BEST WESTERN Burnett Arms Hotel in Aberdeenshire

Stop at many hotels around Scotland, this is very well situated in an area with shops bars and restaurants , the hotel itself serves very good food at very reasonable prices , rooms are very well presented and very clean with good facility's, has a well stocked bar and staff are attentive and on hand at all times , hotel rates are very good , will definitely use this hotel again , well worth a visit.

Had a large party of people. Had booked, but they had not sorted out where we were going to sit. They did not offer to move the tables closer so we did this ourselves. The food was not good. Had fish and chips and the fish was like it had been cooked and left in the oven. It was very dry and just not good. When we got our bill, we did ot realise at the time, but it was added up wrong and we were overcharged approximately £20. We used to go there a long time ago, but it is going to be a long and I mean a VERY long time till we would go back. This was for my father in laws birthday, and we were very disappointed.

Room price very reasonable and good breakfast

Great place to come to warm up on a cold windy day and have a few drinks.

Very friendly and helpful staff. Great atmosphere in the bar with a mixture of locals and patreons. Breakfast was awesome, cooked fresh and was served hot. Thanks to Graham for this. Would definitely recommend, good to stay in a hotel that has old world charm and a soul.

Staff not very friendly Didn't get food went up to order food Was left standing at bar Very noisy when bar closed Definitely wouldn't go back

If it's a warm friendly Aberdeenshire welcome you're looking for avoid this over priced under cleaned dump, send your wallet it's the only thing they want .Most unfriendly unhygienic unhelpful understaffed overpriced let down, two stars are two too many

We held and evening meeting at the Burnett Arms recently for 15 farmers. The restaurant was made available to us and was set up well for the meet. The food was good and the young restaurant staff were diligent and attentive - well done! We were made to feel welcome and the venue contributed to the success of the meet. Thanks.

This restaurant no longer exists, although the website still exists for this restaurant on the hotel restaurant. Was disappointed in the food on offer compared to what I was expecting.

This place is not existing. I don't know why is still here. Use restaurant in the hotel or another around.

Had friends staying at Burnett Arms so arranged dinner there. There was live music which was very loud so chose not to eat in the bar. Food was good and reasonably priced. Service was good.

Stayed at the Burnett Arms for the Braemar Gathering weekend and ate in the hotel on Saturday evening. The adjoining bar/lounge is very popular and had been noisy on Friday evening in particular. The restaurant however provided a great oasis, the food was very good with a varied menu. The service throughout was very friendly and efficient without being rushed.

We visited the restaurant for a family lunch. The service was good and the food lovely. Fish and chips were tasty and the carvery was excellent. The children’s menu was good also. The decor is modern and pleasant. A nice atmosphere. We will be back.

We ended up eating here as two of the places we wanted were fully booked. We had to eat in their bar which is noisy but the table we were given was okay.One gripe, the chef didn't get my steak order right, had to go back and then told no more sirloin steaks, they would have to reheat the one I had, would I mind? Or have ribeye, since I don't like ribeye, I had mine cooked again to my order. We got a free dessert but it did spoil the meal a bit. I am not sure I would eat in the bar again as the music was a touch too noisy but their Dining room looks nice.

Nos canse en aquí con un grupo de 6 y tuvimos la suerte de conseguir una mesa inmediatamente. La comida era adorable, pero los tamaños de las porciones eran muy grandes y ni siquiera consigue la mitad del Pollo Alfredo que tenía, que era preciosa. Ambiente encantador y un personal amable.

Nos alojamos dos noches en Banchory y comimos todas nuestras comidas aquí. Primera comida noche comenzamos con la ensalada mixta, se dividieron el abadejo con patatas fritas de la cena. Dos vasos de vino tinto med total £31. Para el desayuno los dos días tuve una tortilla de jamón y queso con una guarnición de panceta y croissant. Mi esposa tenía huevos revueltos, bacon, salchichas y pan tostado. Cada eran muy buenos. Había un número de otras cosas para elegir, y el desayuno era un precio plana. El domingo tenían un buffet caliente con carne asada, asado de cordero, jamón caliente, brécol, coliflor, zanahorias, patatas asadas y ensalada mixta. Fue excelente, con todo lo que pueda comer. Hay tres áreas diferentes a elegir para comer. La zona de comedor tradicional, el bar o el salón suaves, su elección silla dependiendo de su gusto. El personal era muy amable, que lo hace aún más agradable. Hay aparcamiento gratuito en el aparcamiento detrás del hotel o en la calle de enfrente.

Tres de nosotros cenamos aquí a la hora del almuerzo. El lugar ha sido renovado desde mi última visita y tiene un ambiente más contemporáneo. Selección de zonas para comer, la zona de bar, zona de asiento blando o el comedor más tradicional que mis amigos eligió. He intolerancias alimentarias y le pedí al camarero lo que eran mis opciones. El camarero, un chico joven que carecía de experiencia y si él dijo la señora una vez, dijo que demasiado y llegó como realmente sincero. Aparte de eso mis opciones eran muy limitadas, sopa del día o un plato de aceitunas! ! Todos sopa y la comida estaba bien, nada para emocionarse, pequeñas porciones. No volveré.

Por lo que intenta ser. . . lo que creo que es una vibrante, familia - proveedor amable de comida sana y sabrosa, La Burnett armas está golpeando el lugar.El interior es mucho más amenos que antes, y el estilo de comer se siente contemporáneo y acogedor.No es algo que volvería para una tranquila y romántica cena, pero la actividad y el ambiente es perfecto para una cena informal con amigos o familia.La calidad de la comida, el sabor, la presentación y la relación calidad-precio, son buenas.Bien merece una visita si no has estado por un tiempo.

We went in for coffee, there was obviously a lad who was on trial for a job, who was excellent, but his supervisor interfered in the service and didn't treat him very nicely, was shocking to see. The scones were stale.

Mi madre y mi abuela solía trabajar aquí hace muchos años. Pedimos unas bebidas y comida, mientras que el gerente charlando llegó y se disculpó por la demora y nos ofrecieron bebidas gratis, tantos no estaban tan ordenados pero el personal lo arreglaron. Recomiendo una visita

Very tasty meal, well worth the money! Not over priced, good selection of drinks, staff are very friendly

Visitamos aquí para cenar tras la reforma. Tenía pollo burger, que estaba bien, pero no me gusta el pollo al ser incrustadas en miga de pan y un poco seco. Parece que mientras desde comentarios ex renovación ha hecho menú no ha cambiado mucho. Decidimos que era de chocolate tarta de dulce con mezclas preparadas de helados. Parecía que había sido comprado en casa y no hizo lo que era decepcionante. El personal era muy servicial y agradable, pero dirigido a sus pies. Parecía que había varias personas "flotando alrededor" que podría haber ayudó sin duda en vez de ir fuera a tener un cigarrillo como una persona no!

Deliciosa comida casera, un entorno agradable y buen ambiente. Menús variados, incluyendo opciones para niños

The restaurant within the Burnett arms is of a high standard. The menu hasn’t got a large amount of selection, but the selection there is, is a good variety for all tastes. The average price at the time of writing is around the £10 mark. The portion size is on the large side and with the standard of food, makes this excellent value for money. There is only one menu so if you are sitting in the lounge, bar or restaurant areas you can have the same food. The service was excellent by the friendly staff. If you are staying in the Burnett arms then you have the option to add you restaurant bill on to your room and settle your bill on checking out.

Wir waren für eine Nacht in diesem Hotel! Wir wurden sehr freundlich und sehr bemüht empfangen. Sogar beim Gepäck tragen wurde uns geholfen. Unser Zimmer war groß, modern, sehr sauber und wirkte sehr neu! Von aussen hätte man diesen Comfort nicht angesehen. Auch das Frühstück war sehr gut und reichhaltig! Das Hotel hat eine sehr gute Lage! Sehr empfehlenswert!!!

Where do I begin. Firstly a previous reviewer had said that they had stayed here in a room at the front of the hotel and it was not noisy, they must either have been staying midweek or had enough alcohol to deaden the noise. There was shouting, mostly from people sitting outside the hotel on the benches supplied for smokers and noisy buses stopping outside. The whole place smelt of stale beer and smoke, which is worrying considering how long it has been since smoking was banned indoors. Maybe the Carpets and soft furnishings have not been cleaned since. Wallpaper was peeling off the walls in places and the tiles needed the grout whitening. The room was very well cleaned. I decided to eat at the hotel and ordered 'Peterhead fish and chips' I live on the coast so I know what fresh fish tastes like, this fish had left Peterhead a while ago and had spent some time in a freezer. The batter was practically indescribable, but soggy cardboard would be the closest I can get. I mentioned it to staff and all I got was an apology. I decided against dessert. On the plus side the waiting staff in the dining room were lovely. Plenty of parking spaces is another plus. Apparently I should have eaten in the bus stop diner as the food there was lovely.

What beautiful building with a traditional rustic Scottish charm. Tastefully decorator inside. Pleasant, helpful staff. The meal was held in a pleasant fiction room with nicely played out tables.As it was an arranged venue the menu was kept simple but nice. Pork loin or salmon. The salmon was delightful surge it's creamy sauce, potatoes and veg. Followed by fruit and icecream and tea or coffee.

Went for early evening meal and I chose the beefburger with plenty of salad served in a brioche bun with chips and it was delicious. My partner had breaded fish with chips, Tartar sauce and peas which he said was also delicious! The 'but' part in my title comes from two small niggles which are the coleslaw and the tartar sauce was far to creamy textured for our liking and I have a real dislike for meals getting served on wooden boards instead of 'normal' plates. Give me a plate any day!! This however is just my personal preference. I will leave this review as I started on a positive note and that is about the waiting staff who are polite and friendly which in turn creates a nice relaxed atmosphere and we will definitely be back.

We visited this venue while staying in Banchory on our recent tour of the UK. We thought the pub was great and exactly what you would hope for from a traditional Scottish hotel.It was warm and welcoming with traditional wood orientated decor that complemented cozy atmosphere.The staff were friendly and efficient, despite being quite busy.The menu had a good selection and the food came promptly, was well presented and tasty.No surprises, just good old fashioned food and service.

In the NE Scotland high tea is/was a tradition with tea & toast, a cooked main, followed by cakes & scones. No where did it better than the Burnett Arms which still boasts local fare on its WWW. Despite renaming the restaurant the food and service was below average. Fresh Peterhead fish & chips was clearly a frozen slab of fish not freshly battered and the Aberdeen Angus steak pie was pre-cooked, quickly heated up and dry. Staff were nice but pre-occupied with serving bar foods elsewhere. We eventually got a few dried out cake slices and a few scones. No surprise that on a Saturday night we were the only people in the restaurant. Not the occasion it used to be, but maybe bar meals are the future for the Burnett. Plenty better restaurants elsewhere serving outstanding fresh Scottish fare.

We have eaten at the Burnett many times over the years but hadn't been for a while so when we passed through Banchory recently we decided to give it a try. You are given a choice of areas to dine in and we prefer the bar so opted for that.The atmosphere was comfortable, homely and cosy. The menu offers a good choice of meals including old favourites like mince and tatties and chicken and skirlie both which caught our eye and were promptly ordered. Both meals were delicious, plentiful and filling.A few weeks later we were in Banchory again at lunchtime and had no hesitation in choosing the Burnett again. On this occasion we chose the beefsteak pie and the home made burger, both again delicious. I must also mention the staff who are so kind, helpful and friendly.This is a good old fashioned establishment where you will be assured good food and exceptional service.

A very pleasant venue for tasty Lunches with quality service. Always a good choice of food with pleasant and efficient staff. Highl recommended.

We have been here many times over the years and have never been disappointed. Again this year despite the inclement weather we ventured out and enjoyed an excellent meal and dance at the Burnett on Hogmanay. The staff, especially Robert and Jackie are excellent and do their utmost to ensure you have a great time. This year we stayed over, and to be fair our room was in need of some modernisation and we have stayed in better within this hotel, but as it was only for one night or in reality a small part of it did not really matter. Breakfast was excellent, setting us up the whole day. Already booked for next year, different room though!

Stayed hear a few times with great service as always . Rooms looking bit dated but I just need a bed and good food which is always there .. Staff are very polite and friendly. We worked some nights which was no problem with rooms etc . Good food freshly cooked and ample portions ...

It is in the heart of Banchory and has private parking available.The pub is a real speakeasy and the staff are very friendly! On a nice day, it is great to sit on the terrace and watch the people go by over a leisurely beer. It is not at all a pretentious place and would make a good staging post for motor bike riders and bicyclists, as you can keep an eye on your rides whilst relaxing!

We stayed here for a night during our public transport tour of Aberdeenshire castles and gardens. The bus from Aberdeen dropped us at the door, and subsequently we found that we could reach Castle Fraser and Drum Castle on the same bus route. Our welcome at Reception was warm, and the advice we needed for for our explorations was clear and helpful. Our large room had been recently upgraded and was in perfect condition, with a spacious en suite and a generous shower compartment. The bed offered complete comfort. We dined in the hotel, and found both the soups (Portuguese tomato and Cullen skink) excellent, as were the lamb chops for both and the Eton mess to finish. We can best describe the service as charming, and we thought it was a shame that the dining room was so quiet (only one other table occupied). Breakfast was hearty Scottish, with one option being kipper. One of us found this to be excellent, and the waitress was able to confirm that she had caught it herself that morning in the nearby Feugh burn! Overall, it is everything that a good traditional country house hotel should be.

me and my friend were tired after a long drive so decided to go just downstairs for dinnerusual British pub food w some local flavours addedmy friend tried their fish n chips I had their beef burgerwhen the meal arrives it was a bit scary their portions are huge .... I guess it's fit for a large man portion but way above what was expected all nicely done warm service and long have I tasted a burger so soft and juicy got a gin tonic myself also overall good food and nice place for chatting over meal you could choose the lounge or the bar for the meal and it is priced the same

Excellent service & meals , reasonably priced & would return again, lovely atmosphere and friendly staff/locals

nice old fashioned hotel with good atmosphere & service. . there were 10 of us there and all had a good meal . have been to this hotel for a meal before and never had a bad meal yet. not everyone had the fish . some had different meals but all were excellent.

Nice room room 12........... Simply lovely meals in the bar - stayed 3 nights & definitely better than the average...... Good place to stop & good staff too....

The food was dreadful - the slow cooked pork belly starter was almost too salty to eat and the battered haddock was so watery I can only guess it had been frozen. The service was excellent which is why I have given 2 rather than 1 star. I will not be going back!

Went here with friends for lunch. Nice pub grub good choice. Been a couple of times and would go again

We used the tastecard here as we were passing. The staff were very accommodating and friendly. The food was tasty and it had a friendly atmosphere. It perhaps would have been overpriced without the use of the tastecard.

Very good service, unusual and ordinary stuuf on the menu. Excellent real ale. Great atmosphere. Staff friendly and helful

Chain hotel in centre of Banchory serving decent food and good service. Menu changes every so often.Pet friendly.

had Lunch here, bar man in main bar very knowledgeable about local area, had the burger in the public bar home made pretty good, ended up back in there for the end of the evening and had a right good crack just what we were looking for. no signs of any trouble.

The visit to the Burnett Arms was very average, you could not fault anything but you could not jump for joy either.Most people were standing out the front smoking on the door step. You had to make your way through all of them to get into the bar.

We went in here after having a run out to Banchory as it was a nice day. Service was great and waitress was lovely. Myself and my partner ordered the fish and chips and it was fab. Gorgeous fish. My mother in law had a sandwich which you cant really go wrong with and we ordered a childs portion of macaroni for my niece. 1 small thing is that the portion size could have fed an adult and was a bit on the salty side. Overall a nice visit.

My wife and I ate here last Friday. Ihad a steak pie which had very gristly meat. The chips tasted of burned, dirty oil.Service was excellent, very pleasant waitress.

Staying here for one night and to be honest, I am glad it's not any longer. The room is tiny and the walls are paper thin. I am laying here with my tv volume turned up as I can hear the guy in the room next door having a phone conversation. The shower is a very poor electric shower and, as it's -3 outside, you have to jump around to get wet. The floor in front if the shower is also broken and it feels like I was about to put my foot right through it. Not impressed in the slightest. For £80 bed and breakfast, I would expect more from a best western hotel. The breakfast better be good!!!!

Popped in for a bar meal while passing through. The steak pie was superb, crammed full of meat and good pastry on top. impressive portion with veg on seperate side dish. Will be back and defo recommend.

My experience of Aberdeenshire hotels has been a little chequered over the last 4 months and was expecting this to be the same, I wasn't shocked, I was thoroughly flabbergasted by this little gem hidden. From start to finish of my 4 night I can honestly say this has been one of the best hotels I have stopped at for a long time. You will not go far wrong if you try this place out. The rooms, the wifi, the service, the food and hospitality put the big chain hotels (who charge astronomical prices for sub standard accommodation) to shame. Burnett Arms, keep doing what you are doing and don't let anybody tell you differently.

Me my wife and daughter attended at the Burnett Arms for a bar supper on Sunday. It had been a while since we did this but as it was a nice day we decided to have a run to Banchory as we liked going there and the food was always very good.The hotel had not changed much and I ordered the prawn and melon cocktail to start. When it arrived I was not best pleased. I had five prawns, four small balls of melon with a small side salad. The marie rose sauce tasted like it had came from a jar and four small triangles of bread with a slight scrapping of butter. The price for that was £5.45, my 10 year old niece could have done a better job.My wife had the braised steak diane and although the beef was cooked it was dry, as if it had been cooked for some time.My daughter had the macaroni cheese, which was watery, and I had the fish which was served in a rather same plate. My chips, which were tasteless and definately frozen, not fresh and came in a seperate dish. There was no room for them on the plate so I asked the waitress for a bigger plate I was told that this was the biggest plate they had.I paid £35 pounds for that meal and feel that the food was well below what I remember of the Burnet Arms.I wont be hurrying back which is unfortunate because it was my favourite restaurant in Banchory.

We had a last minute let down with our Hogmanay plans and was delighted to hear the Burnett Arms was still able to take bookings for their year-end party plans. The Manager and team was fantastic. We were showed around the venue, told of the layout and plans for the Hogmanay and made to feel very welcome indeed. We booked a table of 7 people and had a really great evening. Supper was provided, the entertainment ran the whole evening and the dancing during the night presented lots of fun, a great laugh and entertaining time.

We have eaten here on numerous occasions and always find the staff and owners to be really polite and helpful. Great Local pub with a great atmosphere and varied menu for all tastes.

We have eaten here on numerous occasions and each time the food has been very tasty. The waitresses are always polite and service, even during busy times, has been efficient. We would recommend it to those who like basic good food.

Liked location, wide pub menu, good service, friendly staff. Not sophisticated, but you weren't after that were you? Bar toilet needs upgrading. On occasions, snacks are served free of charge with drinks. What a good idea!

My friend and I popped in for soup and sandwich on Monday afternoon. The waitress was not friendly, i think she couldn't be bothered to serve us. She came to the table and said, what soup do you want, maybe if we had a clue what soup they had to over we could of told her. We decided on the chicken soup which we never ate as we think it was just chicken stock in a bowl and they had the nerve to charge us £3-50 for that. We got the wrong bread for our sandwiches, ordered brown, we got white, my egg mayo sandwich had shell in it, once I crunched that between my teeth on two bites I was put off. We ordered two cokes, came in pint glasses. Will not be going back there, over priced and unfriendly staff....