Delivery
Pickup
Outdoor
The best restaurants serving British food in Edinburgh and Lothian
560 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
137 Opinions in 1 websites
Booking made for food and drinks for five people for Hogmanay on 3 December. Received email on 30 December checking that we would still be attending which was confirmed. Arrived to be told that the kitchen was closed - no explanation given. There was no one in the place - says it all. The Balencrieff next door were thankfully able to accommodate us. Give Urban Cocktail Kitchen a miss - I won't be back.
119 Opinions in 1 websites
We had tea and a treat at Marks and Spencer’s Staff was very friendly the babychinos for our two little girls were free of charge the kids meals came with an extra piece of fruit and the ham and cheese toasty was cooled down a bit so they won’t burn themself what a great service - The food was fresh and delicious for a very reasonable price! Definitely check it out if you would like a quick snack
102 Opinions in 1 websites
Visitamos para tomar unas copas y una comida. Fui a pedir comida, pedí pescado y papas fritas, no pescado, pedí pastel de carne y papas fritas, no pastel, finalmente terminó con una hamburguesa muy mediocre que parecía que acababa de ser arrojada al plato. . 2 miembros del personal no tenían habilidades de servicio al cliente en absoluto. Muy decepcionante.
95 Opinions in 2 websites
Ate here whilst staying the night. The menu was ok but would have liked to see some more regional dishes like Cullen Skink and Haggis. I had the haddock and chips and sticky toffee pudding for desert. It was all fine although the plate for the main was very small and there was too much coleslaw for my liking. The pudding was also supposed to come with cream or ice cream and they never asked me which I wanted. It came with neither, just lots of glacé cherries for some reason!!
93 Opinions in 1 websites
I took my dog to this lovely garden centre last Saturday and popped in for a lovely coffee. My dog and I sat outside on the decked area . The coffee was good and the staff were friendly and helpful and a waitress kindly brought a coffee to my table. Delightful place and I will definitely return when next in the area.
83 Opinions in 1 websites
The food is good here and it is a reliable local spot for brunch/lunch. Just visited but complained when we were served our smoothies in small, part-ful takeaway cups instead of a brimful large glass as usual. Both staff shrugged and one said "it's been like that for a year", while the other "we've lost a lot of glasses and that's how the boss serves it now". I get it, times are tough for small businesses but making the portions smaller and denying it is a bad look.
81 Opinions in 1 websites
Over priced and food was under whelming definitely not worth the money. Staff clearing tables were trying hard to keep on top of things but were very obviously under staffed. Staff serving behind the counter were rude and insisting people pay by card as they had no change. If you can't accommodate people paying by cash put up a sign advising people before they choose their food. Would not use again.
73 Opinions in 1 websites
Extremely Disappointing Experience at Costa Coffee I’ve always been a fan of Costa Coffee, but my most recent visit was truly unsettling. While I was in line, I witnessed Kelly, the manager, loudly yelling at one of the employees in front of customers. It was shocking to see such behavior, and it created a tense, uncomfortable atmosphere for everyone in the café. The employee seemed genuinely stressed, and it was clear they were doing their best to handle the busy rush. Watching Kelly publicly berate them felt completely unprofessional and unnecessary. It’s one thing to provide constructive feedback behind closed doors, but publicly humiliating your staff is unacceptable. This experience completely soured my visit, and I’m really disappointed in how things were handled. I won’t be returning anytime soon, and I sincerely hope Costa Coffee addresses this issue and ensures that their staff is treated with more respect. No one should have to endure that kind of treatment at work—especially not in front of customers.
68 Opinions in 1 websites
After reading lovely reviews about the afternoon tea served at The Glasshouse, I booked the 'Scottish Afternoon Tea' for 2 as a treat for my daughter-in-law's 30th birthday for her and my son. As I was in Edinburgh the week before, I called in and paid for this in advance. Unfortunately, on the day, my daughter-in-law who was 32 weeks pregnant, was unwell and unable to travel to Edinburgh, so the booking had to be cancelled. I emailed the duty manager on 2 occasions to ask if a refund would be possible. If I hadn't prepaid there wouldn't have been an issue about a refund and the hotel would have simply had to acknowledged the cancellation, which I'm sure happens from time to time. I had an initial response from the duty manager saying he/she would look into it but on sending a second email a week later, I have yet to have either a response or a refund. I appreciate last minute cancellations must be annoying and costly for hotels but sometimes they are completely unavoidable. Top tip - don't pre-pay for services unless you have to!
64 Opinions in 1 websites
I work in Musselburgh so I often go to costa for coffee. Went today after work the guy who served me was vile. So rude and could tell me ordering a coffee was a problem for him. Always found female staff lovely. He has put me off going back.
60 Opinions in 1 websites
Steak was very chewy hard to eat chicken burger was nice but came with a sprinkle of rocket and raw onions we where handed 2 menus and did not know lunch burger did not come with fries we should have been made aware that it came with rocket and raw onions as other customers had fries with there’s
57 Opinions in 2 websites
He estado aquí unas cuantas veces y aún el servicio podría ser mejor. Hay un montón de aparcamiento gratuito exterior. Zona de bar tiene TV y plenry asientos. El restaurante tiene un invernadero. El personal es amable, pero necesitan ser más profesionales. El menú es variado y se pueden conseguir medias raciones. Los precios son promedio. Podrían mejorar y creo que traer más clientes.
56 Opinions in 1 websites
We ate here before the Lion King with the VIP Ambassador Lounge deal and it was all very good . I had read some of the negative reviews and was a bit wary after booking but it was a really nice experience. The food was fine , we had chicken skewers and soup and burgers and there was no complaints , but the service was excellent . The girls who served us were efficient and very friendly. They took us up to the lounge and again we had friendly service . All made for a great night , well done