The best restaurants serving American food in South Gloucestershire South West

Great family run pub with THE best roast dinner I've ever had. Will be recommending to all of my friends. Would also recommend booking in advance as seating is limited

Absolutely blown away by our stay here! The location is amazing, with stunning grounds that made for the perfect peaceful getaway. Our room was fantastic – beautifully finished, super comfortable, and the shower/bath setup was next level. Total luxury! I’d highly recommend the ‘Troya’ suite. Incredible!! The food was absolutely delicious – every meal was a highlight – and the staff were honestly some of the best we’ve ever come across. Attentive, friendly, and genuinely couldn’t do enough for us. It really made the whole experience feel extra special. Without a doubt, this has been the best UK break my partner and I have ever had. Already looking forward to coming back! – The Brice’s 🌿✨

I've just found my new favourite chippy, thank you!

Alison made our anniversary special and our steaks were cooked perfectly by Ethan

First time on Saturday night made to feel like we've been going for years. Food good .

Confundido si pedimos a un camarero o desde la aplicación. Los menús fueron llevados por el camarero de bebidas y ella dijo que volvería a tomar nuestro pedido, pero nunca vino. Cuando fuimos a la recepción a pedir fuimos un camarero que tomó otro pedido de mesas. Comida abrumada y servicio de mala calidad. Ustedes son propiedad del grupo de soho, clasifíquense.

We became a bit concerned when we arrived at this restaurant above the Horse Shoe Pub in Chipping sodbury High Street and there was no one there. It was empty. Down stairs the pub was rammed with revellers enjoying the live music. Trying to fins the restaurant was a bit complicated as it didn't seem to be clear where we had to go and we wandered around the pub for a while trying to get our bearings. Eventually we found a door that led to some steep steps which would make this a difficult venue for anyone disabled or in a chair. The stairs were steep and at the top was a sign telling us to wait here to be seated. We rang a small bell and a lady came and showed us to our table in a completely empty dining room. This sounded the alarm bells. why was there no one else dining? It was a reasonably attractive room but very cold as the window was open and several of the seats had rips in the cushions? The sound of the band from down below was extremely loud and made talking a bit difficult. We were given menus and immediately told some of the dishes were off. Ratatouille, Fillet, T bone and Rib Eye were all unavailable. Undeterred we ordered 2 Monk Fish, one Sea Bass and one Pork medallion. The server came back to tell us the Monk Fish was also off. So we ordered another Pork and a Sirloin steak with Bourbon BBQ Sauce? Then we waited. for over an hour actually. Our server brought us a bowl of Crisps to keep us going. Eventually when the food arrived it was very disappointing. The Sea Bass was actually so small it would have made a good starter or a Tapas dish but it went nowhere near a main course. They delivered the 8oz Rump and not the 14oz Sirloin. There were no sides, no additional dishes to compliment the mains and the Portions were very small. The Pork was over cooked and dry and the Asparagus was stone cold. There was enough Hollandaise Sauce to feed a dozen people and none of us even tried it. When asked by our server if our meal was OK we did tell her it was cold and that the wait had been far too long. She said they had staff problems and there was only one chef on duty. However, she did agree not to charge for the wine as a good will gesture. This wasn't the '5 star dining experience' we were promised and there were mistakes at every level. I do hope they can resolve these issues or their new venture will be short lived. I think they are trying to do too much, Pub, Music, Wine bar, BBQ food , fine dining. They need to decide what they want to deliver and stick to that. The Hill Top Restaurant was I'm afraid a step too far.

You know what your getting when you visit a spoons cheap booze, cheap food and no atmosphere but service is always on point and is very clean generally

Comimos a las 17h, sin problemas de horarios. La comida super buena, bien hecha y la atención excelente!

Late, food was cold, forgot my sauce

The service was TERRIBLE, we waited over an hour for our food, as did all the tables around us. Many customers were complaining. We were told that the wait was so long due to the kitchen being short staffed. This is understandable, however it would have been best to tell us this before sitting us at the table so we could choose to wait or go elsewhere. Our waitress was visibly stressed and upset about how the lunch service was going; demonstrating a serious lack of good management on this shift. Tables were not being cleared or cleaned and the stress from the staff was clear.

Pedí un buen batido más amable y uno de los servidores llamado Alisa me sirvió ayer. Ella era tan amable y me hizo sentir bienvenido. Sinceramente, no entiendo estas otras críticas sobre el servicio al cliente, ya que Alisa fue increíble y me habló a través de las alergias que pensé que era útil y no había recibido ese tipo de información antes. Ella también estaba tranquila cuando yo, tengo que admitirlo, estaba un poco indecisa. Shake Lab debería emplear servidores más increíbles como Alisa que ofrecen un gran servicio. Sin duda volvería de nuevo!

Awful Service! Got my meal a minute after my partner ordered and they didn’t get their meal for 10 minutes and i went up to asked about his meal and all I got was dirty looks from this one member of staff and the whole time we were there she just kept staring at the two of us. Working in customer service myself this was an awful display and food was not up to standards!

May have been done up but really slow service for foot take aways. No progress there. Always long waits.its ok for sitters and Uber but the hungry have to wait.

We were so impressed with the service and cleanliness of this KFC during our visit in early January 2025. The manager took our order at the till and was so helpful. We needed a change to the usual chicken burger and the manager couldn't have been more accommodating and friendly. Also, when we have visited this restaurant in the past, it has been a bit on the grubby side, but this time, it was spotless and the staff were keeping on top of clearing tables. I was really impressed, it made for a very positive dining experience.