McDonald's in Luton

Not sure why I keep thinking Macdonald's will get better!!! So disappointed 😞

I ate in but putting the rubbish in their flap bin creates serious hygiene issues and needing to use 2 hands

Ordered from just eat and never received my order. Restaurant never answers the phone . Really annoyed . Probably have to wait 3 weeks for a refund now.

Quiet clean friendly environment

Just been to marsh rd chips cold burgers cold donut missing, fit for the bin , tried calling no answer. Disgusting!

Unacceptable delivery service. Always missing items.

This store always sells old and cold fries! It’s ridiculous and it doesn’t matter where you order from, whether it’s online for delivery, drive thru, or in-store purchased. Seriously needs better management and quality control. A shame my order was placed online as I would have complained.

We grabbed a meal each as was late back from London. Ordered two £5 deals Had to wait over 15 minutes for the food Even though others behind us received their meals alot quicker than us.Should have checked order when brought to us but needed to get home. Went to eat food, one portion of nuggets missing all the food cold. Tried calling to let them Know tried calling for 10 minutes so one answered so decided to give feedback here. This McDonald are either on the ball(not very often ) or really poor services Good cold, food missing, wrong order etc

Worse ever branch When disabled bays are always occupied by Just-Eat & UberEats drivers majority of which are illeagaly using otuer peoples accounts. Shame on management who don’t care about parking right of disabled people

Quick and easy at 10.30am on a Thursday in half term! Young lady on Drive Thru was smiling and spoke!

Every single time i go there, I have no idea what I can order as there is just 1 board outside the drive in, with just a few things advertised. How are we meant to know what you serve🙄 plus, I always have to wait in the car park EVERY time I have been there. Never again. Pathetic.

went through drive through in the middle of the night, then proceeded to wait 35 MINUTES!! for our food. we only ordered for two people, simple too, no add ons or anything. we started by waiting at the ordering part for 10 minutes! (we had ordered through the app) we then waited another 20 minutes just for them to tell us to go to the serve window. ONLY TO GET PARKED UP!!! we then waited another 5 minutes until we finally got out food. chips had no salt whatsoever and were a bit stale. burgers were standard. really upset about this experience.

Worst mcd ever I ordered 2 burgers and they sent only patty without buns or anything . How dumb ate they to think that customers are fools

Delivery arrived a few minutes before expected time. Food arrived hot. Delivery driver was quick and on point.

I paid for fries, got no fries!

driver went to wrong address and was lost

Every time I receive the food there is something missing from my order that has been paid for. Very annoying and I think I will stop using this service for this particular restaurant

half the order was missing again!!

Where is my food you just bought me drinks and there not even the right ones

Can get very busy at times, plenty of parking,

The cola I received tastes very bad.

There is always something missing from the order! Sauces requested but again missed. Not a good experience with this branch only order due to convenience and close proximity to my home

i got 19 chicken nuggets when i ordered 20.

fries and burger was cold and coffee too im unhapy with delivery i expect refound thank you all my details i wrote on the notes full info about my location but driver could not find me it is embarassing thank you

Chips were dry and no sauces were not in the bag.

great food, friendly driver and free bits given. highly recommended!

I havent received my order?????

3 medium chips ordered None received

Not everything was delivered. Not sure if McDonalds or JustEats responsibility?

One of the worst McDonald's around. This view is based on several visits. Not just one. Struggle to get any order correct. Milk shake machine NEVER working. Toilets smelly and dirty.

Awful service and never get the right food

we didn't receive our order no confirmation no refund just nothing very disappointing.

Well it's a shame you can't rate it 0 stars because that's all they deserve even after the refit, they still haven't bothered to use the time to train their staff and still the same as before probably one of the worst McDonald's in Luton. I still would give this 0 star rating. Nothing hasn't really changed management will never take responsibility for issues and will always resort to blaming uber. I would avoid going to the Leagrave McDonald's.

half of my order didn't arrive and was freezing cold bh the time I received it.

Ice cream, Large McFlurry purchased from McDonald in Marsh Road, Luton for £2.19, it was half full and when I asked the staff/manager to top it up, very aggressively refused to and said ‘this is it can’t add any more’, it is not just a rip off but very unfriendly, I wont be visiting them any more, I am very disappointed

Missing 2 burgers: double cheeseburger and fish o fillet for app delivery. No customer service. Uber eats was used as a delivery service, the chat said they couldn't do anything. Mcdonalds is not available online to resolve and the restaurant is not answering.

food arrived on time. pleasant delivery driver. but food was cold. not enjoyable especially after just finishing a 12 hour work shift.

no toys, no straws, no cheese on the cheese burger. pretty poor really.

A nice modern McDonald's, definitely geared towards the fast food style. Separate space for delivery people so you don't have people with big uber bags everywhere. The dining space is alright and staff are reasonably polite.

My food was stone cold when it arrived and my drink had all spilt in the bag

mcdonald waleyo....bandah banjao. saraah kaana tanda si. tusi kee kardeyo. garam banao, garam pakao teh garam kilao. meh tusanu eik aur moka desa. usde baad meh murgi kasa apne chicken shop tu. tusanda machi wala burger nu chor desa.

Good friendly staff. But it is advised that you check the items before leaving, as they frequently miss out an item or 2 on takeaway orders.

Missing items AGAIN - almost every time I make an order it’s wrong. Terrible service - I want the service charge and missing items refunded. Will not use Leagrave restaurant again.

Missed out our quarter pounder and forgot to add bacon to the bacon wrap

bag with food not sealed so food arrived cold!!!!!

yeh bosridke itna tanda kaana deliver karte hai. madarchod, kuch to khayaal rako . sab ke sab bhanchod ho. fillet o fish bilkul kacha tha. lagta hai koi gandu ne banaya

very kind delivery driver and very early delivery 10/10!

The guy here talk as he own the place not being rude but manner is something

loved it so much very delicious, and the driver didn’t take long at all! i’ve been buying a lot recently because it’s speedy and efficient!!!

My order was not delivered!!! This is not acceptable

i wannt my money back my order took 3 hours also coming freezing cold an burnt

2 hours to wait for freezing cold food and drink. All thrown in bin as couldn't eat or or drink it

The chips were cold and no salt. 2 of the 3 large Milkshakes were filled up as medium shakes. 1 of the 4 ice creams was incorrect ie sent smarties instead of caramel. So all in all not happy.

This branch does not like serving cash paying customers. Manager did not want to serve at till, toke order wrong then wouldn't change it. Didn't give me receipt so didn't know order number. They called it while in loo. Then left me standing there for 15 minutes, until I asked where food was. Then was given a cold meal. Wouldn't change it. Wasted my lunch break and didn't have lunch that was enjoyable. #wacdonalds

The was correct this time, all to often they get wrong. But it’s quick a local

Not a bad place for a rest. Regular food. Not so much friendly service. That’s what you get from McDonald’s anyway.

Grimace shame was mix with chocolate milk shake the happy meals had no chips and everythink was cold the grimace shake was spilt over everything (worst mcdonalds ive had in my life)

i didn’t get my food, it said it would come at 8:49 and didn’t even turn up.

Had a meal there.. it was a good experience

no dips supplied with chicken selects, I never get any!

Turned up with stone cold food still at my door now taking food I want a refund back in bank full amount

i loved the food and he was super quick!

Rang Mac Donald’s to ask about my order was told driver picked it 20 mins ago, driver took another 20 mins to deliver it which by that time food was stone cold, driver clearly doing other deliveries at the same time, messing with everyone order.

I was missing a cheeseburger burger.. only 2 in the bag.. should have been 3

Not very busy BUT still had to park in the waiting bays. In fact just as I reversed into the space they brought the food it. On the positive side they are very consistent... at getting the order wrong! Thanks a lot at making complaining really difficult.

Unfortunately I have been given someone else’s order, meaning my child’s dinner is not here but with someone else’s, someone has had my order while I’ve got someone else’s

very good service and very kind highly recommended

A drink was missing which is a regular thing also didn't get any straws or dips which happens everytime even though I order dips and the food is always cold

The food was cold when it arrived

Left items out of bag, delivery driver great

Big Mac is just two patties in a bun. No sauce cheese nothing what a JOKE

1st time ever food was hot delivered on time and a lovely driver

friendly driver ,whish I'd tipped him

Yet again no sauces. I now have 26 dry nuggets to eat with no dipping sauces and no strae This is really frustrating.

Order for 2 was delivered with one wrap missing and one large chips barely filled! Looked like they got distracted half way through serving.

as per usual random stuff thrown in a bag. don't think I hae had a corect order in the last 10 visits

All the food was extremely cold

Delivery arrived with missing items and no way to rectify without waiting for a 7 day email response. Absolutely pathetic

I have waited over a hour for my food and half of its not here never mind how cold it is.

I didn’t get my muffin or my drink

The food was completely cold.. I couldn't even eat it.. and the ice cream was melted.. absolutely awful

food cold my hot drink Luke warm and gad spilt every wear

Uses MET parking so gets 1 star automatically.

Delivery driver kicked my door as he couldn’t understand my just eat code

Delivery time was continually pushed back and food arrived stone cold.

Food was all cold and was not cooked fresh feels like old chips

Freezing cold fries, cold burger and cold cheeses shares. All in bin. Delivery came to back of house instead of front is house then telling me I should change my address! Never

Food was very cold, there was missing items from the order. Always the same problem with this Mc donald s

Wrong order delivered, give number of order and everything.

The order was customised but still arrived stone cold

The bag with the drinks in fell apart on my foot (hot chocolate and coke) I’m lucky it wasn’t hot. Even the delivery driver walked off. They keep not adding in my brownies for the children (twice I’ve ordered them) and the food came cold.

Not all of my order was received, I'm missing one of my burgers

McDonald's can be a hit or miss with times of going and different places , sometimes drive thrus are ok but can wait a while in queue ? So takes longer ? Baldock service sometimes click and collect do this and order still but end up going in as there low on staff or just busy ? So that can be a pain ? Other by that food is ok , but could do with more offers and do certain burgers on week days instead of wraps ??

I wish I could tip the drivers after

from ordering it took 45 mins and it was all cold, very disappointed

missing sauces which I paid for.

Nearly 45 minutes late!! Food arrived cold food! Not even Luke warm. Asked for no bacon or cheese sauce in burger had sticker on box. Burger had bacon in. Won’t order from this McDonald’s again. Totally unacceptable. £15 wasted on cold food

Ordered, got wrong delivery, tried ringing back no Answer, also tried the delivery man, he didn't understand a word I said.

Truly shocking ,the order took 1 hour 40 minutes to arrive and then when it did the driver was rude and demanded the last 4 digits of my phone number,then changed his mind and demanded a 4 digit code before he handed the food over. The food was all stone cold and was un edible. We won't be using this servie or Restaurant again

Delivery driver dropped food/drink causing a mess and leaving my son without his breakfast items. Didnt offer to clean floor and made a mess on my carpet to and just said to contact just eat and walked away