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The best restaurants serving Fast food food in England
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456 Opinions in 2 websites
I would never normally review Pret. But the service was so good I can’t not. The manager of it is excellent (not sure his name but tall, English brown hair). He runs a tight ship. The lady next to me asked for specific coffee order and I noticed he went up to her and checked if it was okay - not seen this in Pret before. He was very personal when he served me, asked me about my day. Service with a smile really counts. It just goes to show whatever you do, do it to the best of your ability. It’s hard to bring a personal touch to a chain but he’s doing a stellar job. I’m writing this with the hope the person and his employees get promoted!

438 Opinions in 2 websites
All fine except my takeaway coffee was filled to the brim. I had to empty some of it just to add sugar!!!! Unfortunately, just lifting the paper cup to tip out half a centimetre of coffee caused it to spill over my hand and scald me. I explained to the staff member that coffee shouldn't be filled to the very top, asked for some more milk and she filled to OVER the brim AGAIN!. I eventually got her to understand that I needed ICE for my burnt hand, and she provided some. A bit more training required, I think!!!

376 Opinions in 2 websites
Staff here alway super efficient & friendly thank you

189 Opinions in 2 websites
I was served by a lovely lady saturday evening, soooo helpful, i wanted chips and a veggie burger, and she was honest and told me the chips are cooked in beef fat, i wouldnt have been impressed if i had eaten any after being a vegetarian for 42 years! Soooo much appreciated, i love honesty too, a big believer in it, also they did me some fries cooked using something else. Thankyou all again. Top notch service, after driving around what seemed like forever to try and park near, so all your kindness was very welcome. 😁