Bill's in Gloucester

Great service, and tasty food & drink. What's not to like?

Food was cold and bacon was massively overcooked and therefore rock hard

Food was nice enough but nothing really special. I didn’t like that they don’t accept cash payments and that they add 12.5% service charge to the bill. This is the UK not USA and we shouldn’t have this expected tipping culture forced onto us. Needless to say we asked for this to be removed from the bill.

Lovely staff, great food, fantastic atmosphere.

Great place to go for meal with friends or family.

Amazing food and friendly staff. Me and my partner enjoyed an amazing brunch burger and some bacon pancakes 🥞

Great food, nice atmosphere. Nice position right next to the quays. Dogs welcome too.

Nice restaurant on Gloucester Docks had morning coffee and toast. Pretty good 👍. Nice staff.

Usually enjoy Bill's but this one fell short on a number of areas. The food was ok but didn't have the same 'freshness' it usually has - although it does look good in the photo. Also, the venue seemed like it needed a refresh - there was a stale smell where we were sat and it just felt dark and dingy - lacking atmosphere (other parts of the restaurant seemed brighter more like the Bill's you'd expect).

Not the best experience on our visit. Sent the burger back as it was over done and burnt, we'd ask for it medium. The sea bass was overcooked and the green beans only just cooked. They didn't charge for the burger and handled things well.

Always great service, staff are always so friendly and good food

I just had my first visit and it was fantastic! The pan-fried sea bass was beautifully presented and bursting with flavour, and that Banoffee Pie Sundae? Perfectly balanced and delicious! The service was spot on, and the atmosphere really made it feel special. Plus, I was impressed by the sleek tech for ordering and payment. Can't wait to come back for more!

I ate here with my family while visiting the area on a Saturday morning. The place was surprisingly busy but was well staffed and we didn't wait long for service at all. We had lovely food and had a nice time.

Thank you to the staff at Bills for a lovely evening. Went for a birthday meal - fabulous food, staff where amazing and the birthday surprise was a lovely touch. Thank you.

One of our local "go to" places. Perfectly situated for a quick shopping lunch or a more leisurely breakfast.

Went here for food. The food was lukewarm warm was not very nice had to send it back! Not up to the standards we thought bills would be. Our server seemed miserable was not great at all we won’t go back

Always a pleasure to have a relaxing lunch at Bill’s in Gloucester Quays. The team are polite and friendly and the burgers and all other food is delicious. Highly recommended place to sit and eat. There are usually plenty of offers to get a great meal at a great price. Thanks again to Chris and the treat.

Overall, this just felt too expensive. Some meal portion sizes are quite small and with the 12.5% service charge that was added to our bill, felt overpriced.

Bit dissapointed.We wait around 45 minutes for our food and portions was small for they prices.On top of that we paid service charge 12.5%.Dont recommend this place.

We got to Gloucester Quays from Worcester to have a Bills breakfast and mooch round. Its always friendly and the atmosphere and staff are welcoming. Highly recommended

Top quality food, can't fault it.

Our go to for breakfast.Good prices fab staff and amazing food.

Excellent location, food was great and friendly service. Definitely recommend for breakfast. Loved the whole experience.

Shocking service. Cold food. Absolute joke. No wonder it wasn’t that busy. Waited 45 minutes for a brunch, 2 tables either side seated later, ordered later, served first. Refused to pay for any of the meals as so poor. Will not be revisiting.

I can't really say I will be back there. Location is good though.

Good food, nice place and pleasant staff

Friendly staff went out there way to accommodate us food excellent would return

We ate at Bills as a family group of 8 , we were well looked after by Hollie before arriving , she took all our orders beforehand & was there to greet us , the whole team were great & the food was lovely , thank you Jo

A lovely place to eat. The staff were so caring and asked if any of us had any allergies or other dietary needs. They also have a gluten free menu.

Like the food, but the seating is cramped, and I found it uncomfortable.tge food was the saving grace, and the staff are a dream.

Friendly service, attentive staff.

Excellent food and service for a good price.

Overpriced for the food provided

The staff were all so friendly and the food so filling and the value for money was spot on what is hard to find these days

We had a lovely meal nice atmosphere and polite and friendly staff

Would 100% recommend Bill's fantastic food and great service.

Served by a Lucy/ie who was very sweet and quick. Food was awesome, very tasty hot and fresh. I had the hippie bowl and added chicken, would recommend

We tried their Lotus pancakes and they were amazing and satisfied the cravings

I’ve eaten here before and had an excellent experience. Unfortunately on Monday it seemed like whoever was in the kitchen didn’t know what they were doing, which was disappointing and not a good reflection on the waiting staff who were really lovely and helpful. I love aubergine Parmesan, but not as simple as it sounds! Aubergines should be cooked until soft and unctuous and absorbing a rich tomato sauce, sadly Bills served almost raw aubergines swimming in oil. I’d like to thank the staff for dealing with my complaint and offering alternatives.

Lots of nice food, kids menu a bit small. Would love to see Lasagne on the menu soon! Service was blazing quick, staff really kind and nice.

Came in for brunch today and had my favourite Eggs Royale. Food was great and staff were friendly and welcoming as always.

A must visit if your in the area

Excellent all round. All the staff were friendly and welcoming. Food was excellent and not a bad price. Throughly recommended We had the two type chicken and the burger. Mini dessert are the perfect size and delicious.

If only there were more Hollies in this world!! Fantastic service from Hollie, bubbly, funny and always appeared just as our drinks were running low!! We anted for nothing!! Lovely food and banging cocktails!! We will be back!!

We had a group of 40 people and everyone was very impressed with this restaurant. The food was top class and the service was excellent. Nothing was an issue for the staff and they were top class to deal with. Most of our group actually returned the next morning for breakfast because of the good food and especially the service on the previous night.

Friendly staff. Busy but the did not seem stressed and no rush on us to clear table

Had a bit of breakfast here got eggs, bacon and sausage with mushrooms and a pot of tea. It was good the mushrooms were a rubbery and the wasn't the hottest. Overall it was nice in a nice place and good service.

I was passing by with my husband by car and we both needed to use the toilet and one of us had to stay inside the car whilst the other one uses the toilet due to parking restrictions. I went in (female, 22) and they were kind and let me use their toilet. After I was done, my husband (male, 23) went to use the toilet and they refused, even after he mentioned that his wife had used it a minute ago, claiming that only customers are allowed to use the toilet and that he should go out and use a public toilet. This was definitely rac!sm due to the fact that my husband is a bearded, brown man and also stupid because the manager picks and chooses who to allow to use their toilet. Avoid at all costs!!

Family with 3 young boys. Lovely food, amazing smiley waitresses and good atmosphere. Would always recommend 10/10 for families.

A really pleasant restaurant with friendly staff and great food. Looked after by Lillie who was a delight. Definitely the best place to eat in Gloucester Quays.

We had a quiet dinner at Bills early evening on a Saturday. I expected it to be busier but there were probably 5 other tables. We were all seated very close together, slightly annoying given the number of empty tables. The food was good, the coleslaw has an odd flavour but everything else was lovely. The staff were friendly and helpful.

Nice food,good service, my only complaint is size of breakfast there should be an option for small plates to stop food waste

We went to bills for my mum’s birthday and we had a lovely meal. Our server Hollie was brilliant and she was not lying when she said the biscoff pancakes were amazing!! Would highly recommend

Bills is always a very secure and solid choice, food and service is always great and Gloucester was another that reassured this. Excellent and super friendly service, and will visit again if in the area.

Great place. Staff very attentive and great food

Found the food to be dismal. The staff are lovely, but the food was terrible and I won't be back.

Great atmosphere and good service. We had the small plates to share and they were lovely. It was early evening so quite quiet there.

We found Bill's in Gloucester Quays after bypassing TGI Fridays due it's horredous high prices. We had never visited a Bill's before and were impressed by the menu choices, we finally settled on a Halloumi burger and a buttermilk chicken burger, both were very good. It is a little pricey (but not as bad as TGI's!) but the food and service were both very good.

Nice place food nice a bit of a wait and service charges on top cheeky

Became really ill immediately after finishing dinner. Sent the Gloucester branch an email but no response yet

Delicious food selection for good value.

Very nice food and staff was excellent

Doddery sixty-six year old posted under Gloucester Quays for some reason. Credit where credit is due and that credit goes to Bill's Restaurant. Sunday morning breakfast. Welcoming helpful and friendly staff. Quality ingredients, well prepared and presented. Cost-effective pricing. Will definitely be returning for more.

What a fantastic place to eat.. staff were fantastic and food was lush. Bit more expensive but we all got overheads and as they say you get what you pay for.. thanks guys my m8s 60th breakfast brunch was lush.

Stopped here for a quick breakfast. We both had pancakes, one with fruit, the other, bacon. The food was hot, flavoursome and served quickly too. There was a lovely atmosphere, not too crowded around 11.30am, which was great. The staff were attentive without being too much. I would certainly recommend Bill's and will definitely return.

All you can eat pancakes were awesome. Lucy H really looked after us.

Another great meal at Bills, I had the garden plate which was so good, service as always was spot on, the whole team are friendly and approachable and it’s great to see a team that seem to get on so well, makes the atmosphere in the restaurant much more inviting.

I ordered the vegetarian breakfast and it was absolutely delicious. The service was great and the outside seating area was lovely.

Nice spot in the Quays. We stopped for lunch. I had their classic burger, my wife had the Korean fried cauliflower. The burger was great, though the chips arrived cold. The cauliflower was good except missing its coriander. The gripe is my wife was almost finished her meal before we saw the waitress again to mention the missing coriander and the cold chips. I got new hot chips, and they were good, but my wife was disappointed she didn’t get her coriander. I think the key to good service is to revisit quickly and see how things are. Even if it’s just to offer another drink, or ask if we need condiments. So, good food, not great service.

Absolutely lovely. Had pancakes and the portion size was large! Chloe was our server and was brilliant

Came here for an anniversary dinner. The team were friendly, helpful and were more than accommodating. I came in early to set the table up for my partner and the team were very helpful to me. The food was delicious, I am a regular here and have never had a bad meal. Great outdoor area for when the sun is shining as well. Thank you Bills I will be back

Lovely place to eat the staff are lovely too :)

I certainly would not visit here again - I was really expecting a very good steak meal especially paying over £20 only to receive a overcooked 8 oz steak which was more like a quick fry steak! Absolutely shocked at this - I should have returned it but I did not want to wait another 20/30 mins as others in the group had their meals as well. Everything else was ok but an absolute shocker at the steak meal!

We ate here twice the breakfast was spot on but the evening meal was OK but everything was a little dry .After being burnt with a 3.25 can of coke in the morning we had water in the evening but the first waitress brought look warm water and when I asked for ice she replied you didn't say 🙃 we all asked for the service charges to be removed as I took our meal's over the threshold allowed by the company.

First time on a Bill's - breakfast at Gloucester Quays. The full breakfast looked good and my pancake stack with egg & bacon wasn't bad although I found the pancakes a little dry in conjunction with too little maple syrup to counteract this. Good service and interesting decor. Arguably a little expensive.

Hollie and her team are on it! Very good service. Lovely location for locals or visitors.

Very good services. The waitress asked couple of times if we were Okey and if the food was fab.

Came for breakfast and was really impressed with the service and food.

Excellent restaurant. Very friendly staff and the food was perfectly cooked. Highly recommend

I recently dined at this restaurant and had a delightful experience. The atmosphere was lovely, creating a warm and inviting ambiance. The service was great, with attentive and friendly staff ensuring we had everything we needed. The food portions were superb—generous and satisfying. However, the prices were rather steep for what was offered. Despite this, the overall experience was enjoyable, and I would consider returning for a special occasion.

Great place for brunch. Would recommend booking to ensure you get a table, especially good weather and tourism. Been to other Bills before, the food has the same consistency throughout each location. Effortless bill payment, scan qr code to pay.

My companion said that the Burger was tasty. I had the eggs royale which was well cooked. Banoffee desert was nice although accompanied by a wait. The ice cream and sorbet was enjoyed. I had the doughnuts which were warm and fresh and great dipped in the sauces although the chocolate sauce was a little thin. Not impressed by the automatic addition of 12% service charge as we prefer to choose amount to add.

We ate at Bill's this past week as a pop-in during our time in the nearby areas. While the initial appeal was good—thanks to positive Google reviews, the appearance of the place online, and the menu options we saw online—we were left a bit confused after our visit. For one, the menu options available seemed to be miscommunicated or misunderstood by most of the staff. Certain menus that couldn't be ordered, like the pancake pamphlet, were still left on the table, adding to the confusion. The overall layout of the menu we were given when seated seemed a bit all over the place. Additionally, the menu available on the website was not accurate, so when we arrived thinking we would be ordering certain items, pretty much nothing we had chosen initially was available. The wait staff was relatively accommodating when we asked if they could make an exception, which was nice. However, at times it was confusing who exactly was our waitperson. When the food did arrive, it was bland, but that could definitely be a cultural thing—we’re not sure. More seasoning of any nature would be appreciated by most, one can assume, as everyone dining when we were seemed to be using what was available on the tables. When we finished eating, we asked the waitstaff for the check (which we had specified would need to be split at the beginning of our meal), and it arrived in full. When I brought this up with the waitstaff, they seemed a bit put out and hurried to make sure I was aware they would "deal with it in a moment." So, we were a bit confused overall, but again, this could definitely be due to different cultural expectations. Aside from that, we did get seated, we did get food, and we were eventually able to pay our tabs as we had asked initially, so... not bad, but could definitely be better.

Great food and meal, but the staff let them down a little.

Limited menu choice but food was good.

Went in recently n had a burger n was rough

Used to be great. Awful now. Bad service, wrong food and then reported me as a "No Show" on the online booking system Open Table.

Had a fantastic lunch! Was impressed that we were informed our meal was taking a bit longer to prepare. Great deals on offer.

Food is amazing (had a great cooked breakfast), lovely aesthetic and polite service

Lovely breakfast with my daughter, food good, service ok, very quiet for time of day.

Excellent food as usual but especially delightful service that morning. I was home for a family funeral and the person who looked after me was friendly and super professional. I had a difficult day ahead and this was a good start.

Always great food and service! A few things on the menu a bit adventurous for me but I still love the variety do get every time!

Reasonable vegan and veggie option but not extensive. Waitress was pretty glum.

Been here a few times now for various celebrations. Every time has been just average, but the last visit was very poor. Attended someone's birthday celebration. A few of us wanted to begin with starters, and some people asked for starters to be served alongside their main courses. The waitress confirmed this, and understood what was being asked, but somehow the message got lost and everything came at once. Unhappy that some people had both starters and mains at the same time, the waitress took the mains that had already been delivered back - which was fine, mistakes happen. But then, when it was time for the mains to be served, it quickly became clear that they were all luke-warm and had just been left on the side somewhere while we ate the starters. After complaining, frantic efforts were then made to reheat stuff, but by this time the whole meal had descended into farce. To top things off we were given the bill which, contained no discount or reduction, but did include a gratuity which we were not told about. Despite the problems we left a tip, as the waitress had worked hard to deal with the issues, and it was only later that we realised that we'd effectively tipped twice.

Lovely Bill's- really big and spacious inside, quite empty when we went. Food was lovely and service was great.

Service very slow. Entrance too small. People queuing to be seated at tables and serving staff having to push passed with plates of food trying to serve people. Need a Seperate door for customers and service staff.

Poor over priced food, went home hungry. Not going back!

OK, Service is rather slow at busy times but the food is well worth waiting for :) Recommend some of their breakfast items. Can no longer recommend this restaurant as the now refuse to accept the legal tender (cash) of this country - a very stupid thing to do 😔 To be clear, I often use a credit card to but boycott ALL places that stupidity refuse to accept cash.

We had a wonderful evening at our family meal this evening! Very well looked after by Elsie. The food was fabulous and steaks cooked to perfection as asked for! Drinks were flowing and the atmosphere was really relaxed and enjoyable. Staff also looked after our two dogs very well which was extra special!

What a fabulous lunch at Bills Gloucester Quays. Very dog friendly. Hollie was so friendly and helpful and couldn't do enough for us. We will be back.