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The best restaurants serving British food in County Durham North East
254 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
21 Opinions in 1 websites
At £28 per person from one of the top hotels in the North East I was expecting a lot better, 4 small finger sandwiches each, 4 scones and small cakes. Not a lot of effort and no selection of desserts cakes and pastries as advertised. I had a flat white which was cold so asked for another and received a cold cappuccino! We had been gifted afternoon tea for 2 as a birthday gift (£56) and so I emailed the hotel to ask if I brought my niece and nephew would I have to buy another two teas and was told no. We were seated and I gave my gift voucher to the staff explained it was two teas. Embarrassingly we were charged £56 for an additional two teas. Also £11 for a glass of wine!! Not recommended at all. Very disappointing.
13 Opinions in 1 websites
Grim. Miserable bar staff. Toilets disgusting, no lights or toilet roll, sanibins foll of bottles and other rubbish. One recommendation if you are thinking of going here, use another pub for hygiene needs. Ironically the beer- Camden ales - was fine. Could have easily been a great visit - but it really wasn't.
10 Opinions in 1 websites
The hotel was lovely however the restaurant was poor - would not recommend. The staff were kind and did take off two portions of fries from the bill due to the problems with the meal. Most of the meals were not hot by the time they got to our table. Two people had the fish dish which they said was very nice however it didn’t come with many potatoes at all. The chicken tikka masala wasn’t really a chicken tikka masala (rather tomato chicken) and a different chicken dish was really quite over cooked.
10 Opinions in 1 websites
Really poor service clubhouse was closed someone in the office wasn't interested professional apologised well stocked shop,course was ok wouldn't go back plenty more clubs who actually provide a service.
6 Opinions in 1 websites
Fish small and batter hard chips cold as were the peas and curry sauce.Have been here before but never again £13 waisted .
5 Opinions in 1 websites
We recently visited this restaurant that we had previously enjoyed for its great food and service. Unfortunately, our most recent experience fell short of expectations in several ways. Upon ordering drinks, we had to wait 20 minutes for the first round to arrive- it was two cocktails but this is an awful long time bearing in mind our table was booked for 8:00pm so quite late really On to the starters, compared to previous visits, a bread bun was served with hummus instead of the usual flatbread or breadsticks, which was a bit unusual. My husband enjoyed his meatball starter. The service further lagged as we waited over 15 minutes for our empty starter plates and drinks to be cleared. The next round of drinks took as long as the first. On to the main course, despite the understanding that meat needs to rest, the steaks we ordered arrived cold. The waiter took them back and returned them warmed, but all of the accompaniments were cold as a result. Additionally, the chips were disappointingly rock solid, and there was a lack of butter on the dry steaks and the promised greenery was missing from the plate, both stated on the menu. It was evident that the restaurant was understaffed, as indicated by the delays in service for both drinks and meals. Even when we expressed our concerns to the waiter, the manager, in the background, did not make an appearance or address our dissatisfaction. It’s really disappointing that our recent dining experience here was marred by slow service (not the wonderful waiters fault who was running around), cold food, and a lack of attention to detail. I hope that they can address these issues- really unexpected from The Apartment Group. We’ve eaten in many of their venues and this visit was by far the worst.
3 Opinions in 1 websites
Went there early afternoon on the Tuesday. Game of pool and a Guinnessbeing my guilty pleasure. Prity empty but another couple followed us in and started playing pool. Got our drinks and sat down to wait for the game to finish when the music was for some reason turned up so high I couldn't hear myself think. I don't think there interested in customers and use this ploy to get rid of them. It worked! Everyone left.
82 Opinions in 2 websites
We went for an afternoon tea and a spa day at Raddison Blu Hotel, and as always, had been a great experience. They refurbished the restaurant, and it looks so great. The spa day was really nice, too. Shout out to the massage therapists Clare L and Janine, who were very good. Ladies, you made our day! Thank you!! ❤️
19 Opinions in 2 websites
The food was average, but had a lovely glass of Chardonnay. Also a massive shout out to Jennifer who was an amazing waitress very attentive and friendly