Ed's Easy Diner in Birmingham

Great food and service. Really nice atmosphere, come here regularly with family

Lucy was nothing but helpful and friendly!

It has always been a positive experience dinning at Ed's in Selfridges (Bham). However, today has been very disappointing. Menu change is dreadful. I was going to order Mac n Cheese as a side dish but advised by staff member the 'kids' portion would be better than the side option as it was not available as a 'main'. The kids version was literally 2 tablespoons! I was told by staff member this was more than I would have received if ordered as a side! Also, menu was not explained fully which literally spending over £30 on a kids option, chicken tenders, onion rings and portion of fries. I shall not be visiting Ed's again. Very disappointing service and quantity and quality of food.

Lucy was great, very friendly and helpful. She was very knowledgeable on allergens and very accommodating

Blaise was excellent and made us very welcome.

The staff were great but I was really disappointed with the new menu. They’ve removed all the vegetarian and vegan main dishes except for one. It feels like an afterthought rather than a genuine effort to cater to different dietary preferences. While there are still plenty of side dishes, it’s just not the same. It feels like they’ve taken a big step back in catering to plant-based diners. The variety that made this place so enjoyable has completely disappeared. If you’re vegetarian or vegan, you’ll likely leave feeling underwhelmed and overlooked, there’s little to no point in coming anymore. Such a shame, as this used to be a go-to spot.

Lovely staff, food came out quickly and was a nice experience!

Filip was great. Been here many times over the years and he is always friendly and helpful. Always has a laugh with us too.

Lucy was very helpful, polite and friendly.

We were served by filip who was great, Great gluten free options too!

Very nice place. Food is great and music is too. Lucy served us and she was very kind and helpful!

We come here regularly and staff are always very welcoming and friendly especially Philip and Lucy! Food is great too!

Lucy was our server she was lovely and very attentive

Great place, me and my friends have all come here every Thursday during uni, lovely atmosphere and great food, our server Lucy was also great and very friendly

was served today by a lovely man named filip, keep up the good work :)

The experience was as always a delight as I’ve been here a few times, the food is always exceptional and a great value for money, same with the drinks as well, and our server Filip was so polite and friendly as always and always provides a great customer experience, give the man a raise! 🩵

Our server, Filip was really lovely and always makes us feel welcome. Food was delicious and came really quickly. Thank you Filip and Ed’s Diner!

Lucy is a breath of fresh air. Very welcoming and friendly.

Waited 40 mins for our food, when it came it wasn't even warm. Standard of food mediocre. First and last time of going there. Overall very disappointing

Lucy was my server, very lovely and made the experience great!

My first time at Eds, my Dad's like 8th. Food was amazing, Burger was one of the best I've had. We were served by Lucy who made sure everything was awesome 👌 great atmosphere :) thanks Lucy for awesome service

Girl in red was very helpful girl in green when asked about bill was not as cheery as girl in red if she got grief from other tablets not out fault.food decent but sausage bap had one sausage cut in half of or near six quid what bout an other sausage.

Filip was the best, amazing best experience definitely coming back

Filip was my waiter and was friendly.

Filip and Emily were great! Amazing service and food. Thank you!

What a rip off , awful food, waste of money.

We had a lovely meal at Ed's diner,the burgers are amazing and the service from Filip was welcoming and friendly. We would definitely recommend it.

Friendly service from Filip, decent priced and a tasty breakfast!

very tasty food and great service from filip

Lucy was very polite and welcoming, honestly made my day and I really enjoyed the food, would highly recommend for those who have coeliac as there are a lot of gluten free options available.

Had a lovely meal here and brilliant service from Lucy! :))

Lucy and the staff were so welcoming and super nice. Food was yummy and generous proportions.

Lucy and the others were amazing

Very good food tried new things service was lovely filip was lovely and welcoming and food was juicy and fresh

Filip is an amazing waiter, he is so friendly and accommodating. Our meal was wonderful, he explained the menu well and always makes us want to return again and again

Food was amazing and fresh! Waiter Filip was extremely welcoming and attentive would definitely go again!

Staff were super friendly especially our waiter Filip, the food was great will definitely go again.

Very friendly service from Filip!

Filip is an excellent waiter and the food was delicious, came super quickly!!

Filip is great, always makes us feel welcomed every time, and has a chat with us, will always come back to have a chat with him, great food aswell and service

Great customer service from filip

Thank you to Lucy our server for making our experience here so lovely!

My nan and I came for breakfast and Filip made our morning. Service was amazing, would definitely recommend!

Very friendly service. Lucy was my waitress and was very kind and lovely to speak to

Always have a Good dining experience

Server was great and so helpful 😁

Lucy delivered excellent customer service . Nice to be served with a smile . She made us feel very welcome . Thankyou Lucy

Service was lovely and the food was gorgeous

Excellent service and food was great - Lucy was an asset to the team!

Lucy the waitress is great, nothing was too much!

Brilliant service from Filip, he made us feel very welcome

Filip was amazing lovely service and great food!:)

We were served by Filip (best waiter ever), the portions were perfect all the staff were great. Had the nashville chicken burger which was the perfect amount of spice for me

Amazing Food, Lovely atmosphere and Amazing service from Emily who served our table. We’ll definitely be back

Lucy was AMAZING. Excellent customer service with a big smile on her face. Definitely deserves a pay rise. Thank you for being so lovely Lucy!!

Lucy was great and attentive , food however wasn’t as nice as before x

Nice food and would recommend 👌 would come back anytime 😊

Food was stunning, atmosphere was inviting and the staff were very friendly and approachable. Would recommend. 5 🌟.

Emily and phill were really helpful. The food was delicious and really good value for money

Relaxed diner with delicious food and great service. We were served by Lucy in the Selfridges branch in Birmingham and couldn't of asked for a nicer breakfast experience 😊

Lunchtime catch up with my daughter . Lucy was fab as always as our server

Lucy was amazing, she recommended really nice food. Thank you

Had a very lovely server Lucy good food and speedy service

One of the best burgers I’ve ever had in my life

Served by Charlotte. Husband's first trip and he had Dirty Texan Burger. He said this is the best burger he has ever had. Will be back. Thank you

Food was amazing Charlotte was great

Our waitress was Lucy she was amazing all staff were great so helpful when there was a mix up they sorted it straight away all around amazing x

Just as it says on the wall! Eat here once and we always return! Food was amazing 😻

Lucy served us and she was so lovely!!

I’m not usually one to leave reviews but I have to give credit to Lucy at Ed’s in Selfridges Bullring for being so amazing, she truly went above and beyond to accommodate us late one evening with our kids. Lucy was so kind and very patient and allowed us to even bring take out from another food place to have alongside our meal, my faith in customer service still being honoured has been restored. Thank you so much Lucy!

Lucy was so pleasant from start to finish. Real credit to Ed’s diner. Big thank you!

Thank you lucy for your excellent service

As an newbie still exploring the side of the food world, I may come again in the future to explore what’s more on the menu. Due excuse my lack of activity on the memory wise as having to reassure myself to write the menu down on my phone! Assistant/Waitress didn’t hesitated and went on, nice to see no judgmental approach. I loved the martini, ontop with whipped cream, however was so sweet I wished I could’ve finished it all and may think twice arriving for the next time to engage my sweet tooth! The hotdog was so messy! I wished the sauce wasn’t all over the bun, however I decided to take the food at home so I can enjoy it all in good time. Decent atmosphere, not very fond with the music as this restaurant is for the old skool lovers, but food wise is overall exceptionally tasty.

Excellent service from Lucy and Filip! We had the best day at the Birmingham Ed’s Diner and we had absolutely exceptional service. Please please pass on that I am giving them a glowing review and if there’s any employee recognition I’d like to nominate them for it. Thank you so much!!!

I would like to express my heartfelt gratitude for the exceptional service we received from Lucy and Philip. They were truly amazing, demonstrating a friendly and approachable demeanor that instantly made us feel welcome. Their helpful nature was evident throughout our interaction, and they went above and beyond to ensure that our needs were met. Additionally, their ability to engage with children was impressive, making the experience enjoyable for everyone. Thank you, Lucy and Philip, for your outstanding support!

Served by Lucy who was friendly and helpful.

Lucy, our waitress, was very polite and welcoming. She was very helpful.

I suffer with celiac disease and I was catered too so well by all members of staff especially by Filip who went above and beyond ! Thank you so much for making me and my son feel welcome and looked after! Five star service, highly recommended 🌟

Lucy was really nice and understanding despite the issue being my fault and not reading correctly, so she got my meal replaced :) absolutely lovely and a credit to her team!

We had a great time! Speedy service and great milkshakes! Our server Lucy was also really lovely 😊

Food was amazing as was the espresso martini shake. Fab staff! Our server Lucy went above and beyond for us. Even asked another member of staff to give us directions to where we wanted to go. Thank you

Delicious food, superb service, will definitely come again. Great service from Lucy!

Amazing 👏🏾 food and staff. This is now my go to place. Definitely worth the price 👌🏾

Good food, Lucy was a great server and service was excellent.

Lucy was so smiley and lovely and extrfmely friendly

Lucy was an excellent server. Efficient, kind and friendly.

We were served by Lucy who was an absolute delight and very good with my partners dietary requirements:)

Lucy was great! Friendly and proffesional

Lucy my waiter was very attentive during the lunch rush hour and food was good.

We can I’m for a breakfast and it was amazing. I have struggled to find somewhere to eat that can cater to my allergies and Lucy was amazing to tell me what I could and couldn’t have and talking with the kitchen to figure it out. Thank you so much Lucy

Lucy was a great waitress, really friendly and kind.

Lucy gave the best service and a beautiful smile

Lucy was lovely, thank you for your pleasant service 😊

Quick pit stop, really lovely shakes and great service from Lucy

Lucy was such a lovely server. Thank you. Burgers were great.

Lucy was very attentive and food arrived quickly.

Lucy was really efficient, bubbly, and helpful. :)

filip was great! super quick service and good as delish as always :)

the food was amazing as always the service was friendly and very fast! Filip was great as always, always a smile every time we come in!

Great breakfast, we were served by Ficip who was very attentive