No one came to clean room or give new towels, soaps etc while we stayed here. We were not informed that the pool was not working!!! The restaurant was under renovation.
We were also charged amenity f
Can't find much fault with our recent visit here. Staff friendly and food came out quickly. It was hot and exactly what we ordered at a good price. My large mixed grill was tasty, and the only critici
I had a groupon booking for 11.30am. Arrived and the girl was just opening up, but when we came in, she came rushing and said we're not open until 12. I showed her our booking and she just shrugged, a
Racist employees, extremely judgmental. Around 18/19 year old girl made my daughter feel uncomfortable as they were making fun of a delivery driver as he left saying he looked like a terrorist! Unacce
Absolutely rude and unprofessional manager on shift! Ordered for a delivery after 40 minutes, which was absolutely fine as I know the drive through is closed so predicted they would be busy, anyway
We were put at a table and served quickly even though it was busy. The staff were polite and professional and we enjoyed our meals.
I miss ordering from a person rather than having to be online, thoug
Avoid at all costs, absolutely disgusting experience Sunday 14th July. Was served chicken wings which were literally bright pink and dangerously undercooked. After pointing this out to a staff member,
Came to Bournemouth for a few days and round the corner was this place. You never forget if you have been to Nathan’s in New York and so it couldn’t be the same experience or could it.
Absolutely exc
If I could leave 0 stars I would.
Absolutely appalling service with a great deal of organisation regarding serving the walk in customers. Their focus is upon the deliveroo drivers! ..which were in abu
The team were really friendly, helpful and knowledgeable with good recommendations.
Great selection of canned beer also.
Come here for good beer and a relaxed environment.
Was really taken back by the managers bad attitude after a genuine mistake on my behalf which I called up immediately to rectify. The manager absolutely could have shown me some kindness in that momen
Nice place friendly staff if being honest there was a bit of a wait on the food however the wait was definately worth the no frills breakfast wait , food was really good definately going back again .
What a toxic and unhealthy place to have attended. I won’t be going there again.
I was there with a couple of friends when a customer came in with earphones on and the two female members of staff sta