The best restaurants in Monmouthshire South Wales

woudnt bother, if i could put 0 stars for service i definitely would! been waiting over a week now for my refund! the guy at the till barley spoke a word of english, and was very rude. we ordered chicken strips, and they told us it would be 15 minutes. time went on we went in after 15/20 minutes they said be 10 minutes, 10 minutes later we went back in they said THEY DIDNT PUT THE ORDER THROUGH!!! what a waste of 30 minutes!!! so we poliltey told them to F off and we’d have a refund! i rang them up friday just gone 09/08/24, and Alex said that the refund has been put through? but the guy who served us on 02/08/24 said it would take 3-4 days to come through. it’s now 12/08/24 and i’m getting rather cheesed off with this company. Alex also said that cos we requested a refund the money would’ve went straight back into my account and wouldn’t be taken, but the money went out on 06/08/24. where’s my refund dominos!!!!

Had a fishcake that was rock hard, the smallest portion of chips ever and paid £6 for crap food. Would not bother going there again and the service is always slow

Really disappointed- we had an extended family meal and both the quality of good and the service were completely out of keeping with the prices charged. Core issue was the failure to bring one main out with the rest so everyone’s food for cold while we waited and after chasing it, we started but had finished our food by the time the final meal arrived. To be fair they agreed not to charge us for the late main but when it finally arrived it was incredibly over cooked (reheated in the microwave chicken??). While the burgers and fish and chips were decent, the sea bass was congealed with a mix of over and under cooked veg, the pasta mains were ready meal quality - insipid and under-browned. It appeared under-staffed and no manager. We’d have been better severed for half the price at Wetherspoons.

Felt welcome instantly. Attended for a family lunch. Staff were nothing but helpful. Food was spot on, will definitely book again.

Another great meal. Always enjoy a visit for food at this location. Friendly staff and pooches. As a dog lover, I have no problem with the dogs wandering around.

EXCELENT BUFFET, What a nice surprise to find that we now had the choice of a Buffet or order from the menu. The Food was Excellent, with a wide choice of different styles of food, all the dishes were very Freshly cooked and nice and warm. The service was also very friendly and quick . We will be back to enjoy the excellent Food again soon.

Buffet option luke warm, dry and not very appetising. £20 for a buffet isn't a small amount of money and we expected a high standard of food and options this did not deliver at all. Do not visit if you expect a quality Indian with great taste.

We’ve been in the restaurant a couple of times now. We especially liked the helpful young man who takes you to your seat. The food has been consistently good and would definitely recommend. The jacket potato with mushroom, bacon and Stilton is a winner with me!

The garden was lovely for children, that is all that is positive about this venue. The food was tasteless and the most disgusting food ever to be served. It was under cooked, with hard vegetables and clear water gravy! How they can charge customers for the slop they served today for Sunday lunch is beyond me. Never in my life have I ever experienced such rudeness from a manger or seen such rubbish food! We won’t be returning, and I’d advise others to not either. Such a shame, with the right chef and proper management, this place could be very popular.

Good service, good price, a fast food I would purchase again

Awful service. Visited today , approximately 1.15 and sat in the garden and ordered our food. 2 people came into the garden about 10 mins after us and hit their meal . After waiting 35 mins we enquired if we had been forgotten, and the surly middle aged lady said they had to cook the fish , even though they were not busy !!!! After another 10 mins we enquired again so 40 min in total the woman and the young boy did not even look up and acknowledge our enquiry so we walked out and hot brilliant service snd food at Wetherspoons .

Came today for Sunday lunch Awsome landlady Very lovely waitresses Excellent lunch Great place Beautiful staff Great for all walks of life Highly recommend

Best Haddock and Chips ever tasted. The staff at Kibby's are always pleasant, the premises is spotless. Having had fish and chips locally (Coleford), we drive 13 miles to Chepstow for the experience. Batter is always crisp and compliments the moist fresh fish perfectly. The chips are great too, everything is cooked fresh not left for hours. It is obvious people love the food as the queue is large, so my advice would be to order your food in advance if you can. Well done Kibby's,

Ordered a large doner Kabab on the 30th Aug at 7pm in a pitta bread, what I wanted was a traditional kabab in a pitta with salad and lettuce, what I got was a tray of unappetising mush with a full pitta at the bottom, totally pointless. I called on the phone and all I got from the lady who answers was attitude and sarcasm with no aspect of customer service so I will look else where when I am in Monmouth. Very disappointed binned the Kabab.

Dirty, empty shelves inside and both bins outside full and overflowing at 11am in the morning…..need to do better! The staff and manager need to do more . Limited staff inside too it seems