Kfc in Bristol, City of

Despite clear instructions my allergy note was ignored.

The boss is the kernel go here if you want a proper bit chicken 🐔 🍗 💯

My order didn't even arrive this is upsetting as its for my disabled relative. I'm requesting a refund for the 3rd time

They didn’t even deliver my food I ordered at 12:20pmand it still wasn’t here by 3pm so I had to go and get it myself and it was cold where it was just sat around

All food stone cold and wet. And the popcorn chicken was so so tiny. I know it's child's meals but one tiny box for elves had 4 tiny chicken shriveled up popcorn and just one tiny bag of chips for two children meals 😞

Wrong order delivered and also later than was told

Esperé en la cola durante 20 minutos, solo para que alguien entrara y lo atendieran de inmediato cuando le señalé esto al otro cliente, el kfc funcionó solo continuó atendiéndolos. El circo Cabot es mucho mejor evitar este.

Average kfc it’s ok for hangover cure

not received. speaking to driver rather than helping closed the order and marked a delivered

Worst Kfc i ever had ... i order Zinger burger and burger 's chicken was raw and so small in size seems like you're giving them 2£ for burger and in chicken bucket all chicken wings bones were broken into multiple pieces and stuck in my daughter throat . Better to go other branches instead of this one .

Lovely man delivering the order and the food was great quality. I'd order again, for sure!

10/10 food 10/10 delivery. Would order again.

I ordered from Uber eats. The food arrived incredibly quickly. The burger was amazing. The delivery guy was professional and polite. However the chips really disappointed me. The portion was incredibly small. I made a complaint and nothing was done about it. I called the store and was told I was speaking to a manager. He then said call tomorrow to speak to a manager. Odd as he said he was a manager. Not very good. I don't think I eiy order from here again.

The working staff is really really bad. They don't respect customers. They never gave me what I ordered. Some foods are not sure to eat. Always talking and argive. They don't give tissue and tomato ketchup. I don't recommend it. Full of third-class behaviour.

service and delivery was amazing. very quick. burger was delicious however my portion of fries was disappointing. it was really small

wait nearly 2 hours for delivery status says delivered but food never arrived trying to get a refund but theres no option to cancel on website

Food was average. Chips cold, chicken good rest very average!

Update Monday 26 Aug, 2024. Food was delicious BUT RESTRUANT STANK LIKE P*SS. And that says it all really. Food was served hot and juicy at the perfect temperature but was really put off how the restaurant by the downstairs napkin dispensary and bins smells of urine. Finally they have self service machines too. Please. I know you can do better. Clean your restruant and continue the tasty hot food. FURTHER PANDEMIC UPDATE: Upstairs dining area is now open for food for half price during all of August. Service was once again SUPER FAST and the was pipping hot and super fresh tasting and very clean. Hope this amazing service can continue well beyond the pandemic. Extensive regular cleaning could also be seen done by staff. If there is a KFC in Bristol to go to, this is the one! Pandemic Update - Jun 18. *important: dining area is closed. TO GO service only!* BEST. SERVICE. EVER. Believe me this is NOT me being KFC deprived. I frequent this KFC too much and the service as always been mediocre but it is the only halal one. BUT TODAY. THE FOOD AMAZING. Flavors. THERE. Freshness. THERE. Served piping hot. YES. It was the best KFC I've ever had and the service was super fast too! Thank you KFC staff.

No toilets, the shop floor is very dirty

My beans spilt all over the order and therefore ruined it

Totally unprofessional staff not happy at all one of the worst kfc the card Machine is not working POS is not working only cash busy time till cnt do the nhs Discount Only the reason we go is Halal otherwise very very poor service staff is totally unprofessional One of the most worst management I visit from London never ever cminG agin

not what I ordered so didn't take the order. want a refund. kind regards Adam

I didnt get my order and the app says it is delivered

chips tasted old and looked like it was fried in old oil. The chicken tastes very different, the recipe has changed in my opinion. I would not feed this quality of food to my dog.

Brown streaks on downstairs toilet door!(they don’t serve BBQ sauce anymore) Tried to use sink to wash my children’s hands before they ate and the sink looked dirtier than the floor. Opted for baby wipes in the end. Food was cold so they didn’t anticipate the demand well. Food might have been sitting around for 5-10 mins. Family of five but the only 2 large tables available were packed with empty food carriers, plates, cups and chicken bones. No cleaner in seating area. High chairs are sticky and dirty. Used to be really clean but this fast food restaurant has gone down hill….what happened? Definitely in need of a HSE visit.

Honestly the customer service here is terrible and disgusting, there is a rude female staff at the front who is very rude, I asked for a straw and she was very rude about it and yelling at me and my family, my mother asked if she could have some ketchup and she started yelling at my mother, I have been to many kfcs and I have never encountered or experienced anything like this. The only good thing about this kfc is that all the tables were clean and tidy, however the food was cold and had no flavour. I absolutely don’t recommend coming here unless you want a disgusting experience, definitely will never be visiting here again.

ordered a spicy rice and was shocked to see the quantity. It was not even half filled.

Good customer service and nice food

Delivered on time everything ordered was in the bag and the food was hot.

Food came super cold and it was disgusting to eat. Chicken was either too dry or too gooey, as well as being cold. Just felt like a waste of money, aside from the hot wings which will always be good

Ordered hot wings offer and were great. The rice portion was tiny and not worth the money. Fries portion was also tiny for the money and were cold

They don’t deliver to the right address this is not the 1st time this is the 5/6 time my son food dint came the app don’t take my home address

Order did not show up. App said food was delivered so it has been given to someone else.

Food came as soon as i placed order but burger was cold and hot wings was awful.🤮🤮🤮 Customer service and guy who was serving had very bad attitude. Didnot gave straw nor tissue. I had to ask 2-3 times and he was like take as much as you want 🧐🧐🧐🧐 Need to train the staff before serving customers. Will not go again.

They serve chicken based products.. Why are all your drinks so bad. All soft drinks are sugar free and therefore contain chemicals and taste awful. Your coffee is like dishwater. I ordered a large black coffee and it's so weak I can almost see the bottom of the cup. Sort it out!

My order was never delivered, it was being prepared for 3 hours until I had to leave for my night shift. I show up this miring and see that it was never delivered. I live with my family. And they told me it was never delivered. I tried to phone the restaurant yet no one answered on several calls.

Me and my wife love this place 💞 it's fun and there menu taste great I can't wait to visit with my kids in my next hangout

The food arrived but 2 of the 5 items weren’t there (being the 4 fillets and 8 hot wings)

Was so dry and horrible!! Staff were incredibly rude, refused a refund even though food was inedible! Disgusting and such a long wait for food! Would have thought it would have been cooked fresh with how busy it was, but it was dry and not even that hot!

driver was very friendly and happy. we don't know this city and didn't realize how close the takeaway was! we just wanted some food in our hotel room.

Rude stuff!!!!! Work becouse need no becouse like. They do everything to customer dodint come back !!

Half of my order wasn’t packed by kfc!!

Very good, the food quality is very good!

Very rude staff a bangali Middle aged Beard guy was cleaning and behaviour was as it’s worst. Literally kicking guests out. Forced us to sit in a dirty table although there was plenty tables left. When we were leaving he was swearing in his own language 🤮🤮

had poor customer service experience ever. forced to leave this store before closing time and the Bangladeshi guy's behaviour was seriously awful. need them more training.

Always a stop while in the City. Better than the one nearest me. Long bus journey to get a bite 🫦 😋

Used to worked there and bullied there by the crew members and the managers

Don’t ever order from here never received my order even though said was delivered and gave correct address further more I would never use just eat there after care complaint system is diabolical £14 down the drain never again lesson learned!!!!! Stay away from just eat and this restaurant !!!!

I order , Zynga stock i Wasn’t happy with a burger I didn’t eat it. I didn’t touch it. I tried to change it and the managers so rude and you charge me for changing the order. I never go back this place.

Felt sick not long after I got back to my daughters house, she told me to go to the one in Cabot Circus because the chicken is much better.

Best kfc we've had in ages. 20 minutes from ordering to it arriving and it was all fresh and piping hot!.

Driver was very good did well to find me

Purchased a bargain bucket 6 chicken & 4 fries. Fries were good. One piece of chicken inedible. I would of returned it, but they were very busy.

Over an hour is a weird way of putting it, it was never delivered

My order hasnt arrived even thou it states it has been delivered .

Women's toilets are always dirty

Food isn’t here . Wasn’t even contacted

Disgusting and filthy toilets!!!!! Someone should do something about it, some hygiene inspection need asap!!!! It is completely unacceptable I never seen anything like that before in any KFC. Food was good

Rude staff, food quality is so low compared to other outlets of the same chain.

I ordered a mini fillet for my son and we got a burger instead. My son has a tough time trying to eat bread and chicken. I also ordered a tango and we got a Pepsi max instead. I also ordered a coleslaw and it was not in the order at all. Very disappointed.

A bit noisy... tends to be a hangout for younger people, a perfectly serviceable KFC however

Food explicitly asked for with no sauce. Had sauce :(

Worse kfc i had ever visit Poor quality of food Cold food Too much oily Not welcoming staff Way of passing food is very rude I would never recommend this Kfc to anyone Glasses of drinks had more ice than drink in it.Would rate zero star

The wings has hair. I noticed today. They didn’t clean properly it was not a healthy food

Soooo rude staff they were slamming all the things soo not professional food is alright but people 👎🏻

This is by far the worst kfc I’ve ever had, the top was off the beans and beans all over the order, the chicken fillet was not in a bag and the top missing off the burger and the ice cold can in with the order, I’m appalled, I’m taking this further unless I get refunded

This KFC is always very busy and the staff aren't the friendliest but it is a city centre fast food chain so you can't expect too much. They're open fairly late which is nice and do get food served quickly but are always out of something. Sometimes rather shifty characters come here but if you just order you should be fine 😅

One of the better kfc's in general

Bottle of tango is missing, all of the food is cold and took ages to arrive.

The food was delivered cold because the driver went to the completely wrong address. Disappointed.

Food was good and so was the service. 5 stars 🤩

The opening time in the Google is not right for the actual available time！

The most important that you make costumer feel welcome again. I been told that I need do thinks that in KFC places they should do them self . Been told after ordering online that even I did check in on the phone I need to tell my number. ( that system made for people to order come and hear the number pick the food and go on the life business) Portions small. Unfriendly staff. Worst costumer's experience I ever have visiting Kentucky friend chicken.. Always need ask for sauce.. and the rest of the stuff that could come for take away. Unbelievable experience. 1/10 Score 4.5

Food is always tasty at KFC Upstairs was shut off....where the WCs are. Had to wait for staff to notice me, to unlock disabled toilet downstairs All staff are foreign, so talk slowly

Forgot my chips for both meals I got.

Poor castomer services. Men on till put my code where was including discount he cancel this discount and was joking from me in front of me. That was extremly rude

I was looking at the review All of them is fake I see some faces they all work 4 kfc not acceptable at very bad experience Only reason we order is halal Ordered through Uber Eats - 12 piece boneless banquet. Chicken strips were good,chips missing, gravy missing, corn missing, popcorn chicken was stale. Uber eats wont refund missing pieces, the fact is was delivered from here with it's bad rep says it all. Call the store they dnt care very bad experience Won't use again.

All ended in the bin,uneatable cold

The box of bbq chicken was not closed and leaked over everything

Everything was okay apart from the wings not being clean.

Nana was brilliant sorted out our just eat delivery which we did not receive. He was so helpful cant thank him enough

Food was so cold we couldn’t eat it - it took40 mins to arrive from the time they said it was on the way - I could have walked it in 5 mins

Great KFC fried chicken ,tasty and handy place to grab a quick bite for lunch

literally didnt get the items I ordered and havent hear anything since

BEST KFC IN BRISTOL FOR SURE A1+

The food was very dry and over cooked u can’t swallow easily u have to drink every bite that how hard it was and they were not enough sauce it was just little bit of mayonnaise. Horrible.

I was in a queue, but, no one attended to me, and I left the place.

Food was very cold once I have received it. I also called the restaurant twice but there was no urgency. Couldn’t send the food back as the restaurant was closed

Up go the prices but not making any difference to the length of the cues !!!!

Delivery driver was very kind.

I came here to buy food for a friend, and was served incredibly quickly. The man serving me was very helpful when I was unfamiliar with the menu, and my food came only a few moments later. The prices are very reasonable too. This is a good option for fast food in central Bristol.

Quick, polite and friendly service. Food was piping hot and delicious. Plenty of places to sit. Was there just after work hours and the staff were so quick, efficient and polite, great service team l, well done and thank you.

Hi I paid £4.40 for two chicken legs and they didn't give to me I want know why they doesn't put in the paper bag other wise I put on the Internet the KFC everythime give me the wrong food next time don't put the wrong food in my bucket thank you

Asked to not put harsh brown and no relish, it came with it in! What’s the comments section for? To ignore it?

Items were all fine apart from the 8pc chicken strips which didn't arrive with the BBQ bites the menu advertises.

Order was delivered on time but the food was completely stone cold and hard. Tasted stale, had to end up re-heating it myself which isn’t what you want when you spend money on a takeaway.

Not had KFC for a while ....was delicious..

Had the 2pc meal. Chips were the highlight of the meal. Chicken had no flavour at all the 11 secret spice, most of been left at HQ as it was bland

I ordered a 4 pc chicken meal. When I opened it there was only 2 pcs

Meal was delivered so much later than expected..very disappointing