Slim Chickens - Bristol in Bristol, City of

Embarrassing.. 10 people queuing outside a restaurant that was less than a quarter full. All because Slim Chickens are prioritising Delivery's over customers who are actually at the restaurant. The kitchen couldn't keep up.

Le escribo para expresar mi profundo descontento con el servicio que recibí en su ubicación del Bristol Cabot Circus en la noche del 22 de noviembre de 2024. He sido un fiel cliente de Slim Chickens durante más de un año, y esta experiencia fue increíblemente decepcionante, hasta el punto en que me siento obligado a tomar más medidas. Como alguien que tiene una discapacidad y condujo 50 minutos para cenar con mi hijo, a quien solo veo los fines de semana, esperaba una experiencia agradable y libre de estrés. Lamentablemente, me encontré con un servicio inaceptable, una comunicación inconsistente y con prácticas de seguridad alimentaria. Como persona con discapacidad, esperar más de una hora en estas condiciones fue particularmente difícil y decepcionante. A su llegada alrededor de las 8 : 20 PM, me informaron que tomaría aproximadamente 30 minutos para que mi comida estuviera lista. Estaba feliz de esperar, pero a medida que pasaba el tiempo, me sentía cada vez más frustrado con el mal servicio. Después de unos 10 minutos, pregunté sobre el estado de mi batido y me encontré con una respuesta grosera de un joven miembro del personal que me dijo que “solo esperara” y que estaba ocupado. Más tarde se disculpó y explicó que era su primer día y que solo tenía 16 años. Aprecié su honestidad y le dije que se tomara su tiempo. Sin embargo, unos 25 minutos después, noté que el restaurante estaba casi vacío, lo que me llevó a cuestionarme por qué mi comida aún no se había servido. Observé una cesta de comida sentada en el mostrador durante unos 15 minutos y esperaba que no fuera mía. Diez minutos después, el camarero cogió la comida y la llevó a mi mesa. En ese momento, me horroricé al ver que hacía frío de piedra. Le informé al camarero que había visto la comida sentada allí por un tiempo, y me negué a comerla. Solicité que mi comida fuera rehecha. El personal de la cocina apareció molesto y me informó que no había más pollos tiernos disponibles e insistió en que comiera la comida fría. Podía sentir que el pollo estaba frío y poco apetitoso. Después de algunas idas y venidas, acordaron rehacer la comida. Un miembro del personal vino a disculparse y nos ofreció un batido gratis y una lata de bebida. Acepté, pero después de otros 10 minutos, el camarero trajo de vuelta la misma cesta de comida, completamente intacta y todavía fría como piedra. Mi hijo, que se estaba volviendo muy hambriento, se comió un bocado de las ternuras frías antes de que pudiera detenerlo. Desde entonces, se ha estado quejando de dolor de estómago, que ahora me está causando una preocupación significativa. Salí del restaurante sin comer nada, sintiéndome molesto, frustrado y preocupado por la salud de mi hijo después de una experiencia tan angustiante. En ese momento, me ofrecieron un reembolso, que acepté a regañadientes. El gerente se disculpó, y dejamos el establecimiento. Más tarde esa noche, los dolores estomacales de mi hijo continuaron, y ahora estoy profundamente preocupado de que la comida fría pueda haber contribuido a su malestar. Esto plantea más preguntas sobre el manejo de los alimentos en su restaurante. Me quedo preguntándome qué se hizo exactamente con mi comida cuando fue devuelta para ser rehecha, considerando que me fue devuelta en las mismas condiciones de frío. Estoy extremadamente molesto y decepcionado por toda esta experiencia. Como cliente leal, nunca esperé ser tratado de esa manera. Agradecería que este incidente se investigara más a fondo, tanto en términos de la calidad de la manipulación de alimentos como del comportamiento del personal en este lugar. Espero con interés su pronta respuesta para atender mis preocupaciones y espero que esta cuestión se tome en serio para evitar cualquier problema futuro.

Visité Pollos delgados en Cabot Circus para la cena y me fui sintiéndome abrumado. Pedí el queso macarrones y una comida tierna, pero la experiencia no estuvo a la altura de las expectativas. El queso macarrones fue particularmente decepcionante. Sabía y parecía de tienda - compró pasta, que habría sido perdonable si se hubiera presentado correctamente. En cambio, se servía en una cesta forrada con un trozo de papel. La pasta caliente y algo empapada comenzó a filtrarse a través del papel, haciéndolo desordenado y poco apetitoso. A 4 libras. 95 , esperaba más esfuerzo en calidad y presentación. La comida tierna era decente. El pollo y las papas fritas estaban bien en general, aunque un par de piezas de pollo eran demasiado masticables, lo que restó disfrute. Aun así, el resto de la comida era pasable, pero nada que escribir en casa. Por el precio y la reputación de la marca, esperaba una mejor calidad y atención al detalle. Pollos delgados se siente como si confiara en su nombre en lugar de ofrecer una experiencia gastronómica sobresaliente. Si vuelvo, probablemente me apegue a lo básico y espero una comida más consistente.

Llegué a Cabot Circo estacionado caminando a la tienda fue recibido por un miembro del personal declarando que lo siento no estamos recibiendo ninguna orden pregunté por qué y si no se indica en el sitio web las mujeres dijeron que no es mi culpa que hemos tenido personal salir ella abrió la puerta murmurando Solo hice una pregunta no pedí una audiencia de declaración de culpabilidad Desgraciado

El pollo es agradable pero muy pequeño, tenía la hamburguesa de pollo y patatas fritas era de £ 17 con un batido. Es muy caro para comida muy promedio

Food is good but kind of pricey. Atmosphere was kind of lackin it wasn’t super clean and the stools wobbled, the outside sitting area was a lot nicer. But the service was quick and the staff were very friendly!! Would recommend the bbq honey burger :)

My wifes chicken burger was lovely. I had the buffalo burger was absolutely rubbish and I simply had a few chips and left it open on the plate The staff could not care less. No quality check and when collecting the plate visibly wirh a complete meal eaten the comment was 'can I clear this" no questions asked around satisfaction which shows this was not a one off. As mentioned my wifes burger looked good but I unit be back and suggest investing in staff who care

Lovely food and friendly staff. little bit of a wait as it’s half term and there were lots of kids in the restaurant. But worth the wait when we got our food.

Food was amazing, chips had a perfect crisp and the chicken delectable. 10/10 would recommend! ....................

The staff at this place is absolutely terrible. The food is alright but the Crew is filthy and unhygienic, and on top their poor grooming & no manners. It's a complete disaster and one of the worst dining experiences I've ever had.

Avoid at all costs, absolutely disgusting experience Sunday 14th July. Was served chicken wings which were literally bright pink and dangerously undercooked. After pointing this out to a staff member, and showing her the wings, she then proceeded to bring over some temperature probes and attempt to probe to me that they were “up to temperature”. I refused to accept this and asked for a new portion to which I was told “okay I’ll make sure they’re cooked for a bit longer for you”. After another 20 minute wait a new portion arrived which were exactly the same as before. We all know how dangerous chicken can be if not cooked properly and I’d forgive a genuine mistake however to be almost accused of lying is absolutely insane

Absolutly appalled , sat down and a mouse or rat ran over my foot. When I complained the response I got was ‘ yeah we know we have mice , it’s common all the food places here have mice here. Safe to say we left with no refund or even an apology !!

I go to slims chicken in bristol in cabot circus for my lunch as i work right next to the store. All the staff and manager are lively always attentive and great customer service. Majbah has great customer service, he is very friendly and welcoming.

Poor customer service, staff using bad words on customers and poorly untrained staff, stop customers from having a drink

We had a takeaway order in February. The food was fine, but very expensive for what it was. The packaging was inadequate - the lids don’t fit the cups, ours spilled out, wet the bag and broke it, spilling the drinks all over the floor.

We ordered a big meal for 2 of us and the MacnCheese and our chicken tendors did not come really not good enough and we expect a refund

Nice food, friendly staff, a little bit pricey, but a big upgrade on other generic fried chicken chain.

Popped in tonight for a shake, not very busy, Perfect. went to use the machine to order but was not working so stood at the till where a member of staff walked past us to serve a table some food. thats ok shes busy. then to walk past again picking up table numbers from the till we were waiting at! but still no service, she walked past again and went on to talk to her friend at the kitchen completly ignoring me! so we left. HOW RUDE!!! shame as i like slims milkshakes buy hey, we went to 5 GUYs instead. -10/10 sort your staff out.

I've seen this restaurant on previous visits to The Mall at Cribbs Causeway, but have never ventured inside, until now. It's a lovely experience and despite the eatery's name, the portion sizes are generous. I ordered three Chicken Tenders with Fries and a Chocolate Milkshake. The drink was made within a few seconds, as I ordered the food, and the table service was prompt, friendly and delivered with a smile. We were hungry and the food was delicious. It was also good value for money and I will definitely visit again when I'm next in The Mall.

Three of us today, one a lady in her older years. We had set meals, chicken was delicious, chips plentiful and sauces enjoyable. Pity there wasn't coffee in the drinks range though.

Went out for a late night shop and had no help or nice interaction with anywhere until here. Yusef was very friendly and helpful and made our night a lot better! Credit where credit is due!

First time visiting this particular branch and I have to say the service and food was terrible. I ordered a burger that I normally get and instead of getting a whole piece, I got two tiny tenders stuffed into a bun. The young girl who delivered the food was so rude and clearly didn’t care to be there. The food itself was cold the chicken lukewarm and the fries were cold. It’s a joke you clearly state the food is cooked to order, but this is clearly a lie as the food served to me was taken out of a hot plate. I’ve eaten in several slim chickens and this is by far the worst. It wasn’t even busy this evening so I’m surprised you can get it so wrong. This place will struggle when Popeyes lands here.

Amazing, tasty food and fantastic, friendly service! We really enjoyed the meals - they are really huge portions! We will be returning!

Food was awful and cold, chips were 100% reheated very disappointing especially for the prices you charge, place has gone down hill massively

Went to slim chicken on 29/04 whilst eating my food inside the restaurant me and my girlfriend had notice there was a mouse running around left my food and run out of the restaurant…

KFC eat your heart out. Never heard of this chain before. Called in tonight by chance. Excellent food. Tasty and not greasy like kfc can be. Keep it up.

Shopping and stopped in for a bite to eat. It was quiet and clean. The food and drink was quick and the wrap I ordered was nice. People don’t get much recognition in these times so a special note for I believe ‘Christina’ she was working so hard delivering meals and clearing tables. Super friendly and helpful to me. Thanks for making me smile!

Just had our first Slim Chickens at Cribbs Causeway. And it was amazing. Food was great and bigger portions than expected. Staff were fantastic and friendly. (Visit 24/3/23 @12 noon)

Honestly, spend your hard earned money elsewhere! £75 for 6 of us to eat rubbery chicken on uncomfortable stools in a noisy restaurant was not the way we wanted to end an otherwise lovely time in Bristol. My 6 year old son wouldn't even touch his chicken because it 'tasted weird'. The chips were nice but it's not hard to do nice chips is it. Go elsewhere, there are plenty of nicer places to eat far superior food within a stones throw of this mediocre place.

Had the wings , they tasted so off and weird. Couldn’t eat them ended up just eating the chips. Can’t exactly describe how the wings tasted but one bite had me checking to see if they were properly cooked. They were, which surprised me as...

Ordered a chicken salad, Received a meal with someone else’ old screwed up receipt in it. Order was refunded however no apology or any explanation as to how the litter had ended up there. Definitely avoid this place!

Ordered on Uber eats . Ordered two 4 piece and one 7 piece . Had three 4 piec delivered wrong drink cherry Coke not coke and only three dips instead of four . Poor quality control of the order . Usually it's only a dip...

i felt i’ll after. it just wasn’t good ☠️☠️☠️☠️ i felt like i was going to throw up. absolutely awful.

We popped into the Cribbs Causeway slim chickens for a quick lunch. I opted for the 3 tender meal which was good until I discovered a hair (wrong colour and length for mine or my husbands!). I showed a member of staff, but I didn’t...

We visited slim chicken expecting to it to be like the dime a dozen chicken shops but we were extremely surprised to find the chicken was cooked to perfection the chips where fluffy and crispy and the staff were so polite and welcomeing with great...

Absolutely dreadful. Been thinking of visiting for a while as it's always busy. But it's just rubbish KFC at Nandos prices. Food was cold. Fried pickles were soooo salty and soggy, and also had loads of fried onion thrown in. Chicken is pretty bland and...

Nothing special at all. very expensive for a small piece of chicken (nothing like what’s advertised) in a roll. Back to KFC for me

Ok so we went to one in Cribs Causeway where we were greeted by a nice friendly young lady who showed us to our seats. It went drastically downhill from there on in. The price for two meals was £33.00 which is way overpriced. Some...

We loved it on our last trip so it was top of the list for this time. The first meal we had back was amazing, and the second was enjoyed by my partner just as much! Highly recommend for a lunch option - the best...

Love fried chicken and was looking forward to trying this place. Chicken tenders were ok but nothing you can’t get elsewhere, fries (tiny portions) were pretty rubbish really soft soggy not one was crispy out of three portions, the Texas bread/garlic bread again same as...

Chips were fresh which was the only bonus, sauces were disgusting, taste fishy, no option for drinks unless you wanted sugar free which is disappointing. Nothing special in terms of how it looks, coleslaw was average and 4 meals for £42 is so over priced,...

Wanted to eat here for a while. Had honey bbq burger with fries and Mac and cheese side. It was just OK. Probably wouldn’t eat here again but it wasn’t bad

It’s okay. Chicken burger meal ordered with chips and strawberry milkshake. It’s average nothing to rave about. Gave three star for good staff and service.

We visited the newly opened branch at Cribs. A case of how much salt would you like to be smothered over the fries! Far too salty - we did not enjoy it at all. Will not recommend this place to our friends. Very disappointed.

got a takeaway on Saturday. Oreo milkshakes were good but the chicken tenders tasted fishy on all 4 of our meals. The lot when in the bin, also VERY expensive for this type of food.

People in here are rude, brought out the wrong food multiple times with bad attitude, i then bit into my boneless chicken burger to find a massive bone!!!! Then the man preceded to tell me that it was normal and should expect it!! Save your...

Nothing special, won’t be going back. Team led that day was quite abrasive. Other better places to go.

Visited today 8/12/2021 and what an experience staff were friendly and helpful first visit. I decided to ordered the wings and tenders and was not disappointed the flavours were out of this world and so many flavours to choose from. The atmosphere was very nice...

Absolutely amazing food as per always for slim chickens, but this is the 3rd visit to Cabot circus. Each time the staffing and just organisation of the place is terrible. Stood outside waiting for 30 mins today. When only 10 people sat in the restaurant...

Food is Top Notch. However no management. Customer off his head. No one in the store challenged him. Very poor. Didn’t feel safe. If was 11am in the morning. Terrible

Visited yesterday as was in Cabot for my birthday. Absolutely can’t fault the food, BUT the staff were shocking. A customer in there shouting, swearing, and generally disrupting the whole place, to which staff members didn’t feel the need to address. Actually that bad I...

I ordered a meal for 1 at 17:30, just after 18:00 it said it had been delivered so i had to order again on the app and say o had not received my order. In total i waited 2 hours for a delivery only for...

Gave the Frankie and Benny's a miss and decided on this one. Juicy boneless chicken and nicely cooked chips (please take note KFC!) good choice of dips. We really enjoyed our meal Downsides not hot drinks on offer and limited choice.

Ordered via Deliveroo after hearing good things about it. I had a wrap which was basically £5.95 for a doughy wrap, a few bits of chicken and mostly tomato. My dip of choice was blue cheese but, although blue cheese was on my order and...

Came for takeaway due to Covid (no sitting in). Wanted to see what it was all about as it seems very popular at the moment.. Went in, ordered on the tablets in front of you, £26 for 2 milkshakes, 1 water, 2 burgers with reg...

Wish this would take over kfc in Cornwall. Bloody brilliant. Worth the money tbh. Of course we would all be happier for it to be a little more cheaper but it's pretty bang on food. Fingers crossed for a Cornish or even Plymouth store. Hurry...

We really enjoyed eating here. Food was quality and good value for money. Will be visiting again on our next trip to Bristol.

Slim chickens is definitely one of my favourite fast food joints! Fried chicken done right , the amount of sauces you can have with your fried chicken is great and then the choice of having your chicken cooked in these sauces is even better !...

I went to Slim Chicken yesterday for the first time and had a really great time. The staff were all really friendly which makes a huge difference walking into a restaurant. Martha was serving us, she was very lovely & attentive. The chicken was so...

I’ve visited Slim Chickens in Bristol before and liked it. This time I returned due to the Eat Out to Help Out 50% discount. The wrap meal was amazing, I had a big chicken wrap, chips and three reasonably sized pieces of chicken with dip....

wanted a cool drink to takeaway, never been in before, we where close by, saw they done milkshakes on the order screen. Really easy to use. Order a chocolate milkshake and a strawberry. Was amazing! Really quick service as well!

Im a regular visitor to this new fast food establishment, I find it to be much nicer than its other fast food counterparts, you can tell the chicken quality is much higher than the industry standard.

everything about this restaurant is amazing. such good food. not drowning in oil like other take aways. great value for money. cannot recommend the popcorn milkshake enough - its better than five guys!

Not impressed , we ordered £70 worth of food which no chips arrived with the meal but were on the receipt .. I called the restaurant who basically told me not their problem all they could do would be cook the portions of chips if...

Located in the heart of Bristol, Cabot Circus. Good place for a quick lunch when in Bristol. Decent quality food.

Staff have no social skills whatsoever. They forgot our onions, when asked they were just bought out with no comment made. I understand it's a very self-service place to eat in but they should still be open to customer interaction. Kitchen rolls on tables instead...

When a chain restaurant comes to Bristol, they’ve got a lot to live up to, and Slim Chickens misses the mark entirely. In a nutshell: very similar to KFC in terms of style and quality, but more ‘authentic American’: secret sauces, lots of pickles, minimal...

Plus Points, Nice looking Chicken dishes, excellent friendly staff, good quick service Negative Points, Can't get a tea or a coffee just soft-drinks and milk shakes Electronic Ordering boards immediately as you enter make it seem like a very expensive KFC. Explanation for what to...

I visited here after a lot of people were saying about how amazing it is online. I gotta be 100% honest it was ok. I love sauce don’t get me wrong but the burger had far to much sauce on it. The chips were ok....

Giving kfc a hard time with the array of sauce. Good food £3-5 more per meal than you'd expect. Ran out of draft beer, given some cans. ok

Purpose of Visit: Takeaway Lunch Mains: Smokey BBQ Chicken and Chips Staff: Brilliant Wait times: virtually none Venue: modern, clean and spacious Comeback? 100% yes Final Thoughts: This place is how to do fast food, it’s the best fried chicken I have been to. Forget...

Visited too see what the hype was. Restaurant was three quarters full. Ordered nice and quick. Before I even filled my refillable drink up and went to my table the server already looking around the restaurant for my table number which I was carrying -...

Not the nicec place to go food not great tables are dirty food is over priced only thibg I liked was the chips

Came here with a friend and it was a lovely place to eat! We have previously been to the one at Birmingham New Street Station and we thought we would try the one at Cabot Circus. The food was lovely and the restaurant was nice...

The food was overpriced and tasted no better than any fast food chain. The service was quick and the atmosphere was good, however, due to quality of the food for the price, I won’t be returning.

As soon as you walk in you can order yourself by the touch screen, touched by everyone, and take a number from the side to put on your table, which everyone touches as well. As you sit at the table the only napkins available are...

Heard a few people rave about this place, was worried the hype would be too much but nope, it is every bit as great as they said. The service was a little slow but it was worth it to know the food was being prepared...

All in all a good new addition to Cabot circus, food is served quickly and fresh with a great variety of sauces to try and the staff seem very willing and helpful. Only downside are the self service screens, the sandwiches don’t list the ingredients,...