Burger King in Luton

Lacy was a great and helpful member

Lacey was a great employee, she was very polite and was impressed with her service all-round

one of those better fast food joints at airport👍

Thanks to the shift manager Wayne at Luton airport for great service and express delivery in food.

Wayne was amazing and really helpful.

We didn't receive the extras in the burgers that we ordered.

Came across just before my flight. In general everything was okay, big heads up to the customer service. I couldn’t only finish my burger because the taste was a bit off for me.

Very good food and perfect service from Atik!!!

I am happy for good service with Atik.andget good food

ATIK ok good and food is good hi

Very tasty Good personal and quality Atik is fain!!!:)

Wayne is kind, lovely people, got passion for the helping others.

Wayne was very helpful helping me find what I wanted to eat.

Wayne was the most kind in this restaurant - thanks :)

The food is horrible, worst than McDonalds, the lady on the till wasn’t willing to put the effort in to bring a room temperature water from the back. And on top of these, the prices are ridiculous! Next time I’ll eat at home or on the way to the airport!

Waynea customer service is the best customer service I have ever received from a BK employee.. if you're flying through here definitely say hi to him

Was the best Service ever by Wayne :)

Was helped out by Wayne great service really helpfull

I visited Burger King after my 1st flight back to Luton from Paris in France and decided to grab some food before I go to the Luton airport Terminal 1 Multi storey car park to go home. I ordered the vegan Chicken Royale with no vegan mayo and bacon and cheese stuffed fries and a drink of water and hopefully I will come back to this place hopefully in the future .

Lacey provided excellent customer service and was very nice !

Lacey showed great customer service and kindness. coldest worker .

I don't understand the 4.9/5 rating for this restaurant. Already a huge lack of space given the current world. Also when I picked up my order. 2 bottles of water were missing since I had 4 menus. The employee didn't want to give me 4 until I explained to him that I had 4 MENUS. So 4 drinks. The service, however, was quick. Once installed, I realize that my hamburger is cold…..

Poor service and stone cold food, despite having to wait for it. The first were hard as well as cold. I know Burger King is going down hill, but this unit has already hit the bottom of the hill. Spend a few quid more and eat at one of the other outlets. I’ll never eat with BK again.

Lacey was great and served us quickly. Thank you

The only positive point is the fast service and the price! The rest is disappointing, let's start with the restaurant which is dirty and with many completely torn benches. When we received the order we did not have the right number of bottles, the fries were very hot but not very good, for the hamburgers they were cold and the cheeses were not even melted inside.

I had the pleasure of being served by Anwar at Burger King, and I must say, he truly made my visit exceptional! From the moment I stepped up to the counter, Anwar greeted me with a warm smile and was incredibly attentive to my order. His professionalism and positive attitude made the experience so much better. Not only did he ensure my meal was prepared perfectly, but he also went above and beyond by suggesting a few new menu items that I ended up loving! It’s clear that Anwar takes great pride in his work and genuinely cares about providing top-notch service to customers. If you’re ever at this Burger King, I highly recommend looking for Anwar—he’s the kind of employee who turns a simple meal into a memorable experience.

Nice food and relaxing restaurant

Lacey was a really good server today, always smiling and very polite

Fantastic staff, good and quick service.I really enjoyed my food .

Wayne was superb, he was able to answer all my questions and was able to prepare my order quickly! I recommend.

Great service from Wayne Thañk ÿou

Wayne was very helpful with our order

Wayne was very helpful and provided great customer service!

Thank you for all your help wayne

Wayne is a great manager pls promote him

Wayne was amazing, good service

Large area with seating, many tables, self-service cash registers, fast food preparation, pleasant, friendly staff.

Telling Me that ham is bacon so no bacon for Me terrribel service

Lacey helped out with my order. Great employee

Lacey was great and very friendly providing great customer service

Lacey was brilliant, very good customer service.

Lucey is the best. The service she Providing is an amazing experience

I wanted a free ice cream and lacey said if i review id get one. she did acc give it tho so thats nice

Lacey was quick,active and friendly

The food was okay for breakfast, but what is most disappointing is that you can’t use your loyalty BK account, which doesn't make sense. I believe the franchise is supposed to follow brand rules.

Went there to grab a bacon roll and coffee just before my flight. Roll was cold and damp, bacon was cold and hardly cooked, went back to counter to be told all bacon rolls are like that by team.member, asked for refund, told I'd have to wait as busy serving other customers first, not great when you need to get to the gate for a flight! Bad customer service and even worse food, really disappointing as I prefer BK to McD.

Great place Nathalin Great person

Best service perfect kindfull stuff. Best person anwar

Lacey she was very helpfully and friendly

great and friendly service from Lacey

Lacey the sevice was excellent and fast and the food was amazing

Rob was amazing with the customers service! Great venue! Would recommend

Nathalin Fernandes, amazing experience. Nice just before taking a flight from this miserable country. Please come here for food before a flight and enjoy the relaxed atmosphere before a stressful flight.

Fast nice service from Nathalin :)

Food service is 👍 Nathalie was a good server

Lovely food - nathalin was very nice

Very good food and service. Nathalin was very friendly 😊

Very good - nathalin Fernandez was welcoming.

Lacey R served me, she recommended what sides to have. She was very kind and helpful. Food was good. Will return again.

I ordered a re-fill able drink with my food and the women did not give me a cup, I showed her my receipt which had the drink on and she refused to give me a cup. She accused me on stealing someone else receipt even though the numbers matched up on screen. I finally got another cup because another staff member could see the drink on the receipt. This is not what I wanted just before my holiday.

Fantastic customer service Nathalin Fernandes. Food was great.

Best customer service Nathalin Fernándes. Keep it up

Quick service at 9AM on a Friday. Clean tables & floors. Nathalin provides a good customer service. Hot food & cheaper than others in the airport. Recommended!

Lacey berry good service loved it

The customer service by shakira was excellent and the food is also amazing

Quick service Shout out to lasey at the counter for being very polite

Lacey very good service made me feel welcome

amazing worker alcey perfect customer servers

Lacey was happy young lady 5 stars

Thank you Devota very helpful nd professional keep it up

really really good service from Lacey would recommend

Sakera is very kind and helpful

Lacy’s service has been excellent. Reassuring me my order would be coming, she makes her presence known in the chaotic and crowded line and service. She handled my order with care and i couldn’t be more grateful.

I really appreciated the great service and great food, short waiting time, overall great experience

I was served by Lacey who was kind and patient with my confusion of the machines

Couldn't order the chicken nuggets on the screen, went to the counter and lacey was amazing, great service!

lacey had fantastic customer service and was extremely helpful and polite as well as good food

Lacey was quick and efficient and made sure our order was just how we wanted it before paying, 10/10 service

Lovely lady called Lacey was very helpful. Great customer service

Manisha was very lovely, I was with my 3 children with additional needs, and she brought my food over to me instead of me waiting for it. She was polite and very friendly! Will happily eat here again!

Shakira was very nice with us. Thank you!!

Your average Burger King. They don't serve food on trays, lack of cleaning. They charge 50p for mayonese. On the positive side, very fast service.

Lacey has been exceptionally helpful, thank you for your help.

Lacey brilliant customer service

Sakera is a perfect person, always with a smile. Perfect service 10/10

Sakera is a very good woman and very good service

Sandeep was kind and super fast service

I was very happy with the service provided at Burger King in Luton Airport, particularly the friendly service provided by Lacey on the tills. Thank you!

Lacy was a great staff member. Exactly what you need while traveling, will recommend

Lacy ,very nice and kind and helpful

Lacey has the best customer service ever very pleased with high quality service. Highly advise best service !!!

Lacey was really helpful and kind. Good customer service :)

Shakira was amazing honestly!!!!

very excellent service from shakira 🙏🏾 enjoyed my experience thank you

Al Ahmed amin great customer service

Burger king in luton airport would be NOTHING without LACEY! She is the best worker ever helping me customise a difficult order. food was amazing 10/10🐐‼️‼️

Hungry at Luton airport for a morning flight. Opted for a breakfast bun, sausage & egg meal. I've never eaten so stodgy and tasteless. How they have decided to include something so awful on their menu. I've eaten the McDonald's version and it's palatable.

Lacey served me and the experience was fantastic, very respectful and helpful

Lacey has the best customer service !!!

Lacey was incredibly helpful! The food was speedy and tasty.