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114 Opinions in 1 websites
I arranged to meet a friend in the cafe for coffee and a catch up we arrived at around 10.30 only to find a handful of tables available as all the others were reserved. We ordered our drinks and a tea cake each took a seat waited 20 mins for 2 coffees and 2 tea cakes to then be told the table we were sitting at was needed at 11:30 for someone else. Had we realised you needed to book to have a coffee we would have gone elsewhere, several other people were annoyed as they had shopped in the garden centre then decided on having a coffee but left due to table having reserved on them. Quite a lot of lost revenue for you company Safe to say we won’t be using them again

102 Opinions in 1 websites
The second time I’ve had issues here with being charged too much. The first time there was an offer on a baked good and I had to remind the barista that they had put it through at full price. The second time I assumed it had gone through a half price but when I checked after they had once again charged me full price for a half price baked good. I don’t know if there is an issue with communication to staff about promotions or if they were just not thinking as they were serving but it has definitely changed my opinion of the cafe.

81 Opinions in 1 websites
This picture is well out of date. It does not show the Restaurant as it is now. We have been going to The Bear since 1990. The present company took it over in 1996 I believe. They have made many changes. We have spent weekends, short breaks, wedding anniversaries and 4 Christmases at The Bear over the years. This was our first time back since pre-Covid. We were disappointed - the ambience is no longer there. The Restaurant, in particular, is soulless. Gone are the carpets on the floor - replaced by parquet flooring. Gone is the charming furniture which added to the beauty of the room. It looks more like a cafe than the upmarket room we once knew. We elected to eat in The Common Room - which is an off-shoot of the bar as the thought of sitting in the restaurant with very few diners did not appeal at all. This room was previously a lovely small snug where residents could sit, relax, read the papers or a book. The food was excellent. The waiting staff at dinner excellent and very professional. All in all, so disappointing. Sadly this will be our last visit to The Bear.

44 Opinions in 1 websites
Just a mega thankyou to all at Oldfields from Homeavon House. We had 30 fish and chips delivered , on time and piping hot, for our Halloween lunch. Every meal was spot on so I had very happy bunnies....they are already asking when I am arranging the next one!!!! So thanks again....until the next time!!!! 😍 Sue.

27 Opinions in 1 websites
Stayed in the hotel for one night while walking the Cotswold Way. Rooms and Hotel very tired and in need of refurbishment. Bathroom dated with mould and dank smell, shower ran at a trickle with lukewarm water at best. Beds and bedding tired and old. Overall the room was shabby. We were asked what time we wanted breakfast, and agreed on 8am. We came down for breakfast at 8am to find no-one around. Eventually we found the cleaner who contacted the manager. Ultimately no-one around to provide breakfast so we were given a refund of £7.50 each. Overall for £99 per night excluding breakfast it wasn't a pleasant experience. We'll not be staying there again and would recommend anyone to stay elsewhere in Dursley

23 Opinions in 1 websites
I think it is excellent cafe value for money,and would hate to see it close down it is thriving and there staff work extremely hard and it is a lovely meeting place for friends

6 Opinions in 1 websites
If I could give zero star I would. I bought 8 loaves of the sprouted rye bread, which were discounted to £17.00 including delivery. I should have known better to fall for it! The bread was inedible. It was impossible to cut as it crumbled, so it could not be toasted either. I contacted the customer service team to give my negative feedback and that the bread was substandard. Anne, the lady I dealt with, implied that there was absolutely nothing wrong with the bread and that, as I had changed my mind, they would only refund the loaved I was sending back and nothing for the postal cost, which were not cheap as the horrible bread is very heavy! 1 loaf cost me £2.125, of which I could only eat 2 pieces as it was disgusting. Return posting cost was £7.79, which they refused to refund despite me sending them the receipt. I paid £17.00 for 8 loaves, they refunded £14.87 for the returned 7 loaves (which they will sell to come other unfortunate customer). I ended up paying almost £10.00, including the return cost, for 1 inedible loaf of disgusting sprouted bread! Shocking and absurd at the same time. They should not be allowed to trade in such manner. BTW I bought a BIONA sprouted rye bread, sliced, and it is delicious. Shame on Everfresh Natural Foods... boooooo!!!!!!!