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Outdoor
The best restaurants serving American food in England
5.314 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1049 Opinions in 4 websites
Really disappointed with what’s happened today, I’m a regular customer and due to fasting I ordered my food online with a delivery time of 6:30pm, the delivery driver came with it at 5:30pm so I explained that I had specified ordered it to be delivered for 6:30pm the delivery driver was rude and took it away. I called the restaurant to explain what happened, they said that they would delivery the food at 6:30pm. When the food arrived at 6:22pm it was the exact same food that had been cooked over an hour earlier but just kept warm, the pizza was burnt, the wrap had gone stale/hard and the diced peri chicken which is usually moist and delicious was dry and really hard to eat. We had to throw half of it away as it wasn’t edible - what a waste of £40. I called the restaurant again to let them know how disappointed I was and the person on the phone lied and said the food had been sent out fresh but I can hand on heart say this was a complete lie and this will be the last time I will be ordering from here. A shame because I’ve been a customer for over 10 years

1036 Opinions in 2 websites
We had to wait 1 1/2 hours for our food. I've literally never known a fish and chips shop to take so long to serve a fast food. It was all cooked and ready just sitting there whilst the staff faffed around slowly. Packaging food adding stickers etc. They didnt look like they enjoyed the job they were doing, barely any interaction with customers, no apologies for the ridiculous delay. To top it off the lettuce in my daughters burger was off and soggy (see photo). I had to replace with fresh lettuce from home. We were also missing a fruit shoot drink which I'd paid for. Hard to understand how this could happen as i saw them checking things over with about 2 staff!! Furthermore my wives large cod was a small cod as it was a lot smaller than mine but the same size of my sons which was a small/regular, also see photos. My fish tasted dry prob as it just sat out so long! Chips were chips. I couldn't recommend this place to other's and people were even walking away because of the wait as we warned them as they entered. Then they actually turned people away around 7.30pm. There are no excuses, there were 4 to 6 staff in there. There didn't seem to be a huge in flux of customers, similar to other fish and chip shops. I think management should really consider changing the way they do things, it's unacceptable. On reading this review I would appreciate a refund for the drink that you never provided and the difference between a large and regular cod.

983 Opinions in 1 websites
Do not order from here if you have Vegan/Veg requirements. Last night we ordered 2 Vegan burgers on UBER Eats, and 2 chicken burgers arrived. Innocent mistake perhaps? NO. We ordered again, 2 vegan burgers, and again 2 chicken burgers arrived. This is dreadful and disgusting. After waiting all evening for food that can't be eaten, you need to do better.

964 Opinions in 1 websites
I love Miller and carter usally, and I haven’t been in a couple of years. I was really looking forward to it … my £40 steak was stone cold, along with my chips and sauce. The steak was mostly inedible. I did get it taken off the bill, however I was very disappointed. The young lady that served us was absolutely lovely about the whole situation, and couldn’t have been nicer.

893 Opinions in 2 websites
Excellent food and service. We came here for my daughter’s birthday meal and it was a great experience. The cocktails are very nice and well made. The naga fireball was a pleasant surprise. We had sharing platters and desserts instead of mains. It worked out well, the sharing platters dishes were excellent. Pandan chicken was particularly nice. Will definitely return to sample more of the menu.