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The best restaurants in United Kingdom serving British food
37.982 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
503 Opinions in 2 websites
This is related to the cafe . Arrived here for a hot lunch after reading google reviews and was in the area. Sadly was sorely let down for one when you have to wait up to 50mn for two simple meals the staff should remember that a hot drink matches with the meal and a customer should not have to ask can I have hot water to top up a drink of tea and keep it warm due to no meal being served and not told on order meal could be some time do you wish to wait for your hot drink? Also at no point did any members of staff tell us when it may be ready or a reason for the delay and seemed a tad miffed when asked after 40mns of silence 🔕 will it be long and shrugged n said probably won't be much longer now.. We at no point were asked when given a meal if it was ok again, no contact. And no, for one, if anyone wonders, the cafe was not flat out with customers. The wait would have been more bearable if staff took that thing called customer service seriously. Would not recommend due to this if you have a lot of time to waste and love when staff don't acknowledge then go for it, hospitality is far from it... not on the cheap side either, which makes bad standards of service sting even more .
492 Opinions in 2 websites
MOULDY PANINI BREAD!! RIP OFF!! Came here after passing through Banchory after a dog walk…. Bought a bacon and Brie panini, and tuna panini for 7.90 each, a bit of a rip off considering the bacon was not in the slightest bit crispy and felt undercooked. However this was still edible and tasted okay UNTIL! We discovered the mouldy panini bread. Went back with the mouldy panini after we discovered this and was given a 14 pound refund. Not the full refund which is partially why I feel the need to express make a review online. It was extremely expensive and overpriced panini which came with mould, the lady was apologetic and kind however the other male colleague didn’t seem so impressed about me returning the item who was in charge of processing the refund. Will not be returning.
492 Opinions in 2 websites
Met a friend here today on my birthday,cdnt believe how busy it was but now l know.A beautiful young lady greeted me and asked what I'd like almost immediately. My friend and l chose the delicious home made cake and when my slice arrived with a lighted candle in it the whole café broke into Happy Birthday. I'd had a sad morning but what a happy afternoon. Highly recommend this place you won't be disappointed.
483 Opinions in 2 websites
Stayed here once and had food here twice. Food is excellent. The chef truly knows his stuff. Atmosphere is lovely. There’s a slight room for improvement with customer service, and maybe consider keeping bins in a different area as the garden has tendencies to smell of raw fish. Still going to give five stars.
478 Opinions in 2 websites
I recently used cafe afloat to provide food for a birthday afternoon party for 80 people at Piston Gin. I highly highly recommend and off the back of this, I will make a regular visit to the cafe. Dave and the team really looked after us. The food was delicious, we got so many great comments on the food. Thank you Dave!