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Outdoor
The best restaurants in Castle Swansea South Wales
295 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
841 Opinions in 1 websites
Really disappointed with my visit this time, been here before and the service was great but this time it took a bit of time for someone to seat us despite there being only 1 other person in the diner. Then there were no staff at all, pressed buzzer on table and no one came out. Just ended up leaving in the end, emailed to complain but no answer after 2 attempts from the diner.
224 Opinions in 1 websites
the dessert is been excellent 👌 i had the waffle bueno! I really enjoy and it was verry good done. I Spoke with the young lady who made it, Giorgina i belive was her name, to say thank you...and she was very friendly and polite . I wanted to say thank you again to her and all the team on Kaspa's! Job well done 👏 and see you soon 😊
155 Opinions in 1 websites
Staff rather rude and defensive when we asked politely, 3 times, where one of our party's food hadn't arrived. When some of our food arrived, it was cold. We didn't feel we could ask for the food to be returned, as the staff were not approachable. It's my first night out with my friends in nearly 4 years, and I have been left disappointed. Don't think I'd return on principle.
52 Opinions in 1 websites
Ordered the crumpet with rarebit and chutney on top. Had our teas. I had to ask about the food 20 mins later. Another 20 mins and it arrived and we'd finished our tea. Said they were short staffed. The crumpet tasted like it was straight from the packet not cooked. Not crispy at all. The cheese went cold really quickly. I'm not convinced it was done properly. Should have complained to the manager. The worst M@S cafe I have been to for cooked food. People should complain its very poor service.
51 Opinions in 1 websites
My first visit to Swansea. This restaurant was recommended to me by market stall holders. I loved the atmosphere and all the Audrey Hepburn decor. The breakfast itself was plentiful and tasty. Would definitely go again.
31 Opinions in 1 websites
A cancer patient presented an official card to a member of staff requesting to use the toilet (which was locked), due to effects of ongoing treatment. The staff member consulted two members of staff, before announcing that The company did not participate in any cancer support measures.
21 Opinions in 1 websites
We stayed at this hotel for the Swansea Ironman and ate in the Cast Iron Bar & Grill twice for dinner. Having read earlier reviews we did wonder what it would be like. We were very happy, fish and chips, pasta and burger were all good. Staff and service excellent.
20 Opinions in 1 websites
Rude, tell you not to come back if you refuse, worst food around anyway, only go if you’re desperate. Rude horrible people.
8 Opinions in 1 websites
10 times better service, can see new management has really taken effect and has service running more efficiently. Pleasant atmosphere and kind servers. Thanks again for the hot choccie & special thanks to Alex who i think was the manager!
3 Opinions in 1 websites
Went to the quadrant Greggs to get a couple things and was told there was a bit of a wait, the staff member serving me was extremely sweet and offered me a free drink for the wait. Didn’t get her name (but she had henna on her hands), really made my day, thank you so much x