Based on 235 opinions finded in 3 websites
Based on 235 opinions finded in 3 websites
Nº 1282 in 1489 in County Durham
Nº 236 of 254 British in County Durham
Opinions
Fish and chips are always great but delivery is unreliable
Jacqueline . 2024-11-29
MORE AT Just Eat
Fish cooked to order, batter was as I remember it, lovely .. but the fish was none existent, loads of batter with some parts of fish so thin it was "crispy" very disappointing. Chips were tasty but over half very "bitty". Service was very friendly / accommodating, sadly the meal let things down 😟
Denise W . 2024-11-25
MORE AT Google
Food arrived so fast and was red hot! Really good food. Proper fish and chips. Will definitely order again.
Jessica . 2024-11-24
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Food wasnt great kebab meat was very thick like rubber, garlic sauce was like a jelly texture not very nice tasting, fish had no taste only thing that was ok was the chips
Vickie . 2024-11-20
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This is absolutely the best takeaway Durham has to offer, great food, great prices, fast delivery. No matter what you get chippy, kebab all the food is great and well cooked. Love ordering from here! £10 well spent including delivery! Nice.
Kaleb Jones . 2024-11-04
MORE AT Google
I allways do honest reviews. last night's fish was beautiful. 10 times better than the last one nice golden batter *****
Ian . 2024-10-26
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the chips were burnt and the fish was dry.
Sam . 2024-10-24
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Excellent, fish was nice and soft and chips were just right
Dawn . 2024-10-24
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The fish batter was thick and undercooked is some parts - most of it went in the bin .
Gillian . 2024-10-16
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Beautiful chips done in beef dripping, absolutely lovely
Ragnar Ragnarson . 2024-10-13
MORE AT Google
I order from Stanton’s regularly and, as usual, the food was good. Unfortunately it was delivered not than 2.5 hours after I ordered (the original eta was 45-60mins). I asked for an update and a new time was set (which would have made it about 1hr 45 mins), but still no sign. A call to the shop got a fresh order dispatched but it didn’t really help when we’d waited so long.
Rosie . 2024-10-12
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Good value, large portions. Would recommend.
Adrian . 2024-10-12
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freezing cold . where is my fish? very thin slither all batter. I want a refund. last couple orders been spot on . one way to loose customers
Ian . 2024-10-12
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as usual the food was top notch but they forgot our pop. can't deal with missing pop.
Mark . 2024-10-08
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Food was fairly warm (so still edible) but not hot.
Kenny . 2024-10-08
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fried chicken was burnt unedible worst takeaway ever
ANNE . 2024-10-06
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order was changed to delivery. Good service.
K . 2024-10-02
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food is always hot and tasty. 10/10
Sylvia . 2024-09-19
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Been there loads for Friday night fish and chips. Decent price and nice food. Not open at 1am tho! Think it means 3pm on a Wednesday afternoon not 1pm Thursday morning as just arrived now and it's closed.
Chris Dodd . 2024-09-03
MORE AT Google
Fish and chips were undercooked and very greasy. Disappointed ☹️
Stuart . 2024-07-30
MORE AT Just Eat
I always order my fish n chips from stantons , but tonight's order was poor. the fish bites looked and tasted like they had been reheated from the night before, battet was brown and fish was chewy, chips where cold , won't be ordering again
Michael . 2024-07-12
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Después de haber esperado casi dos horas para la entrega recibimos nuestra comida. Frío. Las patatas fritas parecían frescas, pero el pescado y la masa de salchicha parecían doblemente cocinados / calentados. Muy mala calidad y nada como solía ser. Rebozado marrón oscuro y pescado seco que eran amarillos alrededor de los bordes. Va a pasar mucho tiempo hasta que usemos Stanton de nuevo. ¡Deben mejorar o perderse!
Cus2merAlwaysRight . 2024-07-12
MORE AT TripAdvisor
Nice food battered burger was tasty
Ian . 2024-07-12
MORE AT Just Eat
£9 for a very small fish don’t think I’ve seen a smaller fish before. The chips were so dehydrated with no substance to them. The curry and chilli sauce was very watery and weak. First and last time ordering for me I think.
aiden . 2024-07-01
MORE AT Just Eat
Had twice past few months...first time 3 hrs delivery , tonight delivery on time but bland...chips no taste...fish batter was hard underneath...shame as used before and were nice....be interesting if any feedback....
Colin Wilkie . 2024-06-23
MORE AT Google
£8.25 for a chicken Parmesan that’s 2cm thick. Whatever they are passing off as chicken is NOT chicken. It was slimey and grey. Zero béchamel sauce. Which I chose. Asked them not to burn the base so they gave me an undercooked one. How any one can cook that and send it out baffles me. Is it so hard to cook it properly. Even cooked properly it looks like really bad meat I’d of not ate it. Slimey like egg white. Pure rotten. StraIght in the bin
Lauren . 2024-06-22
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Wouldn’t go again. Chips were stale with black bits and fish was watery. They didn’t even get the absolute basics.
Em . 2024-06-21
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ordered burger with salad, received burger with chips.
Martin . 2024-06-13
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chips were cold and flat. fish was lovely
Eileen . 2024-06-08
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Foods nice but £6.50 for chicken curry rice n chips in the shallowest carton ever is a bit steep used to get a bigger portion than that
Lauren . 2024-06-07
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Cheesy chips are quite frankly brilliant. Best in Durham. But the service is miserable. They close earlier than they’re meant to and their staff always seem unhappy to be there and even unhappier to serve any customers who dare walk through their doors
Patrick Randall . 2024-06-02
MORE AT Google
They said they are open until 3 but they were closed at 2:97
tom wooldridge . 2024-06-02
MORE AT Google
good size fish and great chips tonight. must have a new cook
Ian . 2024-06-01
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ordered burger with salad, received burger with chips.
Martin . 2024-05-30
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half hour late n totally freezing cold
Theresa . 2024-05-30
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food was really nice but we didn't receive the 2 curry sauces that we ordered!!
Katy . 2024-05-27
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ordered burger with salad, received burger with chips.
Martin . 2024-05-24
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ordered burger with salad, received burger with chips.
Martin . 2024-05-24
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The food was beautiful as always, delivered hot and all present and correct. Delivery was perfect, driver always happy and friendly, couldn’t ask for anything else xx
Victoria . 2024-05-19
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2nd time in the last 2 times I’ve ordered that I’ve waited over 2 hours to receive my food it’s
Aleshia . 2024-05-18
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absolutely awful. cold chips were scraps. fish if you can call it that was tiny
Ian . 2024-05-05
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The Antonio's pizza was tasteless and bland. Even the chillies didn't have a kick. I'm still hungry after eating this.
Chris . 2024-05-04
MORE AT Just Eat
order from here all the time and it's absolutely beautiful can't fault... but TONIGHT! I don't know how you can even think it was acceptable to send food out like that. food was either cold or loop warm chips and sausage looked like they had been sat forver so stale and not eadable the kebab meat had a horrid smell to it. and 1 off the pittas was not cooked properly still doughy in the middle. a lot off food wasted and in the bin. definitely put us off comeing back now.
Hayley . 2024-04-18
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Great fish and chips, 3 portions fed 4 hungry people, big pot of curry sauce, everything was hot and delicious. Would definitely recommend.
Agnieszka . 2024-04-14
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amazing as usual. chips proper old fashioned style
Janet . 2024-04-13
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Got to admit Stanton’s definitely knocks some nice food up. Wasn’t keen before but it’s improved loads and I order a lot more than I used to. Lovely peri peri chicken burger. Chips r lovely now fish and chips is nice. Nice fish cake nice sauces. Burger r bangin. Lovely
Lauren . 2024-04-08
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Food arrived a bit late but it was hot and tasty
Brian . 2024-03-23
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always good food and a friendly delivery 👌
Caroline . 2024-03-15
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Chips were great , fish rather small
Jacqueline . 2024-02-16
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how the he'll can you get a pot of curry sauce mixed up with a portion of chips !!!!!, late twice over too
James . 2024-01-28
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Fantastic food!! See you next week, thank you! 🤩
Pete . 2024-01-20
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Delicious and very reasonably priced
Kevin . 2024-01-19
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I'm a regular customer at Stantons - and they usually deliver during the expected window or a few minutes earlier. Fantastic food as always, will definitely be ordering again!
Joseph . 2024-01-18
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The fish was delicious and the chips were gorgeous like proper chips and I also ordered the curry sauce and it was proper Chinese curry sauce absolutely unbelievable!! Defo will be ordering from here again!! And even got some scraps thank you so much
Stacey . 2024-01-15
MORE AT Just Eat
I krder from here once in a blue moon hoping it gets nicer. But never does. Curry sauce tasted sour like it was out of date burger dry as sticks asked for burger sauce it came dry! And definitely heated up in a microwave everyone knows lettuce wilts in the microwave and that’s how the lettuce was. Gave the whole order to the dogs. Mingin
Lauren . 2024-01-13
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lovely fresh good portions very tasty
Karen . 2024-01-05
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Ordered fish and chips and the fish was almost all batter!
Debbie . 2024-01-02
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Fantastic fish and chips! Thank you. 🤩
Pete . 2024-01-01
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Half hour early loads of chips just thrown on top of fish and just scrappy chips and only just warm not happy
Christine . 2023-12-30
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Best cod I've had in a long time. Large portions alsi
Julie . 2023-12-30
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Haven’t had Stanton’s since I was a kid and I thought it would be the same , deeply disappointed , greasy , not very nice and clearly not under the same management . Even the curry sauce was rank , this was cooked by someone who doesn’t know what fish and chips taste like
Johnmichael . 2023-12-27
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Food was good as usual, except delivery was made with garlic sauce instead of the requested chilli sauce- was not in the mood to wait / chase up for a tiny refund.
Martin . 2023-12-22
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Very slow delivery, took over 2hrs. Parmesan was burnt underneath.
Stuart . 2023-12-07
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Ordered for 6 people at work, all were happy with taste, price and speed of delivery, thank you.
Peter . 2023-12-07
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What s#it was I served tonight, fish n chips £9 and (cheese poppers £5.60 these are over priced when I could get plated and garnish.) Not p#ss off with price. Fresh chip were ready and I was severed last weekend cardboard chips. Fish didn't favour much better. At least the curry I enjoyed, shame I didn't order more instead of fish n cardboard. Care and a little bit of quality missing.
Mick Hirst . 2023-12-05
MORE AT Google
Ordered on a recommendation. Ordered at 5:45, delivered at 8. I understand with the weather and they were a driver down it takes time but they should have stopped online orders if that is the case. I had to ring twice to find out where my order was. No apology, just stated it was on its way twice. Food arrived luke warm, didn't have the energy to complain again. The fish was quite greasy, and the chips were nice after reheating. Won't go back to be honest.
Zak . 2023-12-01
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Ordered a large chips and the portion size could have been a kid's meal. Also when the delivery driver turned up he called one of our female colleagues "hard work" and thought it was appropriate to intentionally touch her hip when passing over the food. Absolutely disgusting behaviour, will not be coming back. A shame because the food itself was quite nice.
Harry Efstathiou . 2023-12-01
MORE AT Google
Cold once again never order from here again
Judith . 2023-12-01
MORE AT Just Eat
Stanton’s has always been a family favourite. Tonight was a real trip down memory lane. Food is still spot on and the staff here are very nice. Highly appreciated thank you.
joanne . 2023-11-29
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The order took over 1 hour 30 minutes to deliver even tho I only live 5 minutes away, the kebab meat in my burger was freezing cold and solid the same as the actual burger pattie, chips well you ask for larger, pay for large then get half a little tray absolutely disgraceful been honest. A would have given this place zero stars if it was possible. Would definitely recommend you go else where to get food
Danny . 2023-11-28
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Great, arrived on time hot and tasty. Chips were good, fish excellent.
David . 2023-11-28
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It was bad little late on the colder side of Ok
David . 2023-11-15
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Fish & spam fritter were delicious, best spam fritter I've ever had. There was only one fault there were a lot of hard chips
Alison . 2023-11-08
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Pizza was delicious, will definitely be ordering again!
Lilly . 2023-11-04
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They were a bit cold this time guys chips weren’t as good as last time either very bitty no chunky no ones like last times …. Fish was brilliant though couldn’t fault it … just could have been hotter … don’t know if they had a couple of drops before us maybe as they were hot last time !
bev . 2023-11-04
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Our Cod and Chips were perfect today! Crispy tasty batter and juicy cod - beautiful!. My wife said the chips were the best she has had for years from anywhere. See you next Friday! 🤩
Pete . 2023-11-03
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Food was nice; 3 hours for delivery is unacceptable however.
Katie Trusselle . 2023-09-17
MORE AT Google
Terrible customer service just because ordered online and already had payment and they have the money they are not bothered how long it takes and if hot the woman on phone had terrible customer service skills and will never order from here again driver turned up wouldn't wait to see what state food was in and he drove away pure ignorance 0 out of 5 all food went in bin £30 down the drain
Angela Hall . 2023-07-23
MORE AT Google
I'm confused. I ordered from here about a month ago and the food was banging! Solid 5 out of 5. Thought I'd have a treat today after a long shift and got cold, stale chips. One portion with a nice black hair in it, along with Luke warm curry. £15 for 3 chips n curry it wants to be top notch. Too hit and miss for me won't be back ever. Consistency is key in the food industry.
Jason L . 2023-06-07
MORE AT Google
The very BEST fish and chips in Durham city!
Marc . 2023-05-23
MORE AT Google
Stopped by on a long overdue visit from London and these are proper fish and chips! Friendly service, good value, great taste!
Adrian Gill . 2023-05-14
MORE AT Google
Ordered an office take away delivery, I had fish and chips, with mushy peas. The fish was lovely, thick white cod, just right batter, the chips were lovely old fashioned chips. Would recommend. Nice generous portion, would recommend, no negatives .
Connie B . 2023-05-13
MORE AT TripAdvisor
* never have I wrote a bad review but felt like for the first time I have to* fish size was tiny chips not fresh batter was terrible, mushy peas legit like kids play dough. Nothing nice about the food at all 0/10 No one wearing gloves while preparing food. Won’t be going back anytime soon
Lewis brown . 2023-03-20
MORE AT Google
Great fish and chips. Ordering tomorrow. Yum. My friend likes the. Sausage and chips. Xx
Anne Cheesman . 2023-02-09
MORE AT Google
Went for our supper. Nobody behind the counter, although we could hear conversations in the area out of sight. Another party of three came in and walked back out when nobody came to serve. We shouted a couple of times for somebody to come. Nobody did. So shop lost five sales in the space of five minutes. Was always our favourite chippy. We will never go again, nor will we recommend.
JOMORROW . 2023-02-09
MORE AT TripAdvisor
My go to fish and chip shop. Always tastes beautiful, good quality fish and reasonably priced… although the fish is usually very greasy as you can see from the box… but hey it still gets devoured!🐟.
Beth Miller . 2023-01-30
MORE AT Google
Great batter taste from years ago. Good size portions and great taste reasonable prices
Peter Stebbing . 2023-01-12
MORE AT Google
Got chips ....they looked and tasted like they had been on a weeks holiday ....dried up and rock hard .totally inedible.
K . 2023-01-05
MORE AT Google
Ordered food at 8:09pm. On a Tuesday night. 10:10pm rang up as had not received food. Was told “I’m sorry good is out with Driver and will not be long” I said I would like to speak to the manager as 2 hour wait is beyond a joke. Was told manager is not in I will have to ring tomorrow. 10:50pm still no food… Rang again and was told my order was cancelled as I wanted to speak to the manager. I never cancelled order and am now sat in the house £20 down and no food. Person on the phone was rude, lied and couldn’t be arsed. Wouldn’t recommend, won’t think twice about using in the future.
Rob McConnell . 2022-12-21
MORE AT Google
Fish made me very ill . I'd never go again!!
TechoGecko . 2022-12-01
MORE AT Google
Staff extremely rude, borderline racist. Food itself was quite greasy, definitely some of the worst I've ever had :(
John smort . 2022-11-30
MORE AT TripAdvisor
Lunch Time deal £3 does the job
Edward Bancroft . 2022-11-02
MORE AT Google
Excellent Fish and chips , great service delivered on time thank you
Trevor Reed . 2022-09-30
MORE AT Google
Chips are undercooked and soggy. Fallen off.
Patrick George Miles . 2022-06-14
MORE AT Google
Ordered for 9pm on just eat. Arrived at 9pm hot food amazing only fault for me no salad with parmo and no option to order as a side but food that was delivered is spot on
Sarah Lonsdale . 2022-06-12
MORE AT Google
Bought food at teatime today. Chips tasted dry fish without batter over cooked sausage over cooked. Poor. Will not go again.
Mazzy B . 2022-04-18
MORE AT TripAdvisor
Called in for a fish supper for home, there was a lengthy wait for it cooking but I wished I hadn’t bothered, there wasn’t a great deal of fish once I got through the batter, which wasn’t that nice & even the couple of chips I ate before heading home were barely luke warm, do yourself a favour & buy a sandwich from Tesco express instead, you’ll be pleased you did!
SharonJT67 . 2022-02-24
MORE AT TripAdvisor
If I could give you a zero, I would, but that's not possible, so I give you... A 1. My friend and I got kicked out (she's Asian and I'm not British) while my British friend was allowed in. My British friends boyfriend (who's Asian) came in and kissed her on the cheek and the women who served her completely changed their attitude and got cold and rude straight away. Honestly the worst experience I've ever had and the rudeness and obvious racism experienced was awful.
Alesya M . 2022-01-21
MORE AT TripAdvisor
千万不要来这!她们(Hayley and Gemma) 种族歧视!我和我白人朋友来的 可是我被赶出来了… 两次! 我啥也没干, 第一次 我以为是因为店里有其他客人 (covid 好吧 我理解)可是第二次 就我们可就我被赶出来了… 真的不理解…只能想到种族歧视。再也不会来了…
sophialR4791EL . 2022-01-21
MORE AT TripAdvisor
Had burgers instead of fish and chips enjoyed by both if us
Alatair Gargett . 2022-01-16
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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876 Opinions
Popped in for the first time and we were really surprised. Old style pub with friendly staff and the food was brilliant. Can't wait to go back and try other things on the menu.
889 Opinions
I write this review with a heavy heart, as The Black Bull, once a decent value pub, has succumbed to a drastic decline that leaves customers like myself utterly disheartened. Before the dark cloud of COVID loomed the pub had great opening times that were a genuine attraction for customers. Late opening kitchen and bar offered somewhere to go when other venues were closed. One of the most significant blows has been the slashing of opening hours, a decision that has left the once vibrant pub lifeless. Staffing cuts are ruining the venue, leaving employees demotivated and demoralized. As if that weren't enough, prices have skyrocketed, making every visit feel like you're paying more whilst getting a lot less. Despite enduring reduced opening hours in a show of loyalty, the pub has once again slashed its availability, closing the doors as early as 9:20 pm on weekdays. This renders midweek outings for a drink virtually worthless, a bitter pill for the numerous regular customers who enjoy meeting within the venue. There's a group of 4 or 5 of us who regularly drink here multiple times per week who no doubt will look elsewhere. The financial decisions behind these changes seem deeply flawed. With a gross profit margin ranging between 63% and 67% on beverages, even closing at 10 pm incurs losses. I've witnessed 20 to 30 people some weeknights unable to make purchases due to the premature closure, losing potential profits (not revenue) of £50 per round or more. All this to save 9 staff hours per week (£90) .. although this was before hours were reduced further. At £4.55 for a pint of San Miguel, the pub is sacrificing approximately £2.55 in profit per pint. Multiply that by the number of disgruntled customers, and it becomes evident that this mismanagement is driving away loyal patrons. The suggestion that reduced opening hours save money is unfounded when considering the lost revenue and frustrated clientele. Regular customers provide bread and butter revenue streams and have increased loyalty. They are often most affected by these changes which ultimately are trying to reduce costs from a reduction in patrons At other times of trade. It's clear retaining customers and then boosting sales is the key not cutting hours. As a customer who, on average, spends £100-120 per week at The Black Bull, these reduced hours are an insurmountable disappointment. Tonight, 2 of us redirected £50+ of our money to a competing venue simply because The Black Bull decided to close its doors prematurely. What's additionally frustrating is that both Google, the website, and social media still have the previous opening hours. This smacks of decision making without follow through. The final galling element is that apparently these decisions were made well before Christmas and haven't been communicated to customers. Indeed this evening, out of the two of us coming in for a drink, it was only myself that were informed about the opening hour changes as I'd arrived at 9.05pm It would have been significantly better to have communicated these changes to customers well in advanced thus better managing expectations. I expect that these decisions have been made at area manager level and above, by individuals who are not familiar with the venues. If they were they would see the incorrectness of their call. If someone is to reach out to me about this review I'd expect this to be an Area Manager not a venue manager. Here's hoping you can rectify these errors in the near future. EDIT. Dec 2024 Weekday hours are now 10pm close. Slightly better though it would be much preferred to see an 11pm return to closing. Weekend hours are good and Sunday is 10.20pm last orders. Which we would like to see back to 11pm There have been some good additions to the bar. New IPA's San Miguel, Peroni etc have definitely helped a lot and there are more customers in now than when I last wrote this review.
477 Opinions
Came into the shop as it looked lovely from the outside, the customer service was terrible. Lady did not want to give her name, but I won't be coming here again. Pot of tea came out after 10 minutes.. and tea bag was split. Place next door was a lot more friendly ...
82 Opinions
We went for an afternoon tea and a spa day at Raddison Blu Hotel, and as always, had been a great experience. They refurbished the restaurant, and it looks so great. The spa day was really nice, too. Shout out to the massage therapists Clare L and Janine, who were very good. Ladies, you made our day! Thank you!! ❤️