Bill's in Gloucester - Phone Number, Reservations, Reviews

We found Bill's in Gloucester Quays after bypassing TGI Fridays due it's horredous high prices. We had never visited a Bill's before and were impressed by the menu choices, we finally settled on a Halloumi burger and a buttermilk chicken burger, both were very good. It is a little pricey (but not as bad as TGI's!) but the food and service were both very good.

Stopped here for a quick breakfast. We both had pancakes, one with fruit, the other, bacon. The food was hot, flavoursome and served quickly too. There was a lovely atmosphere, not too crowded around 11.30am, which was great. The staff were attentive without being too much. I would certainly recommend Bill's and will definitely return.

All you can eat pancakes were awesome. Lucy H really looked after us.

I ordered the vegetarian breakfast and it was absolutely delicious. The service was great and the outside seating area was lovely.

Another great meal at Bills, I had the garden plate which was so good, service as always was spot on, the whole team are friendly and approachable and it’s great to see a team that seem to get on so well, makes the atmosphere in the restaurant much more inviting.

Nice spot in the Quays. We stopped for lunch. I had their classic burger, my wife had the Korean fried cauliflower. The burger was great, though the chips arrived cold. The cauliflower was good except missing its coriander. The gripe is my wife was almost finished her meal before we saw the waitress again to mention the missing coriander and the cold chips. I got new hot chips, and they were good, but my wife was disappointed she didn’t get her coriander. I think the key to good service is to revisit quickly and see how things are. Even if it’s just to offer another drink, or ask if we need condiments. So, good food, not great service.

Absolutely lovely. Had pancakes and the portion size was large! Chloe was our server and was brilliant

Came here for an anniversary dinner. The team were friendly, helpful and were more than accommodating. I came in early to set the table up for my partner and the team were very helpful to me. The food was delicious, I am a regular here and have never had a bad meal. Great outdoor area for when the sun is shining as well. Thank you Bills I will be back

I certainly would not visit here again - I was really expecting a very good steak meal especially paying over £20 only to receive a overcooked 8 oz steak which was more like a quick fry steak! Absolutely shocked at this - I should have returned it but I did not want to wait another 20/30 mins as others in the group had their meals as well. Everything else was ok but an absolute shocker at the steak meal!

Lovely place to eat the staff are lovely too :)

We ate here twice the breakfast was spot on but the evening meal was OK but everything was a little dry .After being burnt with a 3.25 can of coke in the morning we had water in the evening but the first waitress brought look warm water and when I asked for ice she replied you didn't say 🙃 we all asked for the service charges to be removed as I took our meal's over the threshold allowed by the company.

Doddery sixty-six year old posted under Gloucester Quays for some reason. Credit where credit is due and that credit goes to Bill's Restaurant.

First time on a Bill's - breakfast at Gloucester Quays. The full breakfast looked good and my pancake stack with egg & bacon wasn't bad although I found the pancakes a little dry in conjunction with too little maple syrup to counteract this. Good service and interesting decor. Arguably a little expensive.

Hollie and her team are on it! Very good service. Lovely location for locals or visitors.

Very good services. The waitress asked couple of times if we were Okey and if the food was fab.

Came for breakfast and was really impressed with the service and food.

Excellent restaurant. Very friendly staff and the food was perfectly cooked. Highly recommend

I recently dined at this restaurant and had a delightful experience. The atmosphere was lovely, creating a warm and inviting ambiance. The service was great, with attentive and friendly staff ensuring we had everything we needed. The food portions were superb—generous and satisfying. However, the prices were rather steep for what was offered. Despite this, the overall experience was enjoyable, and I would consider returning for a special occasion.

Great place for brunch. Would recommend booking to ensure you get a table, especially good weather and tourism. Been to other Bills before, the food has the same consistency throughout each location. Effortless bill payment, scan qr code to pay.

We ate at Bill's this past week as a pop-in during our time in the nearby areas. While the initial appeal was good—thanks to positive Google reviews, the appearance of the place online, and the menu options we saw online—we were left a bit confused after our visit. For one, the menu options available seemed to be miscommunicated or misunderstood by most of the staff. Certain menus that couldn't be ordered, like the pancake pamphlet, were still left on the table, adding to the confusion. The overall layout of the menu we were given when seated seemed a bit all over the place. Additionally, the menu available on the website was not accurate, so when we arrived thinking we would be ordering certain items, pretty much nothing we had chosen initially was available. The wait staff was relatively accommodating when we asked if they could make an exception, which was nice. However, at times it was confusing who exactly was our waitperson. When the food did arrive, it was bland, but that could definitely be a cultural thing—we’re not sure. More seasoning of any nature would be appreciated by most, one can assume, as everyone dining when we were seemed to be using what was available on the tables. When we finished eating, we asked the waitstaff for the check (which we had specified would need to be split at the beginning of our meal), and it arrived in full. When I brought this up with the waitstaff, they seemed a bit put out and hurried to make sure I was aware they would "deal with it in a moment." So, we were a bit confused overall, but again, this could definitely be due to different cultural expectations. Aside from that, we did get seated, we did get food, and we were eventually able to pay our tabs as we had asked initially, so... not bad, but could definitely be better.

My companion said that the Burger was tasty. I had the eggs royale which was well cooked. Banoffee desert was nice although accompanied by a wait. The ice cream and sorbet was enjoyed. I had the doughnuts which were warm and fresh and great dipped in the sauces although the chocolate sauce was a little thin. Not impressed by the automatic addition of 12% service charge as we prefer to choose amount to add.

Great food and meal, but the staff let them down a little.

Limited menu choice but food was good.

Went in recently n had a burger n was rough

Used to be great. Awful now. Bad service, wrong food and then reported me as a "No Show" on the online booking system Open Table.

Food is amazing (had a great cooked breakfast), lovely aesthetic and polite service

Had a fantastic lunch! Was impressed that we were informed our meal was taking a bit longer to prepare. Great deals on offer.

Lovely breakfast with my daughter, food good, service ok, very quiet for time of day.

Excellent food as usual but especially delightful service that morning. I was home for a family funeral and the person who looked after me was friendly and super professional. I had a difficult day ahead and this was a good start.

Always great food and service! A few things on the menu a bit adventurous for me but I still love the variety do get every time!

Reasonable vegan and veggie option but not extensive. Waitress was pretty glum.

Been here a few times now for various celebrations. Every time has been just average, but the last visit was very poor. Attended someone's birthday celebration. A few of us wanted to begin with starters, and some people asked for starters to be served alongside their main courses. The waitress confirmed this, and understood what was being asked, but somehow the message got lost and everything came at once. Unhappy that some people had both starters and mains at the same time, the waitress took the mains that had already been delivered back - which was fine, mistakes happen. But then, when it was time for the mains to be served, it quickly became clear that they were all luke-warm and had just been left on the side somewhere while we ate the starters. After complaining, frantic efforts were then made to reheat stuff, but by this time the whole meal had descended into farce. To top things off we were given the bill which, contained no discount or reduction, but did include a gratuity which we were not told about. Despite the problems we left a tip, as the waitress had worked hard to deal with the issues, and it was only later that we realised that we'd effectively tipped twice.

Lovely Bill's- really big and spacious inside, quite empty when we went. Food was lovely and service was great.

Service very slow. Entrance too small. People queuing to be seated at tables and serving staff having to push passed with plates of food trying to serve people. Need a Seperate door for customers and service staff.

Poor over priced food, went home hungry. Not going back!

OK, Service is rather slow at busy times but the food is well worth waiting for :) Recommend some of their breakfast items. Can no longer recommend this restaurant as the now refuse to accept the legal tender (cash) of this country - a very stupid thing to do 😔 To be clear, I often use a credit card to but boycott ALL places that stupidity refuse to accept cash.

We had a wonderful evening at our family meal this evening! Very well looked after by Elsie. The food was fabulous and steaks cooked to perfection as asked for! Drinks were flowing and the atmosphere was really relaxed and enjoyable. Staff also looked after our two dogs very well which was extra special!

Really good food. Really good atmosphere. Really good staff. Dog friendly too.

Overall the dining experience was enjoyable and the atmosphere of this restaurant is great. I will surely comeback next time thank you

What a fabulous lunch at Bills Gloucester Quays. Very dog friendly. Hollie was so friendly and helpful and couldn't do enough for us. We will be back.

Lovely food and polite staff. But got charged for a child's meal when obviously it was meant to be free as they advertised that on their website.

Staff were friendly food was very tasty good choice of food on Menu my first time here Visited 3 times in a few days, Carnt wait to go back when next in the area

This is a really disgusting place to eat!! It is extremely expensive for the taste and quality of the food, what a shame! Won’t recommend it

Nice, but not advised that they didn't accept GBP (cash) until we tried to pay..

Great service from Lucy H In a busy bank holiday Sunday restaurant. She was the exact right level of attentive and chatty. Really good. Fish ginger burger was delicious BUT needs more mayo, I had to ask for some it was too dry. The halloumi was excellent, but did t really like the creme fraiche with it. Too much of it, wasted. It’s my favourite place to eat when shopping at Gloucester Quays. Always good!

Brilliant food and fantastic service. We originally sat outside but it started raining, the server effortlessly whisked us inside to a new table already set with our food. Effortless bill payment. Thank you!

Portion for breakfast was really small for the money. The money is comparable to other joints but not portions.

Lovely lunch (eggs benedict) at the Quays. Staff was excellent and service was quick. Did contemplate the bottomless pancakes on the menu though!

Came for breakfast with my mum and sister. We had no wait at all to be shown to our table. Our waitress was professional and really nice. Top marks because this is the only place that ALWAYS asks if there are any allergies everytime we visit. The food was quickly and freshly made and tasted really good. Bonus that we got to use our blue light discount too!

Great burgers, great stuff and great location.

Food was alright however definitely not worth the price, service wasnt the best and the music is so loud you cant hear anyone

My favourite place for breakfast. Their eggs royale is perrrrrrfection.

Went to bills and the service was terrible my food came after the others in the group had finished there meal the man serving was rude not a place I would go again

Service - excellent Food - excellent Beer - excellent

Food was good. Bill's need to stop automatically adding a service charge to the bill though.

We visited Bills having had a poor breakfast the day before at a local cafe. Bills was busy but the service from start to finish was excellent. I would have liked a bit more variety on the breakfast menu but the Garden plate breakfast was fantastic and I would highly recommend it. The tea pot you got when you ordered tea was the largest I have ever seen for 1 person and I got 4 cups out of it which was great. I would certainly recommend giving Bills a visit when your next in Gloucester and looking for a nice breakfast.

The worst meal I have ever had in my life. Our food was COLD - nothing on the plate was warm. £40 later we had a disgusting meal. Don’t bother with this place.

Went for breakfast was very expensive and not worth it I had scrambled eggs which were over cooked in the microwave with bacon that had no flavor and cost me £10

Really busy but expensive for what you actually get

We visited Bill's on a rainy April morning for breakfast. Service was great, prices were okay and the food was excellent. We would definitely visit again if we're in the Gloucester area again. Bill's is also very much dog friendly.

Place decent, mixed quality of staff. Food good, although I had to send mine back as served cold. Replaced fairly sharpish tho'. Best turmeric latte/golden latte I have had for quite sometime.

Yes a lovely restaurant great food, but the crab cocktail was a bit spicy, but a great great restaurant 😀

Nice little restaurant with good food

Great location and service highly recommended 👌

The eggs royale and florentine did not taste as fresh as it could have been. The bloody Mary and immunity smoothie were very nice... Strange they bring the food out before the drinks...

Really good food and not expensive. Dog friendly, which is a rare thing in this "city" because nowhere else is! A highlight in an otherwise dull visit.

Had lunch today it was very good. Also because it was mother's day had a free pud. Lovely xx

Rustic charm, clean toilets, friendly attentive staff and a wicked full English breakfast.

Love it. Great food and great staff

Nice food, service was a bit slow but made to feel very welcome in my wheelchair

Had a wonderful evening with family. Friendly staff, wonderful atmosphere and great drinks. Manager Jess was fabulous, you could tell the place is managed well with the way staff were with us. So our gratitude to Jess and Hollie who looked after us and our furry friend the entire evening.

Nice decorations and spacious, but some of the food was quite bland, such as the chicken shawarma and burger. They make you ask for the bill in person to remove the service charge as you cannot do that online which I found to be pretty stupid. Service was pretty meh too, waiters rarely, if ever, returned to the table to ask about the food or if you wanted deserts. Probably wouldn't come again.

This is the third Bill's restaurant we have ate at and I have loved each visit, the gluten free options available are truly amazing both in taste and presentation.

I’ve always loved Bill’s but this specific one in Gloucester Quays is by far the best of them all! Always the best service from all staff members! Especially this evening, Alex was amazing and when I didn’t know what to get for drinks, starter and main he picked all the best options

Poor choice of mains. No fresh vegetables on the menu other than beetroot. The house salad was good. The seafood linguini was quite short on seafood and the two chicken dish presented chicken that was dry and overcooked. The biggest disappointment was the red wine, at around £8.00 a glass not very good. We tried the Shiraz and the Merlot and we're not impressed. Primitivio was on offer as a full bottle only but we thought that at £40 that was bit over the top! We visited on a Saturday evening and the restaurant was only half full, there was no atmosphere. The staff were pleasant and attentive which was a plus. Even so we shan't be returning any time soon.

Great atmosphere. Friendly staff. Great food. Shame the one thing I wanted wasn't on the menu. (Aubergine FRITTERS)

Thanks too Holly and the team for a beautiful lunch, was made very welcome and service was friendly and fast.. Had the best burger ever, wonderful food.. Many thanks Kev & Steph

Holly was fantastic! Lovely service and quick food.

Loved the duck great atmosphere lovely server's (Holly)

We had a lovely Valentine's evening, food staff, everything was great, Will definitely go back & soon 💫😘💫

Waited 20 mins to order a drink (coffee), waited another 20 mins for it to be served (after I chased). When the bill came we were charged 12% service charge on drinks!!!!

Bills has a nice menu and it's a nice atmosphere. I had the big breakfast but sadly it was all dried up like it was left under the hot plate for ages. The sausage and egg were nice and the beans but the other parts were quite dry and unpleasant. Due to that I've had to rate it a 3 star. I have been to other Bills restaurants and the quality is excellent so this one is letting the chain down a bit. But we have only been here once so maybe they made an extra breakfast by mistake and left it under the light and I was unfortunate to order it. Hopefully they read this and they take the quality a little more serious when sending out food. I know they don't want to waste but we a customer's are paying lots of money for quality and for such a simple menu item.

Took my daughter for breakfast, service was great, as was atmosphere. She had the vegan pancakes with fruit and enjoyed them. I had avocado on toast with poached eggs. Sadly the toast was tough, poached eggs were actually fully boiled, cherry tomatoes old ie not fresh and there was barely any seasoning/flavour. A bit disappointed 😥

First visit and quite a good one. Service was good and friendly, allowing us time to order without making us feel pressured. After the orders were taken the food arrived in that nice time between not hurried and not too long. Menu choices were good, portion sizes were very generous and the quality of the dishes good. Drink choices again were good and I have no complaints about my choice of red wine. Certainly worth a visit and if I am in these parts again I will definitely consider a return visit.

A wonderful experience, beautiful atmosphere. The food is delicious and the staff are wonderful!

Lovely brunch this morning, colourful and tasty food, great service from Lucy

Only 3* overall cuz they didn’t have doughnuts for pudding mate

I can only comment on the food it's all I remember sorry! Burbon Burger absolutely incredible, it's the bestest burger Iv ever had🍔..

Fantastic food Jess E was so helpfull and definitely would go back again. Highly recommend stopping in for a bite to eat you won't be disappointed ..

Great little place to chill and grab some food. Staff were very friendly and helpful and the food was great! Welcoming atmosphere in a modern but cosy setting.

Consistent quality lunch with OK service. The profiteroles were disappointing. We got our coffee before the profiteroles - we'd prefer the other way round.

Amber provided us with a great experience, food was timely and really tasty !!

Pretty good. I did go in with an intention of something specific, but they were off the menu that day. Good other options.

Excellent service and so dog friendly - they even have a special dog menu! Although the options sound really good, they are actually just a bag of treats though! Our food was delicious and speedily provided. An excellent place to eat and a good price. Elsie and Chris were especially lovely and provided great service.

Perfect breakfast in a nice setting - the food was fresh, albeit not the orange juice. Tea and coffee servings are huge. I appreciate seeing a lot of vegan options.

Very disappointing visit here for lunch today. We had booked a table (family of 4 with dog), but still had to wait nearly 10 minutes in a queue to get inside the building. The staff were very friendly when we were seated and took our order promptly. However it was then 50 minutes before any food was served with no explanation or apology. The 'All Day Brunch' had clearly been sitting on the pass far too long - the baked beans were congealed and the tops of the fried eggs were like leather. The staff did offer to replace it without quibble, but it meant the rest of the group had finished their meals before mine arrived. The final straw was the automatic 12.5% service charge for quite poor service. There are lots of attractive restaurant options in Gloucester Quays so suggest you pick one of the others!

Had a decent meal here, happy to make menu tweaks. I had the chicken shawarma which was lovely, other half had burger but the portion for him was really small. We didn't stop for pud. Was ok, I'd go back but he wouldn't be too keen. Lovely server, nice place.

Lovely food and great service. Jay was friendly and helpful; we will be returning.

Great food, very prompt and friendly service. Excellent GF Menu

Had a group of 12 of us for the Christmas meal deal last Saturday (16th) Staff were their usual attentive and helpful selves, and the venue is superb for groups. All three courses came out together, and bar lacking in plenty of roasters was good for all our group. Only gripe was that the drinks menu appeared to be a special one linked to the Christmas deal, and seemed considerably more expensive?