The Dragon Brasserie in Swansea

Where do we start phone hotel two weeks before arriving to book the restaurant for my husband’s birthday. When we arrived they could not find our booking then it was under another name we were informed it was £9 a night to book your car into there hotel car park which we paid. When checking in the place could do with a refurb. We got ready had a drink at the bar and went to reception to find out about our dinner reservations to be told they don’t do food and was finding it difficult to get anywhere. When arriving back that night the double bed consists of two single beds together I don’t mind but the mattresses were not the same size but we were tired. On going down for breakfast that was a shambles not enough staff ordered cooked breakfast and brown toast. The plate arrived not one told me it was hot and burnt my fingers and the sausage was raw inside, brown toast did not arrive but ward hard white looking toast came when we were nearly finished. Next day we went out came back no car park spaces to be told be reception it’s first come first served so why take your money up front they should be numbered was informed we can park at the NCP for £15 Next morning checking out decided to just get scrambled eggs and mushrooms with brown toast made a point on check the plate to find out the was stone cold so was the mushrooms, when trying to explain to the staff my plate was whipped away without a sorry to be given another plate with warm mushrooms and undercooked scrambled egg. And again late toast or warm hard bread we did not eat as we were watching one of the staff wiping one of the tables with the bath mat you use when you are stepping out the shower When confronting the staff in morning of checking out for our refund of the parking we were informed that this was refunded I had to phone email about 6 times to be sent a copy of my refund when was 0 when looking at this they took the two beers which we thought we paid which was about £7 with the vat which should have been £2 to be refunded but they put an item regarding the room which balanced the £9.00 I emailed them to ask why and we are still waiting on a reply it may only be. £2.00 but I would rather give this to a charity that give this hotel anything extra I know this maybe a long review but please think before you even decide to go there it’s is awful it’s a shame as it could have potential Kathleen

Awful service, terrible food. Will never eat there again! Pre ordered our food but still couldnt get this right. Not impressed when food is plated. Had to ask for extra gravy. Only one smal dish of cranberry between 12 people. Desserts were even worse. Burnt Xmas pudding, cream served (after having to ask) in its supermarket carton and dumped on the table. Celery you couldn't snap. The complaints are endless. Drink prices varied depending on who served you. First round £10.50 next one £8 a £2.50 difference. Was told that I had discount as there were no clean glasses available. Sent an e-mail of complaint but they reckon that their food is of high standards and have not had any previous complaints. Would recommend avoiding this place at al costs.

Stayed at this hotel with my husband. This was a business trip FYI. The receptionist was really friendly on arrival. No car parking left at the hotel was advised to part on the road. Was really not happy about this. The room was AWFUL! Was more basic than a ibis or premier inn. The bistro looked lovely, but the rooms were such a disappointment and so not worth the money.

During a recent visit to Swansea we had lunch here. We chose the set 2 or 3 course meals. There were only 3 choices for each course but this was ample. The menu changes each day for lunch. Service was very good and our waiter was very helpful. The meals were good value but the drinks were quite expensive. They have got to make money somehow.

bought a voucher off groupon for a 3 course meal for 2 with wine, went there friday night there was 2 tables available, i asked if we could sit in the one by the window but were told it was reserved eventhough there was no reserve sign on it and i thought it was 1st come first served, but not in this case, we were given a huge glass for the wine thet was only filled to a quarter of it, then we were given a menu of a choice of 3 starters, 3 mains which were either chicken stir fry, paella which they had run out of and salmon, and a choice of 2 desrts ice cream or sticky toffee pudding, we had vegetable soup for starters and a hot bread roll, and stir fry for mains which suposed to have come with chips but we nere had any, and sticly toffee pudding that came on its own no custard or cream i had to ask for some, the choice was terrible good job we are not fussy eaters, the food was lovely we did enjoy it but would not go again in a hurry, we knew wht we didnt have the table by the window as the people that got seated there were purchasing food off the main menu and didnt have a groupon voucher like us !!!!!

Ate here as the rest of Swansea was closed. The food was ok. The place was a bit dingy/dark and could have done with freshening up. View from our window seat was roadworks. No music played - which I normally like as you can hear each other, but here it just made it worse.

We stayed in the Dragon. The rooms were good but the meals ordinary. We had steamed salmon and it had so many bones it was quite awful. Disappointing

Booked for afternoon tea for 15 ladies from church. Was disappointed on a number of issues. Booked for 2.00 as one lady was having to report for duty regarding her job. Was not served until 2.30 and this was after two enquiries were made. Afternoon tea (so was thought) is served with table clothes and our own teapots. We had neither. We had get up to use a machine to get our teas. It felt more like a canteen rather than an afternoon tea. The sandwiches were mediocre but the scones and Welsh cakes were delicious. Had afternoon tea in other places and it is fair to say that they out did the Dragon on the finer details. On a positive note the staff were very nice. Won’t be in too much of a rush to go again or indeed recommend.

The spa part of the Groupon voucher was great. We had the pool to ourselves ! A short time in the sauna but we were disappointed there was no jacuzzi, which is usually a standard piece of equipment in spas these day. The therapist Jenna was fabulous and our manicures were excellent. The we got to the afternoon tea - nothing wrong with the cakes - a good selection and all tasty but the savoury section was abysmal! Only sandwiches were served! And the cheapest of ingredients used! E.g cheese spread !! (Come on - just not good enough). Then egg. Then cheap plastic ham and mustard (not even a slice of tomato served with it)! And finally tuna and onion. It was a terrible selection but that’s all it was too. In other afternoon teas we’ve had quiche and crisps and pickles. Like I said we had a Groupon voucher but the price each is normally £14.99. So this selection - see pic would cost you £45, with teas or coffees. Plus a glass of Prosecco.

Called for lunch today at this restaurant that has previously been excellent. Sadly, no more. Orders taken promptly, beef & horseradish sandwich & Welsh rarebit. After a wait of approx 20 mins was advised that there was no beef so another welsh rarebit ordered. Both arrived within 10 mins. One cold one just warm. The toast topping appeared to be cheese sauce with mustard seeds and was tasteless. I was unable to eat mine. My companion ate hers due to health reasons.The two meals looked totally different. The waitress was advised and stated that she would pass the message on. No discount or apology was offered. Shall not be visiting again until an improvement can be seen.

I used to be a keen advocate of the Dragon Brasserie, going once or twice a week as the menu used to change monthly so always something new and the chefs were ace as producing brilliant food. Then a few years back when the Dragon changed hands and a new manager came it all changed and turned the Brasserie into a sort of coffee shop/sports bar/restaurant - not one thing or the other and they lost custom and credibility and the manager seemed to ignore what was happening. I had recently started using their Sunday Carvery however which was excellent, and then was pleased to see they had re-introduced a set lunchtime meal for £9 for 2 x courses changing daily over the week - so tried it. Have to say, not sure if they have some of the same chefs but the food was really good as was the service I received. Was lovely to see some of the old standards resurfacing - excellent value for money and I will certainly use again. Admittedly it was really quiet - I was the sole diner at lunch whilst there - but it was the first week of this new venture and hopefully they will give it enough time to take off. My one observation for the management to consider is once again using the downstairs kitchen which is actually in the Brasserie. Today the server had to go upstairs each time to bring courses down leaving the bar/restaurant empty but more than that any passers by would just look in through the windows and seeing nobody cooking would think for all intense purposes that the place was closed!

Stayed at the hotel so ate at the restaurant a couple of times (besides the breakfast)... and it was not good. One night we had the lasagna.. it was burnt, small, and was not good. We also had the bangers and mash with gravy.. it wasn’t so bad.. but it was an exaggeration to call what was on it gravy.. it was just a brown thin liquid. They could do better for sure.

the Brasserie is a good place to meet, its a nice open bar and café area with snacls and meals available most of the day

After eating the normal takeaways that you do while away on business. I thought I would try the Dragon Brasserie in the hotel I was staying at. I found the ‘light bites’ menu really good and offers if you have two or three choices (photo). The salt and pepper squid is wonderful. I also during the course of my stay I tried the Welsh burger and the Welsh faggots (photo). Both were really tasty, a good size and good value for money. The food was cooked well and delivered to the table pipping hot. If your staying in the hotel, forget the normal takeaway options and stay close and eat and have a drink.

Very expensive, and very small portions!! I was hungry leaving. Service was slow, and our second table had to wait ages for their starters. Meals and drinks overpriced. If your gonna charge alot, then make sure you give a decent portion!!

I took my employees here as a pre Christmas treat (we had a Christmas dinner as our work party here last year and were very pleased with that so decided to try the afternoon tea) and it was superb. They catered excellently to the needs of the one member of the group with dietary restrictions due to allergies in such a thoughtful way that she didn’t feel like she missed out (as she did when at a different venue’s afternoon tea a few weeks ago). All of us agreed the food was rich, sumptuous and of top quality - coming from an extreme foodie like me that’s praise! Not sure how much was home made and how much was pre-bought but it was all delicious so that’s all that counts and having the fresh scones and welshcakes served warm is always a plus! The sandwiches were excellent too. The place is stylish, clean and nicely decorated for Christmas and the service was excellent and all at a great price point. Another Christmas winner from the Dragon!

The sweet potato soup and roll were good as was the dessert, lemon posset. However, the main course came plated with not enough for anyone with a big appetite. The small roasted potatoes (2) and roasted parsnips 2) were nice enough but the rest of the veg was undercooked - a very disappointing main.

Well where do I begin!!! Booked 4! Weeks ago, we were a party of 13 with 2 being gf she paid a deposit to guarantee the gf afternoon tea! What a waste of time! When we arrived 3 friends couldn't attend so that advised the waitress who told me we had to pay for the 3 not attending! I informed her that wouldn't be happening as the only deposit paid were for the gluten free! She wasn't happy with this! We were brought our teas firstly the 'normal' tea and then the gluten free!!! OMG!!! The 'normal' had lovely looking cakes and scones...the gf? Looked like something you'd give a 4 year old! 3 choices of finger sandwiches, then a couple of shop bought slices and then choice of biscuits!!!! It cost £26 for the 2 of us, half way through they decided to bring hot drink pots of tea n a solitary coffee if you wanted that, you weren't told it was unlimited and when I asked for another coffee you'd think Id sworn at him!!! I'm told by my friend the tea they had was lovely....I sent my sweet home with my friend for her boy who loves biscuits as he's 4!!! Paying a deposit I expected home made cakes and scones that if have had elsewhere not gf bread and dry biscuits from a packet!!! Absolutely appalling would never recommend this place.

Had activity vouchers to the value of £59.49. 4x afternoon tea cost £51.80...umm

Asked chef to spice up chilli, certainly did that! Excellent food and service. Waiter was friendly and service quick.

Having spent the day in Swansea, time was flying, we passed the Dragon Brasserie bar and saw the menu was simple and reasonably priced. The bar was nicely laid out and not too busy, so we could here each other talk. The service from the barman (Nick) was both friendly and informative, pointing us towards the specials menu as well as the standard menu. The food was cooked fresh and arrived in good time. I had the chicken burger, whilst my other half had the creamy chicken dish. The chips were to die for and the chicken dish was beautiful, with the veg cooked to perfection.

I visited here for lunch on a Monday with my brother, having previously visited for meals and always enjoyed the experience I was expecting it to be the same this day, the restaurant wasn’t busy only one other table occupied.

Date Night. Mid-week. A rarity indeed. Finding ourselves with an evening to ourselves we decided on a quick bite to eat and then on to the cinema. Last time this happened was c.2012.

We did not eat here, because we didn't like the look of the menu, it was poorly laid out, and at first glance looked like a ' snack menu '.

First time we had gone here for a Xmas meal, we chose the evening meal and to be fair it wasn't bad, service was a little slow but there were some big parties in, so they kept the waitresses on the move, so no real issue.

How a 'chef' can put food this bad in front of people is beyond me. Freezing cold undercooked veg, burnt-black roasties, beef you could have soled a shoe with and gravy that would have given the Dead Sea a run for its money. It was foul. The only saving grace was Kate the waitress, who was an absolute delight. Used to love coming here, but will be going elsewhere in future. Sorry, guys.

Visited last night with colleagues for a low key Xmas do. Nice room with crackers on our table ready. Great staff and service and we all agreed the food was really tasty and well presented. Offered good value for money at 3 courses for £19 each. Would recommend and happily go back to dine there.

Terrible food. Over cooked grey beef. A rock hard parsnip and undercooked almost raw veg. And it was cold. The 'chef' either can't cook or doesn't care. Awful.

Sandwiches (hot and cold) are good, lovely bread and plenty of filling. My huge disappointment was the awful French onion soup - too many onions not enough liquid, soup was far too sweet - I’m sure there was sugar in there! Several slices of onion...

Had a lunchtime meal at the Dragon, but was not impressed, food was cold and tasteless, and the place was cold and draughty.

plenty of choice of food from sandwiches to cooked meals the sunday roast is worth trying - the turkey dinner just melted

I visited here recently with my grandparents and a family friend and the experience was lovely. The food was very tasty and the service was brilliant. Couldn't recommend it enough!

Had the Sunday lunch, restaurant very quiet no atmosphere. Dinners were of a good quality but starter and deserts only average for us

This is a pleasant setting for food and drink. Staff are attentive and service good. Food is cooked well and presented nicely.

As we have had very pleasant experiences at the Dragon Hotel, we thought we would visit on a Friday evening.To our surprise they had a recently introduced, may have been that evening, not sure Special Menu, so we gave it a try.I had the mussels and my wife the French Onion soup. Both were superb in all fairness.We followed this up with Rump steak and my wife the Belly Pork, again both were delicious.Too full for desert. Next time I may bypass the starter to sample the desert menu.The atmosphere was great, the Brasserie was quite busy and being able to see the Chef cooking in the kitchen was a delight.It was very professionally run and our waiter/barman was so pleasant it was a joy to dine here. I know IO have reviewed this place before, but they have all been for separate occasions. Lunch and Dinner in the Brasserie downstairs and Sunday lunch in the Piano Bar.If you get a chance give it a go, we certainly will revisit.

me and friends dined here Saturday evening we arrived at 8 in the evening and had a 3 course meal, the food was awful I nearly chocked on something which to my knowledge found out later in the meal was a date nut, the waiting staff were very apologetic but this shouldn't of been the case because I attended a week before for Sunday lunch and was lovely I will not be visiting the brassiere again.

Visited here yesterday evening for a Bank Holiday catch up with friends. We arrived for our booking at 8 pm it was very quiet we were the only people dining, we placed our order and as the only people there we thought it would be spot on ! Our starters arrived the mushroom soup it was boiling in the centre but freezing on the outside as if it had been microwaved, the waitress came and apologised for our cold soup as she could see we didn't eat it. One of our party then asked for bread rolls they said no problem they wouldn't be long, the chef then came to the table put the bread rolls down and told her be careful as they are boiling hot ! She then cut into the bread rolls which were hot on the outside but still frozen in the centre again the staff couldn't apologise enough. The main we had the steak and chips with pepper sauce, the steak was dry again didn't taste fresh more like frozen, the pepper sauce didn't taste of anything very bland. Dessert only one of us had dessert thank god really as the person in our party ordered sticky toffee pudding as he was eating it he said omg I nearly snapped my tooth and chocked on this ! He spat out what looked like some kind of nut although we were not sure, we tried to cut the object with a knife to see if it was a nut but it would not cut it was solid, again we called the waitress and she said she didn't know what it was but would go and ask in the kitchen, she returned and explained that they soak the pudding in dates and it must have been a stone from the date. We asked to see a manager but they said that we had just missed him and he had gone home but they took one of our phone numbers and get him to call us. The whole experience wasn't very nice and you could see that the waiter and waitress were very embarrassed about it all. The waiter said he could take the starters and dessert off our bill and couldn't apologise enough, we really felt that they should not have charged us at all but as it was not the waiting staffs fault we just paid and left. It is a shame as I have dined here before and had a lovely meal and also another person in our party had visited for Sunday lunch the weekend before and also enjoyed but sadly the four of us are now really put off returning in the future as if spoilt our evening.

Called at the dragon hotel as was told new ownership and menu. All I can say is what a great experience the food was superb and 5 star service . We will return. Only let down was we had to leave as I needed to look after my dad.

Well, I tried the Dragon Brasserie in June and was very pleased, so on recommendation we tried the Sunday Lunch in the Piano Restaurant upstairs.We were told it was a new menu as it was previously a buffet lunch and now it is plated and served at your table, which we personally prefer.There was a good selection for starter, main course and desert.The vegetables were really fresh, no frozen rubbish you get in some restaurants.I had homemade vegetable soup to start and my wife the duck pate with relish, both very nice indeed.We both had the beef and as I said, the vegetables were all piping hot and fresh and the Yorkshire pudding was the best I have ever tasted in all fairness. The beef was very tender and cooked to perfection.Not that we normally do, but we pushed the boat out and had desert as they were homemade, which you do not always get.I had the salt caramel cheesecake and my wife homemade bread and butter pudding (just like mum used to make), both were very good indeed.All this for £14.94 each a real bargain.The staff were very pleasant, but could have been a bit quicker clearing tables in between courses, but I think this was recognised by the manager who apologised for this whilst asking us if we enjoyed our meal. I believe he is quite new and it takes time to get things like service spot on.Overall a very pleasant experience and we sghall visit again when the opportunity arises.

Been both to the piano restaurant for sunday lunch and evening meal in the brasserie. was really impressed with the choice of local dishes. the belly pork was to die for and will be returning very soon. Think the management have got it right and look forward to our next visit

Di passaggio per questa cittadina non proprio bellissima, questo locale offre una bella occasione di riscatto x fare una pausa e gustare un ottimo the inglese, very good.

Arrived at 1pm for our booking, there was no other diners there whilst we arrived, and I could not smell ant cooking, Was this a bad thing!!!!! We ordered the 2 course menu, my husband had the French onion soup with a bread roll, he said it was tasty, I ordered the Thai fishcakes which looked over cooked and just tasted of potato.... our main arrived shortly after, my husband had the welsh faggots, peas and mashed potato, he enjoyed the faggots but the mashed potato was like glue, I opted for the fish in batter with thick hand cooked chips with tartare sauce..... the waitress put the plate in front of me and my mouth just dropped open, the fish looked like a cheap frozen one that comes from a supermarket, it looked burnt, the chips looked frozen, anyway I though I would try it, well.... it was soaked in fat and tasted of fat, it was disgusting, I did not eat this awful meal,,, the waitress was friendly and polite...we will never ever eat here again......very disappointing...

Lived in Swansea all my life and never ate at the Dragon Hotel.Popped in for lunch and was greeted by the Hotel Manager and shown to a table in the Brasserie, where a delightful young lady took our order and looked after us.The food was very good and reasonably priced for a lunch time meal.The only problem was the service from the kitchen was quite slow, but if we had wanted fast food we would have gone to McDonalds.Will definitely visit again.

Took advantage of the Early Bird offer in the brasserie 3 courses for £20. Whilst I thought this was a little pricey if I was paying, company paid so gave it a go as under hotel I was staying at. Checked out the previous reviews and gambled on a couple of dishes that had negative feedback and must admit I found no fault, all dishes where cooked well, were a good size and tasted delicious. The staff were friendly and brought the food out in good time - albeit the brasserie was pretty empty so would expect prompt service. The bar prices are quite steep but it's what is expected in a city hotel.

We booked a meal on Saturday May 20th at 8-00pm, We had the Swansea Sound Gourmet voucher which costs £20 but gives you £40 of food. We went upstairs and there was nobody in the dining nor was there not any staff to ask what was happening . We went back downstairs and was advised to eat downstairs there was a couple of customers having a drink but no diners The barman than give us the wrong menu,but eventually a waitress showed us the 3 course menu which costs a total of £50 so the customer would have to pay an extra £10. We went for the 2 courses so there was no payment.due for the food., We order a nice bottle of Rose wine @ £15. The food was tasty but we did find the customer service on arrival left a lot lot be desired.

First time in a good few years that we ate here, we wouldn't be returning!The starter was hock pate and salad, the hock was still frozen in the middle. One of the mains was sea bass with risotto, the other Welsh burger with Iceland frozen chips..... yuk! The sea bass was over cooked with thick stodgy risotto.The waitress was in a dirty uniform and was not very professional.

We only wanted something small and relatively light and we chose from the Hot Snacks menu! It was more than enough and I would hate to see the size of the evening mains! I had a very tasty artichoke and pea risotto while my husband had the burger and chips. Mine was washed down with a draught cider which accompanied my meal very well. In summary, the light meals were very tasty, nicely presented and of a good portion size.

Limited menu No a la carte just a few options for starters, mains & desserts Average quality & presentation. Having the bar in the restaurant spoils it. Do you really want to watch match of the day when dining?

Enjoyed many meals here over years- the usual UK staples including steaks etc- kids welcome- right in centre so you can shop at same time after parking up.

Very comfortable place to sit and have a drink. Delicious food and good menu choice. All the staff were very friendly and polite. We will certainly make a point of eating here again whether we stay in the hotel or not.

اعجبني الاكل بكل تفاصيله الويلزية من النادل مرورا بطاولات الطعام حتاما بابتسامة القهوة كانت اكثر من مجرد رشفة

Had a terrific meal here. 3 courses for the price of 2! - if booked before 19:30. This was perfect timing for our needs. Good menu selection, all day menu, etc. Plenty of choice for everyone even with dietary needs. Food was fresh, tasty, first class. Service was spot on thanks to 'Jerry', he made our evening there. Really nice guy. Prices are reasonable for city hotel and quality. Recommend trying here. We will be back. Thank you.

トリプルの部屋を2人で利用しました。部屋の設備はそれなりに年季が入っていますが、快適に滞在できました。部屋にセーフティボックスはないので、ホテル選びでこの点を重視する人は気をつけてください。併設のレストランでの食事も美味しかったです。

We had a fantastic Sunday lunch which was all buffet style. Although it was upstairs in the piano bar and not the bistro. But I would highly recommend this Sunday lunch.

Menu was varied and food very nice . Crackers at the table weren't cheap and tacky and the prosseco was only £16.99 a bottle ! Perfect for our rowdy girls annual lunch. Staff were very courteous . Enjoyed it !

Amazing food, has to be the best gravy I've ever tasted. Service was really good and very reasonable price for the standard of cuisine.

バーカウンターもあるのでビールだけでもいいですし、テーブルで食事も楽しめます。ホテル併設なので雨の日や時間が限られている時はホテル宿泊客には便利です。食事は美味しいと思います。

Apart from the restaurant's decent night view and the well-prepared main courses, the dessert was an absolute insult to the diners through the severe lack of ingredients in the dessert and the quality of customer service; the dessert was served to the diners unnoticed of the missing ingredients and no apology was given once the plate was on the table, not until the diners complained.In the end, the complaints were taken seriously. Our experience could have, presumably, been better if notice was given beforehand if something is wrong.

A lovely welcome but altogether a lack of attention to detail or customer satisfaction. Meal was not well prepared and a lack of variety or taste. Poor vegetarian options and the desserts were again lacklustre. Poor and disappointing which is such a pity. Accompaniments came late and a bill was asked to be paid in the midst of a meal. Beverages although paid for were forgotten.

We had Sunday lunch with a group of friends , it was terrible.The service was very slow and the food was cold and not at all tasty.I will never eat there again.

Ate here as a quick and easy option as we were staying in the hotel. The food came to us warm, not hot, and left a lot to be desired in terms of flavour and quality of products. I've eaten at the Brasserie before (1 year ago) and thoroughly enjoyed it, however it appears that the quality has gone downhill since then.

As a large group of us enjoyed our evening meal at the Dragon Brasserie (circa 20+), it would be unfair perhaps to judge the level of service, which was actually acceptable (other than them forgetting to serve me soup, as ordered but this was soon rectified when I brought it to their attention). The two course meal was enjoyable, in a relaxed environment

A surprise treat. never been before. A bit dark but very clean and comfortable.The food was delicious both starter and main. Menu can be a bit confusing.

We arrived at 12.50 and ordered promptly. The waitress was charming and helpful. The booked table could have been cleaner. We waited for our food until ten to two. In the mean time two other parties which arrived after us were served before us. Unacceptable on all counts, especially as one of us is diabetic, although we had not told the waitress that. Although we had said that one of us was lactose intollerant, her salmon arrived with a cream sauce and had to be sent back. The replacement arrived quite quickly, but the rest of us were half was through our meals. The food was delicious, but an hour is far too long to wait for it to arrive. We asked the smirky waiter to call the manager who didn't appear; Our desert was also really slow in coming. How long does it take to put up three plates of cheese and one pannacotta? We nearly left. The pannacotta was supposed to be gluten free as ordered, but came with a biscuit on top, so had to be sent back. We were offered coffee on the house, but this seemed too small a gesture to compensate us for the terribly slow and poor service, our suggestion that the wine would be a more appropriate gesture was refused, but we did get a 10% discount. I felt sorry for our charming waitress who couldn't appologise enough. At least there was free parking. I'll never go there again. In the service box below, the score refers to the kitchen service.

Had the set three course meal each, smoked salmon risotto was so salty, hubby had the pate with was obviously bought in, no butter on toast. We both had the chicken which was terribly dry and served with some awful tomato chutney. The only thing good on the plate was the sweet corn purée. Pistachio Panna cotta tasted like soap served with a charcoal black chocolate shortbread. Will not return

Standard brasserie-style menu smallish bar, service friendly but a little distracted. Part of the Dragon Hotel.

I stopped at the Bistro for a business lunch and some laptop time. The staff were lovely and the food was excellent. There was a large party of Mums and Tods too.

Ate here on same day as arrival as it was raining. Both dishes I ordered were heavily over-salted, they even put salt on my chips! There was a salt cellar on the table for heavens sake!Complained which the waitress apologised and said she would pass it on.Decided to risk another meal the next day.....what a difference! They obviously have a "give it more salt" chef on at certain times!Service was good and you could watch Sky Sports on the big television but it wasn't obtrusive for non sport lovers. Reasonable selection of beers and wines not too over-priced either. Great seating including big leather sofas for a relaxing morning coffee. Great view of the unusual double dual carriageway system they have in Swansea!

I would recommend this place,its absolutely fabulous ,in town and local amenities so close by, very clean and looks newly furbished meals are good value for what you order

Called in for a quick drink and ended up staying for a few. Really nice table service and great service from the waiter who was managing singlehandedly on a late afternoon.

1st time here for 4 of us we all had set lunch 2 course £12 50, course 16.95, as we didn't fancy sandwiches etc, after ordering we then noticed Specials of the day which we were not made aware of as it had other nice things on,i would have preferred. It was nice to see the open kitchen and watch the chef create, although the service needs attention and was slow, pleasant atmosphere.

Had a lunch in this restaurant with my friends. To be honest quality and menu used to be way better before, menu suits a good pub, but not a restaurant for 4* hotel. I had chicken liver pate, it wasn’t smooth and a salad with peppers it’s a strange way to compliment liver on winter menu set, then I had salmon with cockles souse –I thought its weird combination, but I gave it a go , salmon been way overcooked –how could you spoil such a tender and easy to cook fish still a secret for me, and about drinks lemonade – was also very flat ,lemonade tastes like from bottle which been open for few days. If you would ask if I enjoyed I would say no, before been nicer food and atmosphere.Another point I would like to make chefs ld be wearing hats

For several years I was the Dragon Brasseries biggest fan and ate there at least once a week. However about a year ago a new manager took over and changed everything and it went downhill fast. Thought I would try it for lunch again and was pleased to see that the food has come back up to its excellent standard. Brilliant value for money, 2 x courses for £12.50 and some really good things on the menu... looks like the menu is changing monthly now like before and that is a real plus for regular diners. So that side is positive. However on the downside the actual place is still neither one thing or the other and lacks warmth and atmosphere. The Brasserie used to be a proper restaurant and even for the money was serving fine dining food. However when the manager changed it about, it is now a mix between a restaurant, sports bar, bar and coffee shop with tables all intermingled so you can be having a lovely meal and chatting with friends whilst on the next table someone is watching the football and going mad - I have no problem with that, but the two don't mix, make it one thing or the other - or have the restaurant part up one end and the pub/coffee shop down the other end. Plus the restaurant now closes at I believe 13.45 which is pretty early, so then the shutters come down and you feel in the way virtually as everything is being shut up and moved on... indeed if you ask for a desert the poor waiting staff have to take the order upstairs and then it comes back down when it is ready to be served, it appears there is no dumb waiter as all transported through the hotel stairs! I appreciate its a cold spell but there is a lack of heat in the place too. It never used to be like this... so glad to see the food is back to an excellent standard but things really need to change to make this a welcoming place to lunch.

not much atmosphere and hotel prices make this OK for a stopping off point but you would not spend an evening. Service is slow even when it is quiet.

We went for a Christmas Eve lunch, as we due not go out very often as my husband is disabled we chose the dragon as it has easy access . we were Looking forward to a nice meal but it was a very disappointed and sorry Looking meal , it was Gray and tastles the roast potatoes were inedible as was the veg, all in all we were very disappointed as the best thing on the menu was the bread and butter. We were offered coffee on the house but this was a lame excuse as it was a poor and expensive meal for us.

Had a great day with grandchildren at the Dragon's Xmas lunch with Santa. Staff were very warm and friendly, especially overseas staff. So polite and helpful. Maitre d' and his assistant were amazing. Food was lovely. Ten out of ten. Excellent !

Just had our work Christmas lunch here. The quality of the food was excellent. Good friendly service too. Only gripe was small portions for pudding but was really impressed...and I am fussy. The food was beautifully presented and the vegetables were perfect. All in all very good.

The food excellent, at a very reasnable price. Lovely selection of puddings with my favourite the greek yoghurt and fruits, yummy.

8 of us ladies booked an afternoon tea here at the Dragon and it was awesome. We had little sandwiches of smoked salmon egg mayo ham cheese and pickle etc to start with tea and coffee. Then the cakes came out and omg the selection was to die for...scones with jam and clotted cream, fruit baskets, banana cake, choc and caramel shortcake,rocky road etc. an afternoon to remember.

Visited here recently for afternoon tea. The tea was lovely - generous portions, and well priced. We weren't offered a choice of sandwiches, which was a downside.My bugbear with our visit was that the brasserie was incredibly noisy, to the point where the two of us had difficulty having a conversation. Whilst it can't be seen as a 'fault' that the brasserie was busy (that's a good thing), the room is full of hard surfaces - flooring, walls and ceiling, with no soft furnishings to absorb the sound, making it incredibly noisy, and giving an atmosphere more suited to drinks at 10pm on a Saturday night than afternoon tea at 3pm.

My mother and I popped in for a small bite to eat on a Sunday afternoon hoping to catch some atmosphere for one of the World Rugby Cup games after a spot of shopping. Unfortunately the bar area is lacking in atmosphere and any attention to detail in service. The food took a long time to come considering we only ordered pate on toast and a soup of the day. The toast arrived cold which often can be with the dish so I didn't question, however my mothers' soup was tepid at best with a skin on top which led us to believe it had probably been sat out waiting to be brought to the table. She was hungry so questioned whether to send it back, but I insisted as it was substandard. By the time it came back I had finished my meal, and we could both tell it had just been warmed in the microwave and olive oil doused on top. This was very disappointing as we would normally highly rate the service and food here. As some consolation we had a 10% discount on the soup and the waitress was very apologetic about the issue, however I failed to accept the sincerity. If the staff had been conscientious there wouldn't have been the complaint in the first place.

I ate in the PIANO BARI was rather pleased to see a 'Piano Bar' advertised in reception as I both enjoy and play the piano. Somewhat disappointed to find they had nice piano and piped music. I understand that you cannot always have a pianist - but maybe consider changing the name or advising guests that there is a pianist on during certain days and times.I took advantage of the 'early bird' offer and I was very impressed with the food. Served quickly - hot - and was tasty. The service was somewhat disjointed at times - but did not spoil the experience

Very, very good food, and attentive, helpful service are hallmarks of the Dragon Brasserie. There was a pleasant atmosphere in the restaurant.

Called in to the Piano Bar on Tuesday evening.We experienced very friendly service, the food was of a very good standard and I look forward to going back there in December when we are going to stay.

Had a meal in the Piano Restaurant on the Sun night from the 2 courses for £19.95 menu. The cod loin was cooked to perfection and very tasty followed by tiramisiu. The following night we ate downstairs which wasa also another lovely meal, Scampi with chips.

We ate here while staying at the hotel on an early bird deal.The food was OK except that the steak was supposed to come with grilled tomato and grilled mushroom. I received half a tomato and a quarter of a mushroom!!!

Having travelled over 7hrs and feeling hungry we were looking forward to a good dining experience after reading reviews on TA! We were so dissapointed - only 2 out of 9 of us said their meal was ok! We were asked if we enjoyed our starters which some of the group did, however we were never asked if everything was ok with our main courses - food was left, burgers were overcooked veering on un-edible. Pudding was awful!

This meal was surprisingly good very unpretentious but really good with a good selection at reasonable price. The beer and wine is a bit price otherwise very good

We stayed here overnight in May 2015 after a birthday celebration , the room was lovely and bed very comfortable .We had a meal in the restaurant and it was really Beautiful 3 of us had Steak and 1 had Lamb none of us could fault it at all . The Breakfast was self service which i would rather and it was all lovely and fresh with the staff fetching us fresh tea and coffee. Reception staff were really friendly and we had a friendly welcome , all the staff were lovely .I would recommend it here they do have a lot of facilities to use we didnt use them as it was only a stay over as we only live 10mins away .Really enjoyable stay

Fabulous quality and excellent customer service. A fantastic menu and the quality of the food is beautiful. Customer service at this restaurant/hotel is very good

We went there for lunch on my birthday. It was lovely. Good food, good service, good value. While it's not a top notch restaurant, it doesn't pretend to be either, and it's quality is that it isn't pretentious. This was our third or fourth visit, and each time has been really good, so it's also consistent.Views are of the city centre, but being a few hundred yards away from the shops it's not as busy as the eateries near the shops, so tables are usually available. I had burger and chips, and the helping was so generous I couldn't finish it. The burger was almost a solid slab of meat and no hint of grease. My starter was a salmon salad and it was nicely presented, perfectly fresh and tasty. I washed it down with a large glass of Chardonnay which was gorgeous. Our waitress was friendly and attentive. Cost of two two course meals with drinks was well under £40, so good value considering the quality of the food.

This is a perfect place, either to rendez-vous with friends or to visit solo when you want to tuck into a corner and not be surrounded by too much buzz. The coffee came in a cafetiere and the sandwiches were freshly-made and delicious. On arrival, I must have looked a tad lost, because a staff member came up and directed me to the lift to access the first floor restaurant.

I have had nothing but praise for both the food and service at the Dragon Brasserie over the years; indeed, I travel in from Wiltshire and specifically choose to eat here when in Swansea. However, we ate here on Sat 21st Feb and whilst the food was up to its usual high standards, the restaurant itself was most certainly not. As a previous reviewer has noted, the haphazard way the chairs and sofas are laid out makes the place look downright scruffy. Could not the easy chairs & sofas all be placed in the window by the bar and so maintain a 'drinking area', at the very least?The toilets were in a terrible state and smelled disgusting, and whilst it was a busy football weekend, there's really no excuse for this (had to mention to a member of staff how bad they were). We have been put off the place based on this presentation and will choose to eat elsewhere, which is a shame because the food really is exceptionally good. I understand and appreciate changes needed to be made to increase footfall and covers, but this is not the way to go about it I'm afraid.

Have been a long standing visitor to the Dragon Brasserie and have always enjoyed the place, great food, good service, and a lovely atmosphere..... Unfortunately they have changed it to the Dragon Cafe and Bar and its just not the same! Went there yesterday and the food and chefs are still the same so thank goodness that hasn't changed and the serving staff are the same, so hopefully that doesnt change. But in place of it being a normal restaurant you have some tables for diners, some tables with easy chairs and then some tables with sofas making it much more a bar/coffee shop. The place looks haphazard and is neither one thing or the other.. also sitting down for a lovely meal then you have a rowdy party next to you just drinking - am not against one or the other but if I wanted them together I would go to a pub. Not a fan and hopefully it does not work out and they revert back to being a great restaurant.

went there by chance today, i had the risotto to start followed by hake and pea puree with crushed lemon potatoes, it was delicious, service was great and we were made very welcome, would definatly go back and would recommend it any day

The hotel itself is good, but need some repair.I have been here a year ago 3 times about business, and had dinners with my business partners .Visited 4th time Jan15. Restaurant changed since i have been there last, restaurant used to have good british team, who understood me well, always been great food, not nice to see team change, because new members look like they doesnt know what they are doing, people who work there are hardly speak any English,When you visit places, hotels, restaurants, bars you would like to see traditional, autentic service, but not international service in heart of Wales.Probably i would stay here again

Came across this brasserie by chance and decided to go in. Food was delicious. Staff were friendly and service excellent.

Went on party booking of 14 people have to say was worst place iv ever had food every one of us wasted our food was the most vile iv ever tasted wouldn't go back there if it was free

Went there for xmas party on works do got to say the food was the most vile iv ever had were given complimentary cheese and wine as food was disgusting definatley wouldnt recommend this place to enyone could have had better meal from mcdonalds

A busy lunchtime,with an office at Christmas Lunch,but few private diners.Service was painfully slow and waiters had to be reminded of each course.Probably will not go back