Trioscape Garden Centre Restaurant in Gloucester

Was an awful experience, waited over an hour for food , they were serving everyone around us that came in after us , we paid for extra veg and didn’t get it , the veg that was served was stone cold, my partner ordered lamb , and it was all just fat no meat whatsoever, and the staff didn’t seem to care when it was bought to there attention, and the staff were very rude , never again will we be eating there.

The restaurant at the Trioscape Garden Centre has great choice of dishes and wonderfully kind, efficient staff ... especially Gisella who is always willing to help and has all the answers!! We love our lunches there and of course enjoy access to the vast array of plants and all things 'garden related'.

Delicious food - worth the short wait! The restaurant has been refurbished since these pictures were taken. However, like most other places, it's getting expensive to have lunch there - allow for £25 per head for two courses and drinks. Also, you now have to give a table number when ordering - difficult if you're by yourself.

very good in most respects. sadly let down by its cheese scones please put some cheese in them

Amazing breakfast, friendly staff, quick service. Very impressive as a booking of 28!

Thank you, The Gloucester Morris Minor Club had a wonderful breakfast, fantastic food, top service, we will be back 😊

What a lovely cafe, excellent service, beautiful food and well presented. Good selection of GF/DF food and coffee milks. Will definitely be back again!

Excellent service and food. Had a great time with afternoon teas. Will go again :) Couldn't really ask for anything more.

We were a group of 4 and all had wonderful meals - cauliflower cheese, salmon & cream cheese bagels (x 2!) and gammon, egg & chips. The puds were amazing too. Excellent food and good value for money. Thank you Trioscape.

The Orangery restaurant is so good we went twice in one week. First time was a miserable midweek day and went for lunch. We both had specials of liver and bacon with a great tasty gravy, mash and lovely bowl of vegetables. A chicken burger which was again well cooked, tasty and great presentation. We got a free pass from doing family Sunday lunch. Went again, where I had the lamb which was beautiful,soft and pink. The turkey was succulent and well cooked. All the veg was beautifully cooked and just the right amount. Even the wine was great value and really not bad for the price. Everyone is friendly and helpful. Yes this review is long because this is a great restaurant that is good value.

We have had really good experiences here previously however today was a real disappointment.. I booked afternoon tea via the website for 6 of us for my mother's birthday, specifically requested as we had been once before and been impressed. Before and after making the booking online I tried to call the restaurant on 4 separate occasions to confirm that I was booking afternoon tea , each time nobody answered the phone. As I had the booking confirmation email and other family members had booked it before the exact same way previously with no issues I took the email as enough confirmation of the booking. When we arrived a lady called Sue was quite abrupt and said that I hadn't booked afternoon tea and hadn't specified in the "special instructions" that I wanted afternoon tea. Nowhere on the booking form does it mention that you must specify that you want afternoon tea, only high chair or dietary requirements. Sue insisted that this was my fault at which point we disagreed and I spoke to the manager, eventually after some to and fro we were refused afternoon tea but the manager did offer whatever we wanted off the menus on the house as a gesture of goodwill. This was highly appreciated. The website does not specify that you must manually type in that your booking afternoon tea, even when you follow the link to book it. To make matters worse when we went up to the counter to order, food and drinks, Sue then started another argument with my partner stating that we needed to pay for the drinks as we were taking advantage as it was our fault we had made the booking wrongly, at which point we had to speak to the manager again. The whole situation tainted the occasion and we felt that Sue in particular was rude and so intent on making it clear it was us that were wrong that she just wouldn't listen to what we were trying to explain about the website booking system. My partner ordering the food was accused of raising their voice to Sue, however they only asked for the manager again after they were told twice more it was 'our' fault for the booking issue and we were taking advantage of the situation despite us ordering what we would have had for an afternoon tea (sandwich, hot drink and cake each) and then a couple of sides of chips. All in all, lesson learned- if you want to book afternoon tea, make sure you manually type in the special instructions that is what you want. The food we did have was lovely as always, and of course we appreciated the goodwill gesture from the manager, it's just a shame that one member of staff was so rude and escalated the whole situation. To be completely honest, as mentioned 5 out of the 6 of us had sandwiches and cake anyway from the menu so I don't see why they couldn't have just made this into an afternoon tea.

I recently organised an afternoon tea for my niece's birthday and it was a wonderful experience! The service was fantastic and the food was absolutely delicious. The restaurant is lovely and has a beautiful atmosphere. I couldn't resist digging in before taking a photo! There was plenty of food, with unlimited tea or coffee. Highly recommend!

Had a fabulous evening at the NYA quiz with Shaun Wallace from the Chase. what fun! A beautiful venue after dark with drinks and a stunning array of delicious food. Please do more events like this. I’ll be there!

Not Your Average Quiz Night with Shaun Wallace was amazing!! We will be coming back! Great fun, Great food, great atmosphere! Thanks TRIOSCAPE for being a cut above the rest!

The quiz night with Shaun Wallace AKA The Dark Destroyer was absolutely fantastic. The food was unreal. It was brilliant. Trioscape really pulled out all the stops.

First time visiting today, very impressed. You pack a lot in, very shopable, and pleasant staff I'm coming back with friends to eat in the Orangerie soon.

Lovely place, good cafe and good parking.

Attended a family birthday celebration yesterday and was really impressed with the standard of food. Whilst queuing for a coffee I saw some beautiful looking cakes and pastries. I also spotted some very lovely looking plates of food on customers tables as I walked past. We were served a private buffet (there was around 35 of us) and everything was totally delicious and very obviously prepared freshly......still warm quiches and sausage rolls. There was a selection of mini dessert items which were totally gorgeous. Really impressed with the standards in this very busy operation. I also mustn't forget the service staff too, who were excellent. The only thing I'm disappointed about is the fact that I live too far away to become a regular!!

A large family celebration in the Orangery. The food was first class and delicious, presentation was superb and the staff extremely helpful and friendly. Thank you so much, will definitely come again.

Fabulous independent garden centre with a beautiful restaurant for meals and afternoon tea which shouldn't be missed. Staff are very friendly and helpful.

Trioscape Garden Center in Gloucester offers a fantastic selection of plants, garden supplies, and landscaping services. The staff is knowledgeable and friendly, always willing to provide advice and recommendations tailored to your gardening needs. The layout of the center is inviting, with well-organized sections that make it easy to browse. The variety of plants, from seasonal flowers to hardy perennials, is impressive. Additionally, they offer unique garden decor and tools that can elevate any outdoor space. Prices are reasonable, and the quality of the products is top-notch. Overall, Trioscape is a must-visit for gardening enthusiasts and novices alike. Whether you’re looking to start a new project or enhance your existing garden, you’re likely to find exactly what you need. No worries no problems from a lovely boy !

Attended this afternoon. Baby shower and afternoon tea. Food was excellent with such a huge selection. Service was also superb with friends day helpful staff Thank you for an enjoyable afternoon.

Fabulous afternoon tea. Various components from sandwiches, savouries and possets to delicious cakes and scones. Highly recommended. Will definitely go again

I was looking for a garden centre for a coffee break when travelling to Ludlow from Oxford each month. A delightful place to browse and the restaurant great. Despite the nice environment, the service when ordering drinks did not match your lovely Centre. A lack of courtesy - the drinks placed on the counter in front of me without a single word uttered by the Assistant. No smile or thank you. On leaving another Assistant was nearby clearing tables and they were pleasant. I couldn't help but think - delightful surrounding but soured by poor service.

Nice food but were made to feel very uncomfortable by unfriendly and rude staff. Unfortunately this has put us off going again.

Great things and helpful staff. Lovely restaurant.

Usually such good quality but sadley a huge bit of egg shell in my breakfast, fried egg ! . When pointed out just a sorry about that !

We regularly travel the distance to use this restaurant and garden centre.They will cater for any diets in the restaurant especially Gluten Free but this comes at a price.If you want GF bread,ie toast which is included in the cost of breakfasts,you have to pay a 65p surcharge.Yes i know that GF bread is dearer but a large organisation like this one could surely not charge extra.The breakfasts were good but soured by the surcharge.

Brilliant garden centre. Well laid out, great restaurant & lovely staff.

Stopped off en route to Heathrow from Powys for lunch in the restaurant. Prices on the expensive side but Food was good.

Had a nice coffee and toasted tea cake with my dear friend in the restaurant. We catch up once a month and find this an ideal location for us both and it is a comfortable restaurant with everything from drinks to good snack food. I love a sausage bun and my college loves a toasted tea cake with a little pot of jam. Prices are very reasonable. The restraunt is very popular with many users and of course the garden centre is full of useful products from packets of seeds to pots, garden clothing, tools and much much more.

Just returned from a wonderful afternoon tea at Trioscape celebrating a friends birthday. After having to change bookings several times, the staff kindly altered what we needed to accommodate us - even 15mins before our booking time. We were then served the most lovely afternoon tea which was so much food, all of us took takeaway containers home!! Delicious and staff were lovely after what appeared to be a long day for them so thank you very much- would recommend and will definitely be returning! ☺️

A great garden centre staff just very helpful indeed Matt especially for all his help

Firstly a visit to the Orangery is a must, a delightful collection of cakes, sandwiches, meals and did I mention the cakes😋 the staff in here are lovely. Unfortunately the staff on the tills not as nice but the centre has a collection of beautiful items, some familiar and some unusual. Don't drive past as we did for 2 days, stop at the big carpark and walk in!!!

Great cafe and interesting stock

Have been recommended to try Trioscape. Myself and two friends were looking forward to a lovely Sunday lunch together. We booked a table for 1.30. On arrival, we looked for our reserved table. There wasn’t one, so we made ourself comfortable in the Orangery, which is very nice. We then went to order our Sunday lunch to be told, no roast dinners left. At 1.30, we were very disappointed. Two of our party ordered a side portion of cauliflower cheese and portion of seasonal veg to go with their meal. I ordered a fried egg as a side. When our meals arrived, the side portion of seasonal veg didn’t arrive and neither did the egg. We had to go and ask for it. By the time it arrived, half of our meal was already eaten, and the seasonal veg was another portion of cauliflower cheese with peas and cabbage, if we were told cauliflower cheese was part of the seasonal veg, we wouldn’t of needed to order a separate portion. We then decided to get drinks. I wanted a wine, there were larger bottles in the fridge, but was told no small bottles, even though price was per glass, not bottle. So couldn’t have a wine. I found the whole experience very disappointing, considering the recommendation. Young staff were miserable and unwelcoming too. I won’t be returning.

Absolutely wonderful Sunday lunch sat in beautiful surroundings of the Orangery. Even though the restaurant is busy, the food and service are always perfect. Huge shout out to Jenny for looking after us!

We called in at Trioscape for a snack, the service was appalling. The staff totally ignored us for several minutes while they had a chat. The person that served us was unbelievably rude, we received no eye contact, no thank you no please and even turned her back halfway through ordering. She was constantly running her fingers through her hair then touching the crockery we were to drink from. We ordered sandwiches, made it clear “No Lettuce on my wife’s sandwich. We waited 27 minutes for it to arrive and when it did my wife’s plate was full of lettuce, unbelievable. The quality of the food was good so no complaints there and the young ladies taking the food to the tables were nice and polite. Another customer had a complaint and the staff behind the counter made a remark and laughed as she walked away. I’ve always liked Trioscape but will not step foot inside again, In fact the poor service made us change our mind about purchasing a table lamp from there.

Good food been going for breakfast for years but unfortunately food porstions have gone down hill, size of bacon and sausages a very small for price on my last visit I had tea and scone ,I will go somewhere else if I want breakfast, sorry

Wot a great shopping experience. Apologies up front as I neglected to ask for the young man's name. But he was working in the garden furniture section erecting a display on Sun 23 Jun 24. He was simply outstanding. Polite, courteous, helpful, efficient, the list goes on. From the moment I asked for his assistance, he could not be more helpful. From sourcing the item we were after. Explaining the purchase and how and where to collect from, he could not have done more. He was even outside the warehouse with our goods waiting for us to pick up with the car, and he even loaded it for us. Wot a top employee, he will do well in whatever his future is, his attitude us spot on. I only hope you can identify him and pass on my sincere thanks for his 5* customer service. He did Trioscape and himself proud. Thank you.

Excellent selection of plants for the garden. As usual spent too much!!!

Little gardeners club during half term was great! My little one really enjoyed it. He came away with his own hanging basket filled with flowers and a lovely little goody bag and activity book.

Great place for a nice lunch and a wander round the garden centre. Had a good lunch as usual but it’s a shame that they have changed the coronation chicken sandwiches by adding lettuce and reducing filling. Lovely bread though.

Website states dog friendly but the cafe doesn't allow dogs except guide dogs, should be stated on website that the "dog friendly" doesn't extend to the cafe. Had to leave and find somewhere else

Good food. Lovely staff. Lots of plants to choose and great stuff in shop

Always an excellent customer service experience at Trioscape. Staff are helpful, knowledgeable and friendly and genuinely seem to care about their customers. Our experience of buying garden furniture from Trioscape online (having received advice in store) was also exemplary - fast and hassle-free delivery, and the deliver drivers also gave first class customer service. Highly recommended all round - and a really good restaurant too, offering excellent gluten free options for coeliacs. Can’t fault Trioscape.

Lovely garden centre with a wide range of different products. Once you've finished shopping for what you need, you can stop in the lovely little restaurant and fill up the tank on some gorgeous food (puddings were to die for).

Well laid out restaurant.Menus are on the wall behind the counter.If you dont order when you are in the queue you will have to go back.There were lots of people when we got there ordering all manner of foods.My wife suffers from Coeliac disease so has to have Gluten free food which they cater for very well.She had scrambled eggs on toast,the toast did not seem to have seen the toaster and there was a lot of pea shoot accompaniment,i had the Gardeners small breakfast and declined the tarragon coated mushrooms.Never the less the food arrived with the mushrooms which i sent back.It all tasted lovely.The staff were rushed off their feet coping with breakfasts,hot food,cakes and sandwiches and just drinks.New staff were confused trying to find the numbers you are given when ordering and were seen passing by the tables they wanted carrying hot food.They could do with an extra pair of hands to collect the crockery and clean the tables.

Thoroughly enjoyed an excellent Sunday Lunch here at Trioscape. Very tasty food, good selection of drinks and all very keenly priced. Does get very busy so pre-booking is essential.

Nice poached eggs on toast for breakfast. New prices came as a shock, will have to think twice before we visit for breakfast again.

Triscape is a lovely garden centre with excellent varieties of plants a lovely shopping area with all sorts of stuff for sale and an excellent restaurant with lovely food.

Great place to visit on this rainy day so much to see and the orangery cafe/restaurant is realy good .would recommend

Choose some garden furniture we liked Tom helped us ordering and paying at the till very polite and helpful, said could take upto 10 working days, day later had phone call to say they can deliver next day, turned up on time by a very polite man first class service from start to finish, thankyou trio 😀

Lovely place lots off plants and food clothes and ideas for presents the we had a lovely breakfast came back to day 6 April to get some veg plants had lunch it was very good so tasty

Wednesday 3rd April The Jaguar Drivers Club Three Counties Group met for a short meeting and buffet lunch. We had the private room for the occasion. well what a splendid treat it was. The buffet served fresh, array of mixed sandwiches nicely presented, a savoury assortment plenty of fresh cooked chips and a wonderful selection of cakes and pastries. Plentiful tea/coffee and orange juice.. The waitress went out of her way to assist. All this for a surprising cost. Thank you Trioscape

Lovely brunch after a recent previous very disappointing visit where I was unable eat and left hungry and upset. I do not eat bread for dietary reasons and just asked for scrambled eggs and had been told I could not have as they were a side that could only be added to a breakfast, but today I requested just scrambled eggs and was delighted to be told that I could have them. The lady serving reconfirmed just scrambled eggs on a plate alone which was nice, I am sure with allergies today it is not so difficult to arrange. My husband had a lovely if a little oily small breakfast which he said was delicious and well cooked and served, he is on immunosuppressants and sausages can be an issue if not cooked through. I am still a bit weary as to weather I come again I would be able to avoid the bread or just go hungry again remains to be seen, I will keep an open mind…

We has a pleasant mid-week lunch at the cafe. The fish pie and the liver and onions were delicious and hot. The restaurant was very busy. However the staff kept it clean and tidy. The garden centre had a large range of plants available

We booked the Orangery for a family function “90th Birthday”. Perfect surroundings, decor and privacy with the sliding double doors. The staff were so friendly and helpful, serving up the absolutely wonderful buffet. Such a variety of hot & cold delights. Plenty for everyone and more to take home. Highly recommended, we will be back. Special thanks to Sue & colleagues for their hard work. The whole package has made it a very memorable, family occasion.

First of all, the staff here are lovely: helpful, cheerful, and super friendly. Many many thanks to Jenny for doing her very best and getting us a table against all odds. Thank you, Jenny! We come here for Brunch now and again, and it is really good. Plenty of choice, and plenty of really good quality food. It's a lovely, comfortable, light and airy space. We will continue to come back again and again. Thank you to all the staff again for making it an enjoyable occasion.

We've visited the Garden Centre before, but this time I'd booked 7 of us in for brunch on Mothering Sunday. We were overwhelmed by the choice! Cakes, puddings, and savoury breakfast and brunch options galore, as well as huge scones! Each of us enjoyed the various Full English, Eggs Benedict, Sausage Bap, or scone options, and lovely teas/coffees. Service friendly, although a bit chaotic. Lovely seating area though. Will definitely be returning.

The place is amazing. You can get almost anything you need. I had afternoon tea with family for mother's day which was lovely.

Loved small garden centre. Very good range of plants and accessories. Cafe serves excellent food especially the sandwiches and scones.

Good food 🍲 well laid out store and friendly service

Always a pleasure to go there and we have time and time and time again keep up the good work.

Excellent price and delivery service Best price on line and in Garden Centres

Overflow area always 'closed' at 2...you are made to feel very uncomfortable if still sitting in the area at 2 o 'clock in the afternoon.! A chair is firmly put in to stop entry and the doors either side dragged almost closed. Never mind there are no free tables in the main restaurant. This really does make you feel unwelcome and needs addressing.

Have called at Trioscape on a few ocasions and not had reason for complaint. However, on12th Feb 2024 we ordered sausage baps. Unfortunately these were very poor with under cooked sausages and poor quality bap. We will probabley continue visiting Trioscapes but will definately not repeating this order.

A lovely place but the service is painfully slow and you can't have ice with a cold drink as I was told "they buy it in for the ice coffee only."

Lovely feed for 3. Thanks as always for some great grub and wonderful service! Top notch trip from Cheltenham. This garden centre is very colourful even this time of year.

Disappointed today, scones open and not covered on the couter, people were breathing and coughing all over them.. There was also a young girl who played with her hair non stop (it was not tied back sufficiently) and then served food with contaminated unwashed hands. We often go for lunch as it's convenient and usually quite good but may need to reconsider if the hygiene standards drop.

Lovely setting, coffee and hot choc too hot though - please stop making your hot drinks the temperature of molten lava - apart from burning our mouths you burn the coffee and make it taste foul. Cheese scones were lovely. Love the new tables n chairs, please fix your hot drinks. Staff are lovely and friendly too, we will be back - just fix the drinks.

We had a lovely relaxed lunch out, goats cheese panini & salad dressing with option to upgrade from crisps to chunky chips and then wide choice of homemade cakes or sweets- delicious. Would recommend it for all ages and group size.

We've always loved Trioscape since we moved into the area 2 years ago. The staff are all brilliant, and our loyalty paid off today. I needed a good Weber barbecue to replace one I had to leave behind when we moved, and received help from Charlie (yesterday - after official shop closing time!!) and Matt today. Matt's knowledge, help and friendliness is a quality I thought we'd forgotten / lost in the UK, and I walked out with a deal that I am sure could NOT be bettered anywhere. Not only that, but the promise of help and support in the event of any problems is completely genuine and is assured. If, like me, you need to make an expensive purchase - trust me - don't go anywhere else. Thanks to the entire Team (especially Matt and Charlie). See you soon guys.

Garden centre lovely. Hover stopped for a coffee and a cheese scone, might as well of had a plain scone as could not taste cheese in the one I had. Won't be going again

Great place to eat and shop. Food and service in the restaurant is excellent.

Lovely service from the staff, excellent quality lunch. Real bargains in the clothes shop and pick up some bread on the way out.

Good restaurant and pleasant ambience/good food and an interesting range of things to look at, including a good outdoor garden area, gifts, and a Regatta/Joules clothing section. Sectioned areas in restaurant since later last year an improvement - cosier/more pleasant.

An interesting range of home products indoors and a great range of plants outdoors. As you walk in on the left there is a discount/sale section with some great bargains and this is the highlight of the store. A busy restaurant/café. Free parking.

Service poor. Food tasty but lukewarm at best after waiting a very long time for it, by which time beverages were stone cold and so we had to buy more hot tea to wash it down. A very expensive and disappointing experience.

Popped in for lunch. Arrived just after 12 and it was very busy. Service was very good so no delays with ordering despite the number of ppl there. Food was delicious and well worth the price paid.

Lovely place to meet friends at the cafe and do some up town garden centre shopping

Restaurant - the paninis were too solid & difficult to eat! Toasting them or using a different, softer bread may be better. There's also far too much plastic in use all around the store. Even the wall decorations showing several 'living walls' in the restaurant & the ferns & other plants on display around the tables, were all artificial & made of plastic!

Excellent Christmas meal, helpful staff.

Amazing lunch And mince pies to die for. Thank you Trioscape.

Lovely place to visit. Good café and lovely gift shop and garden centre.

Fantastic as always! Not a massive Christmas selection but full of every kind and colour of tinsel, bauble and other decorations! Christmas trees are lovely, real and artificial! Always going to come back!

Simply the best staff you could hope for with excellent menu and cakes to die for. Always busy as this little gem is popular with locals. Never been disappointed. 😍

A very good garden centre with an even better restaurant. Highly recommend.

An amazing find. Looking forward to visiting in the New Year when all the Christmas stock has been replaced.

A lovely place..best of its kind with a great shop (unfortunately!), great displays, lovely staff. Quality plants well displayed. The Cafe. I think the kitchen have got it right. Only wait for food when v busy but the counter service is sooooo slow. There were only two people before us. We ordered two coffees and two bacon sandwiches (lunch menu and specials looked great) The bacon sandwiches came out immediately...just as I sat down at the table. Which was dirty and covered in crumbs. There were other tables which looked the same and two tables had not been cleared in the small area by the window. One tall lad was wandering aimlessly around. My husband, 10 minutes later, arrived with two coffee. The sandwiches with cool bacon were cold when he got there. Very tasty but cold cold bacon. The queue was 9 long when we left. Only one other couple served whilst we ate. Food was coming out quickly but... Special mention to petite plaited pigtail young lady who was calm, efficient and very polite and friendly. Not one table was wiped whilst we were there. What a pity.

Went for a bite to eat, somewhat overpriced, ok quality though

Our first visit. Superb garden centre - everything well laid out and priced. Looking forward to visiting it again - especially when all the Christmas goods have been removed!

Love this garden centre, it's full of amazing Christmas decorations to inspire you right now. Gutted they won't be having a grotto this year my kids loved it last year.

Lovely environment and a great selection of cakes, sandwiches a classics like fish and chips and lasagne. However, the specials board menu has amazing meals, we arrived around 1pm and some were already sold out. We ordered a local venison stew with truffle mash, herb dumpling and spiced red cabbage, my wife chose braised rump steak with potato cake, winter veg and a red wine reduction. The food was superb and well presented worthy of a place in an expensive restaurant. Both priced at under £15! Well done, please keep up the good work!

Had a table booked for Sunday lunch for 16 to celebrate a family Birthday. The food & service were excellent, the staff were polite, helpful and couldn't do enough to accommodate our large party. I would definitely recommend Trioscape to any family looking for a top notch Sunday roast which was adequately priced. We will definitely be dining here again in the future!

A wonderful family birthday bash. The roast dinner was simply the best I’ve had out ever. Best meat, Crispy potatoes and trimmings ever. Fantastic food and great service. Thank you, we will be back.

Beautiful breakfast! Lovely garden centre

Booked for high tea for 16 senior citizens and wow did they do us proud. We had a choice when booking to have either afternoon tea or high tea. We plumped for the high tea as it was a celebr1ation of 65 years of our club. We were overwhelmed by the amount of food and the quality of everything. All home made and fresh. The staff were a pleasure to deal with and very kind and understanding. We cant thank you all enough. The garden centre itself is delightful with equally pleasant staff. I'm sure we will be back.

This garden centre is great for shopping and the cafe has a very good selection of lunches very friendly & quick service

Lovely coffee and cheese scones/ lemon drizzle cake . However , really disappointed that all the plants in the cafe were not real - especially as we are in a garden centre.maybe mix and match .