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2 Opinions in 1 websites
There are so many coffee shops in Whitley Bay, and Boodles has identified a niche in serving boba. However every time we have been they never ever have the brown sugar boba (which I think is the most popular flavour?!) One time we were even told they only serve that on a Saturday which sounds bizarre?! Also when sitting in for a coffee I really don’t like being served it in a cardboard cup, I’d prefer a proper mug or cup.
2 Opinions in 1 websites
Suggest giving the cafe a swerve and if you want to spend, donate your money to IWM instead. Went on 16th April. Ordered cream tea, no decaf tea so had a decaf Nescafé sachet for £8. Long time to get served despite 3 staff members and not much of a queue. They were looking at pots of clotted cream and putting them back in the fridge for about 5-10 mins and went to the kitchen to get fresh. Then returned with cream, I immediately challenged that the date on the cream was 14th April and we were on 16th. I was advised that the fresh Roddas clotted cream can last for a year out the fridge so the best before date is 14th April 2025 not 2024 and it’s ok. Fresh cream does not last 12 months. It was clear it was known too by the behaviour and speed of service I asked for a refund, the member of staff said yes. Then no one returned. Waited 10 mins and went back to the counter the request refund for the cake, I paid for the coffee as I’d drank that whilst waiting. Whilst getting a refund and paying for the coffee, the supervisor threw the cream in the bin, which I challenged. If you don’t have suitable cream that’s fine, lying about it when it’s clearly out of date is poor form and led to slow and unpleasant service. It also made me feel very uncomfortable when I raised it as I didn’t want to eat out of date food.
2 Opinions in 1 websites
An OK macchiato at a cost of £2.75, overs snacks etc, probably will find hopefully a small independent next time. Ambience is communal...
2 Opinions in 1 websites
Once again all the shutters were down on the fridges and chiller cabinets and part of the frozen section was closed off this is the 2nd time in a few weeks. What happens to all of the food behind the shutters? I won’t be buying anything in the lines of fridges freezers or chillers in the future. Disgusting
2 Opinions in 1 websites
We were staying nearby, and called in here for a couple of breakfasts. Good value for a perfectly acceptable cooked breakfast.
1 Opinions in 1 websites
Handy spot and prompt initial service, however we specified no holla Daisy sauce on the dishes and she brought it out covered in the stuff so we had to wait for the second attempt. Tea cups were almost thrown down on the table, the teapot spout on one was badly chipped which is unhygienic. Poor value for money too.
1 Opinions in 1 websites
Limited menu, short staffed that constantly changes. Quality of food depends when you go, service usually very slow mostly disappointed so rarely go now
1 Opinions in 1 websites
My tea was not hot enough, which is pretty inexcusable for a Tea Shop. It should be piping hot, for the flavour to be extracted from the leaves. So I drank the two cups, in about 2 minutes flat, as I didn't want it to get even colder and thus cutting short my visit. Secondly (an most unusually), I did not receive a small jug of hot water, to 'top up' the pot. Even a cheapo cafe near the bus station (in every town, so to speak !!) ALWAYS provides this, let alone a "specialist" tea shop. The mother and daughter combo, seems like the Mother is really "in tune" with whole thing, whereas the denim wearing, tatoo showing rough-diamond daughter, just doesn't seem to fit in, to the business model, at all. The cakes are excellent.
1 Opinions in 1 websites
Rather expensive. Also a limited range of drinks for children. Central London prices (£3.85 for a bottled milkshake?!) which may explain why it seemed rather quiet.
1 Opinions in 1 websites
Im not sure why I went, it's a chain! Maybe it was the fact I booked a table for 9 and they took £10 a head deposit!? Anyway, surroundings are nice and staff are nice if a little unattentive - but I can cope with that. The Calamari starter was all greasy batter, little calamari, the tandoori lamb chops (3 chops on a plate of veg) were Chuck as old boots (£24). Other guests faired a bit better. £194 with only 2 people having 1 drink and had no puddings. Very disappointing. Feel utterly ripped off.
1 Opinions in 1 websites
Went last night entertainment great Xmas dinner f o r all it was awful could not cut roast potatoes veg came which we shared for 4 people lucky if we got 2 sprouts turkey was nice it was the best part of the meal and there was not enough staff
1 Opinions in 1 websites
Food is good, head chef (alcoholic?) could do with less attitude though and show a bit more appreciation to her guests. An old grumpy man interrupted our dinner talking about the state of the country - very rude and put a downer on the overall experience.
1 Opinions in 1 websites
Ordered meals for my children they refused to eat as said it tasted funny. The chips were rubbery and everything had an odd tatse to it
1 Opinions in 1 websites
I found that the customer service was lacking with the age group serving (Youngest being no more than 12) and dealing with complaints. I brought more than one item at the stall and only complained about one item which did not taste right, did get replacement, which I was happy with till the same item I complaint about was still not right. But was told I was wrong and they wouldn’t do anything else. I don’t believe I spoke to anyone over age of 16.