The best restaurants in Castle Swansea South Wales

Wouldn’t recommend! The delivery was very late. Customer service was terrible, phoned multiple times and was hung up on and brushed off. When they eventually turned up,The curries themselves were cold and watery - the chicken tikka masala might as well have been tinned tomatoes. No taste to the naan bread either, which was stale and hard. Not worth the price or the hassle of having to contact them. Wanted to give them a try as had heard positive things but as we’ve had a bad experience twice we will not be going back. Tried to order through their website the day before, after waiting two hours the food hasn’t turned up despite phoning twice and being assured that the order had been placed and was on its way. After two hours of waiting, we phoned for the third time and were told that they hadn’t received our order, despite the website taking my ApplePay. Again, customer service was terrible and was no help.

Issues with staff charging for a main when it was said they were asking for a starter, and when asked about it they got confrontational and did not listen to what we were saying. We were forced to pay it anyway. Will not be going again

Enter the pub yesterday had food and some drinks gammon was brilliant good pint of Carling staff were lovely be back soon

Town centre location. 10 min walk to the coast. Nice staff. We didn't try cooked breakfast but it looked good. Toast and cereal was enough for us. Have to pay for parking at multi storey but only £5 per 24 hours

Very sorry to read today that the TGIF in Swansea will be closing. While visiting the city on three occasions, I ate at the restaurant and always had a good meal with excellent service. I wish the staff there all the best for the future.

Good chicken vindaloo and onion bhajis

Very nice place to get a coffee or bite while waiting for the bus!

Our table was never properly cleaned. At one point there were eight tables that were not operational. Staff walked past and did not seem to care. I gather in one of the ladies toilet cubicles there was no toilet paper, whilst in the men's one if the hand dryers did not work . I emailed customer services, pointing out my observation. Guess what the manager has banned me. Do not go to this pub.

The view is amazing and food is nice, however the service is a mess- we ordered starters and desserts and half of my family got the starter while the other half got the dessert first. It was really weird to eat sundae before prawn salad, and even for this service we had to wait a lot, while the restaurant wasn’t busy at all. If I go back it’s only for the view

My go to place to spend time with family or friends, lovely cosy atmosphere and great attentive staff, lovely food always! Great for birthdays and special occasions.

Avoid at all costs - pizza arrived 1.5 hours late after ordering. No communication, they don’t answer phone. Pizza not good

In the area for a concert, went for a pint and stayed for a meal all very nice, friendly staff, clean, really enjoyed our visit will be back if in the area again.

The ''Craft'' in the title is misleading as all you get is the cheapest mass market beers such as John Smiths and a few trendy Euro Lagers. I popped in as it's about the only traditional looking pub left in this part of the city centre which makes the dull and bland interior just like any other city centre chain pub takeover. As with a few of this chains locations it places itself near to a Wetherspoons as if to attract it's customers into a change of scenery or add it to their daily pub crawl.

Where do we start phone hotel two weeks before arriving to book the restaurant for my husband’s birthday. When we arrived they could not find our booking then it was under another name we were informed it was £9 a night to book your car into there hotel car park which we paid. When checking in the place could do with a refurb. We got ready had a drink at the bar and went to reception to find out about our dinner reservations to be told they don’t do food and was finding it difficult to get anywhere. When arriving back that night the double bed consists of two single beds together I don’t mind but the mattresses were not the same size but we were tired. On going down for breakfast that was a shambles not enough staff ordered cooked breakfast and brown toast. The plate arrived not one told me it was hot and burnt my fingers and the sausage was raw inside, brown toast did not arrive but ward hard white looking toast came when we were nearly finished. Next day we went out came back no car park spaces to be told be reception it’s first come first served so why take your money up front they should be numbered was informed we can park at the NCP for £15 Next morning checking out decided to just get scrambled eggs and mushrooms with brown toast made a point on check the plate to find out the was stone cold so was the mushrooms, when trying to explain to the staff my plate was whipped away without a sorry to be given another plate with warm mushrooms and undercooked scrambled egg. And again late toast or warm hard bread we did not eat as we were watching one of the staff wiping one of the tables with the bath mat you use when you are stepping out the shower When confronting the staff in morning of checking out for our refund of the parking we were informed that this was refunded I had to phone email about 6 times to be sent a copy of my refund when was 0 when looking at this they took the two beers which we thought we paid which was about £7 with the vat which should have been £2 to be refunded but they put an item regarding the room which balanced the £9.00 I emailed them to ask why and we are still waiting on a reply it may only be. £2.00 but I would rather give this to a charity that give this hotel anything extra I know this maybe a long review but please think before you even decide to go there it’s is awful it’s a shame as it could have potential Kathleen