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The best restaurants serving Chinese food in England
7.549 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
252 Opinions in 2 websites
Sadly, we didn't have a great experience today. We came in right when the restaurant opened. We were greeted at the door by a young man who was polite and he is about the only reason why this review is getting 2 stars. The other lady who served us came across as rude, her manners, lack of listening and the overall approach was not what you'd expect from a restaurant. She also forgot our drinks, probably because she is more focused on talking a lot and making it look like she engages with customers but she doesn't listen to anything you're saying and her pretend face is so obvious it makes customers uncomfortable. We were also given an empty bottle of chilli oil, but then it was corrected by the other staff, the polite man mentioend before. The food arrived quite fast, the portion of salt and pepper chips was quite small compared to other times we dined here, some of the chips were not cooked inside, still cold and frozen. The veggie mini hot pot was OK, not too many flavours, quite bland, but the dumplings were decent. The atmosphere in the restaurant wasn't great due to a large crowd of students that showed up and was noisy, acting like they were at a house party rather than a restaurant. At any other restaurant, they'd be asked to behave appropriately. Such a shame that we've had this experience because it used to be a good restaurant. Perhaps the owner changed as the menu also changed a lot and is very basic with almost no options for vegetarians. Probably won't be back for a long time.
229 Opinions in 2 websites
Worst experience, was looking forward to going out for a meal as service and food have always been very good, but felt really let down by the service, the waitress had greasy hair. She took our drinks orders, my husband asked for a larger shandy, when it came out it looked like lemonade, so she changed it for a coke. We ordered our food starters and mains, when the food came out we had the whole lot bought out. So she had to send the mains back. The food wasn't very nice. So won't be going back there again
203 Opinions in 2 websites
Food was lovely but service was amateur. Arrived at my collection time and then sat waiting a further 50 minutes along with about 10 other customers who's orders were also all extremely late. It wouldn't have been a problem had I have actually been provided with a realistically achievable collection time for my food. Lots of shouting and noise coming from the kitchen hidden away at the back which was clearly struggling. Communication needs to improve, the apparent situation could have been so simply managed
191 Opinions in 2 websites
i was met at the counter by a kid looking no over then 10 years old called ben. he had this horrible look on his face it was like they were enslaving him. i ordered a chicken friend rice, 17 sausages, and ALOT of king prawns. my rice came very moldy and non edidble. just disturbed about if they are enslaving a young child. i will NOT be coming back ever again