GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.6

Based on 524 opinions finded in 2 websites

site_photo4

Nº 328 in 398 in Monmouthshire

Nº 92 of 108 British in Monmouthshire

CUSTOMERS TALK ABOUT DISHES WITH..cheesefishcookedchickencurrybatterednuggetsmustladysausagecod

comment_iconOpinions

Sorry, but I have always loved fish & chips from No 12, but I don't know what has gone wrong. The batter was awful, and tasteless. Price was a little steep too. Sorry.

site_logo

JayKidman . 2024-10-17

MORE AT TripAdvisor

Poorly managed establishment with poor service and extremely long waiting times. I have put up with the above in the past due to the convenient location (the only positive!) and have been a regular long term customer. After my recent experience trying to purchase a simple order at No12 Fish and Chips; and again continuing to disappoint with service / incompetence! I have no choice but to take my future, regular long term business to Kibby’s fish and chips Bulwark.

site_logo

Ross H . 2024-10-08

MORE AT TripAdvisor

Terrible value, tiny portions and service is absolutely terrible. Was good up until it changed hands a while ago, will go to bulwalk from now.

site_logo

Shirenewton . 2024-08-29

MORE AT TripAdvisor

The best fish and chips I've had in years. The fish was cooked to perfection.

site_logo

Joe Wheatcroft . 2024-07-19

MORE AT Google

Now my review is an honest review I'd say the service from the server is lovely staff are really friendly approachable polite however this was my first and last visit from this chipshop as I was absolutely appalled by the size of the regular chips they was more like a child's portion now I know a regular isn't a large but you want a decent amount especially for the price they are!! I will say tho the fish was cooked beautifully wasn't greasy or soggy but really really let down by cold chips and size like I said for the price you expect a decent portion and I just felt robbed if I'm honest

site_logo

Dean Jones . 2024-06-28

MORE AT Google

Always waiting staff do not acknowledge u and the woman who manage/runs it with her big car parked outside is extremely rude to her customers.

site_logo

Jayne L . 2024-06-22

MORE AT TripAdvisor

The price in here is ridiculous 20quid for 2 cheese, curry on chips and a fish cake. Waited 30 mins for fish cake then got home to find a tiny portion of half cold chips and a drizzle of curry sauce. I know times are hard but this is a rip off

site_logo

steve h . 2024-06-21

MORE AT TripAdvisor

Took 45 mins for 2 curry and chips and a fish cake find somewhere else the service here is appalling

site_logo

steve hancock . 2024-06-21

MORE AT Google

Excellent chips,in my opinion the best around the area

site_logo

Anthony Rumble . 2024-05-16

MORE AT Google

Probably the best chicken nuggets I've ever had. Freshly cooked, hot, with a crispy light batter. Considering driving from over the bridge for more. Decent prices and they take cards.

site_logo

Ian Mitchell . 2024-04-21

MORE AT Google

According to their open times on their door and online, they close at 8pm on Sunday, it is currently 5:50pm and they’re closed with no notice on the door or anything.

site_logo

A R . 2024-03-28

MORE AT Google

Cold room, in fact very cold, it was actually colder than outside and this was an overcast March day. Chips were great, service was polite and prompt but was told if I wanted any sachets of sauce it was extra. To make things worse the vinegar tased odd, ruined the meal, when I checked the use by date as last year!!

site_logo

Shirenewton . 2024-02-26

MORE AT TripAdvisor

Excellent fish and chips. Large cod was really large, and was really well cooked with thin crispy batter. Chips were also very good.

site_logo

GrahamP19gv . 2024-02-18

MORE AT TripAdvisor

Lovely portion of takeout fish & chips beautifully cooked.

site_logo

miss trekfreak . 2024-01-30

MORE AT Google

I do love a good ol' Fish n Chips. No.12 is a lovely place that cooks some very good food, reasonably priced and lots of items to choose from! Not a lot of atmosphere in the waiting/ordering zone: just a few leaflets, 1 chair and 1 table but that shouldn't be a problem since orders can be done pretty fast!

site_logo

Jamie Richards . 2024-01-29

MORE AT Google

Very slow service waited for 25mins I know it’s made to order but just so slow.

site_logo

Holly Layson . 2024-01-17

MORE AT Google

For an expensive chip ship the quality of food has got terrible. I only ordered 3 portions of chips and got them home to find 2 portions were mushy and black. I rang to complain and got told that chips shouldn't be mushy and black because they are cooked fresh, like I was lying. I was told to drive back in to get replacement ones after waiting around 10 mins for the last lot. Just what I want to spend my evening doing. Really disappointed with food and customer service, wont be going back.

site_logo

Daniel Jenkins . 2024-01-17

MORE AT Google

Our friends from London wanted us to experience authentic fish and chips. This is a no frills atmosphere, with great fish and chips. The portions were great, the fish was wonderful and the chips were very good. Definitely worth a stop.

site_logo

Patrick O . 2023-12-29

MORE AT TripAdvisor

23rd December; very busy and quite a long wait - probably due to other outlets being shut! However; the three staff on duty were amazing! They were all working flat out but got every order correct and we enjoyed some of best Cod & Chips that we have ever had. Well worth the wait and well done to the staff!!!

site_logo

Guy Greening . 2023-12-23

MORE AT Google

Went on a Sunday evening, so perhaps a bit quiet. However, cleanest fish and chips I have had in a long time - fish was really nicely cooked, as was the batter, and the chips were hot and lacking both grease and black eyes (though that may just have been a lucky batch of potatoes). Definitely going back, and very relieved to have found a good chippy close enough to my house to be relevant.

site_logo

Doug Millington-Smith . 2023-11-21

MORE AT Google

Very hit and miss! One week the fish is nicely cooked and juicy, the next it's over cooked and dry. The chips are sometimes excellent and sometimes dried out and sharp. They have a revolving door of staff, who desperately need good training in frying and good customer service. The restaurant on the side is revolting, get it sorted!! This chippy seems to be very unloved by the owner.

site_logo

Ellie Lynch . 2023-10-21

MORE AT Google

Ridiculously expensive! £19 for 4 chip butties and a small chips?! The food is nice but nothing special The staff clearly have no love for their work And the owner doesn't care about their reviews online Will be happy to see them leave Chepstow as they inevitably will

site_logo

Bronwen Rogers . 2023-10-15

MORE AT Google

35 minute wait for chips and gravy, 4 staff with only 2 doing anything. Terrible service and small portions. There are better options in Chepstow for the price!

site_logo

Julian Hollingshead . 2023-10-13

MORE AT Google

I give up.. am out.. inconsistent.. sometimes you get a good portion which is hot and great.. but lately too many times they are like tonight, chips are cold and dried up and 1/2 portion sizes.. not worth the money. Will not be returning..

site_logo

Joanna Page . 2023-10-03

MORE AT Google

Pretty decent chips and cheeseburger. Can't fault it. Nice staff, good value.

site_logo

tollerest . 2023-09-14

MORE AT Google

If I could give 0 stars. I would. one of the worst fish and chip shops around. Absolute rip off and the portion sizes oh my god Dreadful.

site_logo

Jerry . 2023-09-13

MORE AT Google

Clearly a popular place as on the day we went people were queuing out the door. It was worth the short wait. Great quality fish and chips that are reasonably priced, friendly staff and banter with the other patrons. Right next door to the church hence the photo.

site_logo

Craig O'Donnell . 2023-09-02

MORE AT Google

Friendly staff. Very clean toilet. Extra salty chips

site_logo

Marcin Tomala . 2023-08-28

MORE AT Google

Visiting the area with my partner so we had quite a decent spread from across the ‘usual’ menu items. The chips were tasty, classic chip shop style chips, freshly fried and with lashings of salt a vinegar. Battered sausage was nicely battered, not thickly coated and nicely crispy. The sausage itself was the standard catering sausage but with the batter it was nicely elevated. The saveloy was nicely flavourful, exactly as you would expect. It was also freshly prepared so the casing wasn’t tough from being sat under a heat lamp. That may be a good or bad thing for some people, depending how you prefer it. Bread roles were nice and thick, nicely buttered. They were wrapped in paper not plastic so didn’t pick up any plastic flavour which was refreshing. The highlight was the large battered cod. Price wise it was excellent value at £7.85. The batter was delicious, light and crispy. Cooked fresh to order, it was a nice piece of fish. One of the best battered cod pieces I’ve had a long time.

site_logo

Matthew Rush . 2023-08-26

MORE AT Google

Really tasty and fried on demand so it's fresh. Would highly recommend. Good value for money

site_logo

t p . 2023-08-10

MORE AT Google

The large tattooed lady behind the counter is beyond HORRIFIC. I'll be going back to Kibbies from now on. You need to get shot of her.

site_logo

Richie . 2023-08-10

MORE AT Google

Very pleased to have this place as my local chippy! My family and I have gotten fish and chips here on many occasions and it's always been consistently delicious. My primary highlight that I recommend is their battered fish. Battered Cod Fish The batter is light and crispy. I really hate it when I get fish and chips and the batter is overpowering and far too thick where it feels like I'm eating more batter than fish. That couldn't be further from the truth here. Chips Your standard chip shop chips. Nothing special, but consistently good. I also regularly get their gravy on the side and it is bog standard gravy. However, the reason for 5 stars is definitely the fish. I've had fish and chips from all around South Wales and this place is definitely my favourite so far!

site_logo

Clarissa Yeh . 2023-08-09

MORE AT Google

Food always good. Speed of service is always painfully slow. It’s a chip shop that’s always waiting for more chips to be cooked. This place could make a fortune if it was just more focussed.

site_logo

Paul Edwards . 2023-08-08

MORE AT Google

Das Essen ist eine Zumutung. Über den Preis für diesen Dreck reden wir erst gar nicht. Eine Frau mit ordentlich Silikon im Körper kommt zum abkassieren vorbei, die Angestellten scheinen alle irgendwie zurückgeblieben zu sein. Schaut's euch an und macht euch lustig, aber vermeidet es dort zu essen.

site_logo

an kato . 2023-08-08

MORE AT Google

Been multiple times since working in the area, service and food have been brilliant every time

site_logo

Kyle Bassett . 2023-07-31

MORE AT Google

Had takeaway fish and chips. Food was delicious about average price. Generous portion given. Definitely recommend.

site_logo

Karen . 2023-07-31

MORE AT Google

Brilliant food and always freshly cooked =)

site_logo

suzanne Jones . 2023-07-21

MORE AT Google

My wife and I stopped in here while backpacking Offas Dyke. The atmosphere was very friendly, service was prompt, food was delicious. What more could you want from a chippy? I got cod and chips and she had a steak pie, both of us had mushy peas. The fish was cooked perfectly. We actually were on a walk from Lands End to John o’ Groats and ate at a lot of pubs and chippys along the way and this was the best along the whole route. Well Done. If I lived in Chepstow this would definitely be my chippy.

site_logo

Delaware Dave Kierych . 2023-07-19

MORE AT Google

Food was lovely but small portions and expensive for what it was. The woman who served us was very rude ignored us when asked a question banging and slamming stuff absolutely disgusting customer service won't be going there again

site_logo

//Ninaa Msp . 2023-07-01

MORE AT Google

Didn't recieve full order service is bad but food is lush My partner scolded his leg curry sauce too too hot

site_logo

joanna edmonds . 2023-06-13

MORE AT Google

Good size portion of fish and cooked to perfection, chips cooked great, crispy but not dry. All cooked fresh and did not have to wait very long. Price as with all now not cheap but at least the quality is 100%. Also have seats to wait, please note we had takeaway not sit in as it was in the evening and the restaurant part was not open. No parking directly outside but you can at the moment park in M&S for free and its a walk of less than one minute. Highly recommended they take cask and card. Also they had vegi options of sausage and more, as far as I'm aware it's cooked in the same oil as non vegetarian products so not purely vegetarian but only in part.

site_logo

David N . 2023-06-12

MORE AT Google

Staff was friendly, but the owner has a rule not to accept Scottish notes which is rather offensive.

site_logo

Peter C . 2023-06-12

MORE AT Google

Poor and unfriendly service, owner busy changing up prices on the board with little regard for the customers in the shop. Food not bad but at the new higher prices will be going elsewhere.

site_logo

Robert Corcoran . 2023-06-09

MORE AT Google

Lovely cod bites, chips and curry sauce

site_logo

Diane bowen . 2023-05-07

MORE AT Google

In my opinion, you have the worst-tasting sausage. Everything was just ok.

site_logo

Graham Edwards . 2023-04-16

MORE AT Google

Nice little place tucked out of the way. I had cheesy chips and a jumbo sausage, mum had fish n chips for seniors. Nice and clean, not long to wait for food and nice portions. Close to the M&S car park

site_logo

michael smith . 2023-04-05

MORE AT Google

went in on 23/3/23 because parents liked this chip shop couldn’t be more disappointed women with red hair and lip piercing totally not wanting to be there ,rude and doesn’t even give you the time to make your order asked for more salt and vinegar on one meal didn’t even acknowledge me when I asked just rolled her eyes ! bloody disgusting customer service , and open my meal to find none salt and vinegar which I expected by her response will not be going back again and neither will my parents after my experience, other chip shops in Chepstow aren’t as nice food but lovely staff so will be going else where from now on !

site_logo

Alice Smith . 2023-03-23

MORE AT Google

Vegi burger is good and chips cooked well

site_logo

Myob Myob . 2023-03-12

MORE AT Google

Expensive and not worth it. Small (regular) portion of chips for £2.85....

site_logo

N Maj . 2023-02-12

MORE AT Google

Disgusting rang my order through, ten minutes later for my pick up the server wanted to serve 6 men who had just walked in before me, also they all started having ago at me because I complained, I felt totally attacked and walked out. I'm a local regular customer, what a joke. Walked out in the rain too.

site_logo

Charlotte Kear . 2022-12-27

MORE AT Google

Great food! But very poor service everytime, not sure if the bosses here are horrible to work for or the staff are just super depressive, but getting a smile out of anyone is worse than getting blood out of stone!! Please smile at your customers....make them feel welcome and involve yourselves in a little natter where you can.

site_logo

Francyne Williams . 2022-11-29

MORE AT Google

Excellent Tuesday lunchtime fish and chips, eaten by the river Thank you

site_logo

Jeffrey Smith . 2022-11-15

MORE AT Google

It is extremely difficult, no, quite impossible to put into words how awful my experience was at this fish and chip bar. Upon entering the shop, we were greeted by a rude lady behind the counter. I have read other reviews, and noticed someone said the blond lady was the rude one. But no, don't be mistaken, for they are all rude! I'm not sure whether the lady serving us hadn't yet been given the customer service training course, but I suspect she just merely didn't care. I mean, who are customers at the end of the day? When filling the box with chips, she used a measuring cup to measure the chips - I was simply dumbfounded. I think I've been given shellshock. I simply cannot imagine how anyone could be so mean. But it only starts there. We repeatedly asked for salt and vinegar. I think even a goldfish would have remembered that after we had said so for the fiftheenth time. But no, not our server! Finally, finally, finally we got our salt and vinegar! And then, without even a thankyou, let alone a smile - imagine it! - the server shoved us our chips, sausages and curry sauce with a small grunt. We were glad to leave. Upon arriving home, we tried the "chips". But, we were mystified. Was there any salt and vinegar on these? We kept on thinking we possibly detected traces of vinegar but we couldn't be quite sure - pheraps the server measured the vinegar out with a teaspoon also. Anyway, we choked our way through these, what I presume, is their version of chips. In desperation, I added some curry sauce, in the hopes it may, if not improve the taste, at least line my throat and help the chips go down faster. But, to my shock and horror, I discovered that the currcy sauce was contained with huge lumps of goodness knows what! It is indeed a mystery. Then the sausages. I can only presume they also carefully measure out the amount of batter allowed for each sausage. They were the greasiest, most thinly battered sausages I thought I have, and ever will, set eyes on. I simply couldn't finish my meal, for the chips were greasy, the sausage greasy, the sauce repulsive. I would feel mean feeding this so-called "food" to a pig! There should be big red signs and sirens warning you about this fish and chip shop for miles around. There should be diversions on the motorway just to avoid going anywhere near this place. I have even considered moving house as I live within a 10 mile radius! So all in all, my experience was simply awful - unimaginable, quite impossible to understand unless you yourself have been here. But I warn you, DONT! Stay well away! And woe betide anyone who does go near this place! And lastly, I must pay my condolences to the people of Chepstow. I cannot imagine how hard it is having to share the same town with this awful fish and chip bar. You are in my thoughts

site_logo

C W1 . 2022-09-25

MORE AT Google

I wish I could leave less stars. This establishment is a disgrace to the fish and chip bar industry. Massively over priced compared to other, much nicer shops. The staff were unhygienic, handling food with bare hands etc, rude and indifferent. It's a wonder they are still able to trade! And the food. Where to start! A greasy sausage, with the meanest, thinnest layer of batter I have ever seen - presumably a money saving tactic. If you are that mean there is certainly no need to charge the prices you do! The chips were measured out with a measuring jug into the box - forbid we should get a single chip more than they budget for! Not to mention they were stone cold and tasteless. We asked (and had to repeat as the girl at the counter clearly had better things to do than listen to customers) for salt and vinegar, of which we were given a meagre amount, and had to add more at home to improve the tasteless, soggy excuses of chips. Finally we ordered curry sauce. Much less tasteful than all other fish and chip bars we have been to, It was also garnished with lumps of a foreign body, goodness knows what it is! Strongly recommend avoiding by as many miles as possible, food and staff not fit for human purpose.

site_logo

T L . 2022-09-24

MORE AT Google

Disgusting experience - greasy measly mean small portions of extremely poor quality food served by rude arrogant staff who couldn't even retain whether I wanted salt and vinegar or not for more than 30 seconds. They even used a filthy dirty cup/jug thing to measure out the luke warm chips (2 x £1.85/cup for a 'large' chips) Totally overpriced but even though chip shops don't claim to be health farms this place is a health hazard due to the amount of retained grease in the dreadful food they serve (and its being kind calling it food rather than a grease feast) Wish you could do minus stars - shocking experience never to be repeated

site_logo

Shane Watson . 2022-09-24

MORE AT Google

Fish looked somewhat grey inside the batter, and the chips were dry and looked recooked.

site_logo

Trevor James . 2022-09-21

MORE AT Google

As I was feeling a little unwell my husband very kindly picked up 1 battered sausage and a portion of chips for us to share. It cost £6.70! £3.95 for a portion of chips and £2.75 for a sausage! We won't be treating ourselves again from this establishment anytime soon 😏

site_logo

Jessica Britton . 2022-09-12

MORE AT Google

Pricey for the amount. Ok fish and chips. Update: portions are now abysmal for the price. Still tasty though.

site_logo

Jonathan Noble . 2022-08-12

MORE AT Google

Far to expensive for a chip shop and nothing special. I will not be returning. (Strange response from owner?)

site_logo

GARRY GREEN . 2022-08-04

MORE AT Google

Called in lunch time today. Waited about 10 minutes while they cooked 2 large cod. Fresh and hot with crisp batter. Good job.

site_logo

norman percy . 2022-07-29

MORE AT Google

The fish it was nice but the chips they been reheated and dangerous for teeth, no taste and too expensive!We use to go there but not anymore!

site_logo

vasile trif . 2022-07-18

MORE AT Google

Wow. Those chips were super tasty. They were not greasy and oily and soggy like you get from other chip shop places. Normally, l avoid deep fried foods because of that reason, but I tasted a chip from my husband's container and fell in love 😍 with the chips and promptly sent him back to buy me my own serving. I can't comment on the fish as we only wanted chips after a nice long walk and drive in Penterry. But judging from the care and attention with which they cooked their chips, I bet that their fish will be lovely too.

site_logo

Ethel Wynard-Nadzo . 2022-07-12

MORE AT Google

Delish. Good price. Good food. Come buy. 🤫 :Update 2022 July. Chips Over cooked, dry and chewy. Potion sizes small for the amount of money you spend. Veggie burger was not hot through. Cheesy chips , cheese has not even melted, still cold from the fridge 10 minutes after we bought them. So disappointed in this takeaway, it was far better when. I did the first review.

site_logo

Richard Thomas . 2022-07-10

MORE AT Google

Wow.. what a waste of time. Ordered 2 portions of Cod and Chips with Curry sauce £20.20 😮 what a joke. The portion size was ridiculously small and I genuinely thought I had a kids meal. I really recommend avoiding this chip shop. Staff were ignorant and to say its over priced for what you get is an understatement. To top things off I asked for salt and vinegar and watched the girl fill the vinegar bottle from the pickled onion jar.. had to decline it to prove a point that I could have an allergy to onions. Please feel free to try the place yourself but I am definitely avoiding in the future.

site_logo

Dave Dave . 2022-06-24

MORE AT Google

Really well cooked and a generous portion size too

site_logo

Nick Sutton . 2022-05-26

MORE AT Google

Staff today - well one staff member rude then forgets the cheese burger and chips so husband didn’t get a meal and we live to far away to drive back! Tried to ring and no one answers the phone….

site_logo

rachael digby . 2022-05-26

MORE AT Google

Pretty good local chippy - pineapple fritters are delicious!

site_logo

Piotr Włodarczyk . 2022-05-24

MORE AT Google

Complete rip off, £3.30 for a roll and a couple of chips.

site_logo

Edward Tonks . 2022-04-16

MORE AT Google

Great fish and chips, though shame there's only takeaway after 6. Sat in car park in rather cold wind and pretended we were at the seaside..

site_logo

Anne Wareham . 2022-04-10

MORE AT Google

Apparently this is a LARGE bag of chips and battered sausage…..Portions are small and very expensive. They overprice there food and what you get is criminal they should be ashamed of them self. Chips tasted horrible how can u even get that wrong… won’t ever be back- put ur price down and ur portions up and ppl might return… what you charge for curry sauce chips and battered sausage is appalling… even £1.50 for a canned drink… your the problem with the world and shops and prices

site_logo

Karen Davies . 2022-03-30

MORE AT Google

Tasty, filling and good quality food. Nothing more, nothing less. 5 🌟 Recommended

site_logo

Marcin Kuna . 2022-03-26

MORE AT Google

Food was nice ,fish was freshly cooked so had to wait a few minutes ,but this is always my preference , friendly service good banter , good experience thank you ....................

site_logo

Paul Snowdon Jefferson . 2022-03-19

MORE AT Google

Searching for a chipshop after a long walk, going to No.12 was a good idea ! The cod and chips are well-prepared, and the staff is chill. Also nearby the bus station. Don't hesitate when visiting Cheptsow !

site_logo

T4NGUY . 2022-03-12

MORE AT Google

Banging chips. Belting fishcake. Made my day.

site_logo

Richard Manship . 2022-02-16

MORE AT Google

Overall good. Chips are nice and not greasy. The service could be faster though.

site_logo

Matthew . 2022-02-11

MORE AT Google

Had a take away from No12 few times in the past, and the quality was pretty decant. However, the one we had today was a total disgrace. The fish was mushy yet the batter was pale and soggy. Colour equals flavour!Forget about the crispy factor as well. There was so much oil dripping out from the box, it took me half an hour to clean the car seat. On top of that staff looked like just come off goth theme party band wagon, all was lacking was the music. Little hint, make up and hospitality does not go together. Disgusting!

site_logo

John J . 2022-02-06

MORE AT Google

Best fish and chips and peas I've tasted in a long time. Very nice welcome. Thanks very much

site_logo

Little Green Man . 2022-01-22

MORE AT Google

Best homemade fishcakes around, tbh having had really bad chips from all over South wales lately this chip shop is probably one of the best I've been to in years.

site_logo

Fur Balls . 2022-01-10

MORE AT Google

Excellent fish n chip shop wonderful fresh fish n chips! Really Great staff too! Eat in there wonderful clean rooms, Or Get a takeaway box. You Will not want to go Anywhere else For your Fish n Chips! Ade

site_logo

adrian BOTTEN . 2021-12-01

MORE AT Google

Bought a small battered sausage and chips from here yesterday lunchtime. Very clean establishment. The food was of a very high standard and the gentleman who served me was polite, friendly and efficient. Would definitely recommend.

site_logo

Justin Flook . 2021-11-07

MORE AT Google

Really good quality. And service. Polite staff. Definitely 5☆

site_logo

Dobs Singh . 2021-11-05

MORE AT Google

Fantastic portions freshly cooked.. Wasnt the quickest but you don't mind waiting for fresh quality.

site_logo

Daniel Morgan . 2021-09-03

MORE AT Google

Very good customer service experience

site_logo

stephen knight . 2021-08-18

MORE AT Google

Tasty fish and chips and lg portions. Was busy so I would ring ahead to avoid the wait

site_logo

Richard Gosling . 2021-07-17

MORE AT Google

Unfortunately the large cod was very dry inside

site_logo

Mark Maiden . 2021-06-27

MORE AT Google

Having visited the nearby castle, we were looking for something to eat and discovered No. 12 Fish & Chips. We ordered a large cod and chips to share, and these were freshly cooked to order. The staff were extremely polite and it was a generous portion at an affordable price too. If we lived in or near Chepstow, we would become regular customers without question.

site_logo

GordonHampshire . 2021-06-06

MORE AT TripAdvisor

Last visit was 3 years ago, but decided to try again today. Wow, what an improvement, you chap serving (lunchtime on Saturday 5th June) was polite, efficient and just generally a pleasure to deal with. But it was the Cod and Chips that blew us away, until now the best we had had was at Rick Steins in Padstow, they were delicious, but today that crown goes to here. Seriously the best we have ever had anywhere in the UK. We will be back again very soon!

site_logo

ChepstowPeeps . 2021-06-05

MORE AT TripAdvisor

We visited on 27th May, had good service and good food so returned. HOWEVER!! Last evening 12 of us visited we got there just before 7:30, staff were slow and were obviously annoyed that we were there, half way through serving the man firstly refused to cook a vegetarian item for one person, then aggressively announced to everyone that they would not cook anything else as they were closing at 8. IT WAS 7:40! the attitude from both staff was awful.Will never return againFirstly ... it's not what you say it's the way that you say it, staff with attitude.Secondly as a business awful attitude, don't they want business?

site_logo

Steve B . 2021-06-02

MORE AT TripAdvisor

Can't comment too much on the food as the staff didn't want our custom. Refused to cook anything as they closed at 8 it was 7:40. Will not be going back there again. Rude miserable staff.

site_logo

Steve Bendell . 2021-06-01

MORE AT Google

Great food and reasonable price . Very clean

site_logo

Andrew Wilkins . 2021-03-07

MORE AT Google

Really tasty, rang ahead to order which guaranteed I got a bit of fish

site_logo

dsimo32 . 2021-02-26

MORE AT Google

Highly recommended :) always same, fresh and tasty fish and chips :)

site_logo

Krzysztof L . 2021-02-12

MORE AT Google

Good local fish and chips. All cooked to order.

site_logo

Keith Allen . 2020-12-17

MORE AT Google

Quality 5 star speed 1 star. Took 40 minutes on a Wednesday at 5.15pm.

site_logo

Keith Waite . 2020-12-16

MORE AT Google

Totally understaffed. This led to an rather long wait to be served. It was tea time so they could plan ahead a bit. One person waited around 25 mins just fo a portion of large chips.

site_logo

Monster Munch . 2020-12-10

MORE AT Google

Lovely chips , large portions, shame about the wait, but I will go back

site_logo

Andy Jones . 2020-12-08

MORE AT Google

Worst chip shop in Chepstow , green chips and stale fish no land line to complain ,takes an age to get your food , youngsters working there who have no idea and quite happily play on there phones rather than serve you ,, will always go to kibby's from now on

site_logo

Robert channlng . 2020-11-16

MORE AT Google

Thought I'd give it a go as heard they had improved lately. How wrong was that info? Staff are all very young and inexperienced, about a quarter of my chips were black and bruised, the fish was over cooked and not fresh, most likely frozen so chewy and dry and then to add insult to injury I found a long black hair once I had nearly finished eating it. I won't be going back. This was a second chance to try compare to Kibbys in Bulwark and they don't get anywhere close to the quality there. A big thumbs down from me. Cannot understand how they are so busy on a weekend.

site_logo

purplearmadill0 . 2020-10-21

MORE AT TripAdvisor

Good, but not great. Ordered cod, chips and chicken nuggets. Chips were nice, nuggets were acceptable, cod... no, sir. All batter, no fish. And the batter tasted like it had been cooked too long. Don't get me wrong, it's acceptable fare, just not great.

site_logo

Lewis Cook . 2020-10-20

MORE AT Google

Went to get a quick bag of chips. There are other chip shops in town and like others I think I should have gone to one of them instead of this. It wasn’t busy but still had to wait a long time. Never mind I thought at least they will be fresh. How mistaken was I! I was served a measly handful of chips which was very small for the very high price. The chips were dry and old from an old batch, which I of course didn’t realise until I was away from the shop. I don’t write many reviews, but these were so bad I thought I would pit a review to warn others. I’m a qualified chef so I know about food, I’m not a fussy customer but like simple food cooked well. These were simple but not cooked well at all. Sorry! But it really was that bad.

site_logo

mikecP6487EU . 2020-09-24

MORE AT TripAdvisor

Similary restaurants in South Wales

restaurant_img
3.8

683 Opinions

location-iconMonmouth Road
British
outdoor_seating_81475takeaway_81475delivery_81475

Pleasant atmosphere. Will definitely re visit

restaurant_img
3.8

873 Opinions

location-iconFlannel Street
British
outdoor_seating_89005takeaway_89005delivery_89005

Great little friendly little "locals" bar no food served at the moment

restaurant_img
3.8

1785 Opinions

location-iconThe Back
British
outdoor_seating_172456takeaway_172456delivery_172456

Food was great, staff really friendly and the outdoor seating is lovely with lots of plants, heaters and comfy seats!

restaurant_img
3.5

134 Opinions

location-icon32 Cross Street
British
outdoor_seating_89046takeaway_89046delivery_89046

Good service, good price, a fast food I would purchase again

restaurant_img
3.5

271 Opinions

location-iconNewport Road
British
outdoor_seating_173315takeaway_173315delivery_173315

We’ve been in the restaurant a couple of times now. We especially liked the helpful young man who takes you to your seat. The food has been consistently good and would definitely recommend. The jacket potato with mushroom, bacon and Stilton is a winner with me!