Saphari in Sandwell

Front of house staff didn't accommodate use for 5 people, just slapped a chair on the end of the table even though I had reserved the table over the phone

We looked forward to going as we had not been for a long while and loved it when we last went. First the good points- A good selection of deserts. Some foods were very tasty. Other food were very bland. Hit and miss. The Chinese curry had a runny sauce and extremely bland. The most disappointing thing was that most of the food was luke warm or cold . I don't know if that was because we had arrived at the beginning of lunch?. Some foods we took we could not eat as they were unpleasantly cold. There was also a distinct lack of staff to clear the tables so the plates just piled up and were not cleared for a long time. That was a pity because they were not particularly busy. The noodles from the noodle station were good. However I must point out that the 2 chaps working there had very dirty white chefs outfits on. Not at all presentable or hygienic! The overall look of the place inside appears that it is being maintained with pleasant surroundings.They just need to do better were the food is concerned at Lunch time. From other reviews maybe the evenings are better?

Visited at the weekend, nice and spacious buffet restaurant, mainly Asian cousin, food is not bad, only grill section taste is below standard I can say. Vibe atmosphere and a bit pricey, maybe weekend price! All over it is worth once!!

Not a bad place to have a meal to be honest. Just expect a lot of noise within the place by other customers. I Pre booked but had to negotiate a better spot because of the close proximity to other diners. Overall I will be visiting again🖤

Me and my husband went for the dinner for the first time to try Saphari buffet , overall Food was really good , Staff is also good but There is one Indian Manager who was very very Rude . He doesnt deserve to be on a manager position . He should learn some manners from his staff .

Went for a loving family meal and I must say the food was amazing, so many choices and the staff was so friendly, the children was so impressed with the Halloween decorations.

Went for lunch for work event. couldn't face eating anything other than a nan and some popadoms. Everything looked grey and unappealing. Would avoid.

Was greeted ta smile and was shown to our table, then we were left and weren't sure what to do. We then got our food and when we began to eat we were greeted with a, you must pay now, which I thought was unprofessional and strange that I didn't read anything about pau before you dine on the website or when we entered. Food was okay, but unfortunately if you are a wheelchair users you will find it extremely hard to see what each dish is (as the names were hidden by the serving trays) and serve yourself independently.

Great choice of food. Nice atmosphere. In general the waiters and waitresses aren't very friendly. However, our waiter Manish was very friendly. Nothing was too much trouble for him. Would definitely return.

Hectic lots of food selection and lots of parking...better to book for evening meal. Good decor..you have to remind staff not to forget your drinks..it is busy ...also a car wash in car park

Although this is an all you can eat place I still only put on my plate what I knew I could finish. The food was lovely, there was a 15 minute wait on the steak to be cooked and when you only have 45 minutes to eat that obviously cuts into your time. I don't have a sweet tooth so I settled for the cheese and crackers to finish off but there were a lot of puddings to choose from. When we first arrived we stood out in the cold as there was quite a big queue to get in so just beware of going at busy times, we were booked for 1700hrs. The staff clear your plates away swiftly and are always polite. Will I be visiting again? Yes👍🏼

Well overpriced for what it is. Food cold, plates cold (no plate warmers) and quite a limited range of food. Quite disappointed and won't return.

I recently visited Saphari, and while the food was decent, the overall experience was ruined by the terrible service from the manager. The dishes were fine—nothing too memorable but not bad either. They were average in terms of flavor and presentation, but they were what you’d not expect for the price. What really soured the visit was the manager’s attitude. From the moment we had a small issue with our order, they were unhelpful, dismissive, and even rude. Instead of offering solutions or even a simple apology, the manager seemed uninterested in resolving our concerns. Their lack of professionalism and poor customer service overshadowed the rest of the meal. While I wouldn’t mind returning for the food, the management’s attitude is enough to make me reconsider. If they worked on their service, this place would be much more enjoyable.

Unfortunately, our recent visit to Saphari Restaurant was disappointing. The bar had a lingering bad smell that was quite off-putting. The buffet food was of low standard, with some trays left empty and the available dishes overcooked and stale. Sadly, this experience didn’t meet our expectations and needs improvements.

Haven’t been here since it was flavourz. Visited today for my daughter’s 11th birthday & I can see why it’s been so long to why I have been. Absolutely terrible. Just basic food. Nothing major. Pudding section was just cake. Disappointing. Take your money & go cosmos. Wouldn’t go again & definitely wouldn’t recommend. Sorry saphari but I’ll give u a 4 outta 10!

As soon as you walk through the door you are greeted by the stench of raw sewage. Once you get to your table the smell is less sickly. There is a good range of different foods here and overall they taste good. There are far better buffet places available but if you’re stuck for choice then go for it.

What a mistake coming here I love a buffet normally BUT! Not much food variety, no vegetables on offer just rotten cabbage! The grapes where manky took a pic they took off as complained and all they done is tossed it so the bad ones hiding…. Told manager and the options same after 5 years needs updating the food, the starters was very cold and sriveled!! Told manager at end wasn’t bothered! Stay away! Not good at all! Won’t be coming again bad service

They didn't keep to their promise( verbal information.)

The price was reasonable and the food was delicious could not fault it at all, will be going back there again

Cosy and comfortable venue. Plenty of choices from the buffet. Welcoming staff, very friendly.

Tried this place for the first time today loved it so many choices for food definitely will be coming back would of loved more dessert choices

First visit and I won't be making an effort to return any time soon. Food was a mish-mash of many different things - Asian, Oriental, Italian, Indian etc. In other words, trying to be all things to all people. Some dishes were better than others (some were very poor!) The flame grill just burned the meats, but the tepanyaki noodles and veg were lovely. Many dishes were not replenished even after they were empty. The labels on the desserts were just plain confusing. The good thing is that as it's an all you can eat there's a lot of choice!

Will be going again so hopefully giving them another good review

The food has improved. We haven't been since May of last year and the food has definitely improved since then. Jerk chicken was decent. I had sweet and sour chicken as well with pilau rice. Varied deserts available, including fruit. Something for everyone

Food is very good also the prices are very reasonable ,I went with my wife and 3 children and we loved it

When we walked in there was a waiter standing near the desk but did not look at or Ingage with us at all. Had to wait about 5 minutes until someone else came over to seat us. Then waited again for our drinks order and was told to pay up front which we did. We went up to get our food and finished our first plates before our drinks came and we only asked for refillable glasses. There was less than 20 people in the whole restaurant. None of the food has any flavour. Most of the food was dried up and not refilled. It was only 1pm. Not worth going to. Many other places to eat so much better for the price.

The staff are so lovely I couldn't do enough; I arrived and was met with a smile. The place is spotless. I booked a table for my daughter's 18th birthday, and the food was terrific and replaced frequently. I will be going again, The Noodle station guys were lovely and cooked our food perfectly

Lovely food wonderful atmosphere superb service

The food is disgusting and not worh the price at all. None of the food is authentic and tastea cheap. I suprised this place is still open

Excellent place Brilliant food very good staff Excellent service thank you I will.be coming back

I met Mr Grana at the reception who was very polite to us and walked us to our table.His service to us was a top notch and the food at this place is best .We enjoyed our stay and hope to come back soon.

On my 19th bday we came here and As soon as we entered the restaurant we could smell Faeces and urine we walked through and brushed it off been as the toilets were near the entrance, we sat and began to eat and before even being able to swallow the food we had a huge gust of it again. We asked multiple customers if they could smell it too and they could. We decided to adress this to the manager and a waiter and they denied it. We agreed to pay for the 2 meals that were partially eaten and all the drinks but not the others. And their response was disgusting they completely disregard our complaint and refused to do anything about it. Do not recommend eating at this restaurant unless you like a side of toiletry with your meal x

Good good nice and fancy like the food it’s a good place good prices

So I came here on Sunday fir my daughters birthday 22nd September 2024 I've been coming here for years and never has a problem only this time On entry the smell in the entrance was awful to the point qe was gagging for air We was seated at our table and ordered drinks food was cold so had to say something but it still didn't improve cakes were very dry and not very nice at all management didn't do anything to improve the situation and to say we paid £179 pound for us all yo eat was really not worth the money I'm sad to say I will not be returning as its not like it use to be so will be finding a few place

Friendly staff and a good atmosphere. Had great food and will go back soon.

Love the food good people and love the place coming back soon

We had a meal on the evening of 18/9/24. The atmosphere was pleasant and the staff friendly and polite. The food is the best I’ve eaten in a long time in a restaurant with a good variety of food. The quality of the food is exceptional and prepared to a very high standard. The place is very clean too. I would definitely highly recommended Saphari which is also very family friendly.

Place absolutely stunk and price too high for a little plate of food

Good choice of food, and freshly made, time given to enjoy the experience, not being made to rush. Plenty of food to choose from. Only the beef lasagne, tasted badly cooked, no flavour. Staff friendly and helpful. Good atmosphere, good for families and groups. Always go here for special occasions 😁

Great food . The manager , Nitin was delight .

Lovely place to eat with a lot of variety 😋

First time i visited and it was really nice experience and nitin has served us the food very nicely he is so humble and the taste of the food is so delicious........ Nice experience

Very nice time I had spend here nitin has given the service very nicely food is very good and oosom taste We will visit again

Ossom food, great test it so delicious. Service is very nice, atmosphere is very cool, staff are very friendly. Its such a experience i had not got ever before.

Went there with family after 2 months. Still a foul smell. Definitely gone downhill. Food and cleanliness not as good as it used to be.

Good selection , fresh food which is constantly replaced, nice drink options. All I'd say is as with any buffet I've been, the dessert section needs improving.

Me and my Husband came here for our Anniversary on a Thursday evening during school holidays. All i can say is that the Buffet and Customer service was excellent. So much choice in food and desserts and all of good quality. Will definetly be back. Thank you Saphari!

Great food and friendly staff :-)

Great choice off dishes.Healthy options to.Staff worked extemly hard kept on top off clearing your plates.

Lovely food with great service. Arjun was a wonderful waiter and really accommodating

Very good restaurant and the serviceis excellent the staff here are so friendly especially aashish He is so friendly

Aashish is a very good person and he knows how to treat a customer. On my next vacation to the UK, I will be back here because of Aashish's hospitality and his very professional service.

Too much smoke inside. Thats why 4 stars.b

I was totally disappointed as there was not much choice for a Friday evening, had to chase to restock and the little that I had I had a bad reaction to it.

Three oaps and 17 year old grand son really enjoyed it. Only disappointment was the duck pancakes, the duck was dry horrible and inedible. Everything else, Indian, mexican, Chinese, Carribbean, desserts and grill was first class, thank you. Free refills on soft drinks and some hot drinks. Can get a little noisy due to being late popular restaurant. Food and tables kept clean and tidy at all times. Remember to hold on to your cutlery when you go for more food. Maybe there is extra cutlery available but I did not see any. You pre-pay on entrance.

Very delicious food options, including salads, sauces, starters, main courses and desserts. Also a very good selection of soft drinks included

Paid nearly £60 for 2 people please Jesus don’t loose your money food was bland and just really for creame brûlée was like water from a canal butter chicken was from the flintstones movie please don’t spend your money go to cosmo or ming moons better selection and better value.

Good food and thanks for mannish for serving me the best ice cream ever

Safari is one of my favorite in united Kingdom for Indian buffet

Booked to meet friends at 7pm on a Wednesday evening & was shown to a table in centre of restaurant but it was noisy so you couldn’t really talk to each other. We ordered bottomless drinks and the Pepsi was flat. There was also a weird smell near the drink area like a sewage smell. We went up to get our first plate and noticed that a lot of the food containers were empty, as soon as we were back at the table, & had started eating the waiter came over with the card machine for us to pay the bill! We asked if they would be filling up the food and he said yes! So we paid, but to be honest they didn’t seem to fill things up. Choice was limited compared to other buffets I have been too and for the price £21.50 I didn’t feel it was worth it. Sadly I would not recommend this place!

poor management . food not upto level . not proper serving .waiting for waiter like an hell

Nice place,great selection, could really do with a salad bar, Everything was a little beige. But tasty

I went to this restaurant with my family yesterday for dinner and I must say we enjoyed our stay . This restaurant is family friendly with a cosy atmosphere and great food with a variety to choose from . The service was excellent and the waiters Manish and Arjun made sure we were comfortable and went out of their way to make sure of that . I really would recommend this restaurant for everyone even big family and friends are well accommodated .

Smells like sewage as soon as you walk threw the door! 🤢 worst all you can eat around! Food that was available was scraps, wouldnt waste money here again! Going to be reporting to food standards

We came for my daughter’s birthday and we had a lovely meal and day! So many food choices and the staff is very friendly! Even my friends came from another country, liked the food very much too👍🏻

A nasty sewage smell in the bar area.

Smells bad like sewage, if you had a problem should have closed till fixed Not much fresh food left over only bits and not sure how long been there. Did not really want to eat but as already taken money had to eat something. First impression not good

Its not worthy for what you pay worst taste wont recommend….

worst ever buffet i had in U.K its not even worth £5. very bad service and very very bad experience. i never suggest anyone to go there. i promise you are going to regret.

Worthless place For Buffet For that price 👎🏻

I didn't enjoy this experience not enough vegetarian food. Staff were walking around but not attentive to clearing plates. Food wasn't very warm and desserts were not appetising. Me personally i wouldnt return. It used to be the old wingwah, and various other takeovers but all of them have been mediocre no wow factor.

We came for the first time for our daughters 16th birthday food was lovely so much choice will definitely come back soon..

Lovely friendly place good variety of food

Great selection of foods… Great atmosphere…

Food all fresh, meat really tender and tasty! I felt it was well worth the money and look forward to visiting again.

It’s a all you can eat restaurant but I don’t feel the quality of the food is the best it could be, I have been to other buffets that are a lot better but it was ok to fill a hole that day

Food was cooked nicely and warm Steaks, chinnese, and others will be cooked as requested Would go again only flaw was a weird smell near Enterance where you get seated

cannot believe what this place is selling, this shouldnt be able to be sold! would never go again!

Food has gone down hill. Very expensive and I felt really full for 48 hours and I only ate 2 small plate . This use to be my favourite place to go. Now it’s the last place I will go.

The food and service were great, we had a really good meal here. Reasonably priced, lovely staff and the food was really good (my son said “especially the red chicken!”). Staff were very kind and understanding of my children’s special needs and they both had a lovely time. Great selection of food too. Would go again.

The food and service were great, we had a really good meal here. Reasonably priced, lovely staff and the food was really good (my son said “especially the red chicken!”). Staff were very kind and understanding of my children’s special needs and they both had a lovely time. Great selection of food too. Would go again.

Came for dinner tonight with a few friends. It was her birthday and staff came singing happy birthday with a selection of cakes with candles for her. Large choice of food and was all delicious. Really affordable price too, will come back.

Service good. Food very limited as we went in the day. Work being done on toilets. Bad smell in bar area and first half of seating area because of this.

Been going here for years. Excellent food and service. 👍🏻

Originally booked for 11, phoned straight back to say it was only 9. They promised to refund £10 deposit (£5 each person) They didn't. On the night still didn't get the deposit back. Food was below average standard for what you pay. Deposit situation aside will not be going back.

Family birthday meal. Haven't been here for a good many years. I think new owners, the place has been done up from top to bottle. Light clean and airy now before was dull and dinghy. There are plenty of food choices for starters, mains, and desserts. Looks like they keep an eye on the food dishes so they don't run low. Ample seating, not all packed in. There is a separate bar area when you first arrive, lots of parking spaces and even a car wash, if you want your car washed whilst you go and have a meal. Would visit again, but there is no real rush to go back.

The food is very tasty and the music was amazing!

Went out for a birthday meal with 9 of the family would never use again, shown to the table sat down have a nice cheat catching up as some of us hadn’t seen each other for sometime as we started to eat we got hassled for payment, when tried telling them we had only been in for 10 minutes they told us we should be eating until payment made never been to a restaurant like this before. After slipping the bill they tried charging us for 3 adults instead of 2 adults and 1 child when we told them she was only 12 years old they told us is height policy if children or so high we charge as adult, I asked if she can buy beer they told me no so I told them I went pay adult after a heated discussion with the manager they give me a £5 discount place is a joke. Food dose not match the price they charge would eat a lot better quality at the local pub with in the area.

11 of us went tonight for 2 birthday celebrations, the staff were rude interrupting conversations asking us rudely to pass them the empty plates, we had to ask 2 times for the cakes to come out with candles on, then they placed them on the table to light the candle (no good if it was a surprise) we asked for the cake boxes 15mins prior to our end time, then the man in charge asked us to leave the table as our time was up (still waiting for the cake boxes) we asked the other bloke for cake boxes again, still nothing. The man in charge came back over and asked us to leave, when we told him we were still waiting for the boxes, he said "take the cakes to the door and l will give you the boxes there" we said no and he was very rude. we complained to him that we had spent £294 on our meals (which we had to pay when we arrived, before we could eat) he didn't even look at us and kept asking us to leave the table. When we went to speak to the manager, he was just as rude and wasn't interested at all, kept saying that he needed the table. We will not go here again, the price of everything has gone up alot which l understand so has everything, but to be treated like that after spending so much money is discusting, there was about 2 staff members out of all of them who were friendly, the rest of them just rude.

Avoid if you have a nut allergy! We went as a family and a 3 year had a allergy to one of the cakes. It did not state “may contain nuts” and we double checked with the person on the cake side. was told no nuts. As my nephew took a bite he started throwing up. we rushed to the toilet gave him his medicine. When we asked what was in the cake we were given a list, one particular ingredient “ the mix” stood out. we asked what was in the mix and they did not want to give us the information so we googled it it advised “ may contain nuts” spoke to the supervisor and she wasn’t very helpful. She has two names, one being AMY which she did not give us it was another waiter. we have evidence that the cake did not have a label stating may contain nuts. We paid the full amount and had to leave early as my 3 year nephew got poorly as he has serve nut allergy and those who have it will understand how bad this situation was

Food is not so good B.R.Q meat is old and hard like plastic we come 10 people and ask us to pay on front before sitting and is a Chinese man very rude so never again!!!!!!

Been this place once almost two years ago food was amazing and plenty of option that time really enjoyed. Went again today and i am very disappointed & must say their food standard go down. Starters were ok chicken tikka a bit dry, tandoori wings are nice i liked it fish pakoras are barely have any flavours at grill station i try beef steak cheif cooked in less than a minute & its raw hard to cut and its like i was eating a wet paper have no seasoning & grilled fish is really mushy no flavours again in curry section i tried their lamb rogan josh which quite nice but butter chicken i have no words its like i was eating a sweet dish there are few other things i liked but overall it wasn’t a pleasant meal for me i am sorry to say won’t go again there.

Very good experience, all the staff is really supportive specially Gourav Rana…. Many thanks

So good, but u guys need to work on the steak, also birthday cake is delicious like really delicious 🍰🥳

Our family had a special joint celebration. Our party was big. On booking the manager was so patient, considerate and very accommodating. When we arrived, Suki gave us a warm welcome, everything discussed was done. We were assigned Gourav, Ashish Pandit as our waiters. There were so polite, friendly and professional. All our guests loved the variety of food. It was well cooked, seasoned and beautifully presented. What impressed me most was that all the staff took pride in the presentation of the restaurant and even though the restaurant was very busy, everyone played a part to make our evening and theres very memorable. Thank you all very much. Hilda Sharif.

Very reasonable price for a variety of foods and drinks.

We organised a party for 80 people and Saphari made our experience soo beautiful, they were soo welcoming and caring. They were soo respectful and they made us feel soo comfortable. Thank you for the hard work Saphari.

Disappointed that wasn't informed of certain foods not being available especially on my child's birthday wont dine again

I have been here before for my mother's 70th birthday party. But on Sunday the family celebrated our nephew 2nd birthday 🎂 party.

Unfortunately, my experience at this open buffet was extremely disappointing. Despite the high price tag, (£125 for 5 people drinks not included) the cleanliness was severely lacking there was a strong smell coming out of the toilets in to the dinning hall and bar. The overall atmosphere was unappealing unlike the photos it felt and smelt like a school canteen. The food was subpar and bland. The dining area was unkempt. I would not recommend this establishment to anyone looking for a quality dining experience or a fun time.