Delivery
Pickup
Outdoor
The best restaurants serving British food in North East Scotland
270 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1361 Opinions in 2 websites
Round of applause to each member of staff on duty this evening whether you served us or not. We had a fantastic experience!!!! We booked a table for 4pm for 4 adults and a baby. We arrived slightly early and needed to go in to use the baby change facilities (slight maze of stairs to get to but didn't personally cause me any upset). I noticed that the staff member coming to attend to us had been sitting eating a meal, possibly on a break. However, was very prompt in coming over. We were greeted warmly and offered a choice of tables. We chose to sit in the bar. The server ( I think was the manager) provided us with a highchair and explained how ordering worked. I went to the bar to place the order of 2 soft drinks, 1 large wine, a 0% beer, and 4 main meals - totalling around £65. The staff member (manager) was chatty and had a bit of banter. Offered us extras and checked for allergies straight away (which we had but weren't an issue). Our drinks were served straight away, and our meals arrived hot and tasty not long after. We had 2 x smothered platter, fish and chips, and a cheeseburger. Every one of us cleared our plates and enjoyed every morsel. They were genuinely delicious. We also enjoyed some lovely warm apple pies and a knickerbocker glory. As we were leaving I approached the staff to leave a tip and thank them for a great visit and they all seemed extremely grateful that I had so I just want to reiterate that we really did and they deserve the praise. I would also like to point out that the menu in this establishment is VERY ASN friendly. One of our party is deaf and usually just has something straightforward and familiar when out for a meal as reading a menu can be difficult, however this one is laden with pictures of many different choices and this allowed him to have something he maybe wouldn't have chosen had we gone to a usual haunt. The (manager) staff member even gave him his own personal menu to take home as a wee souvenir. The only tiny tiny fault was the car park. I still have no idea if I was parked in an actual space as the lines are very very faint. But no biggie Again thank you very much we will definitely return.
398 Opinions in 2 websites
Stop at many hotels around Scotland, this is very well situated in an area with shops bars and restaurants , the hotel itself serves very good food at very reasonable prices , rooms are very well presented and very clean with good facility's, has a well stocked bar and staff are attentive and on hand at all times , hotel rates are very good , will definitely use this hotel again , well worth a visit.
129 Opinions in 3 websites
Disappointing service. Ordered a hot chocolate with no cream, and was given a hot chocolate with cream. Politely pointed this out- the lady working the till offered to remake it with no fuss. I then proceeded to overhear a rather rude discussion between staff on the issue with me the customer in earshot, and when I collected the new drink and said thank you, I was completely ignored by the staff I directed it to.
514 Opinions in 3 websites
Stayed here 4 times. First 3 times had good experience but last stay not so great. Found glass on the floor of the room. Cut my foot. Reported it and went out for day only to return and pieces of glass still there. Also, stayed for 2 nights but on First morning housekeeping knocked on door at 10 am and asked when we were leaving.