McDonald's in Swindon

Took over a hour to be delivered so much for fast food and was Stone cold once it eventually came. Would not recommend

the chicken inside the wrap is too hard to chew

every thing was freezing and the takeaway is 5 mins away not happy

Good food and quick service. Self-service kiosks available. Lots of seats and the dining area is always clean.

Ordered a simple take away meal tonight, ordered 3 x cheeseburgers, one as per, one without ketchup, one without pickles. 2 x burgers were incorrect, but we didn't realise until we got home. Do check your order, as these simpletons can't even cook an easy order without messing it up. Very frustrating.

second time the cheesy bacon flat bread not delivered

BAD SERVICE I HAD TO WAIT TO GET MY MILKSHAKE AFTER EVERYONE ELSE GOT ORDERS 😬😬😬😬

mcdonald۔ whiterosr centre۔ worst service۔no quality۔

Had to re order my burger that they didnt put in 1st order i made for family and they are normally so reliable at getting it right but on this occasion not good enough.

Fries where alright, they taste better when they are fresh, drinks where rather watery, fries and other spilled objects where common in the area, to the point where it could be considered decor. A group consisting of two pigeons flew in and started to consume the leftover scraps of food left by others, while also crapping on the floor, fast service.

Our food was very dry and freezing cold

Racist staff member saying "those Asians" and found a hair in my drink. Awful experience. Do not recommend.

Appalling service half of order missing and manager unable to help! What a joke

Food came 2 hours late, only to turn up completely cold. Very unhappy with this order.

I was missing items from my order. Pickles on burgers when there should not of been. Also drinks was spilt over in bag. Very poor service and would not recommend or use again. Avoid at all cost. Many more McDonalds in area.

Apparently my order was forgotten and driver was waiting 40 minutes, then items were missing when it arrived

came here to try and get the grimace shake because i've seen it on social media and wanted to try it out for myself, ordered it and then waited, my friend ordered a mcflurry after me and got her food first and i had to end up waiting nearly 10 minutes longer for one item. after they finally called my number out when i was starting to think they forgot me, i sat down to finally enjoy my drink and see what all the hype was about. but to my dismay the grimace shake was just cream with the faintest taste of blueberries, i stirred it, hoping to make it taste better for it to make it worse, not only is it flavourless but the consistency of the drink makes it almost impossible to drink through the paper straw. very unpleasant experience i'm not getting a grimace shake again. still in shock that i spent 3 whole pounds on a cup of cream.

ordered at 12.29pm my order kept getting different times I ended up getting my order at 14.29pm 2hrs late the food was freezing and got thrown away

No fries and no apple pie. Shoddy service

The food was awful. I ordered a fillet fish which was overcooked and dry. I also ordered a chocolate milkshake which was awful very dark and did not taste good. I would not recommend them at all as this is not the first time this has happened.

really rude and miserable staff with bad attitudes. if the job is that bad, find another one. absolutely zero customer service👍

NOT THE DRIVERS FAULT, app wouldn't let him deliver, food went cold

We asked two times and they still got the wrong hot chocolate L service never eating here again

Not really operating as a fast food restaurant…I get that during busy times, it may be slow but when there’s more staff than customers and it still takes ~15 minutes for two burgers, some chicken nuggets, chips and a drink, I don’t know what to say!

food was soaking wet, coke had spilt over both bags and driver just dropped of and said complain

My food was given to some one else

Luke warm at best, no dips, and Just Eat basically said tough. More disgusted with Just eat the McDonald's

Few dips missing and slightly spilled

order was cold & AGAIN not a complete order, sweet chilli dip was missing AGAIN

came well late and food was well cold not impressed at all

food was cold, burger tasted horrible and hot chocolate tasted more like hot water.

The 2 burgers where missing and not heard anything about my complaint

food stone cold, burgers looked like someone had stood on them, thrown in the bin. waste of money

Burger was very salty, fries were soggy and no dip sent

it was stone cold when it eventually arrived, the flurries were just liquid that has leaked all over the bag . It was all disgusting.

We ordered 5 breakfasts and didn’t receive any of the 6 hashbrowns we ordered. We didn’t receive any syrup for the pancakes and no sausage.

I was delivered the wrong order

ordered at 11.55-delivered at 1.30,cold & hard missing 2 meals & other bits-least kids got their happy meals as thats all there was

1 hour late, food was clearly driven here by an F1 fan as the drinks were all over the place and ended up with half a cup of each. driver refused to take any responsibility and instead blamed the restaurant. was his 2nd order so the food was cold too what was left of it. I refused the driver the delivery code as it was pathetic and he offered no form of acknowledgement to his awful way of taking care of the food.

Waited ages and then order never arrived despite saying delivered.

ordered medium and large chips. but may aswell of ordered 2x small. boxes not full. chips cold. ordered large strawberry milkshake- recieved a medium. ordered philly cheese stack, but had no cheese on it. poor. very very poor

The food was earlier than stated but was not warm when it arrived

Half my order was missing, the sausage McMuffin come with half of bread bun don’t recommend

Everything was cold. Had to reheat in an airfryer. supposed to be medium fries but cup was half empty. No napkins or tomato ketchup. Poor value for money.

I love Mcdonald so much the best is the wrap and fries chips and ASlo the ice cream so amazing 👏

Still waiting for a response to the wrongly delivered items

My daughter’s 5th birthday with her friends after a delightful build a bear party…. £58 order, all arrived, a lovely guy helped us carry to the table! My daughter opened her Big Mac to remove the bread and pickles (does not eat the bread or gherkins) and the burger had two huge bites out of it and was clap cold. I tried to complain to the 16 year old looking manager Nathan, and I might as well have been talking to my 5 year old. He said it was the machine and how it cut???? Eh??? No sense there….. two very obvious bites! I am reporting these to environmental health as either the burger was put back as a return accidentally OR some horrible person had bitten it that works there…. Not impressed!! Was offered a new Big Mac and an apology but he was certain they weren’t bites. Pull the other one guys!!

They was not enough chips and it was not all that warm too it was supposed to be a large fries but they was only half of carton

The delivery time kept going up and up and when the food arrived, everything was cold and inedible so went straight in the bin

Cold burger and wrong item sent

1st time ever there was nothing missing & everything still warm

I haven't received my order absolutely nothing

Placed order online for delivery food turned up in good time by driver but the order was wrong, contacted McDonalds white rose where it came from but the member of staff I spoke to she couldn’t care less even though they messed the order up I had to phone the McDonald’s app people who again couldn’t be bothered and refunded the missing item they weren’t even prepared to send it out, won’t be using them again

I waited 10 minutes for a small oasis drink I went to the counter to ask where my drink was and they said 5 minutes i waited that long for a drink I had to walk off as my own shift at work was starting.

2 of the garlic cheese breads were burnt and inedible. The burger 🍔 didn't look like this. It was burger base, burger, the seeded bun in the middle, burger and burger bun middle where the seeded bun top should have been. Bacon wasn't even in the burger, was at side of box. How do you get a burger that wrong? The chocolate and raspberry pie was dry and cold. The fries had a lot of potato eyes amongst them. Only thing any good was the milkshake!

Like all the other McDonald's experiences this too was great! My kids loved it and we all enjoyed our meals! We love going there as a family and must mention the friendly staff as well! This was my kid's favorite place in the town! Keep up the good work guys!

left on front door step food freezing no knock.

Stopped in here today and i don't expect much from fast food but my triple cheese burger was absolutely disgusting. It's like they dropped it in the deep fryer. Totally dripping with grease. It's also far too hot in the white rose food court. The service was otherwise fine, fast and no issues. But I will be avoiding this McDonald's from now on.

This is the 2nd time food has been missed from my order, the first time chicken nuggets were left off this time 3 lots of fries were not delivered they even forgot to put in the sauce

I mean besides giving me 19 nuggets instead of 20 everything else was good!

My order didn't arrive at my address

Missing a chicken burger and a double cheeseburger put in the box with happy meal even after labelled happy meal needs to be separate due to allergies!!!!

Never arrived say delivered wasn’t delivered

I love this place, the staff are all so friendly! I never have to wait long, but if I do they will let me know so I wouldn’t worry about them forgetting my order. The McFlurry is so good here too! I recommend the Maltesers. I always go here when I go to white rose with my friends. The staff are funny too which makes this place even better. They have never got my order wrong before which is what I love the most about this place

1st time in ages nothing was missing!! kids enjoyed their 'complete'meal & icecream

Check your order! Got home and no hat-trick burger was placed in the bag which was paid for. Too far to go back. McDonald's gain, our loss.

Food cold missing food and when paying £45 I think it’s rather disgusting

my nieces birthday treat ruined because you turned up with the order(soaked as your driver put it"you will have to take a picture and ASK? For a refund? I had to reorder,wait again and left out if pocket,not once have i recieved what i ordered and paid for from mcdonalds delivery,i decided enough is enough,so had to let you know.Hope your day is better

Food took over 20 minutes, was so salty we couldn't eat it, they had no bottled water (despite still selling it) and none of the stickers for the prizes on the fries. Staff were rude and unhelpful and the manager strangley missing when I asked for a refund. Either use one of the other food places in the white rose or drive to the next maccs on wide lane, dont waste your life with this one.

Driver not turned up with food

The fries were freezing cold and the folet bun was rock solid, the filet over cooked and yellow on the inside. Attempted to call directly to resolve the issue but couldn't get through despite trying to call numerous times. Very disappointed considering the amount we spent in one order.

Didn’t receive my food. Says delivered but haven’t received it

not once have i got a complete order of what ive paid for,this time you messed up,driver saying he spilt it and i have to take a picture and "ASK" for a refund.Good jib i had some more money in bank.I dont jnow why you feel this is acceptable business procedure...I wont be holding my breath for the refund.. I will just have to do without. .again...

half my order missing, clap cold food what did arrive 🤦🏽‍♀️

Disappointing food and service. Prices have rocketed up, but portions keep getting smaller. Long wait time.

waited a long time some of the order was missing and chips was cold and the burger was burnt if I'd have ordered that at the restaurant I would have taken it all back

half hour late no apple pay no sauces for nuggets , it's not that hard to get it right

Half of the food never turned up

Didn't receive order or refund disgusting will no long be using just eat either

its being on the road for nearly a hour its disgusting that you still expect people to eat it but dont mind take 20/30 pound

Asked for no onion in the burgers there was onion in every single one ?????

A little late but have to consider traffic.

when i got a big mac the onions wasn’t cut up , if was just pure onions. but good food

Both fizzy drinks were flat chips were also stone cold!

Half of food was missing no sauces came paid for a 70p sauce was missing no straws

freezing cold food. ordered ham burger sent cheese burger. everything was cold.

Food great has usual always great from Whiterose mcd but today they got drinks wrong wanted coke zero lrg med sprite van milkshake brought 2 sprite and 1 banana milkshake but enjoyed them still.

My order took over 30 minutes and when it came it was moldy with different colours of hair on my pickles all I ordered was a cheeseburger

Rubbish from McDonalds - forgot all my sauces including the tomato dip that comes with the halo uni fries I paid for.

pity there's no MC Donald's closer, then the food would be hotter.

terrible food is flat cold and forgot half my order

I have no issue with the food arriving a little late but I ordered a bbq dip to go with my food and it wasn't included in the order.

My delivery didn’t even show up

delieverd to the wrong address and now haven't received my order

it was cold n some didn't come

When the delivery guy bought my Big Mac I opened up to find the burger had no Big Mac sauce in it and very little lettuce, have taken pictures as this is unacceptable

Ordered a delivery,the chips were dry like gone off the quarter pounder didn't even show up,no ice in the coke. Been a few times this McDonald's has messed up. Shocking service wide lane much better and the staff are polite.

stone cold and took way to long to come no wonder it was freezing

Over 2 hour waiting for freezing cold food to turn up

No food came but down as delivered