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3.5

Based on 168 opinions finded in 1 websites

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Nº 740 in 889 in Scarborough

Nº 231 of 259 British in Scarborough

CUSTOMERS TALK ABOUT DISHES WITH..potatocheesefishchickencookedmexicanonionpiesteakcoffeesalad
Score
OpinionsNoteTripAdvisor1683.5

comment_iconOpinions

Called here for drinks and cakes and they were all ok and price ok.a limited menu but some not available.seems to be kept open on a shoestring,maybe fallen on hard times like we all have,anyway basic inside i wonder if the owners have ran out of money as place looked run down and needs investment.prime location but poor cafe,tables ,seats,decor and serving counter all need rethink,also toilets upstairs and you pass what looks like another part of the business closed down and very scruffy.a young lad and women served us but not the most professional but pleasant.honest review will try others when back in area.

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realdeal_9 . 2020-02-02

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Visited today 10th October. Ordered latte and white coffee with meat ciabatta and a cheese and ham ciabatta. Service ok, both coffees were cold, drunk it anyway as we were thirsty. Expensive as come to £21. didn't ask if everything was ok. Food greasy

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Carla . 2019-10-10

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This place has a perfect location just over the bridge and near the dock . Unfortunately nothing has changed from the 80,s .No investment in the property at all just a few licks of paint . We just had a coffee which was "Stone Cold" . Staff were nice but we will not come back .

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mbeckett2013 . 2019-09-22

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Just arrived for a long weekend and called in for a drink. Miserable male served us who needed a good wash. Having dirty hair isn't a good look in a cafe. Drinks were cold. Staff just wanted to shut the place and go home. Glad they had stopped serving food. Couldn't be bothered complaining, no tip given. Avoid this place.

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CheshireMabel39 . 2019-09-18

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Called in today for tea/ coffee. Well looked after, great coffee, very clean toilets and watched as they cleared and carefully wiped down the tables. Impressed!

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jgta2017 . 2019-08-18

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Called here for a light snack and drink, everything was top notch, quality and quantity and at a very reasonable price. Can highly recommend this cafe, the young men running the cafe were very polite and attentive which added to the experience.

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dnowland_12 . 2019-06-26

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My wife, 3 yr old daughter & I had a lovely sandwich lunch here. The friendly staff very kindly let my daughter have a sandwich that wasn’t on the menu. Downstairs was busy, so we went upstairs & had it all to ourselves. It’s really spacious upstairs & there are huge windows offering great views of the harbour. Go upstairs, if you can! Overall, it was good value for money.

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mgrant161 . 2019-06-18

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Reasonably priced not cheap. Lovely staff, music playing, nice drinks. Didn’t eat but others did and enjoyed. Would recommend.

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NicolettaDenaro . 2019-05-27

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Called in for breakfast over the Easter weekend; what a treat! We ordered the small breakfast and a cheese omelette both of which arrived quite quickly and both of which were really lovely. Piping hot and obviously all freshly cooked. We will definitely go back whenever we're in Whitby, the cakes looked lovely and the service was great. We nearly didn't go in because the net curtains on the window make me think it was a bit of a greasy spoon place from the outside, but it was anything but, quality ingredients beautifully cooked and a lovely atmosphere, couldn't have asked for more. .

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WaFi2006 . 2019-04-24

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Brunch in the Bridge Cafe today, what a treat! We were made to feel so welcome from the start thanks to the lovely guys serving us who were very friendly and helpful. The food, albeit simple, was delicious, freshly cooked and piping hot and delivered to our table quickly. We had breakfast baps, a large English breakfast and a warmed scone and devoured the lot. My daughter and I also shared a delicious slice of homemade Victoria Sponge. We thought it was very reasonably priced too. Great service, super friendly staff and excellent food, what more could you want? We'll definitely return next time we are in Whitby!

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dibaz293 . 2019-04-06

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Called in here after we were going to go to the (Singing Kettle which although said on there website it was open was infact closed) so glad we did absolutely 1 of the best Breakfasts we've had. Would recommend this cafe for breakfast to anyone.

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YanKeds . 2019-03-17

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We stopped here for coffee and cake and ice cream for our grandson. The cake was delicious and the ice cream attractively presented. The staff were very friendly.

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Couple10 . 2019-02-26

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Never thought I would give a one star review but just waited 25 minutes for a cold hot chocolate... dreadful :-( Oh and it wasn’t even busy!!!

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SusanGas72 . 2018-11-16

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After a lovely explore of Whitby, we were in need of a cup of tea and a sit down. We just picked here as it was convenient to where we were at the time. This seems a popular place already as it's clean,tidy and the prices are reasonable but it could look even better with a makeover. For starters, lose the nets and take down the faded print outs stuck on the glass. It's in a fabulous position with great views and plenty of passing trade.

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MrsBrownEyes . 2018-11-10

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Called here today the staff were very polite and friendly took our order and it was at the table in next to no time you also get a pot of boiling water to re fill the teapot very reasonable prices thanks

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dilloncat . 2018-10-09

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We ordered 2 large breakfasts. Everything was cooked fresh and served pipping hot. Using very good products. Well done to all at the café.

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Bruce J . 2018-09-02

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Wow never had to wait so long for egg on toast and a ham sandwich and when my wife poached egg eventually came it was extremely overcooked. Overpriced for what you get and staff looked like they’d really rather be at home.

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stephenp281175 . 2018-08-22

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Stopped for a cold drink and had a lovely cold milkshake with ice-cream in, very tasty, but was a bit of a wait as it seems very popular

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kt2tk . 2018-08-22

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We had arrived in Whitby on the NYMR. It was a very busy day with a steam punk event in place. We found the Bridge by walking around trying to avoid "mainstream". The place was really busy but managed to find a table and had some great afternoon tea and cakes. I drank the coffee which was genuinely the best I've tasted in a very long time. The staff/owners were modest and open when I commented. Great place which I recommend!!

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TGG84 . 2018-08-15

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Had a snack lunch - best ham sandwich ever with care taken over presentation. Very reasonable prices. Really recommend.

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esh529 . 2018-07-24

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Just had a lovely full English. Friendly and welcoming Nice tea and coffee. Would definitely visit again

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Craig C . 2018-06-11

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This cafe is right near the swing bridge at Whitby. Indeed we even saw it open to let a vessel through.I had a scone ,jam and cream plus a mug of tea.My friend didnt eat but had the drink.

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ianinteesside . 2018-05-15

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Stopped in on a day visit to Whitby for something quick to eat, food to good standard all very clean, staff helpful would stop in again

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Jay L . 2018-05-09

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The Bridge Bar & Brasserie is a lovely little cafe with lovely views of the harbour. We just popped in for drinks. I thought it was an adorable place. My friend a had black coffee other friend had a cappuccino and scones. He said the scones were really good. Unfortunately they do not offer any milk alternatives and I can’t have dairy so I had water. I would have liked to have a cappuccino also, but enjoyed the views none the less.

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RamonaL34 . 2018-05-06

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We went in this cafe to escape the cold for a cup of tea. Very welcoming and friendly, we had a tea and a slice of very tasty cake. So made for a very pleasant tea stop on a day out.

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Richard H . 2018-03-07

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Staff appeared friendly and we were welcomed in. Orders taken. No other tables waiting downstairs and on venturing upstairs we saw 6-8 other diners. Sat on table nearest to the bar. Off duty staff chatting to working staff. 2 more diners went upstairs, 4 left ! All very nice until I asked after 40 minutes why we were still waiting and was our food nearly ready. Female staff member said she had just sent male staff member upstairs to check! He came back, said something to her and she reported to us that our food was in the fryer. I asked why our food was only just being cooked - 3 x fish and chips in a Whitby restaurant - not a difficult order I'm sure you'll agree and she stated that they had been busy serving the full restaurant upstairs?! We'd been upstairs, clearly a baseless lie covering up a forgotten order! We waited a further 10 minutes and decided enough was enough! We got up, paid for our drinks and left. I said to the male staff member that why he didn't just admit they'd forgotten us I'd never understand! We will not go back! Apparently a deliberate spelling mistake (twice) on the blackboard only confirmed their incompetence! This was my daughters 8th birthday meal by the way, so doubly disappointed!

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Jo F . 2017-11-03

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We were in whitby to see the Illuminated Abbey, food there was a rip off so we walked down into town to fnd something proper. After a good look along the harbour this place stood out, looking cosy and had a good priced menu. Staff friendly and welcoming, food lovely, had fish and chips and scampi and chips. Wife said it was the best fish she had eaten in a long time. Upstairs seemed clsed as it was a quiet Wednesday night but we will hopefully be back to eat at one of the bay windows overlooking the harbour. Can't fault this place, good value tasty and fresh food.

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Tim_in_Norton . 2017-10-27

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Stumbled upon this wonderful place having been turned away from some other places as I was on my own.

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Christine B . 2017-10-27

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A very disappointing meal after waiting 40 minutes. The meals were undercooked, greasy chips, meals not as requested and unhelpful staff. A waste of money as un edible and had to eat else where.

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Sharon S . 2017-10-02

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4 of us ate here tonight. We had to wait 40 mins for the food which wasn't worth the wait. Some of the scampi was black where it's intestine tract hadn't been removed. We ordered salad without pepper, when it arrives it was full if...

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sharonw12 . 2017-09-30

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Surprised at how good the food was probably the best we have had in whitby, lovely staff we will be back Thanks.

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louby92 . 2017-09-19

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Piccolo locale vicino al ponte che attraversa Whitby. Personale molto disponibile e gentile, piatti abbondanti e molto buoni, prezzi forse...

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Byakko . 2017-09-08

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The staff were very welcoming in the Bar/Restaurant near the swing bridge in Whitby, we only wanted drinks but they...

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HelmarkCardiff . 2017-09-04

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Called in for a light lunch. We both had soup of the day which was tomato and basil, served with...

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pandora532016 . 2017-08-24

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ON a stupidly busy Saturday night in the town turned up with a hungry 14 year old. staff could not have been more helpful or welcoming and we got a table on the retuarant floor on the upstairs floor. the downstairs is a bar. the decor isn't great and the food is hearty. the beer was good and the massive mocktail was areal winner.

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CP1966942 . 2017-08-22

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Five of us came here for lunch on a Friday. We sat upstairs and it was nicely decorated. The staff were nice, as was the food. The only down side was that it was slightly more expensive than perhaps it should have been.

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Stephen2906 . 2017-08-19

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Called here for coffee on a pretty miserable day, weather-wise, because everywhere else was either full or didn't look very nice. Couldn't pin down the style, initially, but I suppose you could call it mixed quirky. Coffee and service were both good and we felt very welcome. The loo is upstairs, but the staircase is wide and the banisters substantial enough to provide support if necessary. The loo itself was OK. Views from upstairs windows are, as others have said, wonderful. It's a place I plan to return to for lunch.

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SueP186346 . 2017-08-15

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Just had our wedding reception here. What a fantastic place. The staff were wonderful and couldn't do enough for us. The food was amazing. The view from upstairs is fabulous. I'm running out of adjectives describe it!!! Will definitely go back for a meal next time we are in Whitby. Thanks Adam and all your staff.

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smeggyr . 2017-08-14

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what a charming place downstairs in the bar has a sophisticated atmosphere while upstairs enjoys magnificent views over the harbour. we enjoyed a special offer on three starters for lunch that included a delicious tomato soup and fresh fried whitebait. the mango mocktail was refreshing and delicious. what a lovely way to watch the crowds go by!

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Jacqueline L . 2017-08-08

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Busy Friday night in Whitby. We found this place which was unusually quiet compared to everywhere else. We were shown to a table in the upstairs restaurant and seated at a table overlooking the harbour. We enjoyed a very pleasant evening and the food was really tasty. Would definitely go again if in the area. Staff very friendly

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V609HWsue . 2017-08-04

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Excellent value steak meal, with particularly delicious home cooked chips. Friendly staff and seating arrangements that made it stand out on a busy Friday as somewhere that still had elbow room! Would definitely recommend and revisit.

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Curious B . 2017-08-01

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Went here for lunch as told it was a nice place, it is a large site with two floors we went upstairs and we were only people there it was empty. The menu was large with lots of choice I had to visit the toilet before selecting food it was dirty and smelly that put me off. The wall paper had dark patches on it, there where some beautiful windows over looking the harbour they were dirty and covered in seagull mess. For such a nice building was shocked lack of customers, at 12.30pm and need of TLC looking at some of the responses of the manager I am sure there will be some back lash for this review, but sorry needs improvement sorry!

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Andy R . 2017-07-28

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We were in Whitby on a July Saturday night and as usual the town was very busy. We tried the two popular pubs on the other side of the River- The Board and the Duke of York but as is usually the case when we try there, all tables were taken and would-be diners were hovering, trying to spot a soon-to-be vacant table. Not a relaxing atmosphere at all. We tried a couple of other options but all quoted a wait of between 30-45 minutes. We then crossed the bridge and spotted the Bridge Bar and Brasserie. The menu looked ok-standard pub fare-what put us off was that it appeared quite empty. There was a bar area downstairs though this wasn't solely for drinkers and would have been ok to eat in, with around 3 tables populated and a couple of people sat at the bar. Given how busy everywhere else was we were suspicious at why this place wasn't full. We 'ummed and ahhed' a while then decided to give it a go. The pleasant waitress offered us a table in the resaurant so we went up to the first floor and this was totally empty. However there were a number of tables set in the bay windows with nice views across the harbour . We ordered a steak pie and a fish pie. Both were tasty and filling and we both enjoyed our meals.Not too loud music compensated fgor the lack of other diners. With a bottle of wine the bill came to around £40.They mystery was (and still is) why this place was so empty when other bars and restaurants were packed with diners queuing for tables. Its in a prominent enough spot so it can't go unnoticed, food was good as was service.Forget queuing on a busy night at the seaside, give this place a try!

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LS13 . 2017-07-26

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We came here for lunch because of the harbour view. I had Moroccan chicken tagine, no chips or couscous, but bowl of salad instead. My husband had meat pie, chips and peas. The tagine was tasty, salad a little minimalistic, meat pie and chips tasty, the chips definitely home made, irregular shapes and skin on, great. Our service was good and food piping hot. The place was nearly empty, which is strange given how busy the area was. The Bridge is looking rather tired I'm afraid.

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helensmith55 . 2017-07-25

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My wife and I were looking for somewhere to eat on a busy Saturday night in Whitby. What a stroke of luck that was. We ate down in the bar downstairs so I can't comment on that but our evening was perfect My wife had steak pie. Both meals were beautiful. The staff were polite and attentive and not overpowering and price was more than reasonable. If you are ever in Whitby I recommend you head straight for it. Who knows you might see us there on our next trip

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westie99x . 2017-07-22

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I have a thing about frozen chips, ITo me they are like eating beer mat, so my first question when the waitress came to take our order was " are they real chips or frozen'? She assured me they were real and they were Fantastic. The food was great and the service was even better, go you won't regret it. The waitress told us later on that she knows that the chips were real because she cuts them, and she does it very well.

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Jmurphypsa . 2017-07-18

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bad food unhelpful staff and manager three of our party were sick and upset stomachs never eat there again got a 90pence discount of a 73 pound bill disgusting.

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Sue B . 2017-07-17

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Some of the best views in Whitby and great views. There's a bar downstairs although you can eat there too, but the main restaurant is on the first floor with spectacular views over the river/harbour and bridge to Church Street. Interesting menu with fish dishes, burgers and chicken, tagine. We had the steak pie which came with chips and peas. Perfect, with super chips cooked in possibly beef fat, super, and lovely gravy. I had chicken in pesto with salad but didn't fancy chips too - but was offered sweet potato chips instead and took them up on it. Very glad I did. Fantastic sundae for dessert with cherry ice cream! Good cocktail and mocktail menu, don't drink beer so can't comment on beers, good wine list. Nice place to linger with drinks esp on a fine evening. Good for couples or families. Nice waiters with good attitude.Downstairs is probably wheelchair accessible but no lift, and loos are upstairs.

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NubblerLondon . 2017-07-13

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My friend and I visited on 6/7/17 as we fancied a dessert and a drink before bed. We were disappointed that almost everywhere seemed to shut at 7.30pm so had a bit of a wander round. We stumbled on The Bridge and... well.... what a find! The staff were friendly, welcoming and so so helpful. We sat in the window with lovely views over the harbour. My friend had the cheesecake and I had the brownie, we both felt our desserts were dreamy and would not hesitate in going back another time to try "real" food from the menu. We shared a bottle of Prosecco which was reasonably priced and nice. The music they had playing (a mix of old and new indie) created a lovely, chilled atmosphere. The cocktail menu sounded amazing, I would definitely have tried one (or three!) had I not been sharing a bottle of Prosecco.Being open till late, a brilliant atmosphere, delicious food and a stunning view makes this place a perfect find! Just a shame we weren't staying longer to try more of the menu!

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Olivia S . 2017-07-07

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We visited here today and were very impressed, the food was delicious and the service was very good. Such a lovely view too!!

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Jan B . 2017-07-02

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In Whitby for a long weekend, my wife and I were desperate for something other than yet another 'fish and chip restaurant, with a steak pie option' walked past and despite the ground floor being empty (surely not a good sign when they're queuing elsewhere?) we went in. Upstairs we were one of two tables occupied. The waitress was very friendly and pleasant. We were offered a table by the large windows to enjoy the view of the abbey and harbour. We had Brie wedges as a starter to share, which were good. Main course we both chose Gammon steak. The gammon was large and (to me and my wife) perfectly cooked. The chips were described as 'hand cut' and despite other reviews we loved them! Skin on, tasty and some of the nicest chips I've had for many years. If you want bland production line chips go to the chip shop with a restaurant. After the mains I decided against a dessert, opting for coffee, my wife had apple pie, which she declared 'delicious' with light pastry.Our waitress was attentive, checked all was well and unlike many restaurants when she came over, said "excuse me" before enquiring, unlike most "everything alright for yous?" Even if you are in the middle of a conversation.All in all a present place to eat, with good service and straightforward food well presented and cooked. I'd eat again, as the couple on the next table obviously had.

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Gordon M . 2017-06-24

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Came to Whitby on the steam train, and thought we’d try the world famous Whitby fish and chips. Well, don’t come here! We were served fish that was beautifully cooked, and chips that had lain for quite some time, then been reheated. I asked for fresh chips, and these at least were fresh, and edible, but unfortunately still cooked in oil that had been around for some time.Surely it’s not to much to ask to have freshly cooked chips, using fresh oil! How could they present people with chips that look as unappetising as this (and taste even worse!) We would have given this 1/5,but the fish was good, so 2/5

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sirloinlr . 2017-06-17

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On a visit to the area we were enticed in by the steak pie advertised on the Menu. We were seated upstairs and our orders taken. We were disappointed to find that after placing our order the steak pie was out of stock. The nachos were advertised with a home made salsa which consisted of a few cherry tomatoes and red onion thrown on top of some melted cheese crisps ! The kids meals were advertised as having hand cut chips so they were disappointed to receive dry oven chips. Also overhearing the people on the next table requesting a baked potato instead of chips they were told this wasn't possible, probably because they had used all the potatoes on the so called hand cut chips.Come on at least try be flexible for goodness sake ! I dont often write negative reviews however when your in these tourist places I feel that eateries let you down due to the nature of new people coming week after week, therefore finding it ok to serve mediocre food, well its not , more effort required.

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Louise G . 2017-05-30

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Food was ok, service was better. Nice views of the harbour if your sat upstairs, spacious dining area. Would recommend but wouldn't rate the fish n chips much.

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Saltyjack01 . 2017-05-29

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Nice friendly staff and food and drinks were nice. Very clean and good toilet facilities. Good location just off the bridge and on the side of the amusements and beach.

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Sophie B . 2017-05-03

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first time here, had lunch and returned for tea, made very welcome,staff couldn't do enough, and also told us about the different things that go on at different weeks in Whitby very nice and very reasonable

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Juliejustjulie D . 2017-04-18

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Worst food I have ever eaten in Whitby fish pie so liquid I could not eat it without a spoon ( none provided ) starter nothing like description on menu ... Avoid 1/10

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. 2017-04-17

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We stopped by for lunch here and had fish and chips of excellent quality.Good friendly service and a great view from the first floor over the harbour.Happy to recommend this - in fact we went back twice.

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Dr_Paul_UK . 2017-04-17

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Having trawled around a very busy and packed Whitby trying to find a lunch stop, we happened upon The Bridge Bar & Braserie. It has a small ground floor bar but really spacious upstairs restaurant. We had arrived fairly late for lunch but this was no problem. Tasty home made soup and tuna melt - just what we wanted. Also a great bonus being the lovely view over the harbour.

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PSJ25 . 2017-04-16

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This is the worst experience, I have ever had in a restaurant in the UK. We had the Morocan Chicken Tagine, the beef burger and the veg chilli. Generally the food was just bland, soggy and just below average. However, the burger was literally raw in the middle but well done on the outside. The waiter tried to tell me it was rare but it was just raw. Luckily, the manager overheard the conversation and we didn't have to pay for it. Still, I srsly felt sick for a couple of hours afterwards.

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zen123155 . 2017-04-14

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Located just after the swing bridge, this place with a tiny single frontage would be easy to miss. However it is definitely worth a visit with lovely food, friendly attentive waiter and great view of river from the upstairs restaurant. It was chilly though, so take another layer if going out of season as it was a few days before easter and there didn't appear to be any heating on. An overall hit with us.

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JoH1967 . 2017-04-07

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We visited on 1st April 2017, a warm welcome greeted us. My wife and I had the fish & chips special. Well worth the wait- great views. They had a small kids menu which suited our children- both kids ate all the food which was hot and tasty. For a family of four it cost £33 (that included all drinks). Nice place which I felt was competitively priced and good value for money- would definitely return here.

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superblades_10 . 2017-04-02

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Terrible service, we ordered poached cod and chips, one arrived battered so they left the other and made us wait 15 mins before the other dish arrived hence my partner eat and finished before mine came, no appology - arrogant staff - If the place was busy I cant see how they could cope even though there were maybe 5 behind the bar.Didn't ask if the food was okay, when the second dish came out it looked like reheated chips off the plate took away.

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bluedog331 . 2017-04-02

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It was a Saturday evening after a lovely sunny day in Whitby. The town was crowded. We hadn't booked any where and were finding it difficult to get a table.The Bridge were able to take us. Lovely location and views of harbour while you eat.Menu wasn't too inspiring but we all found something to have.We waited an awful long time from ordering to food being brought to our table. About 50 minutes.When it arrived it was "OK". Nothing to rave about. Fish pie was a bit watery, scampy was just ok and the gammon stake was chewy.More entertainment from the customers dogs than the food.

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Simon W . 2017-03-31

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Me and my partner went for a meal food was ok , but service was very poor !!!! The place was freezing I had to keep my winter coat on the whole time . A couple of other people left during our meal as the wait was so long and when we finally got the bill there was no one to pay . We asked to speak to the manager to express our disappointed with the service to be told there was no manager there .

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beanz166 . 2017-03-26

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We ate around mid afternoon, very quiet inside but the service was excellent. Offered a window seat upstairs with a great view of Whitby. We went for the £8 special, fish, chips, mushy peas, bread, one coffee and one tea, the coffee was strong annd the metal teapot kept the tea lovely and warm. The batter on the fish was not hard, perfectly done. The chips were Home made. The staff frequently asked how things were, but not too much in your face, I would highly recommend for a great traditional serving of fish n chips.

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Timbeau67 . 2017-03-25

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Me and my partner went there for a meal it was terrible and not nice every thing was burnt and my partner drink was not nice I would not go back into that place again

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sandra m . 2017-03-19

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Deal of the day was ordered table was set, Ellise was young lady looking after us.She was excellent, conversation, attentiveness, nothing was too much trouble,food was good and overall very worthwhile stop.Plus upstairs you get a view of the swing bridge, the boats, everything that is happening and will go again.

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BRIAN B . 2017-03-14

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Food was lovely, competitive in price and tasted great, would highly recommend this place. Nothing was to much trouble for the staff.

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Philip W . 2017-03-05

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Very quiet on arrival. Little disappointed with the staffs uniforms or lack of them, they all wore fleeces but we soon found out why it was freezing. We had a lovely cocktail then for our meal we had the fish combo which was ok. Would have given 5 stars for the food if it had been warmer.

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wilbar54 . 2016-11-19

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As it is the end of summer we were on our own in the restaurant. Having said that we had a pot of tea which was hot. we waited for our food to cook and when it came the fish,chips and peas were hot and well cooked. The service was fine. We have been here each time we visit Whitby and although it was quiet we had nothing to complain about.

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Alison A . 2016-11-16

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Visited 5th November 2016. There were four of us. Welcomed and shown upstairs and asked if we wanted drinks which came quickly. It went down hill from there. The room was draughty to start with. We ordered our food, the staters came reasonably quickly and were just passable. Our mains arrived but it was quickly obvious there were problems. The plates were freezing cold. The chicken wasn't cooked properly on two meals. There was no taste to the steak and the scampi was luke warm. The waitress was informed but just said"Oh I'm sorry" and walked away. When asked for extra cutlery was ignored and had to get our own from another table! Lovely establishment but run by kids. When manager informed there was no remorse or recompense she was just sat at bar downstairs! Toilets were a total mess but yet the place wasn't busy but no one had checked for cleanliness. When manager informed she said it had been busy and the staff were tired! Not the best way to run a business. Will never go again!Four friends Bolton Lancashire

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Angela J . 2016-11-06

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We had lunch here during a half term trip to Whitby. As a family of four adults, two toddlers and a pram we were welcomed warmly by the waitress and furniture rearranged to accommodate us. Service was swift and our coffees were with us in minutes and after an acceptable wait our lunch arrived. Our BLT's had to be one of the best for miles, lovely thick rashers of delicious bacon in a crispy warm baguette with side salad. Our children's meal was home made chicken nuggets made with chicken breast, not reformed chicken, and delightful hand cut chips. We were seated downstairs but the upstairs seating would have a lovely view of the harbour. All in all we had a very good experience here and would certainly return should we be in Whitby again.

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di1310 . 2016-10-31

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The worst service I have ever encountered, anywhere in the world. Came in for lunch, ordered and waited for an hour.... nothing came. Asked where lunch was.... nothing came. Left and went somewhere else.Please, please avoid this place. It's the pits.

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rfn76 . 2016-10-24

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We visited with two friends who were on holiday from London. This was our second visit to the restaurant as the first visit was very nice. This time downstairs was full so we were told to go upstairs ( not disabled friendly.) the waitress seemed surprised to see us and gave us a handwritten two scraps of paper when we asked for the menu. There was a " meal deal " of soup and sandwiches which we ordered. We were told anything beef was off. The soup was hot ( there was a choice of tomatoes as the mushroom was off, ) it tasted like a can of tomatoes whipped in vinegar and I didn't eat it at all. The sandwiches were awful. I ordered tuna melt. It came as two slices of thin white processed bread which had been I think toasted but still pasty white, with tuna and lumps of white cheese stuff as the filling, no melt! No salad, no baguettes. We left them. My friend had the pulled pork which was mush. I have never felt so embarrassed as we all left without eating much or saying anything. As we went out everyone downstairs had proper menus and nice looking baguettes salads and chips . We will not return , such a shame as it had lovely views of the harbour we wanted our friends to see .

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Eileen H . 2016-10-23

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Booked a table at this restaurant for a special occasion. Surroundings are lovely and it has a lovely view of the harbour. We were greeted immediately and taken to our table upstairs. We ordered drinks which arrived promptly. After that things went downhill. We ordered our food which didn't arrive until almost 45 minutes later. The main course was enjoyable albeit not very hot.After we had finished the main meal we discussed desserts and coffees but no one came to see if we wanted anything nor were we offered any further drinks. The two waitresses were sat at the bar chatting and the waiter seemed to have disappeared.Although we could have got up and went over to the bar to ask for a dessert/coffee menu we chose not to and requested the bill and left instead. They obviously didn't need our custom.It's a shame because I liked the dining area and the food we had was okay. I'm not sure if I'd return again as this was our second visit to the restaurant and last year they spent 20 mins trying to find a corkscrew to open the wine!

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Sharon H . 2016-10-23

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We went there for a meal which was terrible. Ordered mussels in white wine cream sauce. It was cold and the sauce just tasted of vinegar... YUK. 2 of my friends ordered chicken tagine which had obviously not been cooked in a tagine and had a few olives thrown in it. Absolutely dreadful. The only good thing was the nice staff and it's such a shame it's so poor because location and views of harbour are good. The owners seriously need to look at their business cos in my view it won't be there very long.

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Lindyl00B . 2016-10-11

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After walking around Whitby on a rainy cold evening trying to find a place that was not fully booked we dropped on The Bridge we were seated straight away the staff were friendly it was a little cool but hey Ho you can't please everyone but we soon warmed up.The service was a little slow but we were in no hurry they made us feel very welcome.We had the Italian chicken marinated in pesto then grilled and it came on pasta with a lovely tomato sauce and garlic ciabatta, well cooked and hot. Also we had a side helping of sweet potato chips they were yummy!Very tasty and lots of it we could not manage a pudding.Most enjoyable evening we left well full and warm

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Michael W . 2016-10-04

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We ate here on a Friday night and the food and service were both excellent. I had Moroccan Chicken Tagine with couscous which was delicious and my husband had Mexican Chicken (beware the dish of very hot sauce which comes with it!). Wouldn't hesitate to recommend-can't eat fish & chips every day!

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LakeDistrictCumbrian . 2016-10-03

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Staff friendly, sunday lunch was delivered cold, sent back returned it came just as cold. Highly disappointing.

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rudimes . 2016-10-02

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Terrible service soooo slow !!When food arrives it's shockingly nice. Seems to be a little disorganised and run by staff who are not really on the ball about things!! Disinterested !!Needs to be smoothed around its edges asap Shame as the foods really niceHome made burgers and home made chips I thought the chef had gone to Mexico to get our nacho starters !! Needs improving but by someone who puts their heart n soul into this it really could be little Gem of a restaurant if only socks could be pulled up!!! Disinterested owners doing it for a hobby it seems!

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KAREN B . 2016-09-24

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We visited the Bridge, we found it very quiet, we had a really good table overlooking the harbour. Service was slow, even with just six of us in the place. They were out of all draught beers, only had bottles.!Food ok, but spoiled by slow service and what seems a lack of basic customer awareness.

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Mark L . 2016-09-14

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My husband and i went for a meal on saturday night there was a 20 min wait was told ordered drinks mine came with a fly in it two hours later meal arrived it was the most awfull meal we have ever had food bland dry chicken thai fishcake tasted like curry complained to waitress she just said sorry and walked away no refund nothing will never go again it has big problems

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Ally T . 2016-09-13

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Stopped off for lunch, promptly served by friendly waitress.Menu for me was limiting but we all found something to have, there was a long wait but we thought if it was cooked fresh you expect it.Good quality food and would go back

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Sheppy1979 . 2016-09-05

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When we arrived for a meal the restaurant was not particularly busy. There was a bar downstairs, no welcome, as we realised we had to go upstairs to the restaurant. A slow trickle of people came during the evening. We had fairly standard fish and chips which we got and cooked well. Staff were polite and did their job. Fairly average experience, EOI.d give 3 1/2 if halves were available to give!

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damselflyspotter . 2016-09-02

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This is the first bad review I have given on Trip Advisor but having read quite a few family reviews of how wonderful this place was, I was shocked that the service we received was dreadful! With a 10 and 11 yr old in tow at 8pm we went here as it was quiet but overlooked the swing bridge and had seats at the window. Getting our order taken at first was quite quick where we ordered a large nachos to share and a large chicken strips to share. When they were finally collected 45 mins after arriving, we were asked if we wanted anything else - "our mains would be nice" was our response! Didn't give us much hope that our meals were on their way. An hour and 15 minutes after arriving we had to ask where our mains were, it wasn't busy, just 3 other couples sat eating but only 1 from when we arrived. Needless to say, nobody returned to explain or apologise. Our drinks sat empty, we had to ask for drinks, empties left on our table, had to ask for cutlery. And even when we had finished we had to hunt somebody down to get the bill. As for the food, one of us had fish and chips which was fine and one hd pesto chicken which was fine but the Mexican chicken and the Italian chicken had the same brown thick sauce on the top, couldn't tell what either was supposed to be and the chicken was very well cooked! You can guess that we will not return here, nor would I recommend. £90 spent on a dreadful meal and service. Not impressed!!

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KirstyR24 . 2016-08-31

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A lovely place to eat overlooking Whitby Harbour. The staff were friendly and attentive, with reasonable food prices. My boyfriend had scampi and chips; I had a tortilla pizza. Both meals were very nice and we would happily return. There was also a good selection of cocktails, although the Dracula's Punch one I had was overpriced at £7! Overall, a relaxing and enjoyable dining experience :)

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Nicola_E_3 . 2016-08-30

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Visited on the 29th August husband had the burger which he didnt expect to be spicy and I ordered gammon and egg to which the egg came out with the white all crispy and curled and the gammon was black in places. I sent it back I have to say the staff were professional and didn't charge however it has put me off eating there. I try not to slag businesses off and I must say they do have a wide choice of cocktails and mocktails. I had a strawberry mocktail and this was nice I just wouldn't order food again. As a cook myself I would never have let that meal leave the kitchen.

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Naomi S . 2016-08-30

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Last Sunday afternoon we ordered fish and chips and scampi and chips. After a wait of some 40 mins the food finally arrived. The scampi was burnt but just about passable. The fish was ok. The chips however, were chewy and somewhat soggy. My wife and I just could not eat them. The spoonful of peas we received was just about warm. I mentioned the state of the chips to a waitress who just said that that's how they came! We will not be returning to this establishment.

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Judith R . 2016-08-30

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We (2 adults and a 9 year old) walked in with no reservation, the staff were friendly, the service was quick and when our Whitby fish and chips arrived they were extremely good. Nice view of the swing bridge from up stairs which was light and airy. The lavatory was clean and smelled fresh. Would go back again.

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Celia O . 2016-08-20

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We almost walked past the Bridge Bar as it was empty when we found it. Thankfully we gave it a try and what a great place. Portions are small but the food is very good. Half the price of some nearby neighbours. The chips are particularly good.

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AGouldsbrough . 2016-08-14

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We ate here two nights in a row because the food is so good! The meals are cooked from scratch so expect a bit of a wait, but the food is worth waiting for! very flavoursome and tasty! There is a good selection of food here for everyone, including good-sized children's' portions. The service and staff are excellent- especially Kris! The restaurant upstairs has amazing views over the harbour and if you are lucky, you will see the yachts returning in the evening and the bridge lifting to let them in. Forget the Magpie Café, which is highly overrated and eat here instead!

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Boorach H . 2016-08-13

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We visited Whitby and walked our feet off to try and see as much as possible (beach and town attractions, shops, the Abbey, the pier etc.). At the end we were rewarded with a scrumptious meal with lots of ciabatta dipped in olive oil and balsamic vinegar and cheesy nachos (with cherry toms, red onion and fresh coriander chopped and sprinkled all over). Yummy! Most of us had the cheeseburger for mains and were not disappointed (topped up with smoked bacon this was even better). Hand cut unpeeled chips and sweet potato chips made the perfect accompaniment. Some had the Italian chicken - though it was flavoursome, the chicken was overcooked and dry (it was breast fillet). All helped down (not that the burgers needed any help!) with lovely ales (though the variety of ales must be looked at as it was a little limited, to say that North Yorkshire produces some of the better ones!).

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CostasDraminos . 2016-08-11

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We popped in here after seeing someone having nachos. We also had nachos which were very very tasty. We sat at the window overlooking the harbour bridge. Brilliant views. A good clean place to eat and staff were friendly.

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GStrat1 . 2016-08-08

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Had an amazing meal at The Bridge Bar, lovely food! Walked past a few times thinking the place wasn't busy and therefore lacked quality, but when we went in for a the cocktail offer (2 for £12, the Pornstar Martini is delicious) we found a hidden gem of a restaurant upstairs. As we didn't book a table we were lucky to manage to get a table with a beautiful view over the river (although most tables offered a wonderful view). The beautiful upstairs restaurant was full and as we were seated we were informed that there may be a wait for our meals as it is all cooked to order. I ordered the burrito and it was absolutely delightful, the homemade coleslaw was unlike any coleslaw I have had! My friend ordered the Italian chicken and he said it was amazing, the chicken and the sauce was well seasoned and the dish was well presented. We can also strongly recommend the chicken strips, the fish and chips and the Nachos The service was fantastic, Beth, Jo and Tiff made sure that we got everything we needed and were very polite, they never stopped the whole time we were in and did it all with a smile on their faces (even though working in a restaurant can be stressful) . Will definitely be returning to try more of The Bridge Bars specialty cocktails and the amazing food with great service

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Rory Q . 2016-08-06

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The service was poor and the food took far too long to arrive. When it did arrive the potato wedges were almost raw.

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Bill_Shirley_H . 2016-08-03

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Having lunch at the Bridge Bar was most enjoyable. The fish we had was fresh and tasty.The service was prompt and friendly and we sat upstairs with views of the water.Worth a visit if in Whitby.

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mcall43 . 2016-08-03

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We sat on the balcony which had a nice view, we were served quickly and thoroughly enjoyed our food. I was shocked when i saw the reviews on here after we had eaten as we had no problems at all. I wouldnt say this place is amazing, but there was nothing to complain about.

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kttyheslop . 2016-08-02

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We sat upstairs which has a great view. My husband had scampi and chips, the scampi was fine but the chips really weren't great. I had Italian chicken which was very bland. We ordered a bottle of Shiraz but got Merlot, really wouldn't bother going there again.

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bevabroad . 2016-07-25

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Well what can I say, fantastic food (the best we've had in Whitby tbh) lovely cocktails and great service, defo looking forward to coming back.

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nmhadley88 . 2016-07-24

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