Mollie's Diner Bristol in South Gloucestershire

Went in for breakfast as my husband wouldn’t stop talking about having a ‘roadside American diner experience’ for his birthday, with refillable coffee specifically. Unfortunately, the over all vibe from the staff was very depressing, not even a single smile. When he asked for a refill on the coffee, the waitress told us she’ll be right back and then ignored us for the rest of our stay there, avoiding any eye with us. After about half an hour of trying to get some attention from any member of the staff we gave up and left. Never had a refill on the so called “refillable” coffee that we paid for. It’s a shame, because the food itself was lovely, but the whole experience was ruined by the staff who seemed like they’re all suffering from a group hangover - walking like zombies, avoiding any eye contact, constantly staring into the floor or the plates they were carrying and not engaging with the guests (or us at least) at all.

A warm welcome from staff. A happy relaxed atmosphere. We had a good choice of food, suitable for my allergy with an opportunity to adapt the menu. The food was beautifully presented and tasted delicious. Sam came to introduce himself and is enthusiastic and dedicated to making sure his customers receive a special experience. Thoroughly recommend this diner.

I visited this restaurant twice in a week, once for breakfast and once for dinner and it was shocking both times. The service lacks attention. Essentially a bunch of students employed who are more interested in standing around chatting to each other than they are focusing on the customers that was my experience at breakfast and three days later for dinner when I returned in another group. They are constantly out of items on the menu and they even had no lager or IPA at all. food is served different what is described on the menu and when you tell them they just shrug their shoulders. Food is overcooked and often arrives before your drinks which is just a basic staple of service. I would avoid at all costs.

Had the most delicious breakfast. Great atmosphere even though I'm not really a morning person, helped by Josie who was attentive and had a great vibe. Just what I needed to start my day. 5/5

Lovely food brilliant service from Josie delicious milkshake and giant burger. Nice place would come again for sure. :)

We came here for breakfast. We were seated promptly and effectively. Staff were friendly, attentive and helpful. The wait for our breakfast wasn’t long at all and was presented nicely. Food was nice and portion sizes were fair. Prices were reasonable but on the higher side. The atmosphere was calm and wasn’t too busy so everyone was spaced out nicely. I would recommend here for Breakfast and would come again.

I love the food so much! Made my Birthday so enjoyable! Definitely going to recommend it to friends and other people who ask me about dining places at Cribbs Causeway. It has such a pleasant enjoyable vibe. As a person with additional needs and who gets overwhelmed easily it was a place where I felt calm and content.

We didn’t stay at the hotel but dined there. Whilst we enjoyed the restaurant space and food initially looked good, it was off putting to see the kitchen staff on display (open plan), on their phones, in between preparing meals, this put us off our food from a hygiene perspective. We did complain and even sent an email after expressing concern, but no response received/not clear what action was taken. Disappointing this isn’t taken seriously! We won’t return for this reason!

Really disappointed expecting a quality diner experience. There were no milkshakes or floaters available on the menu. My second choice drink wasn’t available either. Our starter was cool and slow to arrive and spent 5 minutes on the pass. When our food did arrive it was ordinary at best and visit to the Golden Arches would have rendered a decent burger for the money. Service was slow and not what I’d expected first the money. Definitely not good value.

Visited for breakfast as we were staying in travel lodge next door, good service, very accommodating with my dietary requirements ( coeliac). I was given an ingredients chart to check what I could have, I was able to choose a breakfast selection with GF bread, which is rare to find so I was very pleased! Staff are very friendly and helpful, lovely diner.

The service was amazing, we went on Saturday 30th Dec at 6.45pm - the man who greeted us at the door was so smiley and welcoming, the food was delicious and served so quick. Also I did have a clumsy incident and spill my delicious milkshake like and idiot, I was so embarrassed as the glass also smashed but within not even 10 seconds of the spillage a lovely staff member came to the rescue and cleaned it up so fast , no1 even noticed it happened . I really appreciate it and as I felt sooo stupid she just said “ it’s not a problem we all do it “ which made me less embarrassed ( as I was on a date too). I hope the lady gets a praise or bonus as her service and work ethic was amazing. 10/10 experience drinks were tasty , food was great and the staff member are so lovely even though the que at the door was so long and they knew there were in for a busy night they all showed the best service I’ve ever had - well done to your team as they work so hard to make things run smoothly!!!! Thanks 😊

The atmosphere in Mollie’s is great and the staff friendly and attentive… which is part of why we go once a year for a Christmas Eve tradition, but unfortunately the food is usually fairly bland and options for vegetarians are mostly starters and fried. I am American which is why I’m drawn here as I like the vibe but am sadly usually disappointed by the flavour. And no fries or coleslaw included with the burgers is not usual for most places at that price. Also, by now a good vegetarian chick’n burger should be an option. Not too hard to do.

Motel is ok. Nice room, modern and clean. No kettle - but hot water taps in the corridor (out of order). EV charging not working. Staff worked hard to solve the problem and were very helpful. EV problems meant i arrived at the diner late. Told 20min wait, left 40mins later with no sign of a table. Service charge added to the cost of one beer even though it took an age to arrive. Breakast = cold eggs. Again poor. Overall Motel was ok. Diner dreadful. Overall disappointing.

Went for breakfast during a girls trip to Bristol, it's out the way of Cribbs but delicious and speedy service, every staff member encountered was friendly and a very reasonable price, will definitely be visiting again

Modern , clean motel . Great that they had quality hairdryer and straighteners . No kettle in room and not huge space but adequate size. Food in diner not great for the money. Polite helpful staff in both motel and diner

Being in the area, my cousin suggested that we meet here for an early afternoon meal. Although my hire car's gps had a nasty habit of sending me completely in the wrong direction, I eventually found Mollies. Neither my cousin or myself wanted anything particularly...

Visited and ate a very average burger, which doesn’t even come with fries, so I had to pay extra, 24hrs later I’m being violently ill which lasted for the next couple of days, only place I had eaten out was here, doesn’t take Sherlock to...

Visited this restaurant for date night on a Sunday evening in November. Had a really enjoyable evening, really good menu, great atmosphere, nice interiors and space they have created. Special mention to the manger/host of this restaurant who really took care of us, he has...

Standing and waiting to be seated can be a bit of a problem is you are old and need to sit down rather than fall over. This caused a bit of a problem which was escalated and a man told me I was on a...

Last minute lunch, just great - staff were fab, food was awesome and great value! All American style which we love too! Will be back! Thanks

We arrived at 0950 for breakfast, and we were seated immediately. It was 1010 before anyone came to our table to ask if we wanted a drink. By then we were ready to order. We ordered bottomless coffee and our food order of Eggs Royale...

The staff were very friendly and welcoming, the food was amazing, and came out quickly. Reasonably priced. Would love to visit again.

The best thing about our visit was the waiter Dean, he really made our evening. Dean was extremely helpful when deciding what to order, he had good knowlege of the food and he was extremely polite and friendly. It's so unusual to get such awesome...

Surprisingly poor. As part of Soho House I expected better. Very small poor portions. Granola delicious but tiny potion. Asked for shots and mixed juices to be told by waitress already sold out at 9.15am on a Sunday morning. She said they come in once...

food was nice and was good to see a choice of low alcohol beer. Was hoping for some root beer but never mind - there was a Dr Pepper Float on the menu. Did have a problem of being charged for items that had been...

Mollies used to be a fun place for a bit overpriced but nice diner style food. Something has gone hideously wrong! The menu, which was never extensive, is now very sparse. The rotisserie chicken is still in the menu intro but not listed in the...

I'm really suprised to see some negative reviews here as I came on to leave a postive review after a brilliant experince at the weekend. I thought the people behind Mollies Diner have absolutely nailed the concept they've gone for. There's a good atmosphere in...

Food not bad but overpriced and my Mollie’s Posh Draught Lager tasted like spider’s wee. Service good but 10% service charge added automatically is not acceptable. Won’t be visiting again.

It’s just ok. Over priced for what it is. The chips were hot but the burger was not as hot as it could have been. The staff weren’t as friendly as they could have been either. Would not go there again.

Very expensive, small portions and pretty tasteless. Place was almost empty on arrival, can see why… its not very good Burger was flavourless, Mac and cheese was tiny portion and chicken tenders were soggy All for the sum of £32!!