The best restaurants in Swindon South West

The takeaway we had tonight was dreadful. We have travelled extensively, including China, and this was the worst Chinese meal we have had. The crispy duck was not a full portion and was more like duck scratchings . The box it came in was about half full and contained burnt bits of duck. The quality of the food was very poor and we put most of it in the bin. We will never purchase food from the outlet ever again although we live very close. The takeaway is ripoff - don’t get caught out.

The 2 burgers where missing and not heard anything about my complaint

Excellent food and service. Nothing was to much bother. Fairly busy but staff spent time making sure we were ok and had everything we needed. Came with elderly mum and they were very helpful. Food was excellent and great value for money. Visit often and never had a bad experience. Well done to you all!!

Started going in here again after saying never again due to rubbish food and sticky tables etc.ordered small amount of food and couple of hot drinks.food came out immediately the only colour on the bacon was on the fat.it was barely warm let alone hot.i took it back and bar maid agreed it didn't look great and said she would ask them to cook from fresh.bacon was brought back almost black as if sod you for complaining we will make sure it's not just cooked but over cooked and inedible.i said to barmaid the kitchen were taking the p#ss and its inedible.manager eventually came back and did a refund (which hours later still hasn't gone into my account)if vindictive kitchen staff cost money by doing this to people's food then they don't deserve a job.so angry I won't eat here again

Went to pick up a cake today. Paid for in advance. The shop has CLOSED DOWN with no contact details available, no way of getting a refund and the phone number for head office has been closed down!

I was greeted very warmly with a genuine smile by Amy as I and my family entered. I have coeliac's disease, so I always prefer to order with a server so that my dietary needs are clearly communicated and understood. The lovely Zerena was our server and she was absolutely wonderful with us. She was friendly, kind and patient with my 8 year old. She understood my dietary needs and instilled confidence that she would look after me. I asked for a salad bowl from the kitchen, she assured me she'd do it herself, she mentioned she would wash her hands for me, I felt reassured by that very much. Zerena was very attentive, nothing was too big an ask, her service was quick, friendly and professional. She made our visit a really enjoyable, positive one, I will definitely be returning with my family.

Delicious desserts with a side of sugar overload! Sundaes, cookie dough all delicious. Smoothie also delicious. Good coffee & tea. Can’t fault the customer service - they even went and sourced sweeteners for me; who needs sweeteners in a dessert shop, right? Such kindness is appreciated. The only fault was the chewy cinnamon bites.

Staff not trained and not helpful! Asked the chin pierced waitress if there is any gluten free burger buns or Pizza, and she pointed me to allergy board. There you go meal my meal and no info about gluten. I tried my luck with same waitress and she called the chef, who told her I must look at the board for allergies. I said I am not allergic at anything just want to know if they do gluten free bread/ pizza/ burger buns. Chef told her I should go other place to eat. My husband tried to explain I am not gluten intolerant just don’t like other bread. But he was told I should hi eat elsewhere. We stayed as we invited our friends out and they had a baby , Ordered curry and asked for fries was told that curry comes with rice . Pointed at the menu as there options fries or rice but was told NO! Had it with rice, My son order triple burger and was told they don’t do that, pointed at the menu but received it without bacon and a bit of fried brown paper. Yes! Never going back there.Year 2024 and they could not answer to the question: do you do GLUTEN FREE burger buns or pizza?

Very rude supervisor when we went to collect a pre order. Just ignored us and then said in grumpy tone that it was not his starting time

one of the worst experiences in PIZZA HUT, ordered 2 pizzas for the deal of £10 any pizza size took 2 for £20, took these home to experience the next day awful upset stomach as the pizza they made was highly contaminated with bacteria, a whole day of upset stomach and to have a awful sore throat. Never will I i use that place, their food was late in receiving even though I ordered online. Whatever they was doing in the kitchen to handling it in the box was not right.

Shame it never made it to the bottom of the list as the worst restaurant in Swindon, but it was heading there before the owner was sent to prison.

Had to come on here to write about how good the customer service was tonight when i picked up my Nandos collection, but especially Annie. She went over and above to make sure i had everything i needed and made it clear that what i asked for was no trouble at all. Hopefully next time I’m there she’ll serve me again:)

I met my friend for coffee and a pastry/scone/cake. None of these items were gluten free. The only available gluten free item was a small pre packed fruit bar I was extremely disappointed that a company like Waitrose did not provide for people with allergies in the cafe when there is a good range to purchase within the store

Not impressed at all - went for brunch but they had no sausages, no eggs & no avocado together with a terse response from a staff member. Avoid

The team here are so welcoming, no matter how busy they are they are cheery. An asset to west Swindon