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175 Opinions in 1 websites
We had a very nice lunch with a friendly service from start to finish and good food. As another reviewer had commented, too many dogs, one in particular was very vociferous throughout our lunch. The owners were oblivious. We are dog lovers and have owned them in the past but we feel that everywhere you go to eat these days dogs are almost always allowed. The Courtyard Cafe has an outside seating area which ok isn’t great when it rains but please Castle Howard consider providing a dog free zone. Thank you.

168 Opinions in 1 websites
Called here for drinks and cakes and they were all ok and price ok.a limited menu but some not available.seems to be kept open on a shoestring,maybe fallen on hard times like we all have,anyway basic inside i wonder if the owners have ran out of money as place looked run down and needs investment.prime location but poor cafe,tables ,seats,decor and serving counter all need rethink,also toilets upstairs and you pass what looks like another part of the business closed down and very scruffy.a young lad and women served us but not the most professional but pleasant.honest review will try others when back in area.

159 Opinions in 1 websites
Poor service, poor food, burger was dripping with grease and was told it was cooked on a grill so shouldn’t be even though could be seen. Was charge for 5 meals instead of 4, when questioned was told the 5th burger was refunded when the mistake was noticed but wasn’t even made aware. When offered full refund for both food and drinks, was only refunded for the food. Told refund would be instant but as made by card this takes time to be refunded, another example of poor service as not even aware of refund timescales as advised by banks.

156 Opinions in 1 websites
Me encanta este lugar, es diferente Creo que un poco anticuado, pero fantástica comida y café Visitamos dos veces durante la Navidad y para ser honesto no podía faltar la comida , lugar y el personal nos atendió muy bien en En ambas ocasiones volveremos

139 Opinions in 1 websites
Very disappointing coffee. Did not taste nice at all. Instant coffee would have been nicer. Had this with a cheese scone which was really poor too. Tasteless and stodgy. Not sure if they are made in house It’s a shame that a simple good coffee and cheese scone is not a high standard

133 Opinions in 3 websites
Where to even start it’s actually comical. Oh and before I start it’s worth just letting people know that when you face the owners with the truth via message or social media their approach is to become defensive, fabricate and imply false accusations to customers as an escape mechanism to deter you from the absolute shambles of a service 😂 I invite anyone who’s thinking of booking to take a look into their social media and reviews below to ensure you see my point in the above statement and give yourself a lucky escape to. The scenario…. Friday 4th August, myself, my partner, two children and our dog were due to arrive in a pre pitched pre paid tent purchased from Groupon. Within that week I had called twice to ask for some information which wasn’t very forthcoming but thought id give them the benefit of the doubt as the pictures online looked good and there was the odd good comment here and there. Friday arrived and we set off at 1:30pm for our 3 hour drive, I called The Punch Bowl out of courtesy to let them know our eta. (Again still no confirmation or correspondence from them). I got through to a person that I though was a middle aged lady but then later on came to realise it was a young man, the young man was very vague and very laid back quoting “your tent is wet through and I’ve been trying to dry it out all morning” “There is nowhere for you to stay” my response “Is this a bloody wind up” and the reply from the man “Nope” in which he persisted to put the phone down. I tried to call back and there was no answer, this was as we were travelling to the place 🙄. (On social media the owner has tried to claim they had let me know and tried to claim I was told the manger was away, this was untrue) I called again and again and it became clear that I was being ignored. We turned around and went back home, the car was fully packed we had purchased shopping, equipment, clothing and booked time off work, the children were gutted as you can imagine on a Friday afternoon it was difficult for us to try and sort something else out. My family members also had bookings 1 relative hired a caravan and the others a pitch for 2 tents they were due to arrive on the Saturday but as we had been treated in this was they were very sceptical about their arrival and tried to call also in which for hours there was no answer. Finally on the Friday night my sister in law had a phone call from this young man who’s said that the tent I was due to go to wasn’t wet through it had accidentally been double booked 😂😭 (And of course on social media they have tried to deny this) So I took to their social media site to reach out to others, it become quite clear what sort of place this was as I have been contacted by a few other people that have had similar issues and I’ve also been contacted by some of their neighbours who have stated that they are currently being investigated for fraud and have had their licence taken off them. I was also accused of all sorts over social media, I was accused of being discriminatory towards their son who is diagnosed with autism, I was accused of bullying, lying and much more…. I have left my comments on their social media site so that others can read it for themselves and see that I have in no way committed any of the above I have clearly put the facts there to insure that this doesn’t happen to anyone else. (Again the comments they have fired back at me about their personal circumstances appear to be an escape for them to try and get out of facing the facts) Also be prepared to get questioned and pin pointed by randomers that live on their site trying to back their corner, it’s actually quite funny. The point I’m making is my time is precious I do not care about the money I care about the inconvenience of having to take time off work, pre plan, the effort of getting everything together, the journey but most of all letting the children down and seeing their faces that’s what this place should be thinking about! I received a text message from Mr.Trayner to ask me to give him a call, I called and was asked what the problem was this was a day later and I was trying to sort a day out for the children so by then after all of the social media abuse I just couldn’t be bothered he apologised (like he had read it from a script) and again said my son has autism but he is a university graduate (as another means of trying to make me feel guilty and escape from the mess they had caused) he said get a refund from groupon and he agreed to take the false accusations from social media (which are still there) Top and bottom of it is save yourself the hassle and have a lucky escape.

128 Opinions in 1 websites
Went to the garden centre with friends for coffee and cake. Restaurant is nice and bright, very clean and tidy. Asked for a latte but was told they did not have any powder left, to make one. Had an ordinary coffee and some cheesecake, which was very nice. Went in the afternoon, and it was not too busy, my friend had a gluten free dessert, which she said was very nice.