Coffee Lab in Aberdeenshire

This evening my friends and I were out to enjoy ourselves having a lovely meal. But that did not go to plan, as we had to wait 2 and a half hours for our food! (one of my friends order a steak which was flavourless and the other order a starter which was completely disregarded when asked about) Although waiter was very accommodating and trying his best to make our meals come quicker, the whole place is severely understaffed causing backups throughout the whole restaurant. As our food was taking a long time we were told we could leave and not wanting to deal with us in that regard. Overall I am very disappointed in the service I received this evening, either this place has to cut down it customer intake or find a way to accommodate this volume of people.

We were there during the Haal festival and the restaurant was very efficiently run and the food was great.

Lovely food served by lovely staff. Great meal and very tasty food, well presented. Even put candles in the desserts for the birthday boys. Thank you Buchan Braes.

We had the most amazing afternoon tea experience in the Bubble. We can't praise the Banff Springs highly enough. This was a mini 'hen party ' and so much thought had gone into making this so special for the bride to be. Beautifully decorated, Beth and her team looked after us so well. The quality of the food and drinks was outstanding. A lovely afternoon was had by all. Highly recommend! A big thank you to all involved!

Disappointed with the cappuccino which was weak milky coffee which I did not finish. Lovely lady who served and made my cappuccino but she was no barista. Been here many times before but this is definitely my last cappuccino.