Morrisons Murton - Cafe in County Durham

The queues are ridiculous now. Too many trolley self service and no basket self service has created major queues. I'll be going to ASDA instead as I just don't have time for these long queues.

Nice big airy supermarket. Wide variety of foods (and in stock/dates unlike another Morrisons), Wide aisles. Also has 1coffee shop,(entrance) and one cafe further inside. Handy to combine food shopping with a visit across the road to Dalton Park!!

Large Morrisons situated in Dalton Retail Park. Plenty of parking. Free cash machines. Cafe with a good selection of snacks,meals and drinks.

Very good supermarket. Very clean, staff proffessional and polite. Highly recommended

Plenty of space in isles, friendly staff

Good shopping well stocked good atmosphere

Parking isn't the greatest. Lots of spaces but tough to get out due to Dalton park traffic

1st time I've been to this Morrisons, lots of different stock and space to get around in my wheelchair

UPDATED-- From 2 to 4 *... Good Customer service but please can we have less Charity Stalls blocking the entrance.--Prices have notably gone up and there are only a few check out tills that are manned with people having to use the self check outs so expect queues if you cannot or choose not to use the manned till .Updated...PLEASE if you're only having 2 or 3 checkouts open at noon then have more self checkouts open as 3 were out of action in the self service checkouts and queues were ridiculous. A great "Butchers Choice" and Pizza counter .The cafe is ok but lack of staffing there means some tables not always cleaned

Sometimes I shop here myself or I order on line. Great shop.

Well laid out & nice wide aisles

Nice big supermarket that adds to the selection of shops at Dalton Park.

Bit more expensive than regular supermarkets, but the quality is also better.

Morrisons' Florist -what a joy I've got from their discounted bouquets! Normally £20, which undoubtfully they are worth, and I'd say more! Yesterday was lucky, some were discounted to £0.30, some £5. I got 2 for under £3 together -unbelivable. Have a look at my photos to appreciate the variety of plants, the mixture of shapes, textures, and colours! Gentle salmon-pink freesia, statement purpurous gerbera, silver pussy willow for the spring is coming, delphinium, dark purple carnations, light purple alliums, timeless chrysanthemums -purple, pink, green and that's not all! Being careful with money I'd probably pass them should they cost more. However, businesslike, I think the Florist is doing a great job, as I would certainly choose to go shopping to Morrisons next time. And it's nice to make those flowers please people rather than leave them dying full price!

Great pork pie from the deli counter.

2nd Update January 2025 Visited the store 02/01/2025, to see that they had food storage containers on offer at £4, however if you used your loyalty card it cots you £5. After emailing customer services they told me it was a miscommunication. Visited the store again 10/01/2025 still the same rip of loyalty where using you More card cost you more money for products (See attached photos). Updated reviews as of 12/09/2023 Upon my latest visit, no manned checkouts on and was forced to have to use a self check out, which unsurprisingly didn't not work properly, unknown item in baggin area!!! Finally when the one member of staff looking after about 20 self checkouts arrived to sited it out, once they had don't that they themselves decided I qas pay by card without asking they put it through as a card payment. When I was paying with cash!! No customer services with regard to actual manned check outs, one member of staff looking after 20 or so self checkouts, self checkouts never work problem and staff decided they way your paying for items!! The only reason self check outs exists are so places can spend less on staff wages, taking away any form of customer services. Shocking and appalling use of ever increasing self checkouts. Typical supermarket, would be better if they got rid of the self checkouts and but more real staff on tills!

We came here for a quick in-expensive lunch before a busy day and were met with the most friendly staff from the self order point to the point we were served our food a wonderful member of staff Jill looked after us she was warm friendly and frankly made our stop all the better she is a credit to the company, side note the food was decent with decent portion size too thanks Jill you are a star

Good selection, enjoyable all day breakfast.

Great store and extremely helpful staff

Always good quality meat and veg. Cafe does really nice cheese and ham toasties, the staff are very pleasant and helpful too.

Can someone explain how a sausage sandwich from the hot counter cost £2 but a sausage sandwich from the Cafe cost £3.50? Keep in mind these sandwiches are identical

Quite a large store to look around.Clean and tidy and good choice of items to see. Staff friendly and helpful.

Friendly staff lovely clean store well laid out. Cafe sitting area was cold today left my coat !

Good selection of Food, Clothing and Drink offers. Got some tasty food in the Cafe.

60p for a carrier bag! how much of this goes to charity? I bet I don't get an official reply.

Excellent customer service, prices are up same as everywhere, but a great store

Café experience absolutely shocking, had to wait 55 minutes before food turned up and the place didn't seem busy..... Terrible, won't be back 🤬🤬🤬

Busy getting in, busy getting out - but a decent store

Love their fresh pies especially the Scotch pies but never seem to be many on the shelves.

First time here and plenty of seating and some comfy booths, ordered food of machine and as there is only one people were waiting,never completed order so ordered rest with women on till counter, good service and food and drinks spot on but i removed some items of my breakfast as not like but thought maybe option to swap with extra food,usually go to the Dancing Betty but prices there expensive now so we will come here for eats before shopping at Dalton Park ,great menu great prices also Morrisons points and free kids meals,tables a bit sticky and lack of staff so only 4/5 to day.would recommend.

Nice store, quite big but quite a small freezer section

The deli, chicken & pizza counter are never open past 5pm. The bread counter never seems to have any sliced fresh bread anymore. They always seem to be low on all fresh produce. The fridges are constantly leaking all over the floor. Even at 6pm they have the aisles full of boxes & trollies as re-stocking. The disabled toilet however is very spacious and even has a hoist

I love Morrisons at Dalton park the shop is very clean and the staff are very helpful. My only criticism would be choice having been in other Morrisons I found a lot more choice in most items.

quality all round nice and clean the bakery knocks spots of mark and spencers yum

We live pretty close so use it as a rather large corner shop which is great. Would be great if the prices came down a little.

Just love morrisons always fresh foods and get some great offers wouldn't go anywhere else

Hate the self service tills but have to use them as people on tills are few and far between and there should be a till for people will 3 items or less instead of me with a bottle of milk standing behind 6 trolleys of full sopping

Breakfast stuff reception is not polite

Staff usually very helpful & obliging. Throughout the whole store.

A good supermarket to do your weekly shop in.

Nice shop. Nice location. Very clean. The lady at the check out was quite chatty. Still quite expensive.

Big! Well set out. Staff excellent.

Nice shop Well laid out and sign posted

Quick visit ,got everything needed

Very good supermarket. You can get everything you need in there. Clothes, home items, food, sweets, drinks, alcohol. Everything is in this shop and it’s not even expensive if you have a more card

Marvellous place to shop spacious and plenty of choice still the best supermarket in the area smells of fresh bread loads of choice bread cakes deli fish cheese meats vegetables all fresh wines and beers always good offers on throughout the year also stocks a wide range of clothing

Large well layed out supermarket, coffee bistro and café. You order your food and drink using the electronic board, very simple to operate. Free parking a great asset. Definitely worth a visit.

It's a supermarket which sells food an other household goods - What else is there to say 🤔🤔🤔🤔🤔

Very poor, bought wine on special and charged us the full price when ticket was there, no apology or nothing, will not be back in a hurry, been back and it gets no better, people of deli counter gone on lunch be back in 15 mins what a joke ffs

Ate in the cafe. Breakfast was nice but not very hot.

Mostly decent but I wish they would wrap their fresh meat up better, twice now I've wasted money because there's been a rip in the packaging and the meat has gone bad.

Clean and nicely set out, some good bargains o the wine from time to time.

Why am I always spot checked for my receipt by Morrisons security? Seriously - every branch I enter.

Short staffed Waited 45 minutes for food

A bit expensive but good quality

I've been sitting in the carpark for 1 and half hours trying to get out. There appears to be only 1 exit and there are road works on the A19. Which idiot designed a Car park with 1 exit. No staff are coming to help. No sign of police. No help at all. People are sending their passengers to get coffee and snacks. Not great.

Spot-on, I only came for somebags of slate as they are the best price locally but it was hard to walk past all the baked without getting some cookies!

In my opinion, morrisons is going down the pan. There are queues at the check out only two tills on. Think they want you to use self service tills. Only a skelton staff in restaurants tables not getting cleared, no saucers for coffee cups. People waiting for food, orders not going into kitchen, food standing on the counter getting cold. People cancelling orders getting money back. Something wants to go in and sort them out the staff are run off there feet two people doing all the work.

Easily the best Morrisons I've ever been in!! There were so many options for different things you can't get in other stores (eg MEAD!!!). Very nice and clean, staff seemed very happy and we're very approachable. Special mention to the woman on self scan for her bubbly personality and great customer service! I didn't get her name but it was just before 1pm and she was blonde with glasses :). Perfect example of a great worker. Thank you so much for your help!!

Clean store good selection of food service was excellent Morrison's staff all ways smiling car park good cafe not to bad

Generally only go here for beer and sometimes snacks that go with beer. The ales selection is excellent and in my opinion the best supermarket locally. Only Booths beats it and we don't have one nearby. Prices are mid-range but there is almost always an offer if you are buying 3-4 cans or bottles, just make sure they are all on the same offer as I have fallen foul if this at the till on occasion. I'll stick to Lidl for main shopping and bread but this is a decent alternative and a better option for beer choice.

Lovely Morrisons! Although there is no salad bar.

Lovely place to visit and a lovely place to go shopping and enjoy the day

Love the fresh fish counter that most supermarkets don't have.

Went today and called in for some food. 5*service from Leah and other member of staff (sorry didn't get her name) We happened to casually mention it was my wife's birthday during our conversation at the till, because Mum in law and Wifey couldn't decide what to choose and Leah brought us some donuts and a cupcake as a surprise after our meal. Really nice touch. Baby enjoyed her beans, sausage and chips immensely too. So thank you. We will return.

One of the biggest Morrisons around but as usual few checkouts open.Part of the plan to get us to use self service I suppose.Personaly I never will.

Jan on tills absolute star Worth her weight in gold.

Wide selection of goods - some good offers too 😊

Shortage of staff. Staff working in shop and cafe do their very best but all seem to be doing 3 jobs resulting in shoppers having to wait for service.

Good store but not really interested in customers needs.

My sister needed to do a bit shopping she cant walk too far but has her mobility scooter so I took her through to Morrisons Dalton Park well impressed little busy but got parked in disabled parking ok oh plenty room for her scooter mobility, she got everything she needed nice place to tell truth and plenty room well enjoyed this shopping trip to be honest

Well stocked supermarket. Ample parking. Recommended.

Some scum bag has stolen all the Lego Star Wars figures from the Lego star wars magazine's

Very busy Plenty of choice but prices are higher than Asda

Good for gf and general food shopping

Very understaffed on tills, especially on mothers day. Line for tills very very long especially self serve

Big store. Good selection of fresh food. Wish the hartlepool store was set out this way

I generally love Morrisons. Usually shop at the Sunderland store. Came here today as part of a trip to Dalton Park. Unfortunately we decided to get a snack in the restaurant.... What a shambles. Ordering for 3 on the screen is a nightmare. Only one screen. No receipts so when told to go to the counter for drinks, I did not know what my wife had ordered.. She was in the loo with our 3 year old. Staff at the counter couldn't look up the order. Lady on the counter said " you could have ordered at the counter". Am I psychic? The big sign at the screen says "order here". When we finally got to the table with our drinks we had finished them by the time the food arrived. Whilst waiting I watched another couple give up at the screen and walk out. There is a QR code on the table as well... I could have ordered at the table! Photo is of our empty cups waiting for the food to arrive! Went to get some blueberries... Good job I noticed that the ordinary blueberries are cheaper than the budget brand. Went to get some kippers for my breakfast.... Out of stock. Another visit 6th March 2024.... No improvement. Lunch area, sandwiches etc, a total shambles. Couldn't work out any options in the restaurant which had only cheese, ham and cheese and ham sandwiches. Very poor.

I went into your cafe. I was disappointed in the service. It took thirty minutes to get a toastie when I got it was cold, horrible to eat, and had to go through in the bin ... I sat at the table it was dirty had removed the last customer plants & cup waitress was going past tried to get her attention, with no joy in the end my friend had to go and ask her if she could remove then 45mins later ..I do understand it was busy not enough staff sorrow I won't be coming back to your cafe

Dalton Park - Morrison's coffee n cake - superb!!! - for a supermarket coffee is unbelievable xx

Love Morrisons instore bakery and fresh produce. Not the cheapest place to shop but you get what you pay for.

It's a morrisons. Nice sausage sarnie.

The floor in this cafe is so thick of grease it is actually lethal if you use walking aids . It was the same in November when we visited Dalton park . Food was ok but needs a good deep clean

Always go with a shopping list but it's always a lot more I buy what isn't on my list

This morning about 11:10 am somebody sprayed strong perfume at Morriston, near milk, opposite of milk, the activities against uk criminal law.

Used cafe great clean spacious happy staff nice food good value.

Free parking We enjoy shopping at Morrisons great bakery counter lots of offers recommended.

Love looking round different stores , no Morrisons in Washington

What's going on? The shelves are empty, no meat , no chicken since Christmas. Hardly any meat at all & no fish?

Cafe disappointing. Ordered by machine and paid. Then told that dessert not available and only one option for replacement which I did not like. Changed £3 dessert for a cake at £1.30. No mention of any refund. Food not very warm and staff seem uninterested. Cheap but not very cheerful.

Always a pleasure to visit Morrisons 👍

Just love it easy in easy out you're weekly shop and cheap

Vile atmosphere in this shop. Only visit as a last resort. Count on 1 hand happy staff in this dump. Prices are way above other stores for the same item

Great shopping bread scones meat excellent

Staff very friendly helpful and nothing is a bother. They have a disabled toilet with all the equipment in like hoist bed, very spacious.

Friendly staff had lots of bargains

Absolutely appalling experience for lunch with my mam, ordered a small breakfast and a prawn Sandwich,no cutlery, dirty plates around area of condiments,no serviettes, only a kitchen roll !! Breakfast was cold and very unappetising tea was served in dirty teapots, avoid this place!!!

A typical Morrisons. However, here I often have to wander around the car park to find the trolley we want, the smaller adult trolley

We had Christmas Dinner today at Dalton Park,on 7.12.23 and most of it was cold which was very disappointing, enjoyed the desert . So unfortunately we will not be going again 5 out of 10 today.

Ordered Cappuccino it was cold asked server for hot water as coffee cold wasn't bothered, ordered breakfast everything cold except fried egg give this place a big miss. Staff have a don't care attitude