Based on 2.197 opinions finded in 2 websites
Based on 2.197 opinions finded in 2 websites
Opinions
Burger was nice and warm, good customer service..
Sanjida Alam . 2025-01-28
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Great customer service.. Friendly staff.. Halloumi was freshly cooked and vegan options are available as well.. Well maintain
tusher alam . 2025-01-28
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Wayne and Anwar is wonderful persons with great honesty and their services are amazing Very hygiene place Quick service Tasty food🤗😁
Souju Hegde . 2025-01-28
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Great service Very fast and efficient. Friendly staff
Ross Mole . 2025-01-28
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Fantastic staff, good and quick service.I really enjoyed my food .
Leton Khan . 2025-01-21
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The best place to have the Burgers during your travel from Luton.
Dampy Satnauria music . 2025-01-21
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All good. You can sit and they do not trouble You. Only sockets are missing USB ports which didn't help me
Adrian Barcik (EGAB Bathrooms) . 2025-01-21
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Hello,I have the best experience on Burger King .Rob it was very nice and helpful 😍😍😍
Raja Chahid . 2025-01-21
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Burger was barely warm, bacon was cold, fries were barely warm, but cheese sauce on the fries was hot. Had to wipe the table with napkins as there were crumbs over the table.
Alan B . 2025-01-14
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1 Ordered a Chicken royal meal with coffee, she said go large , yes I said , chips were warm & coffee was cold ,didn't complain
Lucia M . 2025-01-12
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I recently had the pleasure of interacting with Manager Shadek at a store and I must say, his service was outstanding. From the moment I walked into the store, he greeted me with a warm smile and made me feel welcome. Throughout my visit, he was attentive, helpful and went above and beyond to ensure that my needs were met.
Oliver Mcdonald . 2025-01-10
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Luton Airport has a lot of food outlets but This Burger King is great. Lots of seating adjacent to the order area, tables with outlets for charging phones, different types of seating (benches, chairs, low and high seating). The food is what you would expect form BK so you know what you get and it comes out pretty fast so overall its a good stop at the airport prior to your flight.
Topher Ellis . 2025-01-05
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Luton Airport has a lot of food outlets but This Burger King is great. Lots of seating adjacent to the order area, tables with outlets for charging phones, different types of seating (benches, chairs, low and high seating). The food is what you would expect form BK so you know what you get and it comes out pretty fast so overall its a good stop at the airport prior to your flight.
Indah Edlightz . 2025-01-04
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i visited to burger king the employe seema rani gave me best service and food was so nice.
Manpreet kaur . 2025-01-02
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Best fast food out there in the airport area. Their service is best specially Tissa Kabir. Her behaviour was so nice.
Radowan Mahbub . 2025-01-01
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Best place to treat yourself a happy meal. And whats more? their service is top notch. Specifically Tissa Kabir. Her friendly behavior made us comfortable to order things around.
Shamima Akter . 2025-01-01
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Much recommended place if want quality fast food. The behaviour of the staff Tissa Kabir was so nice.
Tahiya Alam Sara . 2025-01-01
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Food is very nice and customer service is also. Specially I appreciate the efforts of seema. She treat us very well
Amandeep Kaur . 2025-01-01
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Typical good Burger King food, good vegan options, very helpful service by Lacey
Patrycja Praczyk . 2024-12-22
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Laceys service was fantastic food deliverd hot and fast exceptinal service
Akshay Grover . 2024-12-16
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Lacey has the best service ever food was fast as well great experience
Buqe Kaca . 2024-12-16
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Good customer service for dewota S
Jav1 Production . 2024-12-09
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Great food, Wayne was especially pleasant when giving me my food
Buk Lau . 2024-12-06
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Got some good food and nice service, Shout out to Wayne
Jordan To . 2024-12-06
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Thank you Wayne very helpful individual
Saita Berry . 2024-12-06
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Lacy was really helpful on the till
Lewis McCormick . 2024-12-01
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Lacy was a great and helpful member
Archie Deaves ADXXL . 2024-11-29
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Lacey was a great employee, she was very polite and was impressed with her service all-round
Amar Pankhania . 2024-11-28
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one of those better fast food joints at airport👍
Sean H . 2024-11-23
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Thanks to the shift manager Wayne at Luton airport for great service and express delivery in food.
Joshua Morgan . 2024-11-20
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Wayne was amazing and really helpful.
Udit Tuteja . 2024-11-14
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We didn't receive the extras in the burgers that we ordered.
Caroline Delia . 2024-11-10
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Came across just before my flight. In general everything was okay, big heads up to the customer service. I couldn’t only finish my burger because the taste was a bit off for me.
Kazy . 2024-11-06
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ATIK ok good and food is good hi
Adam Biedrzycki . 2024-11-03
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I am happy for good service with Atik.andget good food
Sasho Atanasov . 2024-11-03
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Very good food and perfect service from Atik!!!
Petros Chatzaropoulos . 2024-11-03
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Very tasty Good personal and quality Atik is fain!!!:)
MIRELA TIMUS . 2024-11-03
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Waynea customer service is the best customer service I have ever received from a BK employee.. if you're flying through here definitely say hi to him
Mandeep Randhawa . 2024-11-01
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Wayne is kind, lovely people, got passion for the helping others.
李健杰 . 2024-11-01
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Was the best Service ever by Wayne :)
Klaudia Cabańska . 2024-11-01
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Wayne was the most kind in this restaurant - thanks :)
Sebastian Cabański . 2024-11-01
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Was helped out by Wayne great service really helpfull
Jonathan Bolton . 2024-11-01
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Wayne was very helpful helping me find what I wanted to eat.
Cameron Stewart . 2024-11-01
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The food is horrible, worst than McDonalds, the lady on the till wasn’t willing to put the effort in to bring a room temperature water from the back. And on top of these, the prices are ridiculous! Next time I’ll eat at home or on the way to the airport!
Mihaela Elekes . 2024-11-01
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I visited Burger King after my 1st flight back to Luton from Paris in France and decided to grab some food before I go to the Luton airport Terminal 1 Multi storey car park to go home. I ordered the vegan Chicken Royale with no vegan mayo and bacon and cheese stuffed fries and a drink of water and hopefully I will come back to this place hopefully in the future .
Becky Allen Holland . 2024-10-31
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Lacey provided excellent customer service and was very nice !
Msganaa . 2024-10-29
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Lacey showed great customer service and kindness. coldest worker .
sandip bajaj . 2024-10-28
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The only positive point is the fast service and the price! The rest is disappointing, let's start with the restaurant which is dirty and with many completely torn benches. When we received the order we did not have the right number of bottles, the fries were very hot but not very good, for the hamburgers they were cold and the cheeses were not even melted inside.
Cyril . 2024-10-23
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Lacey was great and served us quickly. Thank you
Heenal F . 2024-10-23
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I don't understand the 4.9/5 rating for this restaurant. Already a huge lack of space given the current world. Also when I picked up my order. 2 bottles of water were missing since I had 4 menus. The employee didn't want to give me 4 until I explained to him that I had 4 MENUS. So 4 drinks. The service, however, was quick. Once installed, I realize that my hamburger is cold…..
Emilie Combe . 2024-10-23
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Poor service and stone cold food, despite having to wait for it. The first were hard as well as cold. I know Burger King is going down hill, but this unit has already hit the bottom of the hill. Spend a few quid more and eat at one of the other outlets. I’ll never eat with BK again.
Darren Mawdsley . 2024-10-23
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I had the pleasure of being served by Anwar at Burger King, and I must say, he truly made my visit exceptional! From the moment I stepped up to the counter, Anwar greeted me with a warm smile and was incredibly attentive to my order. His professionalism and positive attitude made the experience so much better. Not only did he ensure my meal was prepared perfectly, but he also went above and beyond by suggesting a few new menu items that I ended up loving! It’s clear that Anwar takes great pride in his work and genuinely cares about providing top-notch service to customers. If you’re ever at this Burger King, I highly recommend looking for Anwar—he’s the kind of employee who turns a simple meal into a memorable experience.
omar dildar . 2024-10-21
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Nice food and relaxing restaurant
BomBom Bom . 2024-10-20
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Lacey was a really good server today, always smiling and very polite
Imogen Llewellyn . 2024-10-16
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Wayne was very helpful with our order
LimønaĐă . 2024-10-15
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Great service from Wayne Thañk ÿou
Nicolae Ruzsa . 2024-10-15
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Wayne is a great manager pls promote him
nana afia mensah boham . 2024-10-15
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Wayne was very helpful and provided great customer service!
Leon Cardozo . 2024-10-15
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Wayne was amazing, good service
Beatrice Asare . 2024-10-15
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Thank you for all your help wayne
Raul Santiego . 2024-10-15
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Wayne was superb, he was able to answer all my questions and was able to prepare my order quickly! I recommend.
Nesrine Lili . 2024-10-15
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Large area with seating, many tables, self-service cash registers, fast food preparation, pleasant, friendly staff.
Yuri Raud . 2024-10-12
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Telling Me that ham is bacon so no bacon for Me terrribel service
Daniel Lee . 2024-10-09
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Lacey was great and very friendly providing great customer service
George Chara . 2024-10-07
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Lacey was brilliant, very good customer service.
Aqib Ali . 2024-10-07
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Lacey helped out with my order. Great employee
Max Clonage . 2024-10-07
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Lucey is the best. The service she Providing is an amazing experience
Szymon Walczak . 2024-10-07
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I wanted a free ice cream and lacey said if i review id get one. she did acc give it tho so thats nice
Samy . 2024-10-04
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Lacey was quick,active and friendly
emeka izuogu . 2024-10-01
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The food was okay for breakfast, but what is most disappointing is that you can’t use your loyalty BK account, which doesn't make sense. I believe the franchise is supposed to follow brand rules.
Aleksandrs . 2024-09-29
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Went there to grab a bacon roll and coffee just before my flight. Roll was cold and damp, bacon was cold and hardly cooked, went back to counter to be told all bacon rolls are like that by team.member, asked for refund, told I'd have to wait as busy serving other customers first, not great when you need to get to the gate for a flight! Bad customer service and even worse food, really disappointing as I prefer BK to McD.
Steve . 2024-09-28
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Great place Nathalin Great person
1975 Luca . 2024-09-26
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Best service perfect kindfull stuff. Best person anwar
Ayduhan Kadir . 2024-09-25
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Lacey she was very helpfully and friendly
Bin Ali al-jahafi . 2024-09-24
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great and friendly service from Lacey
Darren Raboy . 2024-09-23
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Lacey the sevice was excellent and fast and the food was amazing
William sheridan Sheridan . 2024-09-23
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Rob was amazing with the customers service! Great venue! Would recommend
Krishaa Sharma . 2024-09-22
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Fast nice service from Nathalin :)
Fábio Simões . 2024-09-21
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Very good food and service. Nathalin was very friendly 😊
Jonathan Odonoghue . 2024-09-21
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Food service is 👍 Nathalie was a good server
Rossel Carvajal . 2024-09-21
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Lovely food - nathalin was very nice
Erika Healy . 2024-09-21
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Nathalin Fernandes, amazing experience. Nice just before taking a flight from this miserable country. Please come here for food before a flight and enjoy the relaxed atmosphere before a stressful flight.
TyHigh . 2024-09-21
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Quick service at 9AM on a Friday. Clean tables & floors. Nathalin provides a good customer service. Hot food & cheaper than others in the airport. Recommended!
The Potter Heritage . 2024-09-20
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Fantastic customer service Nathalin Fernandes. Food was great.
Emil . 2024-09-20
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Very good - nathalin Fernandez was welcoming.
Harri Smith . 2024-09-20
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Lacey berry good service loved it
augustas dilys . 2024-09-20
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Lacey R served me, she recommended what sides to have. She was very kind and helpful. Food was good. Will return again.
Michal S . 2024-09-20
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I ordered a re-fill able drink with my food and the women did not give me a cup, I showed her my receipt which had the drink on and she refused to give me a cup. She accused me on stealing someone else receipt even though the numbers matched up on screen. I finally got another cup because another staff member could see the drink on the receipt. This is not what I wanted just before my holiday.
Amy C . 2024-09-20
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Best customer service Nathalin Fernándes. Keep it up
petru cabuz . 2024-09-20
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The customer service by shakira was excellent and the food is also amazing
steven raj . 2024-09-18
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Thank you Devota very helpful nd professional keep it up
RASHA HAND CAR WASH . 2024-09-17
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Lacey was happy young lady 5 stars
Costas Anastasiou . 2024-09-17
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amazing worker alcey perfect customer servers
YL.24Z . 2024-09-17
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Lacey very good service made me feel welcome
Rahaan Hussain . 2024-09-17
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Quick service Shout out to lasey at the counter for being very polite
Alihassan Jagani . 2024-09-17
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really really good service from Lacey would recommend
Morgan Cotterell . 2024-09-09
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Sakera is very kind and helpful
Ruse Ion . 2024-09-07
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Lacy’s service has been excellent. Reassuring me my order would be coming, she makes her presence known in the chaotic and crowded line and service. She handled my order with care and i couldn’t be more grateful.
kujo . 2024-09-06
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I really appreciated the great service and great food, short waiting time, overall great experience
PointlessWarrior 1 . 2024-09-06
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I was served by Lacey who was kind and patient with my confusion of the machines
nnenna okeke . 2024-09-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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122 Opinions
I tried to pay by card and he said i need cash than tried to take out cash but my card won't allow me as i was past my cash out limit, he didn't let me pay by card and i just left afterwards. That was the main reason i went there because i knew they got a card pay machine unlike the other ones around there but he still didn't let me pay by card.
7539 Opinions
After showing food has been prepared does it take Freaking half N hour to deliver the food is COLD like snow. Man im gonna Uninstall just eat and prefer other app “. Im tired of hoping better from just eat now