The best restaurants in West Midlands

Poor service. Staff chatting in the kitchen whilst we waited to be served. Mediocre coffee yet the most expensive in Malvern!

Visited for the first time today, but was disappointed. The food itself was very nice, homemade cake and good value for an afternoon tea. However, the decor was shabby, customer service wasn’t great, we were served a pot of tea and milk and had to wait a good 10 minutes for tea cups, which we eventually had to ask for. Additionally, while we understand that dogs are allowed into coffee shops and tea rooms, we felt that the proximity of the tables were too close to allow for this when food is being served. We were seated next to a bigger party who had a dog, who did not settles, shook himself right next to the food, and proceeded to watch my mum while she ate. While this is not the tea room’s fault, we felt they could have been seated somewhere else or that seats could have been spaced better to allow for this. But it was very off putting. Overall a disappointing visit and we won’t be returning.

Me encanta ir a este café cuando en Birmingham. Siempre buena comida y personal agradable. Comprensiblemente, porque es bueno, a veces está ocupado!

Amazing food and service from Noelle, inexpensive and quick!

Lovely meal here, beautifully presented and delicious. And more importantly for me, I managed to get a fabulous Gluten-free meal so thank you 😊

My husband and I booked this restaurant as it was one of the few restaurants with availability as it was valentine’s night. The reviews on TripAdvisor seemed positive enough but I was very very disappointed when presented with a steak that was not properly cooked - it was actually raw in the middle . I know I had asked for medium rare but there is a difference between medium rare and actually raw. It was tough and chewy and u asked for it to be redone. The steak was still tough and I struggled to not only cut it but also chewing it. The staff eventually offered me a steak knife , which should have been served with my steak to begin with, but I still struggled to cut through the meat as it was tough as boots. I think the steak was recooked in a microwave which toughened it or perhaps it was just poor quality steak . I gave up eating it and left most of it. The staff not only seemed unapologetic but refused to accept that it was tough and would not take it off the bill but after some argument took off the supplementary charge . It will be the last time we visit this eatery again for sure.

We've been going to Lazzolli for a few years now on and off, but I'm afraid we will likely look elsewhere next time. Food is really good, and the owner who you often see delivering and working at the till is really friendly and helpful. The big downside is that most of the time when we order, it's for delivery, and on most occasions we've used this service you have to be prepared to wait over an hour. Last night, we had to wait 1 hours and 45 minutes. Apologies were made as they were short staffed but honestly, had we been told to expect that early, we would have accepted it and gone elsewhere with no fuss. But the order was accepted, and we were watching the clock wondering where our food was. Rang them to check at 1 hour to be told it's coming, but no time estimate. Called again at 1hr 30 to be told it's on its way. No offer of a refund or anything. Totally unacceptable time frame with poor communication of the delay.

Wow, what a fantastic pub! One of the best I've been to recently. Owner and bar staff were so friendly and welcoming, and there was an amazing choice of beers for a micro pub. Can't wait to visit again!

Outstanding chicken achari and prawn passanda here at good prices. They even threw in free rice for us on our takeaway. We very much enjoyed it here.

This restaurant has got us addicted to their delicious, fresh and wonderful tasting food as well as the friendliness and superb service. We’d eat there 5 times a week if we could! Such an abundance of beautifully presented food at a very reasonable price. One of our favourites.

My friends and i went for lunch today and all had cheese toasties the bread was the worst for toast they were all rock hard so couldnt eat much of it so wouldn't go back again

very good food and the staff are mint too

Lovely pub, a good sel if drinks available including ales, will definitely be back when next in town

We went to a "Mowtown" evening and obviously the music didn't disappoint. The atmosphere was good. Very friendly staff and customers alike. Toilets could do with some TLC but a lovely quaint little pub indeed.

Very nice we enjoy I recommend for family and friends and my clients too yes very good the breakfast is lovely too we will back again! Yes recommend 👌 👍 👏 😀