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3.5

Based on 137 opinions finded in 1 websites

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Nº 252 in 365 in West Lothian

Nº 39 of 53 British in West Lothian

CUSTOMERS TALK ABOUT DISHES WITH..fishtapaschickensalad
Score
OpinionsNoteTripAdvisor1373.5

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Booking made for food and drinks for five people for Hogmanay on 3 December. Received email on 30 December checking that we would still be attending which was confirmed. Arrived to be told that the kitchen was closed - no explanation given. There was no one in the place - says it all. The Balencrieff next door were thankfully able to accommodate us. Give Urban Cocktail Kitchen a miss - I won't be back.

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Anne B . 2024-01-01

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Ordered food and drinks here food came out the warps weren’t piping hot just warm my friend had her chips spilled all over the table and we sent the food back to make it hotter and it came back but still wasn’t overly hot so unless things change I won’t be back in a hurry

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Louise M . 2023-10-21

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We had a tapas with the small plates dishes. Food and cocktails were amazing. Staff friendly. Would highly recommend and will definitely be back.

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Lindsay D . 2023-09-30

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Booked ages ago for me and my sister to go out Xmas night out . Booking came with food but when arrived told NO FOOD . So ok we drank cocktails and when we went loo it was disgusting!!!! Only 5 ppl in atmosphere was rubbish so we left . Highly recommended NOT to waste time going here we will not be back

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Ashley . 2021-12-23

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Ordered a rose wine and a beer. They gave us the wrong rose wine and only let us know after we had been charged for it that the one I wanted was out of stock (bearing in mind it was more expensive). Stale flat beer. I have worked in several bars and know when the pipes haven’t been cleaned. My partner took his pint back to say it was flat and the barman said “oh yes that does look flat” but still charged for another one!!! Rude staff that just don’t want to be there. You can tell they are trying to do everything on the cheap, cheap juices with the prices still on lying all over the bar. I have lived in Australia, America, England and have worked in many bars and restaurants and can say that this is the worst bar I’ve ever been to and has the rudest staff. Do everyone a favour and just shut it down.

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Betty-Hamilton . 2021-06-26

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Visited recently for cocktails Great choices and prices. Staff very attentive and friendly. Covid 19 secure Would recommend. Didn’t eat this time but have in past and it’s great food and choices.

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anne d . 2020-09-21

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Overall this trip was really pretty poor. First off the venue wasnt really all that clean. The tables were covered in drink, sticky and tacky;old food and clearly npt covid ready. The menus weren't single use, and caked in drink , sauce and gunk. There was also no single use option. Wit the drinks, we had 2 pints of IPa and you could tell the pipes hadn't been cleaned properly and tasted of stale beer. We ordered a margarita and a gin and tonic. This is a cocktail bar, they had no fresh lime or salt and used lime squash, making the drink sweet. The gin and tonic had no ice and no garnish. With the food. The starters were miniscule, blandsnd lackes seasoning. The haggis frittters were ok and the salt and pepper chicken was finished in 2 forkfuls. The main courses were OK, decent portion sizes and tatses alright. The service wasnt bad, but very slow. Drinks took and age to arrive. Overall not very good, which is a shame as the venue could be really good.

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ryan86519 . 2020-09-07

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Was there last weekend. Had table booked. Stood for a good while before we were shown to our table. Ordered two cocktails. Slow to come. Only one young girl doing the floor and she stuck to just one side. It took an hour and a half to get a second drink. We had been in a few weeks before and the waitress then was excellent! Something wrong somewhere.

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moirakelly1 . 2020-08-30

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We visited at 1pm on a Saturday, after booking a table earlier in the week. We were not asked to register for Track & Trace but had noticed the QR code and done this ourselves. When shown to our table, we waited about 20 minutes to have our drinks order taken. It took about 30 minutes to be given menus. Therefore, we had sat for over an hour before food arrived. We sat with empty glasses for most of the meal and no one checked how the food was. We left immediately after finishing our meal as the service had been so slow and poor. No smiles or apologies from the waiting staff. Kitchen staff not wearing PpE. Would definitely not return, nor recommend.

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O6159WLstephanier . 2020-08-25

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Would not recommend. Sat 20 minutes before someone took our order for drinks. We waited almost an hour for our food to arrive after ordering. There were barely any soft drinks available, as well as no seafood. The dips for our tapas were missing, as well as the fries for our mac and cheese. The mac and cheese was far too salty. The garlic ciabatta was a disgrace for the price. No PPE was worn by the staff and they were not socially distancing with customers or each other. Food was being touched and moved without gloves by waiters. No track and trace was completed!! Did not enjoy our meal at all, we could have made better ourselves. Such a disappointment and will not be recommending to others.

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LanaDS . 2020-08-18

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Booked for a wee treat during the "eat in to help out scheme" now I wish I wouldn't have helped. Took about an hour for the food to arrive and it was not a large order, just some starters and a main. The food quality in general was poor, the garlic bread was appalling for the price, this wasn't worth nearly £3. Sauces and a side were forgotten and we needed to ask the waiter for cutlery and napkins. It seemed as there were no social distancing standards for staff in place and we were not asked to register for the track and trace scheme. The only notice for that was a small sign at the door. I can't recommend this place and according to other recent reviews it definitely needs improvement!

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jacob9900 . 2020-08-18

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Just back from this so called restaurant, my friend sent back her burger and my spaghetti carbonara was disgusting will never set foot in this place again,still had to pay for our drinks,😡

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mccloryhny . 2020-08-12

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The food is nice here and very reasonably priced, especially as they had a deal on for two courses for £12. ( £10 during the week) wine was reasonably priced too. We went on Saturday so couldn’t add the wine for a tenner but found a nice bottle at £16. The cocktail menu is very extensive, but I think it could be doing with being cut down. There’s about 4 pages and the servers don’t know what half the drinks are. The bar also didn’t have all the ingredients to make drinks we were asking for. Maybe okay to run out of the obscure but to run out of Baileys and more basic things is a let down. We couldn’t have a total of 4 things we asked for. One of which was a shot we were told “we’ve run out of cinnamon or something” the shot didn’t have cinnamon listed as an ingredient on the menu so maybe they had run out of something else or just didn’t know how to make it. Servers could do with being more attentive when it’s busy but less in your face when it gets quiet. I’m a fan of cocktails and for a cocktail place it’s not too expensive so would go back. Would also eat here again.

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Louise B . 2019-12-24

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Came here with my partner and in-laws as food is usually 9/10. Can’t say it was today my pasta was drowning in grease and asked for it to be drained they pour it out and gave me the greasy rimmed plate back ... my partner ordered the chicken highlander and 25mins in the they told us they had no veg so they gave her an alternative which is fine. They proceeded to serve food mine first and my in-laws, my partners then came 10mins later without Haggis? My partner approached then had to approach the chef to report this and they quickly sent out haggis separate. My father in-law also ordered a pint before his main which never came. This experience really put us off as there was only 1 more table in so “being busy” isn’t an excuse.

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annie_fff . 2019-08-04

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Went for lunch 2weeks ago had a lovely lunch went for lunch with my friend starters were ok mains were terrible both ordered Cajun chicken pasta with a cream sauce no cream just a greasy mess on the plate sent it back but told they had no cream ordered different mains mine was ok fish was poor so its a hit or a miss for food felt sorry for the young waiter wont be back any time soon

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Andrew l . 2019-07-28

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Had never been in Urban since its change of ownership. 11.30pm Saturday 16th February. Was given a cocktail menu with YOLO on the front and after perusing for 5 minutes was told we had been given the wrong cocktail menu. Was then handed a new menu which we then made our way to bar to order our choices. There were 3 staff behind bar who didn't acknowledge us/possibly ignoring us because the bar was empty and they wanted to get home and we were just a hindrance. DJ was playing some really good music so that was a plus. After a minute or so we just turned around and walked out, still without even being acknowledged. Its a shame because cocktail/drinks menu looked good and the interior is very modern. Most probably won't go to Urban again because we regard the ignorance of our presence really rude.

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stripesWestLothian . 2019-02-17

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Yolo has a delicious menu to chose from and very reasonable prices. It’s got a lovely atmosphere with a classy wine bar vibe. Lovely drinks and a fantastic cocktail menu also.

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Susan J . 2019-01-15

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Went for lunch today staff great poor choice of draft beer if it's under new management they need to up their game food was decidedly average my husband had the big daddy burger over cooked and really dry i had tapas the mozzarella sticks were lovely the king prawn ciabbata was luke warm and the prawns hadden't been deveined the panko chichen was dry and tough only left a tip because the girls were lovely and the onion rings are awful no batter to be seen

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Andrew l . 2018-12-01

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Had been planning a catch up with my friend for a while and decided to pre book a table here and we were looking forward to dinner and cocktails. Upon arrival we were not welcomed or aware of whether to get a table on our own or be seated as we had booked a table. We went to the bar after waiting for 5 minutes and two regulars at the bar said you just get a table yourselves. We sat down and the girl eventually came over with some food menus. We were wanting the ‘savers menu’ so had to request this as the girl working said “I forgot we done that” Once we had eventually ordered our food after 20 minutes of waiting to be served, we waited another 10 minutes to get our drinks and eventually our food arrived, our starters were good however when the mains arrived I found a bone in my chicken stir fry which put me off the rest of the meal. No one came to ask how our food was and after sitting for 20 minutes and still no staff coming to check on our table I went to the bar and asked for the bill as I was appalled by the service we had recieved. The boy said we will bring the bill to you. When he brought the bill he did clear our plates but did not even question why I hadn’t even ate half of my meal. I was very frustrated by this service and the bar staff seemed to just be standing chatting on the bar instead of giving good customer service. Was very disappointed by this and will not be back. If this is how it’s supposed to be under new management I think you need to go back to basics.

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Rosscoe4 . 2018-12-01

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We were a group of 4 girls out on a Saturday afternoon.

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Boyles . 2018-11-20

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Never have the wine on their list, although they display empty bottles on the bar shelving for some reason. Very poor, cheap nasty choices on what they do stock. To be avoided if you're a serious wine drinker. Staff clueless and disinterested...

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Lixiboy . 2018-09-30

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Shown to table, menus not offered had to ask, discussed specials on board outside, not available should have been removed ? Ordered after discussing menu, did not want spice, arrived 20 minutes later sweet and sour chicken so spicy 2 of our group could not eat, knickerbocker glory ordered twice was abysmal, could not eat brownie was inedible. So bad, had to ask for inedible items to be taken off bill. Would not recommend and will not be back given a one star but did not want to award any!!!

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Twoodie . 2018-09-22

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Drinks & bar staff attentive, the security outside on the other hand are on phone smoking & more disgustingly spitting into the street right outside entrance!!

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T10vex . 2018-07-13

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Was in midweek and was delighted to see that they have a new menu which is all made in house

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william s . 2018-06-24

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We regularly dine in yolo and throughly recommend the place for dinner or lunch . With the introduction of their new menu I thought I would post a review. First thing to mention is how excellent value for money their 2 mains and a bottle of house wine for £20 is . We were very impressed with the style and simplified new menu they have introduced. We both opted for fish and chips knowing that the fish is locally sourced from the wee fishmongers a few doors down the street from yolo. The fish was lovely and fresh served in a delicious crispy batter. I am delighted the new menu also comes with the introduction of fat home made chips instead of the frozen ones previously . These were absolutely delicious. The staff as always are very friendly and the chef obviously takes pride in his work the food is outstanding and beautifully presented every time I can’t recommend Yolo highly enough and don’t know why it’s not number 1 as it’s by far the best place to eat in bathgate.

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Hazel170 . 2018-06-18

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Had only had a cocktail in here before but food was quite nice. Started with deep fried cauliflower, thought the idea was nice so when it arrived it was in a bowl making it difficult to eat as cutting was not easy, would have been better on a plate and presentation could look a lot better. I don't mind al dente but the cauliflower was slightly less than al dente. I ate it but would have loved it if it had been blanched a a few more minutes. I then had lasagne which was piping hot and rich and tasty indeed. Chips served with it were rather chunky and a little bland so salt needed. Couldn't eat it all as very filling. Service was a bit of a disaster as or nne party of eight asked for chicken without pepper sauce poured over and it arrived poured over so one of our party was starting to eat when we were all finished. I wouldn't rush back but if someone asked me to go in would. A few wee tweaks and it could be great as the price is very reasonable £15 for 2 courses and nice cocktails.

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trinni31 . 2018-06-16

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Well, what can I say. Decided to pop in for food and drinks on a lovely sunny Sunday afternoon and we were not disappointed. 3 main courses and a bottle of wine for £20?? There must be a catch ???

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MrsTagoo . 2018-05-13

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Came in for food and drinks with my girlfriend during the week. The food was cooked perfectly and tasted great (haggis fritters, and a Cajun pasta).

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Jack M . 2018-04-13

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We met here for drinks and decided to stay for food , the menu has something for everyone and it was pretty good for price and the fact it was pub grub, would come again

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pumpkinWestLothian . 2018-03-21

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Was in YOLO back in December for lunch with a few friends and thoroughly enjoyed the food. The staff were friendly, the bar was very quiet with only another 3 tables occupied. We all ordered 2 courses and the starters and mains were all fresh tasting and piping hot. Would recommend to others for food however on the Friday in between Christmas and New Year the place was very quiet and lacked atmosphere.

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David G . 2018-03-11

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Tried this place for a change but might be a while before we're back. Took ages to get served and the bar didn't seem all that busy but the staff looked very harassed drinks were fine but very uncomfy seating areas.

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Tom C . 2018-02-27

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I'm getting in touch in order to complain about the absolutely appalling service that you offered last night from the minute we walked in your staff simply could not be bothered!

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Angela S . 2018-02-11

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There was 7 of us in YOLO for a meal everything was perfect meals were piping hot service was excellent highly recommend it YOLO staff were excellent Chef was excellent even came to the table to discuss just what we wanted as with the Starters we were having a shared starters some of us didn't want the chilli with it Kevin assured us that he wouldn't put it in & it was done to perfection

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fhbp23 . 2018-02-08

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Have been a few times the food is so good I was surprised. The 20 for 2 meals and 2 cocktails is worth every penny. Staff are always very nice.

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_laineymccallum . 2018-01-23

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I absolutely love the cocktail menu here. The sweetie cocktails are my favourite. It can get busy, but I can see why. Great drinks!

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Gemma C . 2018-01-06

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After booking almost a week in advance for dinner:

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the_TC_rep . 2017-12-28

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Had a nice gin cocktail with friends last week. One of my party was a wheelchair user and she said...

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elainegU746IK . 2017-12-22

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A excellent evening in YOLO meals were excellent staff were very friendly service excellent atmosphere was just right music wasn't...

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fhbp23 . 2017-12-21

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The place was closed. Shutters down and no sign of life " as we know it Jim ".

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Bronxglenn . 2017-12-20

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Been in quite a few times.the food has always been really good ,great valuei find the staff always very pleasant.one wee girl i think is called lana or alana is very nice.cant do enough.hope shes paid well . will definitely be back.leeanne

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lee r . 2017-10-18

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Well where to start!! Went out last night with the girls Meal and Cinema night!!

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Emz011283 . 2017-10-01

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Just home from a lunch at yolo they have a special deal 2mains and a bottle of wine for£20 it's not a reduced menu it's From the main menu portion sizes are the same the food was really good the waitress was really efficient and friendly so if you want a great value lunch go to yolo

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Andrew l . 2017-09-29

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Went for dinner and drinks with friends. Party of 8 on a Saturday night. Service was so slow and poor. A lot of staff were under 18 so couldn't serve, the others seemed to be "training". Drinks orders were wrong, took forever to be made. Food was good although again a huge wait. A really nice place that should be delivering much better service. Disappointed and doubt I would return.

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keen17 . 2017-09-24

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Been a few times for lunch or birthday night out, the food has always been really nice with a great variety of choices. The cocktails are superb aswell but a bit too expensive in my opinion.

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A TripAdvisor Member . 2017-08-10

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Great place for cocktails with a long and varied menu to suit every taste been a few times for food too and it's yummy fresh cooked with a great service from staff too would recommend

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Tracey L . 2017-07-26

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The food was amazing and the staff were all very attentive and courteous.The quality of the seating and general deoration of this venue is like no other in the area.I will be back again very soon.

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dw645 . 2017-07-12

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Nice looking from outside but once inside very loud and was full of rowdy drunks with no sense of handling by the doormen,not a party pooper by any means as I love a night out but far too loud and the bar staff are rather ignorant! Eg if you aren't 18-25 age group you will struggle to get served!

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Andrew R . 2017-06-03

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After being out for lunch, my friend and I decided to pop into YOLO and check out their mocktails options. I was pleasantly surprised to see that they have quite a section and the strawberry Bon Bon was fantastic.

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ElleMac78 . 2017-04-24

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They sell lovely lovely cocktails. However only downfall is they never have enough staff on when it's busy so you can be waiting a long time. Nice atmosphere and beautifully decorated inside.

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Mcwright148 . 2017-04-10

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We booked for a table of 12 and it took us three hours to have 2 courses! To begin with our first drink order took half an hour for some basic cocktails and then our starters came (tiny and not worth the money for some basic microwaved food). About an hour and a half later our mains came; disgusting, cold and glad we could get our money back for one of the pastas as it tasted like water! And to top it all off they tried to overcharge us by £50!! Talk about robbery!! Won't be back it's as bad as the nightclub.

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rachel12345w . 2017-03-11

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Staff are really friendly and the service is of high standard. Food and cocktails are well presented and taste REALLY good! Great atmosphere here as well

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AlannA-wils . 2017-02-28

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Amazing staff n exellent food, brilliant service, 5star , defo be back, covktails are brilliant and the place is sell presented

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craig i . 2017-02-24

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Lovely food great customer service. Cocktails well presented and taste good! Reasonable prices. Portion size is big for the good price you pay!

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Sammi C . 2017-02-24

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The cocktails were fab but the food wasn't amazing. I had the philly cheese sub and the steak was so chewy I ended up eating the chips and bun...I'd go back for drinks as the selection was fab.

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LauraD2b . 2017-02-19

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We attended sat the 4th of Feb for a hen doo and the service was absolutely atrocious . I didn't want a big meal so ordered the tapetizer , I wanted 2 of the starters on the menu only to be told that because our group of 10 was 'too' big that I couldn't have it, When questioned on this she said and I quote ' it means the chef will be making too many different meals ' correct me if I'm wrong but surely that's his job . Service is so very slow even on quiet nights , they never have any of the food on the menu either . If you want good food , good cocktails and good service go to 1912 two mins down the road .

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Claires2305 . 2017-02-09

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What a dump need I say more. If you want to waste your money on crap food and service then this is the place to do it.

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rustytransit . 2017-01-06

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Drinks, yeah great. Cocktails, they have it covered. Food though? Quality and service needs attended to. Wouldn't return for food but maybe pop in for a drink.

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Scotgin . 2017-01-04

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Always heard great things about Yolo but i was sadly disappointed, was very nicely decorated and great astemphere, I went here for pre drinks and spent more than four hours here attempting to give it a fair chance eventually had to move to other establishment due to the poor service. The drinks were fantastic and good value for money for what you got. I was really looking forward to attending her but sadly was let down unsure if I will return When getting served at the bar this took a while its the worst service I have ever got staff were very rude, I understand it was busy but there was serval staff behind the bar just standing there..and even when the bar was empty it took me 45 minutes being served again as staff simply were "not serving" don't understand why 6/7 members were behind the bar doing nothing. There was 2 people serving but bearing in mind at most times this turned out to be one as the other member was away taking drinks to tabes. There was enough staff present and ( feel they should of helped out rather than stand there. I will try Yolo again..... and hopefully the service will be better experience.

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Jase1993 . 2016-12-18

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Took over 25 minutes to serve us and we were the only two in the place! The food was average but I wouldn't go back for food. The cocktails are nice though.

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A TripAdvisor Member . 2016-12-09

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Myself and 3 friends decided to get out of Edinburgh for the evening for two of the girls birthdays. One of us had heard about YOLO and we decided to give it a try!Was a nice night, table was reserved for us and we went for the tapas dishes which were lovely, service was good and drinks were nice.The reasons I've not given 5 stars is because we had handed in Birthday banners for our table and they were put on a different table about 2 hours after we arrived, silly mix up I think. Also as an on drinker I was very disappointed there were no mocktails on the menu, not sure if there is a separate menu for this but if there is it might be an idea to let people know this. If not, it wouldn't hurt to have a wee page of non alcoholic cocktails within the drinks menu.. just a thought..

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Rubyandmummy . 2016-11-19

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Visited this place several times , wishing it would improve on the service as its a lovely place inside . The decor is great and if the service was better it would score so much higher. Every time we order different cocktails it's just not up to the standard it should be. Have brought back the cocktails many times , sometimes because there is hardly any alcohol in them at all ( you have to watch them being made , as they believe you are drunk anyway and won't realise they actually don't put a shot in at all ) or they don't know how to properly mix certain cocktails. I suppose having traveled all over the world sipping my favourite cocktails like mojito and cosmopolitan I know what they should taste like ..and it's just not up there ...

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storphy06 . 2016-11-12

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Lovely wee friendly place. Bar staff were great especially the boy called Kieran. Ordered nachos which was very good. Then had chicken Thai noodles which was the best Thai chicken noodles I have ever ever tasted compliments to the chef. The cocktails are probably the best menu of cocktails I have ever came across. Personally I prefer frozen cocktails and there was plenty to choose from. They were not expensive either and came full of flavour and beautifully decorated with sweets and lollies etc. Will definitely return.

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Misslouboutin19 . 2016-10-29

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The children had a fantastic time running around this soft-play area whilst the adults could enjoy a hot or cold drink and know their children with having a good time.

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Andy L . 2016-10-27

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Cocktails are amazing strawberry bonbon swizzle is my favourite, food is nice also and decor is lovely

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caitlinfleming1996 . 2016-10-19

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Meet work colleagues for a leaving doob and they kicked off with cocktails here. I had pink mistress and it was very nice. Not sure how alcoholic it actually was as it tagged like a soft drink. Thought the service was a bit on the slow side as we were in when it wasn't that busy. The place is really quite nicely decorated attempting to deliver high end feel. Would recommend it for sure as a starting point to build up your big night out.

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trinni31 . 2016-10-09

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After 2 scathing reviews about training and service in this pub I have noticed the last few weeks that I have been in the service and attention to detail have improved significantly.Staff are vigilant and on the ball and being the same staff that have been around for a while they are doing a proper job now.Pleasant and eager to please it is now our favourite place in Bathgate now as the James young and Ballencrieff are on a sharp decline at the present time as I write this review.We love the tunes they play so it's nice to enjoy coming here again.Last word is a quick mention about the wee lassie who seems to be a supervisor there ....she is very professional and makes time to make sure you are being served quickly and efficiently.YOLO is back and we now look forward to going there

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stripesWestLothian . 2016-09-18

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I had a great night here with 5 friends: the drinks flowed and were great prices. The music was good and a fun night was had by all.

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Amanda O . 2016-08-14

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I thoroughly enjoyed my meal here with my friends. The only thing I didn't like was that the music was a bit loud and also the service at the bar was pretty slow. I would go back for a meal but not necessarily just for a drink.

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martinnic0la . 2016-07-26

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Read previous reviews but thought give it a try.Popped in for Friday lunch at 1pm. We were the only ones in. Ordered food and soft drinks. Lovely interior. Friendly welcome. No sparkling water. What, on a Friday lunch time. Food took over 25 mins to arrive. Service was friendly though. Thank goodness there was no one else to cook for or how long would it have been. Appears to be nice venue. Bit lost on the food.

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Graeme Y . 2016-07-02

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Been several times to this venue over the last few months cannot understand the bad reviews it receives as any time I have been staff have been attentive and very helpful the food has been delicious and the cocktails are without doubt the best in the area Would recommend to anyone

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william s . 2016-06-08

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You know!!! I really wanna love this place because it's smart inside, great drinks and food menu, funky beats and smart decor.......but that's where it endsWas in Saturday night, was bright with what seemed like every light was on in the building so that dark moody feel went out the window.Staff must have been on a staff night out and they'd put a skeleton staff of first timers on as nobody knew what they were doing and everyone was taking ages to get served.Far too many staff posing while attempting to make cocktails and me personally..... I was served 2 shots in what in what I can only describe as whisky glassesI sent them back, barman stressed to me that it was all he could find.....I stressed to him as he was charging me a fiver for them that he must try harder!As the shot was a "jam doughnut" it looked awful in this big 8oz glass.As an ex club/bar manager (retired) I know the importance of presentation whether it be a pint of lager, a cocktail or a £2.50 shot.So please Owners/Management of this bar please sort these things out because I really do like the bar but you have issues.Good luck

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stripesWestLothian . 2016-05-30

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Absolute disgrace. Booked a "booth" for 10 people for food and drinks which wasn't ready when we arrived. After ordering food told no fish. Dishes served and told sorry no vegetables left. We were then asked to move to another area ( there was no other area other than standing at a busy bar) before some of us had even finished eating. Not offered a sweet or tea/ coffee just told to move. We were not told about any time limits when we booked this and manager was too busy to speak to us on the night. Please spend your hard earned money somewhere that will treat you better and appreciate your custom folks.

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Scott M . 2016-05-08

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A nice venue. Good music. Comfortable souroundings. Sadly spoiled by staff who need to understand customer service.Asked for menu 3 times to different staff.I am still waiting.Tried to order drinks and ignored.Training required.

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Jim D . 2016-05-04

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Went for a couple of drinks and food yesterday lunch time in YOLO and it was an exceptionally pleasant experience! Even though the place was quite busy, the staff seemed to be handling it very well - I think there were only the two of them in at the time. The staff were excellent and seemed much friendlier than their competition(1912). The cocktail list is amazing, couldn't believe the amount of cocktails in the menu! Will definitely be back for some more cocktail shenanigans

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jamesA1504 . 2016-05-02

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Best place locally for Cocktails. Great atmosphere and decor makes this place a great place to go for drinks with friends and familly. Would highly recommend.

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Stevie24581 . 2016-05-02

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Went for lunch today, party of four. Every one of our meals were delicious, we all had a light lunch and good sized portions. We also had a couple of cocktails each from the very extensive cocktail menu. Over all we found it great value for money and good quality food.

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EL838 . 2016-03-26

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We were in a party of about fourteen we got one of there three booths we had snacks drinks cocktails it was quite a nice place def not the cheapest but nice for meeting place then move on the only real problem was the time it took at the bar to get served very slow they were taking upto twenty minutes to make a jug cocktail and if you were only wanting a couple of bottle beers out the fridge it made it a long night they should split there bar to help there customers patience

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Ainslie H . 2016-03-23

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We came here for dinner and cocktails, we all had the Tapitizers - 3smaller starters for £10 which was loads of food. The Smokehouse sliders are amazing. Cocktails fabby and very well presented. Hendricks Gin and Lemonade was served with cucumber as it should be but often isn't else where - was a perfect drink. Very reasonably priced for what we had. Will be back soon.

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kittyka19 . 2016-03-06

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Four older ladies went in to Yolo to finish off our lovely evening. Unfortunately we were told.... Get off that piano stool. We then wanted to order cocktails.... After all it is a cocktail bar. We were told... You do realise we close at 9 tonight!! Maybe they should look why they don't have customers. Will certainly not return. Would not recommend

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mcinass . 2016-02-10

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Great place for a lunch, dinner as they have a great choice of food on the menu to suit everyone, has become a regular haunt for my wife and I, drinks are fairly priced cocktails are great

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Arran16 . 2016-02-05

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For a provincial town Bathgate should applaud premises like YOLO the decor reminds you of a city centre venue and the cocktails are as good if not better than what you buy in the city.The food is fresh and extremely tasty and there home made burgers are superb service is fast and efficient.Will eat there many times in the future

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william s . 2016-02-02

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Myself and 3 friends booked a table for food and drinks 28th dec, I have been twice before for food and have found on all occasions that no one greets you to see you to your table , you end up standing at the busy bar attempting to get someone's attention to tell them you have a table booked, in this occasion we went ignored for over 15 mins . When we were finally seated we ordered , myself and my husband ordered the tapas selection of haggis fritters , chicken strips and Thai fish cakes , we were told there was no haggis , or fish cakes , we re-arranged the order and he returned to say no chicken either. He was clearly harassed as it was busy and he seemed to be the only waiter he did apologise and he said ' I totally understand if you want to leave . We stayed as our drinks had arrived . When the food came it was very good. Yes the cocktails are really good, but if you want to go out for food and cocktails I'd recommend you go to 1912 . In yolo the bar customers come before the food customers . Which is a shame as it is good food and drinks .

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Claires2305 . 2016-01-19

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Reserved a table for 8 plus a booth on a quiet Sat night. We had to go to the bar to chase up our drinks, they had no mozzarella sticks and no apple juice for cocktails - great start. My meal was "chucked" on the plate, no presentation and barely edible with the amount of salt (Caesar wrap??) For the booth we asked for the 4 pitcher and mini desert deal - the waiter had no idea what we were talking about and actually had to show him in the drink menu. He then came back to tell us it has to be pre-ordered when booking the booth but decided to give us another pitcher in place of the deserts. He came with our bill 35min later to discover we STILL had no drinks but had billed us for them. He went to check on them only to tell us that the bartender he placed our order with had left and told no one else to make them!! Only removing the drinks (which never came) no discount was offered nor an apology - only told "everyone else has had the same complaints tonight. Extremely poor service, will not be back.

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MrsMo2303 . 2016-01-16

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Food was disgusing had to keep sending everything back, burger was raw, they ran out of chicken and the drinks were flat, service was the worst ever will never step foot back in this place as long as i live......raging having to give it a one star it deserves nothing

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Cal0072000 . 2016-01-14

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Rubbish . Had no chicken , haggis, mushrooms , tomatoe sauce . Ran out of baileys , and draft lager won't be back Ruined the whole night

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stevie1888Scotland . 2015-12-28

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We did a 3 course meal at Yolo, followed by a cocktail masterclass and then a couple of hours in a karaoke room! Can honestly say the staff were great, food was amazing, the cocktails were fab and so much fun to make :) well recommended! We all left with smiles on our faces that's for sure!

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Roxanne F . 2015-12-13

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Been in here for lunch with friends a few times. Never been disappointed! The cocktails are fab! Good for pre drinks before a night out too.

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Jakki E . 2015-12-11

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Visited here for a nice night out and was quite disappointed. We entered the restaurant and the waiter pointed to a table we could sit at. The table was dirty and covered in crumbs and very wet. He went off to get us some menus and when he came back just put the menus down on the wet table. We then had to ask to get the table set. It took a long time for anyone to take an order or a drinks order and the restaurant wasn't particularly busy. My partner ordered a mushroom Pizza to be told that they were out of mushrooms and we also ordered a garlic Pizza bread to share. We were then later told that they were out of Pizza dough. No one checked back to us throughout the meal as I needed another drink and also there was no salt or pepper on the table. Overall a disappointing experience however the food was actually very nice. I would also recommend a raspberry mojito.

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graemes413 . 2015-10-05

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Been to Yolo a few times now, and yet again it never failed. Service and food where out of this world. And same as all the other visits the cocktails are to die for, plus I notice that they have started a new lunch menu which looks great. Will need to give it a try.

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KEVJK1 . 2015-09-30

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My self and my three friends had dinner and drinks here on sat just past, the cocktail selection was off the hook so was the bottle selection also, after sharing a "Tapatizer" which is yolo's version of tapas for there appetisers we each had a main course and all the meals were delicious and presented nicely, staff were attentive, atmosphere was great thanks for a lovely evening

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jay_conner2457 . 2015-08-31

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I visited yolo at the weekend, and all i can say is WOW! I felt very welcome from the moment i walked through the door till the minute i left! The staff where very friendly and helpful, they offered great customer service throughout my visit at yolo. Me and my friend then ordered a late lunch to line our stomachs after some fantastic cocktails, the food was amazing and we didn't wait long at all for it to be served. All in all its the best place i have visited in Bathgate and only wish i had visited it sooner! 10/10 for service and the staff should be credited for there manners! Thanks alot!!

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k c . 2015-08-31

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Have been to yolo a few times in the last few weeks and it has been really good went for lunch today and omg firstly we wanted a bottle of prosecco they had none I ordered the cajin pasta which I have had 3 times before and it has been fantastic today it was pasta chicken and lots of oil sent it back and were told it wouldn't be on the bill but Guess what it was my partner had the burger and he was happy with that after a 10 minute wait for ketchup and the sad thing was it was so quiet only 6 people in so expected more. If u want to fill seats be consistent.

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Andrew l . 2015-08-29

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Ate here with a friend Wed 26/08, having not been in for food in a while. We had the tapas style dishes & all were delicious, much improved from before. Only negatives would be that I had to ask for our table to be wiped as it was sticky & the menus need to be reviewed as they are stick / dirty / ripped. Also, where is the "magic" mirror from the ladies that make you look slimmer than you are in reality?? :)

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RayAWilson . 2015-08-29

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Came for a girls night out and had a fantastic time , gorgeous food and cocktails and brilliant staff . Would highly recommend .

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Mandy L . 2015-08-03

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the yummiest food and the best service. So much choice having tried many of their dishes and always super food

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Anne l . 2015-08-03

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Been a god few times & can't say a bad word about the place. The food is lovely, drinks are fantastic ESP the cocktails & the service is always good. Booked the karaoke room too for a birthday & will be doing it again!!!

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staceype_85 . 2015-08-02

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Really enjoy eating at yolo the food is really fresh and tasty and the cocktails are the best in the area.

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elizabeth f . 2015-08-01

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Been a while since I last popped in I will be back more often the service has improved greatly as has the quality of the food and it must be the only place in Bathgate which does not admit kids. Quality place to eat and drink cocktails would highly recommend a visit

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william s . 2015-08-01

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Have been to yolo the last two Saturdays for late lunches the food has been really good the service and atmosphere really good glad to see yolo getting back to what it was.

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Andrew l . 2015-07-19

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love the fact that you can order the starters as sharing dishes and have to say the food was very fresh, very tasty and recommend to anyone on our experience and cocktails are delicious!

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Eunice1Eunice . 2015-07-18

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