14/3/25
I would have awarded 5 stars, BUT, the food the food is never very hot.
Tonight, the rider was quick, taking 35 mins, BUT sadly the food still wasnt hot.
I cannot fault the food other than that, because its always fresh and the fish is delicious.
Its just i like my food hot, not lukewarm.
I did order express rider once but he still took the same length of time and yep the food wasnt hot.
So the express deliveroo isnt worth the extra money.
I will say the drivers are always very polite and friendly.
So, i do tip when i can.
If you could just look into the timing so the food arrives hotter, then i will award
5 stars. I usually order every week.
Went to watch the FA cup final. Bar staff done a sweepstake. We pulled out 30>40 min united scoring. They refused to payout.
Would not go. Beer was flat and not great.
Ordered our food over phone picked up order got home was missing chow main. Called and explained and after complaining was told their delivery driver would deliver a chow main plus refund for 2 chow mains in about half an hour. After an hour we called to ask where the driver was and was told he would be along soon and asked why we were worried about the time when it was only a refund coming. We told her that we had been told a chow main was getting sent as well and the woman on the phone denied it and said it was only supposed to be a cash refund. When I complained that we had been told we would be getting the chow main as well, the woman started laughing, as did some one in the back ground. The driver did eventually turn up with the refund, but needless to say we will not be using them again. It was the first and last time. We only used them this time because Woos were not available. Apparently these people have a long history of bad service including rudeness and also of getting things wrong. Plus I see now some poor hygiene ratings in the past, also are more expensive than any other Chinese I have used. My advice is go to Woos and avoid this bunch of clowns!
Had a chicken Royale, skinny portion of chopped and shaped chicken so salty and tasteless, tiny portion for regular fries. The chocolate milkshake was disgusting, it tasted horrible it left a nasty synthetic aftertaste. Tasted absolutely nothing like chocolate… I would question if there was any chocolate in it.
I would not recommend to anyone and wished I had not subjected my granddaughter to this highly processed tasteless food
The amazing ladies (Debz & Lucy) who served at Pausa Basingstoke (in Oakridge), were brilliant. Thank you for the service you provided for us. Food was good. We will return for Mulberry Scone! Delicious.
Sunnys has easily become my go to Chinese takeaway! Great tasting food, very generous portions and service spot on!
Would definitely recommend it! The salt & pepper chicken wings are amazing!
Kebab smelt cross between a cat and a cheesy foot, pizza was as plain and dry as a ghandis flip flop, we where both physically sick and threw the lot away. Very disappointing.
Shocking service, click and collect. No staff here, staff just looking at me. Had to find help, been waiting 5 minutes just for someone to show up. If this was a sme they would be out of business very quickly. Won’t be doing that again
You get what you pay for. Decent food at a good price and good selection of beers at the cheapest prices I have encountered. Rose wine is a Zinfandel, so won't complain. Only issue is how filthy/sticky tables were, didn't see any one wiping them down. Otherwise I probably would not go anywhere else.
Ordered via Just Eat. 2 hours later, the pizzas hadn't turned up. 3 or 4 of us tried to phone to query this; the phone connected and we could hear voices, then they hung up. Eventually one of us got through and they said they had recalled the driver and were re-making the pizzas. One of us got in his car and collected them himself.
No apologies, no explanation, and they have delivered to our location before.
Won't be using Dominos again in Chineham. Can't wait to see if the outlet reply to this.
We we ended up with vaguely coffee flavoured milk. Ordered a cappucino and a cortardo. Oh, they were awful. One can tell by their weght you're off to a bad start: too much milk. Perhaps this is the coffee equivalent of reversion to the mean: an unrelenting move back to the "milky coffee" of the cafes of my youth. Vaguely coffee flavoured hot milk but absolutely not coffee. Shocking.
I am slowly adjust my order: will now include the words "foam" and "do not add too much milk".
And I do know they can do it if they try. It's getting their attention that's important; and sending back the crap coffee (have done that when presented with semi-skimmed rather than the requested full-fat milk).
Terrible customer service.
I ordered some pizza deals.
Food arrived and the pizza deal you ordered come through wrong.
Ring them to try and resolve, to be told it's my problem I didn't select large from the drop down menu. I replied with when it states any large pizza for £9.99 delivered then you automatically believe it's going to be a large. The man then come on and shouted your problem next time ring and tell us and not order online.
No resolved problem.
Now lost a loyal customer as won't be returning to them. Shocking!!!
Herbie's, kings road, Basingstoke