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Outdoor
The best restaurants serving Fast food food in England
6.000 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
913 Opinions in 4 websites
I ordered a takeaway end of july, i got the deal so two sandwiches for Ā£22 i used uber eats, once this came it was only one order not two of the same. I requested a refund to which it said my order was not eligible as i did receive my orderā¦ even though this wasnāt complete. I called the store who said that if i was happy to do so the next time i ordered they would send two if i pay for one. Since they were footlongs anyway myself and my partner shared the meal and didnāt think any more of it. We went on out holiday for three weeks and having been back around two we remembered we could order our subway. We chose to do this, called the store before ordering to confirm this was still ok to be told by a woman this was still fine. I placed the order and with no option to leave a note i called again, to be mocked and even laughed at by a man that said itās been a long time and i canāt do this- terrible customer service. If your staff fail to deal with customer complaints inefficiently then theyāre probably only learning from the poorly mannered man that dealt with me. Nothing more to say on this store except, manage your store better, provide a better service and donāt be a dick
471 Opinions in 4 websites
If you have issues when ordering direct, top right of order page is a āhelpā button, use it, they are helpful getting a refund but ā¦ you must of tried by calling the store yourself, but it does work 30/06/24 update, made the big mistake of ordering from here again, Chicken shish and lamb doner combo, no lamb doner, just 5/6 pieces of rubbish chicken swimming in sauce. Was told it was human error and accidents happen ā¦ yes but this is the second time this has happened now and I am paying for it. Fries were $*#t as well. If anyone sees me near this place again, shoot me ā¦ see below ā¦ Every time I leave a negative review on their site someone gives a 5* good one, this has to be a lucky person or with low standards or the owner or friend Mixed chicken shish and doner on Halloween 31st October and a horror of burnt doner meat, hard dry tasteless chicken and over salted chips. Marchā24 and tried again ordering chicken shish with doner and chips, the āchipsā were like empty hollow bags of crisps or too hard to eat. Canāt say what the kebab was like because they emptied a whole jar of mayonnaise on it and so could not taste any chilli sauce so no point putting it on really, the chicken was again hard and dry, so much mayonnaise on it that the container went so soft i had to be careful picking it up or it would split open and all fall out on the floor. Absolutely disgusting but glad to of found a much better place and cheaper too, look around because these really donāt care at all Are the good reviews from staff, friends and family ? Take the money and run !!!
3908 Opinions in 2 websites
Vastly improved. Nice atmosphere and staff extremely friendly and helpful.