GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 1.075 opinions finded in 2 websites

site_photo4

Nº 1710 in 4016 in Birmingham

Nº 30 of 116 American in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..chickenmustmeatsteakscookedribslambprawnssirloinfilletbeautifulsteakricenoodleschops

comment_iconOpinions

PLEASE IGNORE TO DINE HERE FOR YOUR OWN HEALTH AND READ COMMENTS AS THEY ARE EYE OPENER. DOESN,T EVEN DESERVE 1 STAR. We went to dine on the 17th October 2024 at Kobe sizzler in Moseley B13 9EF Birmingham, to celebrate my daughter’s 13th Birthday. There were only 3 table seated and it was quiet night. My daughter was very excited to try lamb sizzler for the 1st time. And we all were looking forward to nice meal. Our bill was £85.70 and as per their suggestion we order/try it all. We ordered crispy chicken for starters, my husband ordered chicken sizzlers with schewan sauce, my daughter ordered lamb sizzler with peppercorn sauce, I ordered grilled burger and from kids menu chicken goujon for my 5year old son. (This was simple meal order yet the waiter got missed and gave wrong order when served) 1st of all I couldn’t finish my meal it’s was something odd about meal and I said to my family I can’t eat so left 3/4 of my burger. My husband ate all his food. My daughter left half as it was big meal for her as sizzler is a big size. My son only ate few bites and went to sleep. The next morning my family was feeling dull and as day went passed we were all ill my husband and my daughter are feeling super unwell. They both are feelings nausea, vomited twice, dizziness and had temperature. My husband had to return from work he was nauseating, chills and temperature kept going up. I was called from my daughter’s school to pick her up from school as she is dizzy and vomited at school. I feel dizzy and nauseous too thanks that I didn’t eat my food at restaurant. Also the ambulance had to be called as my family were sick. I had to raised a complaint letter to the restaurant on poor quality food service. We are very disappointed and concerned about our health at this point. All the symptoms that appearing were of FOOD POISONING. This has really spoiled our mood and sense of ourselves after the momentous day in our life. We have a family GP and he has advised the symptoms can last up to 7days. We were also holding a 13th birthday party tomorrow on Saturday the 19th of October but we had to postponed and cancel it. We didn’t hear back from the owner how they could help us or to discuss this situation. We are at disbelief that we came to nice restaurant to mark my daughter day but we were at complete shock and poor health condition. I have uploaded few pictures for your reference and for you to understand the how much food we had parcel it back and this morning it has all gone in bin Every guest should feel good and happy after a good meal at restaurant like yours but we almost packed all our food as I thought may be I could eat at home later in the night but I couldn’t. WE ARE VERY DISAPPOINTED. As adult at a point we adjust to poor health but my daughter is sleeping and resting in her room whereas she should be enjoying her school and be excited about her party. Our complaint was not heard and I just wish we read the reviews here before dining. Also I did dine during Covid and had a good time then but it was horrible experience. I have rang the restaurant to discuss the matter but it only heard back from a lady who was denying that their food was wrong and till this day 28/10/24 I haven’t even received an apology from them.

site_logo

Farzana Peerani . 2024-10-28

MORE AT Google

Service was great throughout the time we were there. We had lamb and chicken sizzler. Want to come back and try other things. Alhamdulillah they have a prayer room.

site_logo

foyez ali . 2024-10-27

MORE AT Google

For the amount I spent this place was terrible. The steak was nice but just looked like it was tossed on top of a bunch of frozen vegetables that weren't really seasoned or cooked very well. The ribs were the biggest disappointment. Opted for the mains vs the starter and it turns out you're paying 2.6x more and you're only getting a double portion with some chips and coleslaw. I kept finding random bits of bone within the meat which made the entire meal unpleasant. The bbq sauce on the ribs were an odd flavour also so just overall not a great experience. The service was great and the restaurant seemed clean and bright on the upside. Wouldn't really recommend

site_logo

Ismail Ali . 2024-10-08

MORE AT Google

We were served by Hannah who had incredible customer service. She was amazing start to finish and I'll definitely be coming back with my family. My boys were also very impressed with her kind and welcoming personality and she gave them lollipops as they left.

site_logo

N N . 2024-10-05

MORE AT Google

Service is slow, sizzlers are nasty and always extremely hot for way too long, steak is always over cooked even when sent back. Not as good as Leicester branch.

site_logo

oo . 2024-10-04

MORE AT Google

Our booking was misplaced but they happily took us on even though there were no waiters the one man had my party (of 15) plus the entire restaurant! And honestly he single handedly managed everyone with no issues at all!! I didn’t get his name but honestly he did amazingly! All our food came out at the same time INCLUDING the kids and that’s one thing a lot of restaurants have not managed to do! But honestly cannot fault the mans service at all!! The only thing that was disheartening is the prices are incorrect on the menus therefore the price at the end is not what you expect; there were extra charges that couldn’t be explained - of-course we still paid this but it didn’t make sense as to why - We had an extra charge of 6.95 AFTER everyones totals were recalculated based on the prices provided on the receipt and it could not be explained; we totalled this several times including writing out each item price; and it could not be explained at all; the only recommendation I could give is for the restaurant to update their prices on the menu and have a breakdown on their receipts; and if there is a “TAX” charge then please show this on the receipt as there would be no questions about it; but the fact that it was explained away by “add tax” makes zero sense!

site_logo

Hashim Ansar . 2024-10-04

MORE AT Google

Food average, service slow. However one thing that stood out to me was when I saw a waiter pick up a knife off the floor and place it back onto a table ready to use. I had to complain and tell another waiter to remove the knife so that the next customer would not use it. Gross!

site_logo

Ayla Ata . 2024-09-28

MORE AT Google

Kobes is mine and my partners go to restaurant...safest option.sometimes twice a month.lol.you cant go wrong with kobes, tried almost evrything on the menu and we love everything. Specially their chips..which are to die for. Their sliders are nice. And my 5 year old always orders herself because she knows what she likes from the kids menu...friendly staff.they also have a namaz room. I'm glad u opened up in mosely we use to go leiscter all the time!

site_logo

Noor Te quiero . 2024-09-27

MORE AT Google

INCREDIBLE SERVICE! I wanted the share the experience i had today at Kobes. I had taken my friend and my niece out who experienced her first steak ever. AGA the waitress was INCREDIBLE! She was an absolute pleasure and went out of her way to makesure we had everything we needed for my niece to make this experience the best it could be. Aga is an asset to your business and her lovely nature and her wonderful warming personality made the experience enjoyable. The food was wonderful as always. Thank you Aga, hope to see you at our next visit. Thank you for making it so special

site_logo

shewley begum . 2024-09-25

MORE AT Google

I called Kobe Sizzler at 9:30 PM to check if we could still come in for a meal, a male confirmed it was fine to come in and eat However, while we were eating, one of the management, a lady, came over and told us she needed to take payment because she had to cash up and close. This was incredibly unprofessional, especially since we were still in the middle of our meal. The way she handled it was rude and made the experience feel rushed and uncomfortable. I never expected service like this from management, and I left feeling extremely disappointed. That’s a regular place I visit Aswel and never been treated this way I won’t be going back there again

site_logo

Thamid Thaher . 2024-09-25

MORE AT Google

I recently visited a local steakhouse to celebrate my brother's birthday with friends, and the experience was fantastic! First off, the service was outstanding. Agata, our server, was incredibly sweet and attentive, making sure we had everything we needed. She really went above and beyond to make the night special. As for the food – it was absolutely amazing! If you go, I highly recommend trying the Dexter filet. It was cooked to perfection, juicy, and packed with flavor. Everyone at the table was impressed with their meals. Overall, it was a wonderful night filled with great food, excellent service, and a cozy atmosphere. If you're looking for a place to celebrate or just enjoy a great steak, this steakhouse should be on your list!

site_logo

Mahmoud Touahria . 2024-09-25

MORE AT Google

I visit this place quite regular as my wife and I love the ribs. Price is not any different from other places. The steak is decent however the sizzlers are a bit of a fusion. Overall a very nice place to eat out and not much to complaint. The only thing that I don't really prefer is the choice of background songs - if you are a regular you will know what I mean.

site_logo

muhammad zainudin . 2024-09-23

MORE AT Google

Great food and atmosphere. Agata was fantastic, her knowledge about food was very impressed. She made us feel very comfortable. Excellent work ethics. We definitely gonna be back and truly recommend that place!!

site_logo

Natalia Wojtasik . 2024-09-17

MORE AT Google

The vibes in the restaurant was awesome, the food was great, Our server named Agatha was fantastic! She was attentive, and friendly, she advice us the best meal, and she was really caring about us if we have any allergies or anything they have to be aware of, and made great recommendations. The service really made our dining experience special. Thank you

site_logo

laloui riadh . 2024-09-17

MORE AT Google

Food is unreal, my go to whenever I visit Birmingham. Most people say it’s expensive but you certainly get what you pay for. Easily the best slow cooked BBQ ribs much nicer than Holy Smokes by far. Service is always on point.

site_logo

Rayhaan Sherazi . 2024-09-17

MORE AT Google

went a couple of weeks ago with a friend, we both ordered steak which was delicious. good food and service was great. thank you to the waitress with the flower earrings, wish i took her name for recognition, she was incredibly sweet and attentive and really made our experience great

site_logo

jam doughnut . 2024-09-14

MORE AT Google

First off, this is a restaurant aimed squarely at an Islamic clientel. While it's clear from the menu that no alcohol is served, it doesn't state anywhere that all meat is halal. If you don't agree with this barbaric slaughter practice, where animals die in full awareness of their pain as the blood drains from their slit throats, avoid coming here. Not that that practice improves the flavour of the meat, which from our experience was terrible. Really over priced and bland.

site_logo

David McGrath . 2024-09-10

MORE AT TripAdvisor

Really lovely, family friendly restaurant. Portion sizes are really good and everything is really delicious. Parking is a bit difficult, but I would give yourself plenty of time for travel and parking. It's definitely worth the effort. Staff were really kind and attentive. Mocktails were really yummy and good size as well.

site_logo

Sara Jawed . 2024-09-08

MORE AT Google

Our food took much longer to come out than usual and when it did only two of the group had their food and everyone else had to wait for theirs despite us asking for everyone’s food to come out at the same time. After another five plus mins the rest of the food arrived. The steaks were provided but no steak knives and no member of staff came to see how the food was or if we needed anything else therefore we weren’t able to get anyone’s attention without leaving the table in order to ask for steak knives. We used butter knives to cut steaks for the first half of the meal!! Food was excellent though!!! Can’t fault the food just the customer service.

site_logo

super girl . 2024-09-06

MORE AT Google

Great steak and Pina colada, everything else like the noodles and veg were mediocre at best. Very friendly staff, served with a smile

site_logo

Saqib Khan . 2024-09-04

MORE AT Google

Extremely disappointing experience. The service was poor, and the food did not meet expectations. The waiter had difficulty understanding English, which led to confusion with my order. I specifically asked for my fried egg to be sunny side up with a runny yolk and solid white, but instead received two overcooked yolks with no whites at all. It’s frustrating to be asked for preferences when the staff can’t comprehend the response. The steak was overcooked and tough, and the way the food was piled on the plate made it difficult to cut without pushing everything else off. It would have been better served in a single layer. Overall, the steak was mediocre, and the rest of the food, including sauces, lacked flavour. Reasonably priced and wait time and good portions but we won’t be returning and cannot recommend this place.

site_logo

Sabiha A . 2024-09-03

MORE AT TripAdvisor

Good atmosphere, spacious and straight forward. Sheikh was very accommodating. The food overall was pretty good. 7/10

site_logo

Tanweer A . 2024-09-01

MORE AT TripAdvisor

Great food, great service- Thank you 👍🏻

site_logo

Aishah Ismail . 2024-08-30

MORE AT Google

I’ve been here a few times and it’s pretty tasty. I love the noodles as a side addition, especially with the sauce!! It works really well.

site_logo

U M . 2024-08-26

MORE AT Google

Great choice of steaks. Regular visits always on point.

site_logo

irfan ismail . 2024-08-20

MORE AT Google

Visited Kobe with high expectation, however it failed miserably! Service was absolutely terrible from the staff themselves We order a lot of food as soon we walked in we took a table no one came to us with the menu infact I had to get up to get the menu an then no1 came to take order so had to call someone to take order he said wait let me get a iPad which took 20 mins an when he arrived he says wait again then he said yes how can I help informed staff an manager about this he said oh I’m sorry like they wasn’t bothered all they was bothered about was the money an going home Very bad Customer service 0.00 rating very disappointing as first time new customer never again!

site_logo

Tahir Ayub . 2024-08-18

MORE AT Google

Went with big group of people. Wouldn't say it's a place I would go for steak 🥩 personally but the burgers looked amazing. The others who had them said they tasted great. I had the steak and was served on bed of rice which was like white pilau rice and some veg. The carrots and fine beans were fine but the smell of hot peas was overpowering and sort of ruining the steak for me a little. I would suggest ditching the peas and making the rice like a peri peri or some other dry style rice. Oh and some actual proper steak knives would be good because those like me who like medium to well done steak were struggling to cut through it a little. The chips were tasty. Presentation on the Dexter ribeye was good.

site_logo

Abdul Wahad . 2024-08-17

MORE AT Google

Portions where extremely tiny for the dexter ribeye especially the price u pay and you literally get 4 chips only and the lamb chops where tiny and you obly get 3

site_logo

Kasim Shabir . 2024-08-14

MORE AT Google

Lovely food but special mention to the service staff especially Hana, although she’s a new member of staff her hospitality and friendliness will be the reason I return and recommend Kobes to all my people.

site_logo

Mariam Shah . 2024-08-12

MORE AT Google

Very very very very very very very very very very very good food please check this place out

site_logo

Riti Pandya . 2024-08-11

MORE AT Google

Good family environment but the food is absolutely terrible. Cheap meat is used and isnt even cooked properly. I ordered a steak which had more fat than meat. When I complained the owner claimed this is how this type of steak comes. I was with family didnt want to cause a scene so allowed it. Started cutting the steak up which I ordered medium, it was soo red and rubbery wasnt even cooked properly i just left it. Knew if I complained again he would just say this is our medium. Avoid this place if your a foody and actually know what you’re eating. Had to go eat elsewhere as we were starving! Avoid avoid avoid

site_logo

Shoib Asif . 2024-08-11

MORE AT Google

Very Nice decor. Poor food quality meat very chewy steaks even with a medium rare or well done. Expensive basic mocktails. However, female manager was atentative and polite. Overall quite pricy for the food served.

site_logo

Ab Sidco . 2024-08-03

MORE AT Google

The place has really upped its game since i went few years ago. Good customer service with waiter always on hand. Food was good quality and quantity. I always go for the steak on normal plate cooked to medium rare. The steak on hot plate for me overcooks the steak and food constantly too hot to eat.

site_logo

Jahir Ahmed . 2024-08-03

MORE AT Google

I like this place, the foods good, service is good and the portions are decent. My only gripe is the way the steaks are served, which is on a sizzler with rice or noodles(!), halfway through my meal, half of my rice was burnt. I hope they serve steak more traditionally.

site_logo

Boe Miah . 2024-07-29

MORE AT Google

Excellent as always. Perfectly cooked steaks, served nicely, good atmosphere. The special truffle chips were nice but v expensive and we did find the ribs a bit spicy....but still good..

site_logo

Qasim Bhatti . 2024-07-23

MORE AT Google

Enjoyable steaks and great service! The only down side was the rice or noodles they serve with the steak. They do not go well with them and take up the whole sizzler!

site_logo

sarah zafar . 2024-07-19

MORE AT Google

Food was horrible, extremely bland. No taste. Would not recommend. Prices are ridiculously high too. Customer service was really good, overall wouldn’t visit again.

site_logo

Selina . 2024-07-18

MORE AT Google

Extremely disappointed with the manger of this establishment. Could not cater for a large group. Gave pre orders for the group booking. 1 hour 50 minutes later still no food or drinks on the table. Had to ask for tap water which took more than 45 minutes to come. When I tried to talk to the manager he refused to to come and speak to his customer. Then became defensive and congregational in front of all the customers. Please get someone who can cope with this number of people or don’t take the booking

site_logo

Mohammad Sajjid Sarwar . 2024-07-18

MORE AT Google

Become a regular spot for me with friends or colleagues. Love the chicken steak nd coca cola equivalent jarritos coke and lamb chops!!! Really good service and big place usually not too crowded

site_logo

Mirzama S . 2024-07-09

MORE AT Google

Amazing food, BEST BURGERS IN TOWN!!

site_logo

Hamza Hafejee . 2024-06-30

MORE AT Google

Very good food Very friendly and accommodating staff Very Clean environment and kids friendly Thanks

site_logo

Sulaiman Sardar . 2024-06-29

MORE AT Google

So I went on the 21/6/24 with friend for Birthday meal after recommendations. Ordered the chicken dynamite and Lamb lollipops it was by far the worst starter I have ever come across the lamb lolly’s were tasteless and the chicken dynamite tasted stale. Anyways we let it be an hoped better for the mains - so for Main I had Paneer Sizzler which was absolutely drowning in pepper so bad that after 3 spoon fulls I couldn’t eat anymore. My friend ordered the chicken burger and said it wasn’t to bad not the best but it was good.The Mocktails were literally like iced fizzy water with few strawberries in there. The Resturant is over priced and the food is not up to standard, I can not fault the staff they was very welcoming and customer service was brilliant however the Food was absolutely shambles. For anyone going out to celebrate a special event or looking to go to a nice place for food I would highly advise you to avoid.

site_logo

Amir Khan . 2024-06-22

MORE AT Google

Been here twice, first time it was good, second time was today, the staff were polite however the steak today was very poor and tasted of nothing, not cheap either so was disappointing, don't think il be going back

site_logo

R A . 2024-06-22

MORE AT Google

Went here for a meal with my 2 year old son and some friends. Ordered a strawberry mocktail and my son wanted the strawberries from there which I gave to him. As. 2 year old he wanted nothing else but the strawberries and I asked the waiter whether I can just get a few strawberries separately for him and they said no they’re just for the mocktails. I even said I would pay for just a few strawberries and the waiter spoke to the manager who still said no to just giving a few strawberries for a crying toddler. Would not recommend. Service is horrible.

site_logo

Ikra Ahmed . 2024-06-12

MORE AT Google

My husband and I visited on 25.05.24 from Manchester. The food was amazing and exceeded our expectations! I have tried sizzling palate from various of places but this has to be the BEST one till date. I cannot wait to visit again!

site_logo

Habiba Baig . 2024-06-11

MORE AT Google

Worst food I’ve probably had - service from staff terrible as well, travelled from far for it very disappointed

site_logo

Harry Neils . 2024-06-09

MORE AT Google

A great steak out tonight 😉👌 Don't matter what steak it is, it's fatty, juicy,and absolutely perfect as you like it. Great service and a nice quiet evening. Come and try, if you haven't yet !

site_logo

Naz B . 2024-06-08

MORE AT Google

Amazing food and service!! I loved my steak....with rice! Perfectly done 👌

site_logo

Yaz . 2024-05-28

MORE AT Google

Delicious food! Honestly it’s proper hearty food, you will never leave here hungry! The portion sizes are huge. Definitely quality for money ! One of the rare few local restaurants, that actually make a beautiful mojito! Do NOT park in the m&s car park, you will receive a fine. Kobe does not have its own car park, despite being attached to M&S. However, there is the option for street parking or a short walk away to the paid car park opposite damascena.

site_logo

Miss N. H . 2024-05-26

MORE AT Google

Tasty Steak got the T-Bone sizzler and fillet as well. Interesting sides , tasty & very filling. The atmosphere was great too. Staff were friendly and accommodating too. Overall, an enjoyable experience and will certainly visit again 🙂

site_logo

Hasnain Najafi . 2024-05-25

MORE AT Google

My friend and I had visited from London and we loved the food, the service and the vibe. We appreciated that there were prayer facilities which were clean and spacious. The steak was excellent however the best thing we tried was the bbq ribs which were just perfect and had just the right amount of bbq sauce. Keep up the good work!

site_logo

Raheeq Ahmad . 2024-05-20

MORE AT Google

As we all know the food is good.. but my review is for the staff Yusuf what a lovely young gentleman! He was so polite and very attentive, most restaurants have young workers who normally are not as friendly, this young lad is definitely an assent and represents Kobe in a good way.. myself and my husband thank him for a wonderful service.. I hope his manager recognise his work! Nooreza & Nadeem

site_logo

gu gj . 2024-05-19

MORE AT Google

Food was really good and was a fast service.Deena was very helpful and efficent,The service was really good deena helped us with everything

site_logo

Mehrban D . 2024-05-10

MORE AT TripAdvisor

first time visiting and dare i say it better than Torros by far ! served by Assistant Manager Deena she definitely made a great first impression ! ❤️ thank you so much Deena and we will be returning soon

site_logo

sophia i . 2024-05-10

MORE AT TripAdvisor

We had booked a table for 6, me and my partner got there early but still waited 35 minutes for the rest to get here, the staff were very patient and polite and did not make us feel rushed or uncomfortable. The waitress Swetha, was amazing. She took our order which even I was confused about because everyone was asking so many questions, which she answered perfectly, and still managed to get the order right. Really happy we came here.

site_logo

M Imran . 2024-05-04

MORE AT Google

Really good and service highly recommended.

site_logo

hasnain nawaz . 2024-05-01

MORE AT Google

Didn't understand the reasoning or the need to serve rice or noodles with a steak. The steak sauce should come separately so you can use the amount you need and not completely drench the chip. All in all, it's not bad, but there's room for improvement

site_logo

German shepherd loki . 2024-04-30

MORE AT Google

My recent experience at Kobe Sizzlers in Birmingham left much to be desired. Once a beloved dining spot, it's clear that the restaurant has lost its way. Customer service was virtually nonexistent. The staff seemed disinterested and indifferent, failing to provide even basic attention to diners. To make matters worse, it appears the manager's judgment is clouded by personal interests rather than the restaurant's success. This lack of professionalism is concerning. Overall, my visit was extremely unpleasant. The food lacked its former appeal, and the atmosphere was cold and unwelcoming. Regrettably, I won't be returning to Kobe Sizzlers Birmingham. I'll stick to the Leicester branch, where I hope to find the quality and service I once enjoyed.

site_logo

jack huncho . 2024-04-27

MORE AT Google

The food was amazing we enjoyed so much and planned to come again however the parking was a big problem

site_logo

mariam shamaa . 2024-04-19

MORE AT Google

Waste of time and money . Food quality and service is very low i will give them 0 out of 10 . I just had few bites

site_logo

Vicky Jatt . 2024-04-17

MORE AT Google

I love this place, one of my favourite restaurants. Lovely staff, and really good value for money.

site_logo

Nadia Ahmed . 2024-04-17

MORE AT Google

Love this place. As a vegetarian I have to say its lovely to be able to have a sizzler dish (paneer sizzler) and there are other vegetarian options as well. One of my favourite places to eat at the moment and my meat-eating friends love it too!

site_logo

angela taj . 2024-04-16

MORE AT Google

From the moment you walk in until we left the service was just top class. Food and drinks were on top. Staff members looked after us well. Parking was easy nearby. They also have prayer room and family friendly with baby high chair available.

site_logo

Kinng Mobziie . 2024-04-13

MORE AT Google

Great restaurant serving quality food at reasonable prices. The manager is extremely professional and understands people’s needs

site_logo

mohammed islam . 2024-04-11

MORE AT Google

Decent enough food, we were served quickly

site_logo

Hassan Abdullah . 2024-04-10

MORE AT Google

Parking is shambolic, you cannot park anywhere safely without grabbing a fine. Parking only allows 1 hour?? These restaurants take time to order and time for food to arrive and eat. Terrible !!

site_logo

Rayyan Khord . 2024-04-10

MORE AT Google

Dined in with family on the 09/04. Have been coming here for a while and as always the food was excellent. Service was impeccable and atmosphere was calm. The manager went over and beyond. Thanks team.

site_logo

Sabz M . 2024-04-09

MORE AT Google

Genuinely shocked with how the restaurant is managed. We were waiting for quite some time before finally being seated, the waiters seemed extremely unbothered and were just there having fun instead of serving our drinks. The manager as-well extremely rude and annoyed when coming over to our table as if we did anything wrong? Very unpleasant atmosphere and would greatly recommend families to avoid this place.

site_logo

HUNCHO jack . 2024-04-01

MORE AT Google

Absolutely incredible dining experience at the steakhouse! The ambiance was elegant, setting the perfect tone for a memorable evening. The steaks were cooked to perfection, bursting with flavor and melt-in-your-mouth tenderness. The service was impeccable, with attentive staff catering to every need. Overall, a top-notch steakhouse that I highly recommend for any special occasion! Manager and waitress who served us, absolutely made the experience perfect. Been multiple times - always consistent food and service.

site_logo

Faisal Nawaz . 2024-03-27

MORE AT Google

Usually love Kobes, I’m from Leicester so first went to that one and when I moved here I was happy it was here too. Went the other day, and we were seated quickly but then we weren’t asked about ordering for over half an hour.. the lady who seated us was stood chewing gum with her mouth open at the bar with no care in the world, eventually we managed to call someone over to let them know we were ready, our food arrived fairly quickly but they didn’t give us our drinks.. people were stood at the bar doing nothing and again we had to ask for our drinks when we were halfway through our meal, there’s some new staff that have started and a manager confronted her about what cloths she was using in front of the customers which was inappropriate, the poor girl must’ve been humiliated because he wasn’t quiet. I don’t know where the regular manager/owner is, maybe he was back at the Leicester branch that day as I know he switches in between but the service was just awful that day. This was on Mother’s Day at a fairly early time around 4/5pm..

site_logo

Jordanna baines . 2024-03-23

MORE AT Google

The only good thing about the place was the servers who were really sweet. The food was absolutely not nice at all. I ordered the beef burger and took one bite.. it tasted overly sugary like a dessert. Did not taste like a burger at all. I also ordered the onion rings which was so bland and had absolutely no flavour whatsoever. My sister ordered some chicken for the starter and it tasted really funky and weird and not fresh at all. For drinks I had a virgin margarita which just tasted like orange juice. I would never dine here again.

site_logo

Maryam.A . 2024-03-16

MORE AT Google

Could do with being a bit warmer inside and the music a bit louder to add to the atmosphere. Also telling people there is no alcohol sold would be a suggestion

site_logo

Matt Hill . 2024-03-12

MORE AT Google

Visited Kobe with high expectation, however it failed miserably! Service was absolutely terrible from the manager himself! We order a lot of food and the steak my wife ordered was off. It had an off meat smell and tasted horrible. Called the staff to explain and she got the manager who was trying to tell us it was not bad. He did not offer an alternative until we kept saying we not eating the bad steak. He came back from the kitchen with the same steak and my wife had to tell him do you expect us to eat this? After you and the chef tried it. He changed his tone and offered an alternative afterwards. Also I asked if the steak was actually Kobe, they could not answer which is shocking considering you have a restaurant named Kobe and not knowing what it is! I ordered noodles with my steak never again worse combo anyone can offer. Only positive I can say is the area and restaurant did have a nice decor. They definitely need to work on the staff there, the food quality and menu option.

site_logo

Moh Cader . 2024-03-12

MORE AT Google

Great atmosphere and service. The food was a let down though. Super bland and steak was chewier than normal. Used to be there a couple years ago, looks like fell off a bit

site_logo

Ahwab Alam . 2024-03-11

MORE AT Google

I recommend the pulled rib burger if you don't feel like having the steak. Great atmosphere and dining experience!

site_logo

Adam Ali . 2024-03-04

MORE AT Google

Keep going folks. Brilliant food and service.

site_logo

Asif Mukhtar . 2024-03-01

MORE AT Google

We were served by Illum, he provided some of the best service we have ever had. He was incredibly polite and efficient. We had a lot of food and drink orders for 6 of us and no mistakes were made. Food was good, portions were massive too! Thanks Illum

site_logo

Marios Spanos . 2024-02-26

MORE AT Google

Very nice place with a nice setting and decor but the service was terrible. Took 50 mins for us to get 2 sizzlers. I'd understand if it was a full house but the restaurant wasn't even half full. In that time asked for our drinks twice from 2 different waiters but they had no interest in bringing them out just said okay and stood around the bar. It's not like they were mocktails either they were 2 glass bottles which were finally bought to us after asking for the third time 10 mins after we got our food. The food it's self was very nice and hot but not worth the wait. Also the rump steak I ordered had more fat on it then meat and the vegetables were not cooked fully.

site_logo

A Ali . 2024-02-21

MORE AT Google

Service was excellent. They were able to confidently advise on menu items suited to certain dietary restrictions. A nice atmosphere and convenience facilities. Food was a mix between some really good and some not impressive. For the price, I would've expected to be hitting consistently impressive flavours all round. All the food was cooked well and to a high standard. It was just that the flavours were not really impressive otherwise the overall experience was good.

site_logo

mohammed hilal . 2024-02-21

MORE AT Google

Delicious steak Have tried it with the rice and noodles and can I say, both are lovely but please add something to the noodles, they are a bit too plain Lovely mocktails too just the waiting time is a bit long but worth it in the end 😀

site_logo

Kazza H . 2024-02-20

MORE AT Google

Good food,reasonably priced and good customer service

site_logo

Sameena Khatun Iqbal . 2024-02-20

MORE AT Google

One of the best steakhouses in Birmingham. Perfect service and d very good atmosphere. The food was just amazing but a little too spicy for me. Thumbs up 👍

site_logo

Saadeddin Elhawary . 2024-02-17

MORE AT Google

Used to be good really nice steak .. not so much now steak is always way to pink ... waited 45 minz for a steak that was way under cooked ... sent it back .. no better.. last time I went sent the steak back 3 times .. this time sent it back still no better been here over 10 times now don't think I'll ever go back. Loosing patience with this place no longer worth the money. Really unhappy

site_logo

Ny x . 2024-02-17

MORE AT Google

The steak had alot fat on it and was very chewy. A strand of fabric ( looked like hair) found in the food.

site_logo

Aftab Somra . 2024-02-16

MORE AT Google

Unfortunately we ordered a steak which was less than half the advertised size. We mentioned it to the staff who found the situation amusing and advised they would not remake it, nor give an alternative nor any other form of compensation. Their reasoning for not being of any help was being that the managers weren't in (I would later learn that this was routinely the case on Tuesday evenings. I did try to contact the manager the following day to come to a resolution. He advised that if I purchased food from them again he "might be able to help" but otherwise wasn't willing to offer any reassurances/compensations. He acknowledged that they routinely do not have managers on site all the time, but that we were "unlucky" to come at the time we did. I've been told by other people who have attended the restaurant that the steak sizes are frequently (not always) the wrong size, hence the review. The quality of the food was not very good, (not terrible, but certainly not great either. To the restaurants credit they do have good decor and location. Overall I wouldn't come back here nor recommend it, there are other better steakhouses who actually give the size advertised, who actually have staff on site who are helpful when things go wrong and have a willingness to be helpful and have decent quality food.

site_logo

Adeel Ahmed . 2024-02-14

MORE AT Google

My first experience at Kobes Birmingham was quite mixed with reviews. I felt overall the steak could have been cooked better, and till this day I dont understand why you would put the chips on the grilled sizzler with the Steak. This burns the chips and at that point theres no point of eating it. The sauce on the steak was no bad (Peppercorn). Room for improvement but still family friendly environment. Mocktails were bad either. Still feel its far too pricey considering I've been to other steak places.

site_logo

Jamshid Khan . 2024-02-13

MORE AT Google

Had been looking forward to trying out this place for a while so after fancying a steak dinner recently we did so. And pretty underwhelming it was. We'd booked a table thinking a Friday night was bound to be busy but on arrival was only about a quarter full. Was shown a table and given a small plastic thing with a QR code on from which we had to scan on a phone and then browse the menu on a website - very impersonal and I would imagine quite difficult for non-tech savvy people or people with poor eyesight to manage. We ordered £30 rib-eye steaks. The steaks came and were well cooked and enjoyable at first but due to them being served on wooden boards went cold really quickly. The accompanying 4 cherry, tomatoes, floury chips and bit of garnish were not good. Also, there is no mention anywhere on the restaurant's website, signage etc. that it is halal so there are no alcoholic drinks available and the non-alcoholic alternative drinks are all pretty sweet and syrupy. We didn't want to risk a dessert, so we left and picked something up from the local co-op to have at home. On the whole was a very disappointing expensive experience.

site_logo

citizen_scriv . 2024-01-29

MORE AT TripAdvisor

Good food, reasonable prices, very professional and efficient service

site_logo

munir ahmed . 2024-01-20

MORE AT Google

Food was great and a nice atmosphere aswell.

site_logo

Adil Hussain . 2024-01-19

MORE AT Google

Food was on point, 4 stars due to the small pretentious portions of chips. I had to keep offering my friends at the table salads and coleslaw in the hope of filling them up so I could steal their chips when they got full (it worked). Ribs were perfectly cooked, they came a little warm and the staff kindly heated them up again to bring them up to hot. Daniel was polite, knowledgeable and very helpful. The only other negative is the limited selection of drinks, I know there is a boycott at the moment but there are other brands out there.

site_logo

SAHEEB INAYAT . 2024-01-15

MORE AT Google

My wife and I visited Kobe Sizzler and we thoroughly enjoyed the experience. The classic burger was incredibly juicy and succulent and really hit the nail on the head. I had previously been to Kobe’s and got the BBQ beef ribs which were to die for, however this time they were a little too spicy (which is saying a lot given that my wife and I have a pretty high threshold for spice). Nonetheless, the meat was extremely juicy and fell off the bone. The staff were attentive from the moment we walked in and made our visit extremely special. Can’t recommend Kobe enough and looking forward to my next visit.

site_logo

Saeed Kidwai . 2024-01-09

MORE AT Google

One of my favourite spots for a sizzling halal steak, the waiter recommended the sirloin steak with gravy - a fantastic meal. We love coming here for the modern decor, the be family friendly atmosphere, comfy seating and consistently quality food. Add it to your list of go to steak restaurants, situated just off the popular Moseley Village. Parking is available on the surrounding streets but does become scarce the later on in the evening. Keep doing what you're doing guys, you have a customer for life.

site_logo

Junaid S . 2024-01-05

MORE AT Google

Food was good however pricey for what you’d get, I paid nealry £30 for steak and chips and was only given 8 chips, left still hungry - mango milkshake was the best part of my meal, recommend going for the cheaper options as you’ll be disappointed in the expensive ones :)

site_logo

Whitest Official . 2024-01-05

MORE AT Google

Amazing food and brilliant service 👏 👌

site_logo

sweet ansu . 2023-12-31

MORE AT Google

Steak was lovely, I had the sirloin steak sizzler and it was 10/10, possibly the best I’ve had, would recommend the crispy prawns for starters, service was prompt and friendly. Would visit again.

site_logo

Sana Akram . 2023-12-31

MORE AT Google

1st time today with the missus, food was great, portion was filling and waiters and waitresses are very helpful and kind. Many thanks to the Staff at Kobe sizzlers for a wonderful time.

site_logo

Arfan Hussain . 2023-12-30

MORE AT Google

Very disappointing and annoying dinning experience. Food was absurd and service was poor. I really wouldn't bother as you can get better steaks elsewhere.

site_logo

MINROKS . 2023-12-27

MORE AT Google

We were a party of 7 For starters: Crispy Prawns were nice BBQ ribs were fantastic, melt in your mouth, juicy and the right spice Crispy Chicken - a bit too oily, if you order Crispy Prawns, don't order Crispy Chicken Mains: 2x Pulled Beef Burger were fantastic 3 x Rib Eye Sizzlers - Steaks were cooked to perfection, but didn't like the chips, noodles, the veg and sauce all piled on a sizzler Platter. It was difficult to eat and I couldn't enjoy the steak because of the way it was piled up. I would recommend a selection of just traditional steak, chips, few veg and sauce 1 x Fillet - good 1 x Chicken burger - ok Mojitos- were nice, mine was Pina Collada which was nice, enjoyed it. Brownie sizzler - was nice Service excellent Atmosphere -.nice, however, the place was relatively empty but we were seated closer to kitchen, so not a cosy area

site_logo

IBRAHIM DESAI . 2023-12-27

MORE AT Google

Amazing tomahawk steak cooking was too perfection with great service Furthermore, the chef’s special BBQ ribs were succulent and full of flavour absolutely delicious. Lamb lollipops were bang average though.

site_logo

Umar Mahmud . 2023-12-16

MORE AT Google

Came for a meal out with my brothers, just wanted a good steak meal. Ordered a medium fillet steak sizzler. It came rare! I complained, and the waiter brought a plate over, saying he'd take my steak off the sizzler plate and get it cooked more! So I said no, as all the blood/juices from the meat was going into my food which I didn't want. So he took it and said he'd sort it out. Came back about 10mins later with a sizzler plate that now had a fillet steak half the size of the original, over cooked so it was now well done! I was so angry! So I called the manager and showed him my meal, he apologised and what did he do!? He took off a measly 10% off my bill when a fillet steak sizzler costs over £30! Never again will I be visiting this place again! Total waste of money! Poor customer service! Which is a shame because both my brothers enjoyed their food and their meals were perfectly cooked!

site_logo

A Ya . 2023-12-16

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
4.2

2082 Opinions

location-icon377-379 Ladypool Road
American
outdoor_seating_106277takeaway_106277delivery_106277

The best steak in town ! Best staff ! Amazing all the time and we ve been going for years . It was my parents favourite too ! ( and my dad was fussy as he was amazing at cooking and my mum was !) sadly he passed away and it was the last place we went ! Praying 🙏 it comes back ! Heard it’s closed down but waiting to hear that it is re opening elsewhere

restaurant_img
4.2

247 Opinions

location-icon1 Brindleyplace, The Waters Edge Broadstreet
American
outdoor_seating_326464takeaway_326464delivery_326464

Is this 2001, someone needs to fire the dj cos the vibe was whack. Bro hit press play on the same playlist he’s been using for the last 5 years. Outdated music fr fr. How can the di go from Giggs to afrobeats from afrobeats to Estelle and from Estelle to house. Make it make sense… I wouldn’t come back if you paid me a million £

restaurant_img
4.2

936 Opinions

location-icon93 Alcester Road Moseley, Birmingham B13 8DD England
American
outdoor_seating_240862takeaway_240862delivery_240862

Cannot comment on whether there is food but other than that it is a lovely, lively fun pub. The staff are lovely and service is quick. We are a group of childhood friends who pass by at least once a month to have a blast at pool to have a competition between us and we have so much fun the same time.. See you again soon

restaurant_img
4.2

3605 Opinions

location-iconBroad Street Unit 6, Fiveways Entertainment Centre
American
outdoor_seating_310638takeaway_310638delivery_310638

I had a fantastic experience at Five Guys, thanks to the exceptional service from Mohammed I. He helped me choose the perfect items that fit my dietary requirements, and I really appreciated his patience and attention to detail. Mohammed I. was incredibly friendly, and I noticed the entire staff was just as kind and welcoming to all the customers. The venue is spacious and comfortable, with generous portion sizes that leave you satisfied. Plus, they offer free peanuts, which is a nice bonus! I highly recommend this location for the excellent service, great food, and welcoming atmosphere! Thank you Mohammed I.

restaurant_img
4.2

4950 Opinions

location-icon178-180 Wharfside Street
American
outdoor_seating_88158takeaway_88158delivery_88158

Big thank you for Jess for being so courteous and attentive. She made Sunday lunch comfortable and she was absolutely lovely. I can’t wait to visit again!