Based on 302 opinions finded in 1 websites
Based on 302 opinions finded in 1 websites
Nº 337 in 398 in Monmouthshire
Nº 20 of 20 Indian in Monmouthshire
Opinions
EXCELENT BUFFET, What a nice surprise to find that we now had the choice of a Buffet or order from the menu. The Food was Excellent, with a wide choice of different styles of food, all the dishes were very Freshly cooked and nice and warm. The service was also very friendly and quick . We will be back to enjoy the excellent Food again soon.
Mark C . 2024-09-19
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Buffet option luke warm, dry and not very appetising. £20 for a buffet isn't a small amount of money and we expected a high standard of food and options this did not deliver at all. Do not visit if you expect a quality Indian with great taste.
Roslyn W . 2024-09-06
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Oh no it’s a buffet, Luke warm serve yourself dishes, soggy naan, dry chips. This used to a great Indian, please please go back to A La Carte
Paxomp . 2024-08-27
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Quality has become a bit variable again im afraid. Tasteless take out. When its good its good but ........... its unpredictable sadly
Eddie O . 2024-06-15
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Came here to have a nice 21st birthday meal with my family with two young family members . Staff were extremely rude from the get go after asking for one high chair , to be told no, as they only had one and it was in use !! No apology nothing , followed by you should have brought your own and that you didn’t say when you booked (when there was no option when booking online and never got a phone call as mentioned !! ) Then waiting ages and even asking to have our food order to be taken and be told not at the minute . I used to come to the restaurant all of the time but my goodness has it changed , will not be a returning customers sadly due to the staffs attitude.
Megan H . 2024-03-31
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When arriving, you will welcome into the restaurant. And seated, I took my family of five for a buffet. On first impression, the flavours and the smells are beautiful the the food tasted very well but the most massive letdown was all the food was cold
pavlos . 2024-02-26
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Food is very nice and staff okay but they do like to play a little trick with the tip this unhappy looking chap appears perhaps owner or manager at the end of the meal. He asks if you really liked the meal so you say yes thank you very much and this unhappy looking chap produces a handheld device with built in tip generator machine for really good service you must now press this and it adds 25% clever little trick, they also push drinks I was asked if I wanted another lager over six times. Next time I went in I was driving so asked for tap water numerous times and finally given a very small glass of Luke warm water and refused anymore as I had a glass already. I paid in cash and I gave a £5 tip on a £25 meal the same unhappy bloke made some comment and took the chocolate after eight out of my hand and walked off. Nice meal but keep your wits about you, Best advice just get a takeaway that why they can’t try it on.
pauloX4163NJ . 2022-12-05
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Have been here many time over the last twenty years and this was the first time i left dissapointed. It seemed like the veg side dishes were packed out with potatoes and my main checken dish was mainly half cooked onion. The samoses have a feeling of bought in and obviuosly cooked from frozen - (the first attempt they were still fozen) and the Kulfi was unrecognizable as such. My impression was that to keep food reasonably priced in a not too afflluent area corners have been cut. Service wasn't great either.
TonyMacguru . 2022-09-18
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I have eaten at this restaurant many times and used the takeaway service always polite prompt and pleasant service and the food is fantastic
Peter L . 2022-07-24
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We visited a few weeks back whilst visiting the area on holiday with a very large group of friends. The restaurant had more than enough space to seat us as it was midweek. Amazingly our food orders were all correct and considering there were 31 of us was a miracle but the service was the worst I have ever come across. The staff were rude, abrupt and seriously need to have some training. No niceties and when we did ask any questions we were shot down abruptly. The food was nice enough and better than expected but if we visited the area again we would not return which is a shame. One of our tables waited 45 minutes for their drinks, the bill wasn’t given to us complete so too much money was handed over to them. When drinks were delivered to the table they were slammed not placed down and when the food did arrive it was just put in to the middle of the table rather than handed to the person it was intended for. For locals I would order a takeaway but I wouldn’t eat in.
jaime222red . 2022-06-12
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We've been to the Indian Empire many times, for the very simple reason that their food is always absolutely first-class, very fresh and very delicious. Our birthday party dinner for 58 people two weeks ago was no different. The food was gorgeous (as always) and...
Marrakeshlover . 2022-05-19
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Excellent food, good range of dishes on the menu, great service. Very tasty dishes, not the very best Indian I've ever had, but certainly high-quality and in top tier.
JohnP_Wiltshire . 2022-04-02
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Food was excellent and some very unusual dishes here, the King prawn starter with chefs own recipe was a joy. Premises extremely clean especially the toilets which is always a good sign , service given with a watchful relaxed professionalism Sadly I was on a...
WorldFisherman . 2022-03-23
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Lovely food will be back, pleasant staff always happy to advise on dishes. I especially liked the chicken Madras with side sag.
blodwyn2 . 2022-01-24
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Had a great meal here, in a really nice, clean and pleasant surrounding. Each dish was well presented and delicious. A few dishes I’d not had before, which was a nice change. Service was good, with helpful and friendly staff. A nice visit - thank...
Philplloyd . 2021-11-24
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Lovely food - probably the best Indian we have had. Staff were very nice and friendly. Nice atmosphere in the restaurant .
Liz C . 2021-10-23
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I am local and ordered a Captain Pathila which claimed to be hot. It wasn't. As side dish I ordered an Aubergine Bhaji. The Bhaji was 90% onion and the onion in both dishes was undercooked and raw. The aubergine was so thin and scratchy...
Eric W . 2021-10-22
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Book ahead as this place gets busy. Staff are accommodating and polite. Service was quick and efficient. Food was delicious and I suppose average value. Maybe prices have gone up a little since Covid (understandable). Plenty of free car parking onsite. Enjoy
Frequent_flyerUK . 2021-10-07
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Came on a Saturday night as a treat post Covid. Lovely food, staff were friendly and although a busy Resturant the food came in good time with quality and taste still being preserved. We had Lamb Makhani, Lamb Captains Curry, Pilau Rice and Sag Aloo....
Abi E . 2021-08-08
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I collected a pre ordered takeout last night. It was ready when I arrive and a lovely man helped me carry the food to my car. When I got home I found there were complimentary poppadoms and other side dishes included. Great food. Friendly staff....
marionw697 . 2021-07-25
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Used to be great.. Takeaways are now pretty average, with not a huge amount of flavour nor particularly big portions. Would go to Mango House
Rich P . 2021-07-13
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Spur of the moment visit as we were passing - luckily we were early so booked and got in but it soon got busy in the restaurant and for take-away. Curry dishes and Peshwari nans were delicious with very prompt and efficient service. Overall, a...
andrewbC3731EG . 2021-07-03
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We love this place, in fact I would say its my favourite place to eat in the whole world. Not exaggerated at all. I travel 65 miles to eat here and 65 miles back. Not been able to come for a year due to covid...
cornishmac . 2021-06-19
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I had a takeaway Cold absolutely disappointed I haven’t used this takeaway For ages and definitely will Never use again Rang to complain and they weren’t Interested I don’t like to reheat my food So in the bin it went Wasted £30 My advise is...
DeborahB456 . 2021-05-28
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I had ordered a curry for my wife and I and had requested a bottle of Cobra beer to accompany the meal. When I picked up the food I forgot all about the beer, even though I’d just paid for it. I got home and...
Lozboy17 . 2021-03-10
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After a recommendation I decided to visit this restaurant, especially with the self proclaimed hashtag of best curry in Wales. I'm a chef my self of nearly 40 years and love a good curry and excellent service, it's what we in the catering industry should...
382philt . 2020-10-21
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Good location, looks inviting plenty of parking. Food was okay, nothing special, all the usual Indian dishes available...
rhondas844 . 2020-10-18
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We live in Nottinghamshire but always come to this restaurant when we are in the area (we made a special journey this last weekend!). Food is always tasty and hot, service is perfect, and the ambience is great. Cannot recommend this restaurent enough! Even gave...
jodin86 . 2020-10-06
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When you order a lamb curry and you know that a joint of lamb has been sliced up and thrown in a sauce, you know that the food is not good. They charged a service charge and then after we paid cash they asked us...
Carl C . 2020-10-03
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We visited the Indian Empire expecting big things after a few people had raved about it to us. The food certainly did not disappoint. It was incredible! Tasty, filling and amazing choice. However, the service left a lot to be desired. In fact, I would...
peteraD3716KH . 2020-09-27
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Called here as we were passing, hand sanitizer by the entry door, seated and only provided with one menu, food and drinks ordered. The curry was served to us in desert bowls ... Not what I'd expected from an Indian restaurant, rice was mainly stuck...
christopherwT8475GQ . 2020-09-27
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We always have our curry fro here as it’s so delicious! Unfortunately most times when we get there there is always a wait of 15-20 minutes which we don’t mind, but last night we waited 1hour 30 minutes in the restaurant for our takeaway!! We...
sophieeg2014 . 2020-09-20
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I tried a take away from here as I’d heard good things. I was disappointed. The service was slow and meal wasn’t ready when we arrived, we had to wait a further 15 minutes on arrival. The onion bahjee was nice. However, the massalla sauce...
CRads86 . 2020-09-06
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Always top quality called last Wednesday rainy night but restaurant quite full but managed to get a lovely table fab food and service they could not have been nicer
Lisdar . 2020-08-15
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Superb as always! Just the best Indian food we’ve ever tasted. Never been disappointed, never had a bad meal from Indian Empire. Can’t wait for next visit. 👍
J B . 2020-07-22
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Went here for a takeaway. The food was good but nothing exceptional. If you want a decent curry this will do the job.
AdrianAbs1 . 2020-03-07
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Great atmosphere and exceptional food with a great variety of dishes and not overly expensive. The only down side is the location as it's in the sticks so you have to drive so one of you can't drink and we know it's great having s...
Stephen S . 2020-02-03
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Havent used this place for some time as when we had takeaways, there was always food missing, then they expect us to drive back (9 mile round trip) for them to complete the order and offer a popadom or two as compensation. Tonight this we...
986petet . 2020-01-18
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last visited over a decade ago and have little recollection of how the restaurant was back then. Gave this place a go on new years eve with family as other places were fully booked. Took about 1hour 15 minutes for food to arrive which is...
vaughan1995 . 2020-01-02
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Two of us went for a meal here tonight , we have been before and whilst the service is usually poor the food is actually good . However tonight the service was not only poor it was appalling. We waited an hour for our starters...
388sallyd . 2019-12-29
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Unfortunately once again a long long wait for a takeaway. Phoned in an order shortly after they opened and was told the food would be ready to pick up in 50 minutes. A bit longer than expected but it is Christmas Eve. Turned up 50...
Lawrence290593 . 2019-12-24
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Food was excellent. Service was the same. Very enjoyable time. Plenty of food and very tasty. Cobra beer lovely and cold
Gavaliou5 . 2019-11-30
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Went for a meal tonight at this Indian restaurant with a friend. It was taking awhile for the food to arrive. As we were due to meet a friend afterwards we thought we asked how long it woukd take for food to arrive. We asked...
Ian B . 2019-11-08
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We went as a family before eldest headed back to university and it was a lovely meal together. The waiters were very attentive but not pushy, catering for a vegan was no problem at all and all dishes were excellent. Beware if you are having...
JAA_NewportUK . 2019-10-06
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Came to the buffet as it fell on my bday ..., came years ago and was lovely... this time tho felt quite disappointed, the atmosphere was different staff not as friendly and the food fell short ..., although the chicken tikka drum sticks were nice!...
Emma m . 2019-10-06
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I visited IER with my colleagues from work. My boss generously offered to take us all out after work. We dined in the function room which was set up in such a way we could all talk to and see each other. We ordered a...
tammysB3242PI . 2019-09-28
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Food was spot on could not fault it atall! The waiters in the other hand was not! Especially the 1 looked as if he wanted to commit suicide!
Jason H . 2019-08-25
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The food here is always first class, the waiters are lovely and very helpful, I can honestly say the food is probably the best ive tasted in an Indian restaurant. I can highly recommend eating here, definitely pre book though as they are a popular...
Melanie R . 2019-08-19
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Again and again the Indian Empire excelled. Food brilliant, courteous service, seating specious. Go and enjoy - I recommend.
983aw . 2019-08-12
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Went for a birthday meal with my partner, the food was out of this world, we where sat straight away, had drinks and popadums and within 10 mins our food come out which was so tasty. Would highly recommend. And will go again if in...
nicholab331 . 2019-07-25
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Went to this place as it seemed like a good restaurant. Pretty disappointed with the quality of food offered. If you are looking at having good Indian place, I would not recommend this place. Ordered pretty basic stuff like Tandoori chicken, dal tadka and Palak...
Pathfinder9812345 . 2019-07-18
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Went today with family for dinner. The food, the service & the ambiance, everything was excellent. Cannot take out single fault. The taste, the quality & the quantity was just perfect. They also serve half portion of vegetables which is very good. Special thanks to...
NishaS89 . 2019-07-09
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Went there with my wife and mother in law last night The food was superb and the service first class
Jeff P . 2019-07-07
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Arrived on time, greeted politely, when ready shown to table, restaurant about half full.the waiter came and took order for food and drink all going well. The dips and popadums arrived, we then waited and waited, not just others tables were waiting, it seemed to...
Jlidwyn . 2019-06-19
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Now the Mint and Mustard is closed we are scratching around for a decent Indian restaurant in Chepstow. We tried the Sitar, but were not impressed. So although we like to be able to walk to a restaurant we decided to give the Indian Empire...
chanquete1 . 2019-06-18
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Visited the restaurant tonight. Booked a table for 1930 - finally got shown to the table just before 8pm, no offer of a drink or apology in the meantime. Had to ask to order our food 4 times over a period of 20 minutes before...
Julian R . 2019-06-14
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We went to this restaurant quite a few times when we lived in Monmouth, but for some reason stopped when we moved a bit further away, so we hadn't been for over ten years. Being in the area recently prompted us to go back. We...
Dabran . 2019-05-06
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Myself and my partner visited the Indian Empire tonight and the food was absolutely stunning. The staff were so welcoming. We absolute love going there. Would definitely recommend.
Nicola W . 2019-05-02
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The food we had was really good but...although the poppadoms & starters arrived quickly the main took forever to arrive! It was a good 50 minutes between the starter and the main, very slow.
Jo_LUFC . 2019-03-13
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Dinner with a group of friends went horribly wrong after a two hour wait for food! Not the only ones either, on chap had to wait 2 hrs for a take away, I would have given up. And another table complained and were accused of...
869DavidS . 2019-03-03
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My partner and his friends visited last night and they had to wait 2 hours for the food to arrive, clearly overbooked and understaffed. Five minutes before the food eventually arrived the waiter accused them all of being on drugs! This was a ludicrous accusation,...
486lexif . 2019-03-03
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Following good reviews decided to visit for a family meal. Sadly not a great experience. Staff seemed very disorganised. It was over 20 minutes before the order was taken for drinks and to even get a menu. Further 20 minutes before the orders were taken...
snapdigic . 2019-03-02
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Came here for a quick curry while staying in the area and seeing the reviews on TA. We were not disappointed and accounting for its location it appears a very popular place. We just had the Poppadum’s and a curry, however, both were very good,...
handyspanner . 2019-02-25
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Always been happy with the service here.Very polite staff and consistently good curry .Saga aloo side dish is excellent.
Michael F . 2019-02-12
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Have eaten at the Empire over many years with business and family and in my opinion it’s one of the best around....and I have tried many throughout the UK. We make a 50 mile round trip to eat there......the food is always consistently good, very...
POW7077 . 2019-01-19
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Absolutely fabulous meal this evening, everything so fresh . The staff couldn't have done anymore. I thoroughly recommend it to everyone, give it a go you won't be disappointed. The best I've had thank you
3rhiant . 2018-12-27
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I have eaten here 4 times. The food is always excellent and the restaurant is very well decorated On the down side, the waiters are always so miserable, they clearly did Not go to charm school! I keep returning because the food is so good....
Martin b . 2018-11-14
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Hi guys, lovely food as always! Buttt........ had a hair in the food. Put me right off. I’m sure you can empathise.. I know it can happen, but 🤢 not appetising at all.
Karen_Godden . 2018-11-05
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This is a very good Indian restaurant. The food was excellent. Good sized portions, tasty and not just the meat in flavoured gravy that seems to be served at many other Indian restaurants catering for after the pub closes. I would recommend their LAMB CAPTAIN...
Graham B . 2018-10-22
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On entry to Car Park was clean and tidy. Restaurant was quite busy. On entry we were asked to sit and wait (not very politely) with no offer of drinks while waiting the restarant phone rang while we were waiting and the older gent behind...
dafyddg2013 . 2018-10-18
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The menu is not typical of many Indian Restaurants - lots of unusual dishes - we selected veggie options which were probably best we have had - delicious. The surroundings were warm and comfortable and staff excellent
BusybeeSussex . 2018-10-11
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One of our favourite Indians in the U.K. always very good food and not too long to wait even if they are busy - which they often are! Take away but order well in advance.
WelshToGo . 2018-10-11
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Visited one Tuesday evening, the food was really tasty and well priced The waiter seemed a bit put out that my husband only wanted a starter as his main course and didn’t want a poppadom or any sides ( he wasn’t feeling great that night)...
netandalan . 2018-09-28
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Good Birthday meal for my son in law spoilt by a 40 pound overcharge on bill which we had to sort out by going through every bit of food and drink we had on a table of seven as no till receipt was available !...
clive865 . 2018-09-28
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Myself and my family visited the Indian Empire a few weeks ago for my 50th Birthday. We have been eating at this restaurant for years and never had anything to say other than excellent. The whole place has been upgraded in the last year or...
778roger . 2018-09-21
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On honeymoon a couple of miles away, and drove past on the way. Our destination had a menu, so I ordered from an interesting menu, waited till the time it was quoted as ready and pootled up the road. The pleasant young lady on reception...
Brian M . 2018-09-21
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I’ve had a number of takeaways from here over the last few years but no more. The last 4 or 5 times I’ve phoned in an order I’ve been told pickup would be 40-50 minutes and when I do turn up I end up waiting...
Lawrence290593 . 2018-08-25
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Very surprised to find good Indian restaurant near St Pierre Marriott, good set up, excellent food n real fast delivery..though naan n chappatis need to be softer..quite a good place to relax n have good dinner in Wales. Recommend visit.
vinston20vs . 2018-08-17
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Rang at 5.30 pm opening time to order a takeaway to be told it would be ready in 25 mins , arrived 30 mins later paid for it and then just sat there and sat there until I spoke to someone at 6 .25 and...
carolineallman123 . 2018-08-04
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Waited 2 hours for food to be served and multiple dishes had to be sent back due to being incorrectly cooked. Had to remind waiters multiple times about drinks before they were brought to us. When we said how unhappy we were the staff couldn't...
Amy01010 . 2018-07-30
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Have talked about eating here for a while and finally got around to booking a table on Saturday. Thoroughly enjoyed it. The food was tasty, with plenty of spice and flavour. The quantity of food was very generous and all at a reasonable price. The...
B7832DVjasonm . 2018-07-30
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After waitting over 2 hours for the food to come and some of the drinks needed to be ordered 6 times and the rice was undercooked!!! The manager and staff struggled to then understand why we weren't happy and didn't say sorry or offer any...
markwegner . 2018-07-30
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We arrived at 18:45 they didn’t serve us until 7:20 we had to wait 2 hours for the food to be served and when it was the food wasn’t good , some was uncooked some was just bad. Terrible all round wouldn’t eat there again...
kiwiblyth04 . 2018-07-29
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Never again bland small portions at the price of £24 and to collect get it sorted!!!! There are much better places than this place
kristianj263 . 2018-07-29
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On the plus side the food was good quality, tasty and the portion size was also good. I wouldn't want to eat on a Saturday night as the service is slow and the place does lack some atmosphere too.
simplyjld . 2018-07-26
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Always a friendly and welcoming greeting when you go in. Great choice on the menu with a vast mix. The food comes out and looks nice and fresh and very tasty.
HolidaysBooks . 2018-07-09
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Crispy poppadoms but the dips were a little suspect in that they were flourescent in colour. The salad with the starter was very sad and looked as though it had sat in a hot kitchen for ages! The mixed grill was very good and portions...
Carol W . 2018-07-04
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Visited a couple of times this year and have been very impressed on both occasions. The food has been exceptional. Well worth a visit.
A5golf . 2018-05-30
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I called for an evening meal whilst visiting Chepstow. Every aspect is superb;- location, décor, internal layout, staff, and above all, the food;- excellent! I recommend the place unequivocally!
John R D . 2018-05-06
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My wife and I have been going to the Indian Empire for a long time and the food is always first class. We’ve never failed to be able to eat even though we’ve never booked a table and just turn up on the night. The...
darrenearnshaw1 . 2018-04-15
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Indian food is my favourite and the place certainly delivers. It was my Dad's Birthday and there were 20 of us, this can be an issue getting all the food out but there was no issue. The food looked and tasted great. It tasted fresh...
Andy L . 2018-04-14
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We needed to find a new local Indian after the closure of the Indian Cottage. We had eaten at the Indian Empire previously and never been disappointed. So we went on a Monday night in March, absolutely starving after a long flight back from Cape...
OO09JNW . 2018-04-08
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If you’re in a really, really, sad, like ‘I wanna be left alone’ kinda mood. You might have the perfect place here. You’re greeted, by someone, who also, doesn’t want to be there, and he musters enough, just enough effort, to show you, to your...
APC_UK . 2018-04-05
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Excellent meal, nice atmosphere, friendly staff.......it was a friend’s birthday. Highly recommend this restaurant.
nbc1966 . 2018-04-02
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Visited on Tuesday 20 March for a low key birthday celebration with some friends. As usual the service was first rate with the staff as friendly and helpful as ever. They spotted me giving a card and a gift to a friend and enquired if...
George S . 2018-03-21
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An impromptu curry for Mother’s Day with our two boys (2 and 5 yrs old) could have been a recipe for disaster, but it was completely the opposite. Tony and his staff phenomenal, brilliant with the kids, outstanding food and service, just brilliant and definitely...
830huwj . 2018-03-11
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After looking at the awards and other reviews I was looking forward to a higher class of Indian cuisine. The starter of mixed tandoori grill was meagre and the salad had seen better days. The main was drowned in excess ghee and if you have...
RiojaRevenger . 2018-03-07
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I celebrated my 50th Birthday here with family. We were treated very well. Our food was delicious. Service was excellent. We thoroughly enjoyed our time here. I would highly recommend this restaurant!!
Lucinda M . 2018-03-04
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All our friends that visit we take here. The service is a mixed result but the food is top notch, always crave one when driving past now..
BandV2013 . 2018-02-02
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Stunning travelled all the way from Porth in the Rhondda and what a little gem just found my new curry house well worth the drive staff very friendly and food was perfect and that tenga chicken stunning
jasbo1 . 2018-02-01
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255 Opinions
This was for the takeaway option . The restaurant was empty. On retuning home and looking at curries once opened the boxes were opened they were swimming in an oil slick and had to be well drained. And the portion sizes for the monies were very small containers and on stirring it’s contents each dish , we were able to count 4 small slices of chicken about the size of a small apple about 2/3cms thick. I phoned the curry house to complain about the size and amount of chicken for an order of 4 mains to the tune of £70 picked up ! Very poor value. All the man could say and was getting more agro , no apologies or any thing else . That they had been their 40 years ! And they had not heard that before ! Really poor service and for a take aways . you better hope no one else opens up in Usk or you will not be in business much longer ! I certainly won’t be back no apologies or reparation offered.
206 Opinions
Was given a tip off to try here, recently changed name but same staff so was a little dubious, wow what a suprise, the food was amazing, the taste was so fresh and so tasty the service was great the price was good.
223 Opinions
Nice Restaurant decor could be a bit smarter and Restaurant fairly quiet,as was most of the Restaurants we passed but food Excellent, Chicken Peppers and Onion Bhaji to start, followed by Rogan Josh, my first Lamb Biriani,Madras curry,rice Peshwari Nan,Cobra Eat at 7pm but would have liked it to be busier
250 Opinions
Rubbish of late. Staff smoking in the doorway. Food is dreadful and flavourless. Slow service too. Why bother? Pay some more and go to the local in Magor or order from Caldicot and have something nice. This will be shut soon unless there is change, living off the previous name and owner.
215 Opinions
Fabulous food here, celebrating with family and friends. We all enjoyed our meals 😋