Tai Pan in Liverpool

Hit and miss with this well known restaurant. Some days you receive lovely meals and others its like chippy food. Standards have fallen,I hope management can resolve this issue

Always a good nite with good food

Food always good, place always busy. Could do with smartening up, I was disappointed by condition of furnishings.

Four of us went for lunch at Tai Pan as it was in a convenient location for us while in Liverpool and we like Chinese food. I read mixed reviews here on Tripadvisor before visiting which was a little off putting, but please don't be, we had an excellent experience. We were given attentive service, the meal was served relatively quickly and the food was perfect! The menu was extensive with many items you would expect to see there and a great choice of dim sum. It was also reassuring to see how popular it was on a Wednesday lunchtime. I write as a Brit who has travelled the world for five decades and visited eleven cities in China. I would definitely recommend to friends. Xiexie Tai Pan!

This used to be our go to chinese restaurant but omg how bad its gone is untrue. Came here last week and ordered exec business lunch witt extra salt and pepper chicken wings and some sui mais. Starter platter come out and this is were it started, ribs must have come off a pig that been on a diet coz there was no meat on them, springs rolls looked they had been cooked aba 3 times and the seaweed was like eating a hubba bubba chewy. We managed to chew through these and then the sui mais and salt and pepper sloppy wings come out. Tai pan used to have the best sui mais around but these were hard around the outside, we had one of these each and left the rest, then we tried the chicken wings and they were so sloppy and were covered in grease, tai pan chicken wings used to be so crispy. Young waiter collected some plates so we asked him if there was a new chef as the food was different to what we have had before and we had been so many times, he said no, hmmm wasnt too convincing like. Anyway still had some drink left so waited for mains as we said it couldnt get much worse and how wrong were we. 2 x sweet and sour pork came out with fried rice but should have been called sweet and sour blobs of fat coz there was no meat in the batter just fat and even the sauce was tasteless. The fried rice used to be yellow but this time it was brown in colour so we smelt it and it was burnt or at least the eggs were. 1 singapore vermicelli come out and it was like someone had got a bail of straw from the shop downstairs and put it on the plate with a couple of bland prawns and a load of chillis on there, probably to try and mask how bland it was. Went over the counter to complain and the cocky fella come over to see what we had left rather than to taste it etc, which was all the mains, some of the chicken wings and some of sui mais. Went over the counter to pay for what we had eaten and the drinks and he tied to charge for chicken wings so we said we only had a bite of one each and left the rest which was took away by waiter so he started laughing so I said Im not paying for them. Had better meals from local chippies and well better service aswell

Enjoyed another meal here with family. Have been coming here for decades on and off and have usually had very good meals so I do feel that some of the negative reviews are somewhat harsh. (We’ve also never been unwell afterwards). On this occasion almost all the food was excellent. The snacks and ribs were great and the pork chow mein was the standout dish. Only criticisms were sweet and sour sauce was a little thin and one waiter was rather surly. However our waitresses were lovely and very helpful.

Excellent food served fresh,staff polite,only downside decor needs tlc and carpet filthy.

Very mediocre food - overpriced and quality wasn't great. No kids menu either so don't even bother if you have fussy children. If your kids aren't fussy, then they'll still have to order from the main menu and pay for an adult portion. Service is non-existent..had to constantly try to catch their attention to order and out of all the staff present there, not a single smile was to be seen at any point during our visit. Also completely ignored us when we were leaving (they weren't busy, just standing around)..a thank you and a smile would have made us consider giving them a second chance but their nonchalant attitude has put us off. Probably best to try other restaurants that genuinely care about each and every customer and not just the regulars or those who can speak the same language.

Place where a majority of people of Asian origin meet. So this is a very good sign. Excellent cuisine. We enjoyed ourselves.

Over priced food and most certainly not valve for money and food below average for taste and quality. Family members have been before and recommended this visit but I felt very disappointed and would not recommend to family or friends to return.

The supermarket has a fabulous variety of foods, utensils, and cookware. Very reasonably priced. It's definitely worth a visit.

Unfortunately the food portions and quality have declined in the last 5 months. For many years the food has been consistently good and prepared and portioned consistently. Over the past 5 months I've eaten here 4/5 times and found the portions smaller, dim sum items made smaller and not served fresh. On this visit they looked refried and unappetising. Mixed meats served off the bone and without rice was always enough to feed 4 people and would be hot and fresh, but this visit the portion looked half the size and the crispy pork wasn't crispy, there were 2 small slices of duck in the top and no sauce or juice. I used to pay between £60-80 for the family but on this visit it cost me £94+ tip -£100! Please fix this, we want you to prosper!

After reading some bad reviews about this restaurant We were very nervous about going. As it was a family members birthday, decided to go along. Restaurant was pretty busy and staff friendly. The food, well I’ve tasted better,it was somewhat lacking in flavour but it was ok. large portion sizes. Not in a hurry to go back!

Food is ok not the best banquet I've ever had, quite small amounts of food and the restaurant closed at 10pm, staff were stood impatiently for us to leave bang on 10pm. Considering our party was of 37 people for a retirement they could have cut us a bit of slack re closing.

The smelly carpet; it was disgusting. This caught my nostril when I entered the restaurant. It was Sunday afternoon at 3pm, and the place was packed ....., with local indigenous diners. I guess these folks have never tasted the proper real Chinese food in their whole life. I recommend they fly to Hong Kong for the real experience of good five star food. The Dim Sums they served was tasteless joke. The price they charged me, I could have bought a whole fridge load from ASDA, and it tastes better. Rip off is my conclusion. One Star only for Service.

meal for 7, we went for banquet, which was very good and service was attentive, atmosphere was little quiet and they play birthday tune before they are ready to bring cake out

Food was very bland to say the least. Staff are unfriendly I don't know what the fuss is about in this restaurant. The food is reasonably priced but they get you on the wine £18 for bottle of red. You can get the same wine in the Lidl for £4.75 Will I return? I think not.

Had a family dinner here. Food from my point of view is pretty good. So glad they don't have an over reliance on MSG. But still the food was tasty. Looks like it's been renovated since my last visit. The food was still great but the renovations made the experience much better

Excellent as always. Thoroughly recommended.

Love this place, always good service and good authentic food. The best times! Good parking and great Chinese supermarket in a convenient location.

Fantastic experience and very nice choice of oriental foods

We waited for 10 mins to get a table but we were a group of 15. The service and food was great! Dim sum is always really good!

Went to tai pan on Sunday, food was not good and very overpriced will not be going again hot noodles on top of old noodles 🥹will not be going again very disappointed

Great food. Massive choice. Decor is ok, but food makes up for it.

Large but very busy restaurant, need to book at busy times. Great fresh cooked food, lovely veg. Good service and food.

Very expensive, had much nicer food from the local Chinese. Food tasted burnt and dry.

Standards have dropped but price went up. Tai pan used to be the go-to Chinese dine-in experience in Liverpool. Not anymore. Standards have fallen drastically. The bao you get is hard and small - signs of frozen goods. Likewise with the siu mai - there's a detectable smell from the meat. Save your money and look elsewhere. The Tai Pan of yesteryear is no more.

Been eating at Taipan for years and food has always been of a good standard. Have to be honest though the last 3 times we've been the service has gotten progressively worse. Food brought to table in dribs and drabs by staff who have zero interest in engaging with customers or even smiling when thanked ( for every element of their service !!) Like I started the review the food was fine as always but we won't be going back due to the poor standard of customer service. A lick of paint and a new carpet wouldn't go a miss either !!

Fantastic food any great service

The food is amazing and so is the supermarket below. I had such an incredible dining experience the food was put of this world. I would highly recommend this restaurant. It's possibly my favourite restaurant in Liverpool. The team work so hard and are so friendly and welcoming

The dim sum is ready to order, steamed and fried, the fried wontons £6.6 have huge shrimps, which I haven’t seen in Hong Kong; the scallop dumplings £6.6 have large scallops, are flavorful, and heavy with shrimps; the siomai £6.4 have no fat, which I prefer , also heavy on shrimp meat; cuttlefish balls £6.4 are a bit unpalatable with the smell of cuttlefish; beef sausage £6.4 is the most ordinary of them all, although they are all ok and delicious. The sisters and brothers you greet are polite, including local white brothers and black sisters! However, I think the price is a bit expensive, but there is a Chinese Super League underground, so I kill two birds with one stone, so I took a shower and drove there to buy it for the second time! 🙇🏻‍♂️🙏🏻

Great food great service great selection would recommend a visit

Always get the hot and sour soup and chicken, pineapple and sweet ginger dish. Always extremely good. Would be 5 stars if staff were more welcoming.

Reasonable price, first-class service attitude, spacious environment

A much loved restaurant, particularly with the local Chinese community. With this restaurant having been closed fairly recently I expected to see it refreshed but was disappointed to find the carpet is still filthy and the furnishings tired. We both ordered minced chicken and sweetcorn soup - the portion was ample but the taste was a little metallic. My main course of duck in a pineapple and ginger sauce was far from the zingy treat I was expecting- very under seasoned. My husbands sweet and sour pork was overcooked and tough whilst the sauce tasted strongly of tomato ketchup.

Food was delicious service was good no complaints here 😊

It was a party of more than 10 people . We ordered 10 meals. The roast meat dish was too fatty , the roast duck with not much meat but bones . The brisket beef dish was tasteless . Each paid roughly £17 and not an enjoyable meal altogether. It was nice to receive free oranges after the meal but the meal standard was disappointing.

Been going to this restaurant for over 20 years. Always good!

A bit far away from Liverpool City Centre but, you can park your car for free. The food is quite decent also the size is bigger than other Chinese restaurant. FYI right next to the new Everton Stadium

Great Chinese where you'll find a lot of Chinese, especially on a Sunday. On busy days, like Mothering Sunday, if you're too late getting in the queue or slow, you might miss the first sitting and have to wait (you'll get a number so you don't lose your place) - smaller tables turn over more quickly

Steam fish, roast pork and duck, chow mein with sliced pork.

Very good, would recommend if you want good food!!!!

poor rude service uninterested, dirty in general and strangely busy which it don't deserve. food is above average. toilets are dirty and carpets are old and dirty. parking is good

Fantastic food , absolutely outstanding

Prefer this Chinese restaurant for dim sum lunch, compared to the other in Liverpool

The food you can’t knock but the service is a little slow and can miss tables at busy times.

Nice buffet with plenty of dishes to choose from, and good for the kids too

Had a beer didn't offer another one, had entree, was delicious delicious, had mains everything was over cooked it was like it's been cooked and re heated never go back wouldn't recommend

Starters tasted like it came out of a packet. Didn’t seem like they were made on site. The mains were okay. Also my friend almost swallowed plastic which was fried in with the food. When this was highlighted the staff just went “okay cool”. We were not expecting anything in return but at least acknowledge the error would have been polite. Not to mention our food took a very long time (despite having barely any customers). Most of the staff were nice however there was a lady who should not be interacting with customers. She came across quite rude- almost like she hated her job (possibly a bad day) but that shouldn’t be transferred with how she speaks to customers. Given the reviews I thought it would be a very good place to eat- maybe I went there on a bad day but definitely won’t be returning.

Good food,good service excellent variety of dim sum. Popular with us chinese customers. Good for disabled parking spaces ( only downside to this is the inconsiderate parking of non badged idiots in disabled bays)

Best Chinese food in the northwest.

A friend took me to have tea. This time I felt it was better than Manchester City Taihu and Haibao. The dish head noodles were thinner and smaller, the Niuhe noodles were lacking in flavor, and everything else was quite satisfactory. The snacks were fried custard buns instead, which was a surprise.

Food is great here and the lunch time menu is great value.

First time for many years, sadly it wasn't the best. Staff were lovely. Some of the food was bland. Soup and some of the starters are not great. Fried rice was lovely, and the sizzling beef was nice. It was overpriced. We probably wouldn't return, but if we do I wouldn't go for the noble banquet.

Lunch deal time limited,had to leave it and gi elsewhere

Good friendly services and a great variety of food for you to pick from like pizza Indian and Chinese food and more . Only let down is sometimes the plates have a chip but always lots of plates ready.

All customers arrived at 12 o'clock, so long queue,however it moved quickly and we were shown to our table. Our order was taken within 15 mins and the food arrived about 15 mins later. We all had something different and every meal was freshly made and hot, which was amazing considering the amount of customers, every table was taken. It was run so smoothly and everyone had a great time. Would recommend it to everyone 👌

I remember this being the go to restaurant for family celebrations as kids. Not much has changed. Relaxed and casual, we were not out of place in jeans and hoodies on a Sunday afternoon. I think Friday and Saturday evenings would be a little more dressy. The food selection is good with plenty of choices for vegetarians. We all enjoyed our meals. My only point would be that the service seemed a little cold and rushed at times. Otherwise all good. A massive free carpark and huge supermarket below are also a bonus.

I used to go here as a child and it was the best Chinese around . Sui Mai’s rubbery / hardly any meat on spare ribs / crispy chilli beef came with absolutely no beef just fried fat / forgotten main course and rice Service absolutely abysmal - guessing a manager ( small glasses own clothes ) so patronizing. Tired dirty chairs / carpet . Waited 45 minutes for drink and When we politely asked where they were the rude manager said they are at the bar and smirked . Won’t be going again

Went tonight as a large party of 19 for a special birthday meal to be told we would have two separate tables, when we told them we wanted to sit together we were sat in the reception area 10 mins for the tables to be put together, very unorganised considering we had booked weeks in advance. Food came at all different times which was just put down randomly on the table, kids waited 1,30hr for a plate of chips and noodles, they were bored waiting. Food was average not restaurant quality won’t be returning and been coming since I was a kid myself. Decor needs updating been that way last 20+ years ripped chairs cheap dragons on the wall. Not even offered a slice of orange or a mint with the bill and we paid over £500 tonight don’t waste your time or money.

Was here for a Mother's day dinner, we had ribs, salt and pepper chicken , satay chicken, sweet and sour pork and a few other dishes which we shared with noodles, fried rice and chips. Everything was lovely except for one meal, we couldn't figure out what it was, it was supposed to be crispy beef, but it was inedible, we tried one piece and it was like chewing through fried rubber or something, we'd ordered 2 and the whole meals were left untouched, all of us agreed it wasn't good, sadly these were charged for although we'd said they were inedible to the waiter, £13 for each maybe, not sure, but wasted. Atmosphere nice.

Wow this was an absolutely awful experience!! Not only was our food disgusting - starting with the sui mais - hard around the outside and chewy . Then the half perking duck was £32.00 ( starter ) it was so dry and flavorless ! The main course we ordered crispy chilli beef which was that crispy it almost took my teeth out - with hardly any beef in it just crispy fat ! Then they forgot my partners main course and rice absolute disaster! And to top it off the waiter - in casual clothes so obviously a manager ( small guy / glasses . He was the rudest waiter I have ever come across - laughing when we were trying to order and smirking / sharp with questions and had a really cocky presence .we had to get up and pay the bill and there was a massive ray of people trying to order takeaways / pay their bill so the rude manger was shouting at the till making remarks because we were trying to work out each others total as we were a big family . I said this could be prevented if bills were taken at the table . Honestly it was Chaos drinks came after 45 mins service was hurrendous from start to finish and food not good

Great food and great value for money. Lunch for two with plentiful portions and no rushing. We'll be back

Supermarket absolutely brilliant

No flavour sweat and sour fish over cooked chow mein I've allhad better at take away it should be bursting with flavour disappointed 😔

Nice place but a bit pricy. The portion is not worth the money. I must say the fried rice is very tasty and so the other dishes that I got. We got a kind of appetizer £12 pwr head thinking it shoul be enough: ee literally got 2 sprinh roll, fried dim sum and 2 other things that am nt sure wat thwt were, one each, honestly i paid £24 for 2 srping rolls and dim sum.But I don't think I'll go back any time soon too expensive.

The food is so so the price is good if u have a big appetite

Food is nice but I'm fairly sure after ordering Tsingtao beer we were given open bottles that'd been filled at the pump with San Miguel or Carlsberg. It tasted nothing like Tsingtao and was too dark. Another member of my party independently mentioned the same thing so I'm not imagining it. I didn't want to cause a scene as the restaurant was busy, but this had better not happen again or I will be kicking off about it in front of your other customers. If you don't have a beer just say so, don't give me an open bottle of something you've refilled. Such a shame as the staff are usually nice and I've never previously had issues with the food, but I don't appreciate being taken for a fool. Don't do it again, Tai Pan.

Food is always good in Tai Pan. Visit regularly in the last twenty years with my family,

Poor quality food, over priced and dirty. Wouldn't go again

Food was tasteless. Sent ot back once came back out the same. Sui mai were hard like they had been steamed for days. Would not visit again.

We went to the supermarket not the restaurant. It's a shame the supermarket only has a small selection of prawn cracks as in 2 types

Exceptional and authentic Chinese food, from dim sum to roast meats. I really enjoy coming back here every time, it’s always consistently good. Service is also quick and efficient.

Is to expensive restaurant, and the food is to poor, first and last time, i order 3 menu for 2 person, £40 each menu, and needles for my daughters, needles horible

I was very disappointed with my food, very bland, no flavor. My partner received rice and waited 10 minutes for chicken. The price was high compared to the quality. The waiters were not friendly. Not recommend

It's disgusting. It's like a duck from the night before.

Food was awful. Ribs were definitely the day before disgrace food overpriced, won't be going again 8

We have been going here for years. Unfortunately our last few visits have been poor. Service is slow and you always have to ask. Dim Sum okay but the mains are covered in slime.

The bad reviews are nasty, untrue. Try finding somewhere else better??? Totally welcoming. Busy - yes - why? They are a really busy, packed restaurant🤷🏾‍♀️. Food great!! Xx

Always busy and it's a favorite with Chinese families too, so can't be too bad. It's a big restaurant with plenty of parking. There's a Chinese supermarket underneath the restaurant too. Lots of choice from English menu and Chinese menu. The staff will help you. We had dim sum with a few extra chinese dishes. Prices reasonable. Been quite a few times and never been disappointed.

Lovely food, reasonable price. Would like if waiters were more attentive. Takes ages to get their attention,they should be constantly looking around.

Good and tasty food. All fresh. I will come back.

Excellent choice of authentic dim sums and Chinese main meals.

The food was okay, but not for the price they put. i think it is expensive for the quality and for the atmosphere. The staff was very friendly

First visit since the forced shut down and it’s not changed The place could still do with a refurb certainly in the dining area. Dirty carpet and tatty furniture dominate the restaurant making it feel more like a cafe than a restaurant. Food and service was fine. Beware the on line menu is way out of date with the actual food prices being at least £6+ dearer than the actual menu.

Service was slow but well worth the visit ,great place for familys

Great atmosphere. Really busy. Staff were great, very friendly. The food was excellent. Very fast service. Great place.

Great food Great atmosphere Great way to celebrate 🍾 an 18th and 13th birthday

It's literally just "ok" but the food is comically expensive for what you get. £70 for two people for what was honestly pretty average food. The main thing it has going for it is the variety of Dim Sum which you can't really get anywhere else nearby, but the mains are all £13+ each without rice, tiny portions (especially meat) and average quality. Everything was just very bland apart from the duck in Plum Sauce - again completely carried by the sauce. Beef in Black Bean Sauce - again £13+ and probably 10 small pieces of beef Just get takaway from a decent chippy and save yourself £40 for exactly the same meal.

The restaurant was half full on a Tuesday noon. The staff greeted us at the reception and guided us to a table. Serving staff is kind of in a rush and has limited English communication skill therefore it could affect your dining experience. Food otherwise are delicious and well flavoured, not too salty or oily. We ordered a wide array of plates and dim sums and we left the restaurant very full.

The ingredients and taste of dim sum have improved than before.

Been going here for years the food always delicious, service always poor. Sadly the food today was really poor, the carpet is filthy the chairs are shabby, it has really gone down since the last visit but the food was always good until now, prices have rocketed .

Ive been coming here for family get togethers - birthdays/brunch/celebrations since i was child, we love it We always order the lobster with noodles and the peking duck

Pretty average Chinese food, reasonably priced. Really busy on a Saturday evening.

Food is not good as it is tasteless and service poor. Could not eat the food I would not recommend. Really poor

Always great food and service. Judging by the amount of Chinese diners, the food must be authentic and of great quality.

Excellent Asian food with lots of choice

After a LONG interval (with covid intervening) two of us went for lunch yesterday and had the set menu. Massive serving bowl of chicken and sweet corn soup. Plate of starters including salt and pepper ribs, "seaweed", and spring rolls was red hot when served. Mains of beef Cantonese and Peking chicken with spring onion were served with boiled AND fried rice meaning we left stuffed! Sunday lunch is amazing! A never ending stream of different Dim Sum brought to your table .. AND the full range of their usual menu is on tap too! A must as often as possible.

Been going here for years. When it was the old management ...not been since it reopened end of August 2023. Hoping the restaurant has improved...no doubt meals will be more expensive due to reopening......will give my star rating later.

Waited for 50 mins for foodcame cold and raw and staff argued ,raised voices at us when we compained so had to walk out. Absolutely gobsmacked how rude and awful we were treated . Chairs are falling apart really scruffy in there