The best restaurants serving American food in East of England

Great friendly service from Kevin. Star employee!!! Good food and hot and fresh. Definitely use this particular KFC again. Haven’t been to one in such a long time but this experience has encouraged us to return. Well done, Kevin and staff

The manager David was very aggressive when I ask him to put onion in my burger. I was with my children and felt very threatened

The worst KFC ever, We ordered our food at 18:25 ( 25 minutes later we are still awaiting our food… The worst service I have experienced from KFC! They just do not care )

I have never written a poor review but felt i had to on this occasion.... The whole place including the staff seems tired and dirty......filthy nails, a no care attitude and lethargic beyond belief... The trays where the food is kept seem dirty and empty.... I could go on , sadly makes me feel ill even to write about it.MY BOX OF 2 PIECES of CHICKEN went straight into the bin when i left.... AVOID

I keep trying this kfc each time forgetting how awful it is every time I have eaten from this particular restaurant I end up ill.. Never again from Tavistock Street..

We ordered a 10 piece chicken bucket and it came all raw, tried to call the fastfood but no answer. We took the food and went back to them. The supervisor in charge of the shift didnt even come to speak with us and the front desk that delt with us was very rude and said they are doing us a favour. Now although we understand sometimes things go wrong the attitude was totally out of place. No customer skills, not even bothered to apologise or offer a drink or something as an apology. Never again KFC for us. I can't get my children sick and also be treated in this manner!!! Shame!! Rude and abusive!!!

Got more then we paid for today. 1 hair in our plant burger and one huge hair in a mcflurry! Absolutely disgusting. Please make sure you ALWAYS check your order before leaving as they never get it right.

I ordered around 00:00 and the store said it would arrive between 00:40 and 01:05. At 01:15, it was not here and I was given no information so I requested an update 4-5 times between that time and 01:30 and was met with no response. I then decided to call the restaurant but was not answered. At 01:50 there was still no contact and no delivery, so I cancelled the order. Avoid buying from here.

Cuando llegamos un niño estaba causando un pequeño disturbio. El miembro del personal que trataba con el muchacho era respetuoso pero firme y rápidamente lo acompañó fuera. Pedimos nuestra comida y nos sentamos a comer, pero sentimos que nos habíamos equivocado de orden porque no había especias en el zinger. El miembro del personal con el que hablamos era increíble y rehecho y mejorado nuestras hamburguesas y añadió un poco de salsa picante (que nos dejó probar primero). Incluso nos ofreció papas frescas.

Absolutely filthy Asked for table to be cleaned but no one did in the time I’d eaten. Floor so dirty and the area they left our food was even worse. Such a shame, staff very friendly but some decent management is needed

The grapes weren’t very sweet. These were fromBrazil . They describe these as sweet and crisp, I would say crisp very bland grapes. These are the 375g white grapes.

Comida bien. Pepsi flat. Los baños probablemente uno de los peores que he usado. Pies pegados al piso y no podía respirar debido al olor a amoníaco. Huele presente antes de entrar en los baños. Absolutamente asqueroso. Dudo que hayan sido limpiados en mucho tiempo.

Can't give zero star. Very very crap. Crap staff. No idea what they are doing. I'm surprised they know how to get to work. Very slow over 40 mins to wait for chicken. It doesn't take 40 mins to cook chicken fillets. Manger has not got a clue. And staff well... chocolate tea pots come to mind

Was initially disappointed to see a lot of me no u items unavailable - brisket, ribs etc all not on the menu but was excited for BBQ so decided to persevere. A decision we lived to regret. Ordered at 1820. Received delivery at 2045. In between were six calls with the restaurant during which they variously told us food was five minutes away (still an hour and a half to go at this point), was just coming out the kitchen now (one hour after ordering), had never been ordered at all before then informing us they'd run out of one of the item we'd ordered so they'd be replacing with pork belly. Eventually when the food showed up it was not worth the wait. Pork belly was somehow both over smokey (think creosote/sucking on a two stroke engine exhaust) and under cooked so the fat had barely rendered. The pulled pork bun was weirdly sour tasting and didn't have a lot to it. The wedges probably would have been tasty if they were hot and crispy. Unfortunately they were cold and soggy by the time they arrived. Coleslaw and pickles could have come straight out of Tesco's. Customer service was shocking, delivery took so long I could probably have raised my own meat in the time and when the food came it was bang average at best. To top it all of the restaurant acknowledged our complaints and rewarded us with a hefty £3 refund. Not sure what we'll spend it all on but it probably won't be this crap again.