The best restaurants serving American food in South West

New name and remodeled awesome view and great staff especially Andrew and Lisa But someone has to tell the kitchen manager or what ever he is that people eat fish and chips for dinner as well as for lunch. Why on earth would you fish and chips for lunch and not available for dinner as they do fries with the burger so why can’t they drop the fish in the oil as well. As much as I like the place it could be a game changer when picking a place for dinner.

We use Thorns farm for lunch and dinner every week and have always enjoyed our experience, But,tonight 6th October have felt badly let down by the on duty attitude of the duty manager, who was rude,arrogant, sarcastic and argumentative about taking our order wrong ,which completely ruined our evening, resulting in us leaving our food, he though6a refund put it right,but hus whole attitude towards us was out if order as we had done nothing wrong,he needs to take customer service training, we have been going in to Thorns farm ever since they opened and every one of ther staff have always been amazing, this horrible person has let them all down on duty October 6th Sunday night arrogant, rude,don't careless attitude argumentative customer service nil

I had a groupon booking for 11.30am. Arrived and the girl was just opening up, but when we came in, she came rushing and said we're not open until 12. I showed her our booking and she just shrugged, as if to say ' I don't care', we open at 12. End of. Didn't feel like eating there after that customer " serivce" and I've had my voucher refunded.

Friendly locally staffed people. Ideal as you know what you are ging to get .No suprises in the menu but that can be a good thing.

Very poor ,went in to order takeaway 3 pc meal and when I got home realised I was given 3 legs!!!! Guys there should be a least one pc of breast!!!!

Racist employees, extremely judgmental. Around 18/19 year old girl made my daughter feel uncomfortable as they were making fun of a delivery driver as he left saying he looked like a terrorist! Unacceptable behaviour as we are muslim ourselves won’t be visiting again!

Drive through never displays the order for long enough to read / double check if correct on the board, hence often driven though (maybe even arrived home) before discovering something missing / incorrect.

one of the worst experiences in PIZZA HUT, ordered 2 pizzas for the deal of £10 any pizza size took 2 for £20, took these home to experience the next day awful upset stomach as the pizza they made was highly contaminated with bacteria, a whole day of upset stomach and to have a awful sore throat. Never will I i use that place, their food was late in receiving even though I ordered online. Whatever they was doing in the kitchen to handling it in the box was not right.

Food is good but kind of pricey. Atmosphere was kind of lackin it wasn’t super clean and the stools wobbled, the outside sitting area was a lot nicer. But the service was quick and the staff were very friendly!! Would recommend the bbq honey burger :)

Came to Bournemouth for a few days and round the corner was this place. You never forget if you have been to Nathan’s in New York and so it couldn’t be the same experience or could it. Absolutely excellent, what a great experience and really friendly staff. The hotdog was perfect and the Chicken Wings were superb. What a find and both my wife and I were very happy.

This was our first visit to brewdog. The staff were brilliant, our waitress , Izzy, was attentive, patient and friendly..we couldn't have asked for better. The atmosphere was nice and the drinks good. The food wasn't amazing. There was barely any choose for gluten free vegetarian (definitely non if coeliac) the couple of snacks we could eat were fairly average. The loaded fries were nice but the grazing platters a bit hit or miss alot of money for not alot of food . The cauli wings tasted of vinager and spice....my son liked so they didn't get wasted but not very nice was the overall judgement on them. We had a lovely time as a family, playing games in a nice atmosphere and as I e said the staff were brilliant. Just a let down on the food front.

Was really taken back by the managers bad attitude after a genuine mistake on my behalf which I called up immediately to rectify. The manager absolutely could have shown me some kindness in that moment but instead chose not too. They refused to deliver to me when I'm 13 mins away but wouldn't refund me. Customer service is lacking. Will remove review if refunded.

If I could leave 0 stars I would. Absolutely appalling service with a great deal of organisation regarding serving the walk in customers. Their focus is upon the deliveroo drivers! ..which were in abundance walking in and out..leading to frustrating walk in customers! We ordered 1 x family sized bucket, and 45 minutes later, we were still waiting, so had observed the chaotic way the staff were dealing with the orders. We were told not once, but twice our order was being done, only to be informed 5 minutes later it wasn't ready. After 45 minutes, we wanted our money back, and eat elsewhere. Getting a refund was a further 15 minutes! Seriously wish we had read the reviews before popping in. Whilst they focus on the deliveroo -I would avoid this place at all costs!

Nice place friendly staff if being honest there was a bit of a wait on the food however the wait was definately worth the no frills breakfast wait , food was really good definately going back again . Compliments to the chef !! 😋

I thought customer facing staff are taught how to give a professional service, she definitely didn't. I will not allow a teen to look me up and down, horrible as we are paying their wages.