The best restaurants serving American food in England

I ordered 12 cookies, 1 6 inch sub and one foot long sub yet I only got the footlong and they left my 6 inch ine and when I try contact them no reply and this happened today not happy at all and I will be expecting a refund by paying them a visit tomorrow

Disappointing experience and far from value for money. When you buy a Combo Dish with a sausage, you don’t expect to ask the waiter why you’re sharing the sausage with another customer. Portion sizes are below par for the novelty expense. £34 for a measly portion of two meatless ribs, half a sausage (a month ago they served a full sausage), pickles are a couple of slices and the brisket and pork are an airy heap. The brisket was the only nice thing on the plate. The staff member serving us agreed with the portion and price issue and it’s a regular complaint they said - the owner either had to put prices up or reduce quantities recently. I’d prefer the menu be honest.

Been coming for years and it's slowly been going downhill. My roast dinner was awful, looked and tasted so dry, like it had been heated up to order. Everyone else's meals were slightly better (they didn't have a roast) Won't be going again!

Annoyingly Nando’s was full so we ended up going next door for the worst dining experience ever. Warned as we arrived that they didn’t have much food in stock… but that was ok, we just wanted burger and chips, which they had. When ordering on the app, (as no one came to our table after we were sat down) I forgot to make it “two” child meals. I went to the till straight away to explain, but was greeted with a real attitude of “I’m not interested in helping you” After a few minutes of the guy faffing on the machine and constantly telling me he can’t promise anything to correct the order(!) (it was simply to add the kids meal reduction, which the deal was kids get a £2 meal with an adult meal)…. I just said I’ll happily just cancel it and redo it if it’s too much trouble, which was met with more huffing and puffing. I finally bit the bait and said I’ll just cancel the whole order then and go some where else, to which he quickly then said, oh it’s ok I’ll just comp it as it’s only £2. So after that fiasco, I felt like we’d finally got somewhere, but considering we were only one of the two tables being served, or should I say, NOT being served or waited on… it took over 30 mins to receive our cold food. We heard a bell ring from upstairs 20 minutes after ordering, but the staff ignored it. I assume that was our food, and probably why we got I cold 10 mins later. Just before our food arrived, I followed the sign to the toilets, but half way up the stairs I got shouted at and told they were out of order. I just replied “I was following the sign”, and the guy said “oh, checking on your food were you?” (As the kitchen was upstair)… I mean, probably a good thing, as our food then arrived, so again, I took that as a win. But, the fries were ridiculous, so thin, cold and hard. Our children’s burgers were burnt round the edges. My wife’s burger was tiny and tasteless. No one came over to check in on us, or ask about the food. Staff were just leaning at the counter on their phone, and instead of waiting us, were just waiting to go home. We ended up just leaving (as we’d already paid on the app) as no one came over, and I was too annoyed to go up and complain, we just wanted to leave at that point. Everything seemed to be a big effort for these guys, and anything they said was incredibly insincere and baiting for some sort of argument?! It was the most bizarre, awkward atmosphere I’ve ever experienced. On reflection and feeling really deflated about it the next day, I wish we had just left, but we just kept giving them the benefit of the doubt. Being nice doesn’t pay at this place. Avoid at all costs.

i come here with my family often and our lovely waitress Priya recommend the bottomless sesame option to me and just wow! would absolutely come here again for it. service was incredible and fast. 10/10 experience thank you tgi!

Loverly pub with amazing food , proper pub grub , the staff Emma and Michelle are absolutely amazing so friendly and always welcome us with open arms and absolutely amazing and We have been here most Sundays now and food is absolutely beautiful. But 100% the staff make it loverly experience for us - Great for family’s 100% . - Kids menus lots to choose from - and great offers and food choices on the main menu- deserts are loverly too,l

Very quick service, food was perfect, served attentively by Chloe.H would recommend coming here, the lunch menu is a fair price too.

Having not been for a few years I was terribly disappointed. No pineapple juice for a pina colada, no cranberry juice and then to top it off no MILK!! So no milkshakes or coffee. There’s an Aldi right next door! The food was good but terribly overpriced since my last visit. Won’t be returning, there’s far more value for money elsewhere.

The staff was so friendly and helpful it's also dog friendly so my dog came along and he got a lot of attention and treats we stayed at a green meadows country park and it's only about 5 minutes down the round this pub so it was amazing for us the sitting area the facilities are clean and the food was really nice too thank you hope to come back again soon ☺️

Myself and best friend had been to the cinema . And by the time we came out so we decided on frankie and bennys . And boy we were so glad we did !! Our server turned out to be a manager . And I must say ... what an asset to your business! Made us feel so welcome . My friend is very pedantic with food but with the recommendations given she cleared the plate . Thank you so much for making us feel so special ❤️ we will be back Our visit was on Tuesday 8th October xx

Great service great food and great value . Staff all very polite and nothing is too much trouble for them x the fajitas were amazing and the cocktails were great

We have had some nice meals here over the years, but now as there are rumours of closure, some employees have lost interest or have left.

My twin brother and I had a great afternoon out in this Wetherspoon pub ,its a pub I've visited many times over the years, always had a good time and so it proved on our latest visit. A great looking Wetherspoon pub, set over two floors, great serving bar's on both floors, great decor and furnishings and plenty of seating options spread throughout this pub both inside and outside looking out onto the busy and bustling shopping streets around this pub . We were here on a Monday afternoon, pub was busy with a great atmosphere, we luckily managed to get an alcove table upstairs, as we are both members of C.A.M.R.A we are allocated real ale tokens which entitle you to 50p of the price of a pint of real ale and as everyone knows Wetherspoon always has a great selection of real ales. We enjoyed three great real ale's each here ,ale's from Greene King Brewery, Saltaire Brewery and Sharps Brewery, served in pristine condition, such great real ale's, loved them all as did my brother ,we had an absolutely fantastic time in here before we moved on,can't wait to go again next time we're in Liverpool City Centre, its a pub easy to locate along Whitechapel and open from 8am Monday to Sunday. Well worth checking out if you're in the area.

Top quality service and staff. Natasha and Josh was very friendly and helped out so much with drinks and food service. Very polite. Food was nice. Will be coming back 👌

Visited with a colleague and found a very basic menu but we ordered anyway To say we were disappointed was an understatement, tiny portions, half cooked chips, in fact I’d say a McDonald’s burger is bigger than these and you get more fries there £15 for this food was a total rip off The service wasn’t great either and they had a cheek to add a service charge to the bill With all of this it’s not a surprise this chain is closing branches and basically going down the pan I certainly won’t be back