McDonald's in Luton

FOOD WAS EVXCELLENT NICE AND HOT AND SO TASTY TOO WE TRIED THE NEW ST PATRICKS GREEN MILKSHAKE AND IT WAS LOVELY REALLY MINTY AND REFRESHING AND WILL DEFINITELY BUY THAT AGAIN.THE NEW APPLE PIE PIECES MC FLURRY WAS GORGEOUS DEFINITELY THE BEST ONE!

Missing meal and freezing cold, absolutely awful

Stone cold ,half missing,service is terrible

Delivery driver was on the phone, barely acknowledged me, handed the bags over without asking for the code and then left.

Delivery time said 20 mins, it took over 50 mins because they delivered another order before mine. Driver said it was not his problem the food was cold

Did not receive the toy that came with the Big Mac meal.

Had missing food and one of my items are not correct with my order

Completely wrong order delivered !

Used this pub a few times ,unfortunately this the food made me ill 🤒

service is terrible everytime ordering, always getting order wrong and missing items from the whole order. how hard is it to read the order correctly

I ordered a coffee with my meal and by the time it come as lid wasn't put on had no coffee

I order 2 mayo chicken burgers and i received one mayo chicken and one cheeseburger

This guy took our food he didn’t deliver our food

missing my shamrock shake and not very impressed,rest of order was cold

half my order is missing. only 3 chicken nuggets instead of 6. 2 portions of chips missing. rich tomatoes dip and cheesy garlic bread dippers. all missing. will not be using you again and will report to three counties radio/ consumer services who can make sure everyone listening doesn't waste ther money or time ordering from you. you where also late and food was stone cold

Too slow , its 03.42 am still wants customers wait for atleast 20-30 mins and when you try to talk to them about the situation, they simply say we will not serving you ( rudely) if you want or you are free to leave …!!! Stop wasting your time here just go to other branches if you don’t want to get insulted

Parking is awful. Food came quickly but disappointing.

driver was fine and brilliant however all the food was colder than the milkshake

driver was very rude and tried to be intimidating, coke tastes like it has some sort of chemical in it so not drinking that

I did not get the 2 sauces I paid 70p for each

My food never arrived please check this they would need a code to be delivered I’m still waiting on my food

I ordered the steakhouse burger with no cheese slice yet it had the cheese on it. Fries were cold.

all of the dips we paid for were missing

When the food was delivered the bag had “ collect” on it. The food was cold, it had obviously been sitting in the shop for at least 30 minutes. When the food was collected by courier why did nobody in shop realise the food would be cold. Disappointe

The food package broken, looks like someone punched the burger before packing.

Very rude staff rude white lady rushing and not bothered with her job at all Poor service food is always missing or wrong items recieved. Straws often are not served with drinks so you have to open the lid and drink without a straw. Sauces are not offered and you’ll be lucky to receive a polite answer when asking for serviettes too.This store is chaotic and staff do not have enthusiasm politeness or a welcoming service.

For few months now there is long waiting inside

Sections of the eggs were dark green, it looked like the eggs had gone bad. This was the same for all 4 eggs (2 per wrap for 2 wraps)

Delivery driver was polite and friendly

The drink was spilled and the cup contained about a quarter of the drink, this has happened before when ive ordered but this time it was just too bad, will not be ordering again

Half the food was missing and the rest was stone cold and inedible. This McDonald's has never met an order they couldnt mess up.

2 hours to deliver and the drink & burger was incorrect. Terrible Service

Food lukewarm, not warm. I requested sweet and sour dips and received none. No napkins

Always happy people were serving me and they were always really kind to mean thank you guys xxx!!!!

came cold and alot of the food was wrong

did leave me food just waited out slide my house for a few minutes then he left

Food was cold and took 1 hour and 15 mins to recieve after ordering! When I ordered it said delivery in 25 minutes

Food was cold and was missing food

Followed instuctions, arrived hot and fresh. Polite happy delivery driver too 👍🏼

breakfast wrap had egg shell in it, lots of it!

Ordered a plant burger meal, didn’t receive the burger only chips and drink. Could only receive a refund on this so left with half a dinner. Food quality was poor, Big Mac burger was made incorrectly.

No hash browns in bag 2 missing

driver was polite and was quick with delivery

I ordered via the McDonald's app and there are missing items when you contact McDonald's about this you get told to contact Uber and then get told nothing can be done as it has been delivered, this is the 3rd time this has happened over a 2 week period

Missing items yet all they could do is offer a refund for the food,, not delivery refund,, so one person has to go without food then

bags were ripped and drinks were spilt over too!

I order food from here and food was missing

Not sure why I keep thinking Macdonald's will get better!!! So disappointed 😞

I ate in but putting the rubbish in their flap bin creates serious hygiene issues and needing to use 2 hands

to many ice cream and missing a drink

Didnt recieve my order i want a refund plse

Ordered from just eat and never received my order. Restaurant never answers the phone . Really annoyed . Probably have to wait 3 weeks for a refund now.

Quiet clean friendly environment

Food was to as to be expected but I got shorted on the chips. large portion of chips was only partially filled, more like a small.

Very nice and fast service 👍👍👍👍

Food packed poorly and missing food items/sauces.

Followed instructions very polite and apologised for the wait

30. Minutes late that originally stated. Not happy with this time.

Good missing and some was cold mcflurry was terrible no flavour

Driver very rude on chat, refused to deliver to me after I gave him the code.

My select meal and cheesy dippers did not arrive

Actually hot food and coffee for once and no items were missed!!!!!

Just been to marsh rd chips cold burgers cold donut missing, fit for the bin , tried calling no answer. Disgusting!

Didn’t bring my sauce which cost me 30p

The Milk Shakes were disgraceful. No flavour and all froth, all leaking into the bag. Burgers had no taste and chips were stone cold.

Freezing cold waited way to long for delivery

Unacceptable delivery service. Always missing items.

Ripped bags and empty drink container spilled all over my food in the other bag. Driver took no responsibility and is my second encounter (2 of 2 times) with him not understanding his role.

McSpicy delivered with Mayo instead of McCrispy. Allergic to chilli so cannot have this. Person whom prepared order clearly did not look at the order at all! Now only chips to eat, ridiculous

food early but still luke warm. and banana milkshake was plain no flavour at all and they didn't put in straws for drinks or my dips that I ordered

please don't send multiple orders it's not fair when the last on the list is stone cold. not cold but stone cold. Not only that but it took the poor delivery man ages to get to my house. not good not happy

zero rate as I did not receive my order, delivery man didn't deliver

Driver don’t follow instructions still went the wrong way even though I gave him instructions

This store always sells old and cold fries! It’s ridiculous and it doesn’t matter where you order from, whether it’s online for delivery, drive thru, or in-store purchased. Seriously needs better management and quality control. A shame my order was placed online as I would have complained.

I paid for ketchup but was missing from the order, there was also no straw for my milkshake and no tissues.

2 McPhilly's were missing from order. What happened there? I want my money back for them or the person responsible fired.

ordered the stormzy meal, large filet fish meal, philly cheese steak and a happy meal BUT i just got 2 happy meals delievered instead..ridiculous.

I’m order drink but they don’t give straw 🤷‍♀️without straw how drink ??

Worse ever branch When disabled bays are always occupied by Just-Eat & UberEats drivers majority of which are illeagaly using otuer peoples accounts. Shame on management who don’t care about parking right of disabled people

We grabbed a meal each as was late back from London. Ordered two £5 deals Had to wait over 15 minutes for the food Even though others behind us received their meals alot quicker than us.Should have checked order when brought to us but needed to get home. Went to eat food, one portion of nuggets missing all the food cold. Tried calling to let them Know tried calling for 10 minutes so one answered so decided to give feedback here. This McDonald are either on the ball(not very often ) or really poor services Good cold, food missing, wrong order etc

This particular delivery driver may have been the best customer service experience I have ever had! On time, polite, friendly and going above and beyond to make sure my food was delivered at the highest standards. Thank you boss man!!!!!

The food was cold and the delivery bag had a massive hole in the top and the foil inside was non existent. When I asked to take a picture of the bag he said no and walked off , luckily I have it on my ring doorbell. I tried to call McDonald’s 3 times to complain and not once did anyone pick up the phone .

So many items missing from my order it’s a joke and this isn’t the first time either !!!

Not happy that delivery man squeezed his full sized motorcycle between my cars and right up to the front door before getting off . I would be claiming against mc Donald’s if he had done any damage

Very disappointed food was cold

Would give no stars if I could everything stone cold including the coffee half of the order missing no chips ridiculous!!!!

Paid £25 for food for it to turn up freezing cold!!!!

lovely pleasant delivery driver

Driver was great. However my order was not quite correct (pickles in burger when asked not to and drink clearly not correct)

The dip was missing from our chicken select order. This has happened before as well from the same McDonalds which is a shame.

Quick and easy at 10.30am on a Thursday in half term! Young lady on Drive Thru was smiling and spoke!

Great service and food. Thank you 😊

Not delivered but states delivered

Miss items no sauce we pay for

every time I pay for sauces never get them

I didn’t get the order!!! It was late where is my order????

The fries were cold and not filled up fully. Very disappointed. The driver was excellent he made sure that I had sauces by bringing some of his own, just in case. Thank you.

Didn’t receive all my order. I ordered 7, but only received 5.

Food was delivered as requested on ordering

Didn’t get my fries with my meal