Bill's in Gloucester

Husband & sister in law thoroughly enjoyed their big brunch breakfast while I had a generous portion of toast & hot drink, nice place & staff but not happy to later discover that a service charge had automatically been added without being informed, spoilt what otherwise would have been a good breakfast.

Lovely staff and food, great service from Georgia

All you can eat pancakes were awesome. Lucy H really looked after us.

Very poor. Had breakfast and really regretted it.

Had breakfast, and very filling. Husband had pancakes, I had scrambled eggs on sourdough. Worth the money. Friendly staff.

Bill's food is pretty good when compared with other restaurants. The dishes are tasty and different. Today the food was fine but, unusually, the kitchen forgot elements of each meal which caused delay while waiting for those to be prepared. The staff were apologetic and kindly adjusted the bill, but the experience was spoilt by having to complain and then there wasn't time for the wonderful pancakes!

Great food and lovely service. I would definitely be coming back it was super tasty.

Always like a Bills. Very pretty place and quick friendly service. Only stopped for a smoothie but it was very nice :)

Very enjoyable ŵe enjoyed our meal. Many thanks to Chloe who was excellent with my two grandchildren

Lucy H! Lucy is a credit to the company, she was rushed off her feet alone and smashed it, all tables were catered for and looked after with the most attention, you don’t see many like this anymore! Food was also lovely, hadn’t been in a while and will definitely return soon!

Lucy H was amazing! Very attentive throughout

Lucy H was amazing so attentive and friendly

Always love coming to Bills with kids - great menu choices. Chloe served us and was very helpful, Particularly with adapting menu items for my youngest 2 children with allergies. Chloe was very patient with my autistic son asking multiple questions for specific details about different items on the menu. Food was excellent as always. Quick service and great value for money. Thanks :)

Not the first time here... food always great and friendly team!

We had a great vegetarian breakfast at Bills. Staff easily found us a table. They were friendly and the atmosphere was great.

A very warm welcome from the team and great service throughout from the manager and our table server. We were celebrating our daughter’s birthday and we all had a great time. The food was great: nutritious as well as tasty. Personally, I was delighted with the way my need for a gluten free diet was managed. I suffer from coeliac disease. There was a completely separate menu, which I found both useful and reassuring. And a huge choice of dishes available as gluten free. The manager served my food separately. Altogether a great experience. NB - some mention here about the service charge being added to the bill. It was made quite clear that this was not an obligatory charge and we were given the clear option to not pay this if we wished. I saw this as a simple personal choice and it certainly didn’t detract in any way from the great experience we all had here today.

Great food friendly staff good value. Selection of drinks is great and the flower pot desert is a work of art.

Be aware that the eggs Benedict came with chili powder, even though it's not mentioned in the menu, I was offered a new one, but just list it on the menu. Food labelling is really important.

Great service , took advantage of the kids eat free. Amazing deal , we will be back , the team are really friendly, highly recommended

We had such a wonderful experience here. The food was delicious and came out quick and the restaurant had such a lovely atmosphere. Our server Jason went above and beyond for us, was so kind and cheerful and really really made our evening. A real credit to your staff. Thank you so much for such a wonderful evening.

Excellent and friendly service from all the staff. Very tasty food and vegan options.

Bills is always great to come too. Food was freshly cooked l, ingredients were amazing and Chloe who looked after us was amazing and catered to all our needs. Highly recommended. And a side note, Holly who kind of makes sure everything is running smoothly is a legend

Great atmosphere, tasty food, staff welcoming. Recommended.

Amazing service this evening, beautiful food too. Such a lovely place to eat with family or friends, we will come back!!!!

Food and service were great, but a bit expensive. The environment was busy yet personal staff were professional and tentative. Felt a little uncomfortable being overlooked by the till. Recommend a small screen. We will return

The cocktails were as amazing as the food.

Tasty food, really friendly staff.

Really good food greT menu friendly service

so amazing! came for my anniversary and libby served us she was so sweet and said she liked my dress love her, our food was so yummy 💖💖 also best halloumi fries i have ever had

Great service, and tasty food & drink. What's not to like?

Food was cold and bacon was massively overcooked and therefore rock hard

Food was nice enough but nothing really special. I didn’t like that they don’t accept cash payments and that they add 12.5% service charge to the bill. This is the UK not USA and we shouldn’t have this expected tipping culture forced onto us. Needless to say we asked for this to be removed from the bill.

Lovely staff, great food, fantastic atmosphere.

Great place to go for meal with friends or family.

Amazing food and friendly staff. Me and my partner enjoyed an amazing brunch burger and some bacon pancakes 🥞

Great food, nice atmosphere. Nice position right next to the quays. Dogs welcome too.

Usually enjoy Bill's but this one fell short on a number of areas. The food was ok but didn't have the same 'freshness' it usually has - although it does look good in the photo. Also, the venue seemed like it needed a refresh - there was a stale smell where we were sat and it just felt dark and dingy - lacking atmosphere (other parts of the restaurant seemed brighter more like the Bill's you'd expect).

Nice restaurant on Gloucester Docks had morning coffee and toast. Pretty good 👍. Nice staff.

Not the best experience on our visit. Sent the burger back as it was over done and burnt, we'd ask for it medium. The sea bass was overcooked and the green beans only just cooked. They didn't charge for the burger and handled things well.

Always great service, staff are always so friendly and good food

I just had my first visit and it was fantastic! The pan-fried sea bass was beautifully presented and bursting with flavour, and that Banoffee Pie Sundae? Perfectly balanced and delicious! The service was spot on, and the atmosphere really made it feel special. Plus, I was impressed by the sleek tech for ordering and payment. Can't wait to come back for more!

I ate here with my family while visiting the area on a Saturday morning. The place was surprisingly busy but was well staffed and we didn't wait long for service at all. We had lovely food and had a nice time.

Thank you to the staff at Bills for a lovely evening. Went for a birthday meal - fabulous food, staff where amazing and the birthday surprise was a lovely touch. Thank you.

One of our local "go to" places. Perfectly situated for a quick shopping lunch or a more leisurely breakfast.

Always a pleasure to have a relaxing lunch at Bill’s in Gloucester Quays. The team are polite and friendly and the burgers and all other food is delicious. Highly recommended place to sit and eat. There are usually plenty of offers to get a great meal at a great price. Thanks again to Chris and the treat.

Went here for food. The food was lukewarm warm was not very nice had to send it back! Not up to the standards we thought bills would be. Our server seemed miserable was not great at all we won’t go back

Overall, this just felt too expensive. Some meal portion sizes are quite small and with the 12.5% service charge that was added to our bill, felt overpriced.

Bit dissapointed.We wait around 45 minutes for our food and portions was small for they prices.On top of that we paid service charge 12.5%.Dont recommend this place.

We got to Gloucester Quays from Worcester to have a Bills breakfast and mooch round. Its always friendly and the atmosphere and staff are welcoming. Highly recommended

Top quality food, can't fault it.

Our go to for breakfast.Good prices fab staff and amazing food.

Excellent location, food was great and friendly service. Definitely recommend for breakfast. Loved the whole experience.

Shocking service. Cold food. Absolute joke. No wonder it wasn’t that busy. Waited 45 minutes for a brunch, 2 tables either side seated later, ordered later, served first. Refused to pay for any of the meals as so poor. Will not be revisiting.

I can't really say I will be back there. Location is good though.

Good food, nice place and pleasant staff

Friendly staff went out there way to accommodate us food excellent would return

We ate at Bills as a family group of 8 , we were well looked after by Hollie before arriving , she took all our orders beforehand & was there to greet us , the whole team were great & the food was lovely , thank you Jo

A lovely place to eat. The staff were so caring and asked if any of us had any allergies or other dietary needs. They also have a gluten free menu.

Like the food, but the seating is cramped, and I found it uncomfortable.tge food was the saving grace, and the staff are a dream.

Excellent food and service for a good price.

Friendly service, attentive staff.

Overpriced for the food provided

The staff were all so friendly and the food so filling and the value for money was spot on what is hard to find these days

We had a lovely meal nice atmosphere and polite and friendly staff

Would 100% recommend Bill's fantastic food and great service.

Served by a Lucy/ie who was very sweet and quick. Food was awesome, very tasty hot and fresh. I had the hippie bowl and added chicken, would recommend

We tried their Lotus pancakes and they were amazing and satisfied the cravings

Came in for brunch today and had my favourite Eggs Royale. Food was great and staff were friendly and welcoming as always.

Lots of nice food, kids menu a bit small. Would love to see Lasagne on the menu soon! Service was blazing quick, staff really kind and nice.

I’ve eaten here before and had an excellent experience. Unfortunately on Monday it seemed like whoever was in the kitchen didn’t know what they were doing, which was disappointing and not a good reflection on the waiting staff who were really lovely and helpful. I love aubergine Parmesan, but not as simple as it sounds! Aubergines should be cooked until soft and unctuous and absorbing a rich tomato sauce, sadly Bills served almost raw aubergines swimming in oil. I’d like to thank the staff for dealing with my complaint and offering alternatives.

Excellent all round. All the staff were friendly and welcoming. Food was excellent and not a bad price. Throughly recommended We had the two type chicken and the burger. Mini dessert are the perfect size and delicious.

A must visit if your in the area

If only there were more Hollies in this world!! Fantastic service from Hollie, bubbly, funny and always appeared just as our drinks were running low!! We anted for nothing!! Lovely food and banging cocktails!! We will be back!!

Friendly staff. Busy but the did not seem stressed and no rush on us to clear table

We had a group of 40 people and everyone was very impressed with this restaurant. The food was top class and the service was excellent. Nothing was an issue for the staff and they were top class to deal with. Most of our group actually returned the next morning for breakfast because of the good food and especially the service on the previous night.

I was passing by with my husband by car and we both needed to use the toilet and one of us had to stay inside the car whilst the other one uses the toilet due to parking restrictions. I went in (female, 22) and they were kind and let me use their toilet. After I was done, my husband (male, 23) went to use the toilet and they refused, even after he mentioned that his wife had used it a minute ago, claiming that only customers are allowed to use the toilet and that he should go out and use a public toilet. This was definitely rac!sm due to the fact that my husband is a bearded, brown man and also stupid because the manager picks and chooses who to allow to use their toilet. Avoid at all costs!!

Had a bit of breakfast here got eggs, bacon and sausage with mushrooms and a pot of tea. It was good the mushrooms were a rubbery and the wasn't the hottest. Overall it was nice in a nice place and good service.

A really pleasant restaurant with friendly staff and great food. Looked after by Lillie who was a delight. Definitely the best place to eat in Gloucester Quays.

Family with 3 young boys. Lovely food, amazing smiley waitresses and good atmosphere. Would always recommend 10/10 for families.

We had a quiet dinner at Bills early evening on a Saturday. I expected it to be busier but there were probably 5 other tables. We were all seated very close together, slightly annoying given the number of empty tables. The food was good, the coleslaw has an odd flavour but everything else was lovely. The staff were friendly and helpful.

Nice food,good service, my only complaint is size of breakfast there should be an option for small plates to stop food waste

We went to bills for my mum’s birthday and we had a lovely meal. Our server Hollie was brilliant and she was not lying when she said the biscoff pancakes were amazing!! Would highly recommend

Bills is always a very secure and solid choice, food and service is always great and Gloucester was another that reassured this. Excellent and super friendly service, and will visit again if in the area.

Great place. Staff very attentive and great food

Found the food to be dismal. The staff are lovely, but the food was terrible and I won't be back.

Great atmosphere and good service. We had the small plates to share and they were lovely. It was early evening so quite quiet there.

We found Bill's in Gloucester Quays after bypassing TGI Fridays due it's horredous high prices. We had never visited a Bill's before and were impressed by the menu choices, we finally settled on a Halloumi burger and a buttermilk chicken burger, both were very good. It is a little pricey (but not as bad as TGI's!) but the food and service were both very good.

Nice place food nice a bit of a wait and service charges on top cheeky

Became really ill immediately after finishing dinner. Sent the Gloucester branch an email but no response yet

Delicious food selection for good value.

Very nice food and staff was excellent

Doddery sixty-six year old posted under Gloucester Quays for some reason. Credit where credit is due and that credit goes to Bill's Restaurant. Sunday morning breakfast. Welcoming helpful and friendly staff. Quality ingredients, well prepared and presented. Cost-effective pricing. Will definitely be returning for more.

What a fantastic place to eat.. staff were fantastic and food was lush. Bit more expensive but we all got overheads and as they say you get what you pay for.. thanks guys my m8s 60th breakfast brunch was lush.

Stopped here for a quick breakfast. We both had pancakes, one with fruit, the other, bacon. The food was hot, flavoursome and served quickly too. There was a lovely atmosphere, not too crowded around 11.30am, which was great. The staff were attentive without being too much. I would certainly recommend Bill's and will definitely return.

Another great meal at Bills, I had the garden plate which was so good, service as always was spot on, the whole team are friendly and approachable and it’s great to see a team that seem to get on so well, makes the atmosphere in the restaurant much more inviting.

I ordered the vegetarian breakfast and it was absolutely delicious. The service was great and the outside seating area was lovely.

Nice spot in the Quays. We stopped for lunch. I had their classic burger, my wife had the Korean fried cauliflower. The burger was great, though the chips arrived cold. The cauliflower was good except missing its coriander. The gripe is my wife was almost finished her meal before we saw the waitress again to mention the missing coriander and the cold chips. I got new hot chips, and they were good, but my wife was disappointed she didn’t get her coriander. I think the key to good service is to revisit quickly and see how things are. Even if it’s just to offer another drink, or ask if we need condiments. So, good food, not great service.

Absolutely lovely. Had pancakes and the portion size was large! Chloe was our server and was brilliant

Came here for an anniversary dinner. The team were friendly, helpful and were more than accommodating. I came in early to set the table up for my partner and the team were very helpful to me. The food was delicious, I am a regular here and have never had a bad meal. Great outdoor area for when the sun is shining as well. Thank you Bills I will be back

I certainly would not visit here again - I was really expecting a very good steak meal especially paying over £20 only to receive a overcooked 8 oz steak which was more like a quick fry steak! Absolutely shocked at this - I should have returned it but I did not want to wait another 20/30 mins as others in the group had their meals as well. Everything else was ok but an absolute shocker at the steak meal!