Kfc in Bristol, City of

Very clean and trustworthy staff. I once forgot my phone on the counter, but it was returned to me by a staff member.

poor service. half of the food was not delivered.

Arrived very quickly and all of the food was fresh and boiling hot! Thank you

Absolutely shocking. I want a refund.

Half our order is missing, no help to get it re-sent

The food I got is completely different to what I ordered. A random selection of food was placed in my order. Also food was cold and late!

Food came wet and cold. Did not eat

Humble chicken not fresh or undercooked they give me very dry inside the chicken boneless

cold chips, burnt chicken awful.....

it was late but it was hot so that was ok

I got my order within the specified time. Thanks.

Please maintain your toilets properly. Which is really disgusting. Food quality is not good to be honest.

Food was cold and poor quality

This is the worst KFC I have ever been. Poor hygiene standards and unprofessional staffs & supervisor. The cleanliness of this restaurant is very POOR. Disgusting and Filthy!!! A public toilet would be better than this KFC. The tables were sticky even after had it cleaned and food residues were all over the floor and seatings. It was very off-putting and made us question the overall hygiene standards of the restaurant. The cleaner doesn't bother to clean it properly or they are not properly trained to do the job. Not the hygienic standard you expect from a restaurant like KFC. ...REALLY DISAPPOINTING!!!

The food was mediocre and very expensive for what was delivered

McDonald's McDonald's, kebtuckyvfried chicken and a pizza hut

Delivery missing 8 Hot Wings as part of Sharing Bucket Order...

It says delivered...but to who? I certainly never got it.

Order never showed up, no help from KFC, and still awaiting any response from just eat for a refund

Horrible servers ignored me, served my friends and then closed the till infront of me and wouldnt serve me as he was stuffing chicken into his pockets, disgraceful never come here. Are they actually alright?

Quick service and food is alright and freshly made. Tables looked like they were not clean frequently despite being a very busy store at the time I visited.

There’s about 7 chips in the pack of chips. Ordered at 4:30 it arrived at 6:30. Everything is cold. I want a full refund

Didn’t want to give any stars!Very disappointing, we didn’t receive our order and thinking of deleting my just eat app altogether

Amazing service . Awsome food . HALAL

Very fast delivery, food is very good nothing went wrong overall great 👍👍

the delivery driver tried making us give him money to deliver our food

Missing half the order and just eat will take 7 days to look into it- ridiculous!

The food was an hour late. My break got finished and I had to stay hungry for the whole day. The food was also cold

Food is decent, service is quick. But the toilets, the toilets are ALWAYS GROSS. Please clean them regularly and get the tap fixed.

Had some poor pieces of chicken. Main issue was their card machine didn't work. What a nause!

it took more than an hour to leave the restaurant. But the delivery driver was lovely

Came last week and we've been vomiting every since, didn't think anything of it might be a sickness bug. Just as we got better we thought we'd pop in to have a pick-me-up, and now we all have diarrhoea. It makes me think somebody in your kitchen or counter is not washing their hands properly, or the place has poor hygiene. Also recently we went to use the bathroom facilities here and even my child was absolutely shocked to see a woman sat on the toilet as we walked in. Poor woman must have been desperate but had no choice as the doors were off! How this is passing Heath and Safety I do not know, we've avoided toilets since. Should we pass Union Street again I'll be sure to check the bathroom and report if still the same.

ordered a meal deal online for delivery, waited and no food but money has been taken from my bank try getting a response with kfc blaming just eat and vice versa, will never use these 2 ever again

I'm a patient person, but I don't have an infinite amount of time. Waiting 35 minutes for an order is really taking the mick. The staff spend most of the time just standing around not doing anything. Clearly not in any hurry to complete any order. Except for the ones made through various food delivery apps. But that's only half of the story. The state of the toilets are appalling. One of the most disgusting sights I've ever seen. Hold in your vomit. Every time I come here, the service is terrible. I dont think I will be using this branch again anytime soon.

Took an hour to get one burger delivered even though delivery time said 15-30mins. The arrival time just kept increasing. Food was not hot when arrived

The food was not hot , there was no souce, kachab , the fries were also not fresh

Always good. Really yummy 😋 taste burgers and wings. It’s more than 10 times visited this place really superb…

Despite clear instructions my allergy note was ignored.

The boss is the kernel go here if you want a proper bit chicken 🐔 🍗 💯

My order didn't even arrive this is upsetting as its for my disabled relative. I'm requesting a refund for the 3rd time

They didn’t even deliver my food I ordered at 12:20pmand it still wasn’t here by 3pm so I had to go and get it myself and it was cold where it was just sat around

All food stone cold and wet. And the popcorn chicken was so so tiny. I know it's child's meals but one tiny box for elves had 4 tiny chicken shriveled up popcorn and just one tiny bag of chips for two children meals 😞

Wrong order delivered and also later than was told

Esperé en la cola durante 20 minutos, solo para que alguien entrara y lo atendieran de inmediato cuando le señalé esto al otro cliente, el kfc funcionó solo continuó atendiéndolos. El circo Cabot es mucho mejor evitar este.

Average kfc it’s ok for hangover cure

not received. speaking to driver rather than helping closed the order and marked a delivered

Worst Kfc i ever had ... i order Zinger burger and burger 's chicken was raw and so small in size seems like you're giving them 2£ for burger and in chicken bucket all chicken wings bones were broken into multiple pieces and stuck in my daughter throat . Better to go other branches instead of this one .

Lovely man delivering the order and the food was great quality. I'd order again, for sure!

10/10 food 10/10 delivery. Would order again.

I ordered from Uber eats. The food arrived incredibly quickly. The burger was amazing. The delivery guy was professional and polite. However the chips really disappointed me. The portion was incredibly small. I made a complaint and nothing was done about it. I called the store and was told I was speaking to a manager. He then said call tomorrow to speak to a manager. Odd as he said he was a manager. Not very good. I don't think I eiy order from here again.

The working staff is really really bad. They don't respect customers. They never gave me what I ordered. Some foods are not sure to eat. Always talking and argive. They don't give tissue and tomato ketchup. I don't recommend it. Full of third-class behaviour.

service and delivery was amazing. very quick. burger was delicious however my portion of fries was disappointing. it was really small

wait nearly 2 hours for delivery status says delivered but food never arrived trying to get a refund but theres no option to cancel on website

Food was average. Chips cold, chicken good rest very average!

Update Monday 26 Aug, 2024. Food was delicious BUT RESTRUANT STANK LIKE P*SS. And that says it all really. Food was served hot and juicy at the perfect temperature but was really put off how the restaurant by the downstairs napkin dispensary and bins smells of urine. Finally they have self service machines too. Please. I know you can do better. Clean your restruant and continue the tasty hot food. FURTHER PANDEMIC UPDATE: Upstairs dining area is now open for food for half price during all of August. Service was once again SUPER FAST and the was pipping hot and super fresh tasting and very clean. Hope this amazing service can continue well beyond the pandemic. Extensive regular cleaning could also be seen done by staff. If there is a KFC in Bristol to go to, this is the one! Pandemic Update - Jun 18. *important: dining area is closed. TO GO service only!* BEST. SERVICE. EVER. Believe me this is NOT me being KFC deprived. I frequent this KFC too much and the service as always been mediocre but it is the only halal one. BUT TODAY. THE FOOD AMAZING. Flavors. THERE. Freshness. THERE. Served piping hot. YES. It was the best KFC I've ever had and the service was super fast too! Thank you KFC staff.

No toilets, the shop floor is very dirty

My beans spilt all over the order and therefore ruined it

Totally unprofessional staff not happy at all one of the worst kfc the card Machine is not working POS is not working only cash busy time till cnt do the nhs Discount Only the reason we go is Halal otherwise very very poor service staff is totally unprofessional One of the most worst management I visit from London never ever cminG agin

not what I ordered so didn't take the order. want a refund. kind regards Adam

I didnt get my order and the app says it is delivered

chips tasted old and looked like it was fried in old oil. The chicken tastes very different, the recipe has changed in my opinion. I would not feed this quality of food to my dog.

Brown streaks on downstairs toilet door!(they don’t serve BBQ sauce anymore) Tried to use sink to wash my children’s hands before they ate and the sink looked dirtier than the floor. Opted for baby wipes in the end. Food was cold so they didn’t anticipate the demand well. Food might have been sitting around for 5-10 mins. Family of five but the only 2 large tables available were packed with empty food carriers, plates, cups and chicken bones. No cleaner in seating area. High chairs are sticky and dirty. Used to be really clean but this fast food restaurant has gone down hill….what happened? Definitely in need of a HSE visit.

Honestly the customer service here is terrible and disgusting, there is a rude female staff at the front who is very rude, I asked for a straw and she was very rude about it and yelling at me and my family, my mother asked if she could have some ketchup and she started yelling at my mother, I have been to many kfcs and I have never encountered or experienced anything like this. The only good thing about this kfc is that all the tables were clean and tidy, however the food was cold and had no flavour. I absolutely don’t recommend coming here unless you want a disgusting experience, definitely will never be visiting here again.

ordered a spicy rice and was shocked to see the quantity. It was not even half filled.

Good customer service and nice food

Delivered on time everything ordered was in the bag and the food was hot.

Food came super cold and it was disgusting to eat. Chicken was either too dry or too gooey, as well as being cold. Just felt like a waste of money, aside from the hot wings which will always be good

Ordered hot wings offer and were great. The rice portion was tiny and not worth the money. Fries portion was also tiny for the money and were cold

They don’t deliver to the right address this is not the 1st time this is the 5/6 time my son food dint came the app don’t take my home address

Order did not show up. App said food was delivered so it has been given to someone else.

Food came as soon as i placed order but burger was cold and hot wings was awful.🤮🤮🤮 Customer service and guy who was serving had very bad attitude. Didnot gave straw nor tissue. I had to ask 2-3 times and he was like take as much as you want 🧐🧐🧐🧐 Need to train the staff before serving customers. Will not go again.

They serve chicken based products.. Why are all your drinks so bad. All soft drinks are sugar free and therefore contain chemicals and taste awful. Your coffee is like dishwater. I ordered a large black coffee and it's so weak I can almost see the bottom of the cup. Sort it out!

My order was never delivered, it was being prepared for 3 hours until I had to leave for my night shift. I show up this miring and see that it was never delivered. I live with my family. And they told me it was never delivered. I tried to phone the restaurant yet no one answered on several calls.

Me and my wife love this place 💞 it's fun and there menu taste great I can't wait to visit with my kids in my next hangout

Was so dry and horrible!! Staff were incredibly rude, refused a refund even though food was inedible! Disgusting and such a long wait for food! Would have thought it would have been cooked fresh with how busy it was, but it was dry and not even that hot!

The food arrived but 2 of the 5 items weren’t there (being the 4 fillets and 8 hot wings)

driver was very friendly and happy. we don't know this city and didn't realize how close the takeaway was! we just wanted some food in our hotel room.

Rude stuff!!!!! Work becouse need no becouse like. They do everything to customer dodint come back !!

Half of my order wasn’t packed by kfc!!

Very good, the food quality is very good!

had poor customer service experience ever. forced to leave this store before closing time and the Bangladeshi guy's behaviour was seriously awful. need them more training.

Very rude staff a bangali Middle aged Beard guy was cleaning and behaviour was as it’s worst. Literally kicking guests out. Forced us to sit in a dirty table although there was plenty tables left. When we were leaving he was swearing in his own language 🤮🤮

Always a stop while in the City. Better than the one nearest me. Long bus journey to get a bite 🫦 😋

Used to worked there and bullied there by the crew members and the managers

Don’t ever order from here never received my order even though said was delivered and gave correct address further more I would never use just eat there after care complaint system is diabolical £14 down the drain never again lesson learned!!!!! Stay away from just eat and this restaurant !!!!

I order , Zynga stock i Wasn’t happy with a burger I didn’t eat it. I didn’t touch it. I tried to change it and the managers so rude and you charge me for changing the order. I never go back this place.

Felt sick not long after I got back to my daughters house, she told me to go to the one in Cabot Circus because the chicken is much better.

Best kfc we've had in ages. 20 minutes from ordering to it arriving and it was all fresh and piping hot!.

Driver was very good did well to find me

Purchased a bargain bucket 6 chicken & 4 fries. Fries were good. One piece of chicken inedible. I would of returned it, but they were very busy.

Over an hour is a weird way of putting it, it was never delivered

My order hasnt arrived even thou it states it has been delivered .

Women's toilets are always dirty

Food isn’t here . Wasn’t even contacted

Disgusting and filthy toilets!!!!! Someone should do something about it, some hygiene inspection need asap!!!! It is completely unacceptable I never seen anything like that before in any KFC. Food was good

Rude staff, food quality is so low compared to other outlets of the same chain.

I ordered a mini fillet for my son and we got a burger instead. My son has a tough time trying to eat bread and chicken. I also ordered a tango and we got a Pepsi max instead. I also ordered a coleslaw and it was not in the order at all. Very disappointed.

A bit noisy... tends to be a hangout for younger people, a perfectly serviceable KFC however

Food explicitly asked for with no sauce. Had sauce :(

Worse kfc i had ever visit Poor quality of food Cold food Too much oily Not welcoming staff Way of passing food is very rude I would never recommend this Kfc to anyone Glasses of drinks had more ice than drink in it.Would rate zero star