The best restaurants serving American food in South Wales

Tried to order using touchscreen that told me order not accepted. Customers waiting for food and staff talking behind counter. Went to the other food outlet at the services instead.

Popped in for a drink and a bite to eat with my mum yesterday, we both had the mozzarella and tomato panini, it was alright, not fantastic but not terrible, it tasted very bland but it was edible, however we think it should contain pesto, my mum ordered a latte witch I believed she liked, i had a Spanish lemonade, they didn't have any fizzy drinks at all, they only had 3 to 4 cold drink options and my lemonade was bitter and sour, the tables were dirty and so was the floor, the rolls and paninis choices weren't massive, but at least they had some choice, very friendly staff but quite expensive, 6/10 experience

Food cold not well presented just thrown together. Why is it so difficult to serve hot well presented food. Tried KFC again today food was still cold so disappointed. Never again

¡Este lugar es una broma! ¡Continuamente hemos recibido la orden equivocada de ellos! Así que paramos unos meses y pedimos en otro lugar. Anoche pensamos que volveríamos a intentarlo ya que nos perdimos mucho tener KFC. . gran error! Pedimos a través de Just Eat. La comida llegó a su debido tiempo, pero como era de esperar solo teníamos la mitad de lo que pagamos! ¡Esto arruinó totalmente nuestra noche! Kfc Uplands no contestó el teléfono después de muchos intentos. Hemos contactado con Just Eat y están investigando. £ 33 se gastó, y teníamos aproximadamente £ 10 en comida! También hemos contactado con la oficina central de KFC. ¡Les advierto a todos que este lugar no es confiable! El personal es probablemente niños jugando con! ¡Nunca más caeré en este lugar! ¡Tan enfadado y decepcionado! 😤

I was served by a very polite girl called Cody couldn’t do enough for us, would go back there as I had service with a smile would definitely go back to the store especially If it’s more people like Cody 😊

This could easily have been a very negative review, as we have had three recent home deliveries, ALL with either missing or incorrect items! The store is literally only just over a mile away, but as I am currently housebound it may as well be on the darkside of the moon as far as my circumstances dictate. The most recent order wwas delivered minus x4 fries and, no matter what your opinion of KFC fries, that ruined a much needed meal after a long drive! On this occasion though, my other half was able to go into the store the next morning to complain. To her eternal credit, the Manager (unlike her counterpart at the nearby McDonald's!) was extremely apologetic, and replaced the entire £40 order on the spot, so well done her! Subsequent deliveries have also been correct, AND pleasantly hot...👍🏻

Ordered 6 pieces varity meal. Waited for 25mins as they had no chicken and had forgotten my order. After a few trace up, my order was ready but the original receipe chicken I got 5 drumsticks and 1 chicken thigh. This is the 2 times I had the most drumsticks in variety meal (I ordered 10 pieces and 6 pieces before) I asked whether I could change 2 dramsticks to other part of the chicken but they said they had only got thigh and Dramstick. Stagfs are not helpful. My daught doesn't eat drumstick. Very very disappointed.

Very poor quality food. Waited over 30 min for very poor tasting food do not spend your money here. Gross

Service slow. Food warm looked like it been thrown on the plate. Salad cart empty. Waitress spoke very quiet so couldn't hear what she Was saying . No-one around to pay bill had to go to the bar

Food was ok, not the warmest The restaurant and toilet are not clean, especially the toilets yikes! The whole place has seen better days! Never seems to improve!

Not had KFC for about 5 months, usually not bad value and enjoyable!! After getting back from holiday we decided to order 1, I couldn’t believe the cost which was the first annoyance, when the food arrived it was the worst value for money, a boneless banquet £11.99 expecting to have something substantial, it contained 3 chicken selects, a tiny bag of chips, a small box of pop corn chicken which I think had 10 tiny pieces in it, and a coleslaw. We ordered 2 of these, a burger meal which was probably the only thing that came near to being worth it, and a tiny bag of chips and 3 chicken selects, with delivery it came to a whopping £51 pounds. Never again. I understand things have gone up but you certainly get way less.

Evitar evitar llamaron con 7 miembros de la familia después del karting. Desafortunadamente tuve que dar una estrella Gastamos 80 libras aquí para todos nosotros. En una de las hamburguesas había un pelo que el personal no dijo nada aparte de dar una nueva hamburguesa torre solo para encontrar dos pelos más en las galletas. Todos nos fuimos sintiéndonos inquietos y el estómago girándose tras él. Absolutamente asqueroso subió a quejarse de que el personal no interesado en lo que teníamos que decir pidió el pesebre aparentemente está ocupado. Lo siento, pero si está (aparentemente) ocupado, necesita abordar la situación, así que me puse a escribirlo aquí para que la gente lo vea y lea. Desafortunadamente no tomé una foto de la hamburguesa, pero lo hice para la galleta. Personal que no llevaba redes para el cabello ni estaba atado en un moño no llevaba guantes no por lo que vi. No volveré a llamar aquí. Prefiero tener hambre. Solo espero que la gente vea leer y siga mi consejo y se mantenga lejos de aquí

Made a hefty order that included 2 McFlurrys (yes I’m shocked they had them also) Both were filled less than half full with one of them you could actually see the bottom of the container. When questioned on this the manager decided to tell me that the next time I complained to make sure I didn’t eat any (which was obviously not the case!). Her customer service was abysmal and when asked for her name to make a complaint she would not give which said it all. Knew exactly that she was in the wrong.

Ordered 2 mighty buckets for one at drive through. A bucket should contain 6 chicken pieces of different types. Got home and found each bucket was 2 pieces short.

I had a worst experience in Newport KFC, terrible food especially chicken. We left all the food and felt like throwing up.