The best restaurants serving British food in Westgate Gloucester South West

Poor customer service. I've been always able to buy pork scratchings from there, but last week I was told that we don't sell them separately now.

What an amazing place. The staff were beyond helpful and so friendly. The food in the orangey was amazing and again the staff couldn’t do more. The cleanliness was top rate and even the toilets were like you were in a 5 star hotel. Would recommend to anyone.

Husband & sister in law thoroughly enjoyed their big brunch breakfast while I had a generous portion of toast & hot drink, nice place & staff but not happy to later discover that a service charge had automatically been added without being informed, spoilt what otherwise would have been a good breakfast.

We only had time for coffee, but the food looked very nice, a lovely location at Gloucester quays, Lovely sat outside watching the world go by. The staff were very nice.

Excellent stay. Chris the manager and all staff very welcoming and helpful. Rooms are so clean and comfortable. Breakfast is the best we have ever had. Will definitely be returning. Thank you Chris. Bridgette and Pete

Always come in here if I’m in town with my mother, good food, nice portions, most staff friendly, the odd one doesn’t seem to want to be there, some of the other customers are loud and disruptive, conversations so loud that I don’t want to hear when eating , far too many tables cramped into a small cafe and seats are fitted to the tables not good for people who can’t sit in, overall will be going back when we’re in town but only for food reasons also could staff give customers a minute to decide from the lovely menu.

Nice quiet city centre spot with enclosed courtyard. Good choice of regional brewery ales, I had Ramsbury MPA.

Nice welcome this morning from Jess and Leanne, ordered a large coffee and a sausage roll to take away to eat whilst looking around the quays. Look forward to my next visit

Great food and drink. One complaint is that they ran out of caffeine free coke early in the evening.

We were refused entry today (9 May ) because we arrived in our motorhome!! Told to leave immediately!! Our motorhome cost £145,000,000. We spent £800 at Daylesford last year on a special family meal. How rude, Daylesford Organic you can keep your overpriced wares!!!

Really lovely place for a light lunch and coffee! Lots of choices and great quality of food! A right gem in Gloucester!

Date visited 16th Nov 2024. Started queuing in the takeaway line and then decided to eat in. We had already chosen of the takeaway menu so ordered straight away, having not seen the sit down menu (big mistake) Food came fairly fast and to be fair was tasty but tiny position of fish for what I thought would be £8.50 for the cod alone. We all had one scoop of chips at best on each of our plates. The other items were another tiny fish a battered sausage and a veggie pie.one tap water one San Miguel which is from the can one oasis and one orange juice. The mark up for sit down is a rip off at £15.50 for a small cod meal 17.50 for large (not sure large is possible). I think we were ripped of being charged £70.50 and even at a brief view at the sit down menu after am sure we'd been overcharged. The restraunt I can concur is not in the cleanest of conditions and strangely lots of security cameras all over the place felt like big brother. I'm not sure how long these owners have been here but are new since the last time we visited, I hope they do pay attention to reviews as I feel they may not last if they carry on in the manner in which they are. We will never return to this establishment enjoy the only money you'll be getting out of us.

Doorman thinks people are stupid, telling customers they can't sit outside with a tiny little dog, as Spoons don't have a licence for dogs lol. He most likely thought, they here with the RAF/Army rugby crowd they are not local, let's get rid. Actually we live in Gloucester and often see people sitting outside the regal with their dogs and this is way I rather spend my money in Cheltenham...

First time visit to this location,will be going back somtime soon.

Booked a room for 3 people, when checking in we were asked if any of us had a driving licence to confirm who we were when we said we didn’t we were informed that unless we could provide proof we would be unable to stay, luckily I found I had my senior citizen bus pass with my photo and name on which they said they could accept. When getting to our room we immediately noticed the paint and plaster coming off the wall, the old windows were ill fitting so could hear rain and wind was as if we were outside, it was very cold. It wasn’t until we got back to room in night and went to bed that we found the base of the one bed was broken in the middle the mattress had to be put on the floor for my friend to try to sleep. Shower pressure was bad also toilet wouldn’t flush. We reported the issues on returning the key in the morning was just told it would be reported