Coffee#1 Stroud in Stroud

Unfortunately I have reported this branch of Coffee #1 to the local council’s food hygiene department as I have witnessed a staff member putting a plastic packet of frozen fruit to her mouth, using her teeth to open the packet, and pouring fruit from the saliva-covered packet into a blender to make a smoothie for a paying customer. Revolting.

I like this cafe but it's a bit "rough and ready"; chipped plates and not all that clean. Now one has to ask for a napkin which means it's difficult to wipe crumbs etc. Off tables before sitting down.I think this is mean. The staff barely make the minimum wage and work hard,but, I don't like being asked personal questions while I'm waiting for my drink. Also, if you get in early the muffins aren't available as they're "still frozen" even though they're in the display . They have finally cleaned the bathroom properly...I'm not going into details,but, it wasn't good.

We had half an hour to kill and decided to pop in for a tea & coffee ! On arriving we saw they did bacon & sausage baps so ordered one of each ! I can honestly say they were the worst baps I’ve ever experienced, absolutely awful ! This is not a coffee shop I would ever visit again ! AVOID

Expensive but nice coffee. Filthy dirty coffee shop. Poor if not non existent WiFi do not depend on WiFi Floors very grimy and dirty, windows dirty, Dangerous to dogs as the free coffee grinds are above doc water bowl and caffeine is deadly to dogs. Staff chatting to each other and not friendly to customers. Server took order and barista need to ask me what I wanted. Toilets worn and dirty walls floors and utilities.

Choose this in preference to the Starbucks over the road, what a mistake. The man behind the counter seemed more interested in performing “the diva” act than making coffee whilst the rest of the staff milled around arranging chairs and dramatically ripping newspapers and throwing them in a bin. Do yourself a favour and go somewhere else.

decided to have a cup of coffee and cake with my granddaughter who is one. We sat by the window. I put her highchair in place of a chair and the staff member behind the till, flew out and literally moved the chair to another table making sure I knew she was doing it. She looked really angry. I was served bu her at the till and she was really rude. I don't know what i supposed to have dine to upset her, but I wont be returning. In addition to this I used the baby changing which right at the back of the cafe with chairs and tables in the way, so it was really hard to navigate the pushchair. The toilet was dirty and smelly. It did not have any toilet paper or soap the baby changer was filthy so I didn't use it

Asked for a delivery for 2 coffees and a panini. Request it be be left in the front door porch for reasons. Came to check it and my porch floor is coffee in Coffee leaking out the bag. Thanks guys. Making my Monday that little bit better 😩

Never been to Stroud previously but we called in here.Service slow but acceptable.Anna appeared from nowhere and sorted us with polite and efficient service. One communal toilet wasn't good but coffee was nice and Anna a delight.

All staff talking between themselves whilst I stood waiting to be served for 10 minutes. No one even looked at me. A queue formed behind me and still no one was served. A joke really

I’ve popped into Coffee#1 Stroud a few times. The staff are always welcoming and friendly. On this occasion I had just walked a few miles of the nearby Stroudwater Canal, on a cold morning. It was lovely, walking into the cafe, smelling the coffee and looking at the cakes on display. However, for me, this is my go to place for Hot Chocolate. Always hot and not too sweet.

I come to coffee#1 almost everyday on my work break. The staff are amazing! Always make me feel welcome and they have a good sense of humour. They know what drink I order so I’m never waiting too long and they always make it to perfection. I don’t drink dairy so it’s good that they always have oat milk too 😃 Would definitely recommend the Stroud branch as it’s a much nicer atmosphere as opposed to others I have been to.

Not been in coffee #1 for some time but used to visit other stores in the chain regularly. Popped in here for takeaway cappuccino. Staff looked as if they'd rather be somewhere else. When I got home and tasted the so called cappuccino it was probably the worst coffee I've ever had, no trace of actual coffee, boiling hot and no chocolate. Never again.

I normally buy my hot chocolate from the Coffee#1 in Bristol in Clifton which is superb. This is the second time I have bought oat hot chocolate from Stroud and the second time I have been given dairy milk instead of oat milk. This time I asked when I received the drink before tasting as I have an allergy to cows milk. They admitted it was dairy milk, they were not apologetic and just made some excuse about the oat milk being used for porridge. This is a serious problem! I should not have to ask my barrista if they have made me the correct drink….there should be something in place to ensure this. The attitude of one of the staff was terrible! Sarcastic face and rolling eyes at my request. I don’t appreciate this when my weekend treat is literally this hot chocolate.

Coffee #1 Stroud clearly thinks not. Very unfriendly woman, apparently affronted at my request for a batch filter (a product Coffee #1 usually offers) and then blamed me for the slow operation of her till. I realise a job in a coffee shop chain may not be living the dream, but in future, as a paying customer, I will be using one of the independent shops that Stroud offers.

I called in here as I was passing through Stroud. #1 is usually a good choice and I was not disappointed. The staff were very good and my coffee was up to the mark as well as the excellent almond croissant. The branch is handy for the railway station and the new shopping centre not far away.

Perfectly decent coffee shop, they kindly made my daughters hot chocolate to her taste with no quibble. Do try the independents in Stroud though, much more interesting.

My advice don't pay a premium price for this coffee, clearly staff not trained, arrogant and rude. The male manager is totally incompetent. Stroud deserves better and has a lot better.

Customer service was really friendly and helpful, unfortunately though we were given frozen doughnuts. A full refund was issued, just disappointing.

Modern coffee shop with excellent coffee and good cakes especially the brownies and bakes. Well priced and clean

Really fab coffees, absolutely loved them here ! We also loved how they have free bags of used coffee grounds for customers to add to their compost. Nice to see businesses reducing waste in this way :)

Visited today and it was a really busy hot day, but staff served me quickly and food/drink was good. Always have a great selection of cakes and drinks on offer.

Dreadful manager who clearly is there for his own ego! Shambles on service, shambles on attitude towards asking if they had any sandwiches after they had all gone. Very rude manager Karl who needs to find a different day job!

I have never had a bad coffee from ANY Coffee 1 branch. However, on this visit, although the coffee was great, there were only 2 very busy staff visible. We had used cups .... and a used paper napkin ... on our table for the...

I often visit with my giant black flat coat retriever, Toby, and I want to say how friendly the staff are and that they are always happy to help.

We were recommended this coffee shop by a local man whilst we were visiting Stroud. Friendly staff, good selection of food and cakes nice ambience , Would revisit if in the area again.

It was a Saturday at 5pm and it was busy. Great atmosphere, bit like the Central perk. Good mix of chairs, couches all well placed and lovely curving window, ( say yes to natural light. ) and as for the cakes ... yummy and some......

Nice cosy spacious cafe with lots of window to watch the world go by. Lovely coffee (cappuccino) and cake (Jaffa). Service a bit indifferent.

Stroud is a weird place at the best of times but I didn't think Coffee #1 would be somewhere that was totally swamped by staff who have more attitude than anything else. At the end of the day they're serving drinks and basic foods in...

Went for a quick coffee date with my friend who was visiting and the carrot cake is so good! For a chain it was well serviced and although it was a little dirty it was a great atmosphere and place to sit for an hour.

I think the coffee is really good, I’m a real coffee snob. If I want a fresh juice, they have invariably run out of fruit, 9 times out of 10 I’d say. It’s really noisy, loud music and terrible clattering of crockery in the sinks...

On holiday went for a walk around Stroud which appears to be suffering from shop closures similar to every high street. Stopped in for coffee and cake which were average. However difficulty was that they refuse to accept Scottish currency and suggested their bank directly...

My husband come into coffee #1 the other day asking for a takeaway cup, to sit inside while he was waiting for me to come out of the hair salon. He was refused a takeaway cup by a very rude and not well trained manager...

Often come to this Coffee shop for our business meetings as it has such a relaxed feel to the place, great coffee and helpful staff who don’t mind bringing us a coffee over so we don’t have to disturb our meetings.

This is a lovely stylish, friendly cafe, good food, not expensive. But they need to do something about the people who take the window tables to use their laptops, it's rarely possible to get a good seat as some of these people are here all...

had much nicer food stuffs to choose from than Starbucks by far! really nice atmosphere and good coffee.

Every time I am in Stroud I never fail to drop into coffee#1 the team are so friendly every time I come in and recognise me every time and make sure they make me feel especially welcome! The place is always packed and I know why, great coffee, fab atmosphere, great decor and a great team ‘Tabs’ who runs it is especially friendly and always makes me feel so welcome! Thanks again guys, will see you in a few days i’m Sure :-) x

We had a week away in the area and visited Stroud twice, on both occasions we stopped off at coffee#1 for a latte and hot chocolate with a caramel shortbread, perfect on both visits.

Coffee and pastries on arrival in Stroud Usual standard for No 1 Missed last pain au raisin to person in front of me and no more so had millionaire shortbread instead. My wife had the Portuguese tart which are wonderful

Food uncooked (raw croissants and wraps) and tasted old, staff cackling and shrieking constantly made a really unpleasant lunch visit.

I always meet friends for coffee in here, not only that but I often grab a coffee on my way to work, it’s tasty and a warm place to sit when the weather is cold and raining. The baristas often remember my order and the coffee is always delicious! The only thing that could be improved is it often gets too busy and the staff seem under pressure so maybe they could use more people on hand

Good tasty coffee and some nice pastries and such like in comfortable surroundings; what it there not to like. As a casual visitor when overnighting in Stroud on a weekend I particularly like the fact that it is open at what I regard as a sensible time on Sunday morning (0830). I understand that not everyone is a morning person and it may get much busier as the day goes on, but first thing in the morning it is excellent.

Although very busy, this coffee shop is well worth a visit. We stopped in Stroud for a lunch break on the way to Painswick to see the snowdrops. The service was quick and the food was very good especially the coffee. It was nice to see several dogs also enjoying the atmosphere.

Shocking service tepid coffee after asking for extra hot and forgot my food to be honest the staff really didn’t seem interested got my money back for food no show and left never to return back to costa

Love the fact that well behaved dogs are welcome Good coffee and cake here and very friendly staff who make everyone feel at home

Love this place for a quick coffee or catch up with friends. The staff are friendly and efficient, and there’s always a warm relaxed atmosphere. Love the layout and decor, cakes and treats are super tasty and most importantly they serve the best coffee in town!

Love this cafe, super friendly staff who make the experience enjoyable! Had a lovely hot choc and cake, would definitely recommend for all. Also dog friendly!

Really Love this place! It’s got a clean and relaxed atmosphere, friendly staff and great coffee and snacks. A really decent place to go to in Stroud :)

I visit coffee1 often either for a quick take away coffee or to meet with friends. I am always served quickly and staff are always friendly and helpful. They make the best hazelnut flat white in the area!

Always served a wonderful coffee by their friendly staff! Always a pleasure to pop in with a good choice of food and drinks

Unfortunately coffee lukewarm but tasted ok and the custard almond croissant was ice cold (semi frozen) in the middle but on a positive Welsh cake was delicious

My wife and I love trying out new coffee shops and have to say that we were not disappointed by our visit to Coffee #1 in Stroud.

We visit various Coffee #1's around the area several times a week and love them, but Stroud is hopeless.

In Stroud looking for somewhere to grab adrink after a 5 mile walk along the canal, we saw the sandwich board outside Coffee#1 advertising “2 for 1 on Frappes after 2pm” in large letters.

The first Flat White was not bad; the second was really just a white coffee and arrived at the table with coffee down the side of the cup and in the saucer. Toasted ciabatta was okay but accompanied by some sad brown-edged lettuce. Very slow service - had to queue for ages. Pleasant enough staff, just not ‘on it’. Second disappointing visit in as many weeks. Won’t be rushing back. 3/5 is generous - more like 2.5.

due to a very hot bank holiday we popped in for cold drinks lovely fresh clean coffee shop friendly cheerful staff had a lovely cold latte and fresh carrot juice would recomened

Very very busy at 11:30. Tables not cleared. Queue for coffee. Food & coffee ok. Price reasonable. Needs serious decoration. Toilet (just 1 unisex) down a old wooden staircase and dirty. Toilet roll unable to access. Not recommended.

I met up with my friend for Coffee, lovely surroundings,cosy. The Coffee itself is quite nice, you can try lots of different blends, my friend had a Tea, which she enjoyed.

Met my friends here for coffee and cake which were both really good, only thing is maybe a bigger vegan selection is needed! The staff were very helpful, friendly and efficient, I will defiantly be back!!

3 of us came in for coffee, and despite the queue in front of us only being 4 people long it took close to 20 minutes to get served and our drinks made. Having one barista serving people on a busy Sunday morning doesn’t seem particularly good planning. Coffee very average too.

Made a visit to stroud today to see some friends and of course had to visit the wonderful coffee#1 there. It was a lovely busy afternoon and the staff were efficient and friendly!! Had two perfectly made drinks as well a couple of tasty cakes.

Staff very slow and seemed unconcerned re customers waiting for long time to be served. Even more annoying was that coffee not as I asked for it ( asked for it to be very hot and instead it was just warm and also weak and watery). Most tables got dirty crockery piling up. Very disappointing .

Nice cafe served quickly despite it being packed, staff were quick to clear a table for us when I asked for a tray to pop the dirty crocks on, tried a mince pie , it was very good, large size too, my friend had coffee cake that was very good too, I would say the decor and chairs are starting to look tired , but it was clean and warm.

Had some time to kill before an appointment and fancied a coffee and a slice. Wanted to avoid the big chains (Starbucks, Costa etc), and liked the look of this. Didn't actually know it was part of a chain until I got home, as it had a nice homely vibe. Couldn't complain about the service, but then I wasn't asking for much.

Such a long wait and then got given my coffee in a takeaway paper cup, because they had no clean cups??????? A coffee house with no clean cups a JOKE. Tables weren't being cleared for new customers. One guy had actually fallen asleep before his coffee was taken to him. The coffee was ok though even if it wad a little cold.

Short queue but long wait because member of staff on till also taking food orders out. My latte came in a cup and when I asked for mug told me no clean ones. Asked for my drink to be very hot and it was tepid. So waited almost ten minutes to be given a drink that wasn’t what I asked for, Why aren’t there more staff ? Existing ones need training to become more efficient. Tables could have been cleaner and decor tired.

Not for the first time my drink came without the advertised toppings. I was informed of this as I was served it. Call me pedantic but if I am paying almost £4 for a coffee I like it to contain all of its advertised ingredients. Or at least be given the chance to order something else. Not great service really.

I have not found a bad Coffee#1 shop and this is no exception. Much better atmosphere than the other high street chains. Always brilliant coffee and outstanding cakes

After doing some shopping in town on a very hot day, refreshment was required. T our surprise it was 2 for the price of 1 when we visited so that made our drink & sit down more enjoyable

I like to drink a LONG SINGLE ESPRESSO! How hard can it be? Well... really hard!

Had to wait while the staff member took some leaflets (tree hugging for beginners or such like) then went to the office before coming back to burn my coffee! Then give me a lesson in coffee making, I drink coffee black, wether he likes it or not you don't put coffee in to boiling water, his sins my be hidden latte's etc but not in black coffee

Great coffee, nice atmosphere, really friendly helpful staff , who will make my coffee with my almond milk I take with me as I can't drink dairy or soya - so great I can have coffee too out.

Laid back vibe to the coffee shop, but staff are very attentive. Huge teacakes, very tasty and the coffee was excellent !!

A welcoming, cosy place with mismatched chairs and a lived in feel. I loved the red teapots. Teacakes are delicious. Coffee grounds can be collected free in packets from a dump near the counter to be recycled when added to your acid loving plants.

Rather amazing coffee served here at #1and a good variety of freshh, home-made cakes, served in a relaxed atmosphere.

Stopped off for a coffee and a bun on a lovely sunny morning. Staff were really friendly and the drinks were hot and lovey. (Flat White / Hot Choc) Great range of tray bakes, cakes and cookies on offer. We had a Carrot & Walnut cake and an Almond pastry. Both were fresh and delish!

We called in for coffee and cakes. Familier with this chain. up to usual standed. Very busy in the store late afternoon but worth the wait. Can't fault it staff friendly.

I have gone there several times in the company of others. I've found their food and snacks to be overpriced, and with the number of really pleasant independent cafes around Stroud I really don't see the point of Coffee 1, especially since there's a Costa and Greggs around the corner who cater to much the same people but with cheaper food, just as (or more) tasty as well. They have, for quite a while now, been unable to accept card payments. Instead I recommend places like Star Anise, Socialite, Woodruffs or Kendrick Street Deli.

Good coffee. Good surroundings. Nice. The staff were helpful, the food tasty and the place was clean

I like coffee #1 it's a brand I know well, with great coffee.

Great small coffee chain - best coffee in Stroud. Highly recommended. Get in the queue early in the morning if you're getting a coffee before work!

We travel west several times a year and one of the highlights of our trips is a visit to a Coffee#1. We particularly love their espresso frappes and the opportunity to sit and chat in a sloppy chair. Their other coffees along with their cakes are also yummy. Unfortunately I cannot recommend their toilets. It doesn't seem to matter which branch we visit these days the front is always hanging off the toilet roll holder, the toilet rolls are balanced on the sink or on a pipe or worse, on the floor, and invariably the toilet seat is scarcely attached to the rest of the toilet. I appreciate that a considerable number of the people who buy their coffee will also use their loo meaning that they are probably overused but the consistently miserable condition of the toilets is very disappointing and needs to be addressed.

This is OK, nothing to write home about. Last visit, the panini's were incorrectly labelled and staff didn't seem over interested. Drinks seem fine. It's fairly popular though and can get busy.

Coffee and Welsh cakes. Very good. Busy but seats available. Friendly staff. But... one child, about 2, had acquired some cake tins which he used as a drum for much of the visit. Breastfeeding seems to be the norm and it is difficult to know where to look without causing the mothers possible embarrassment. I settled for staring out of the window. My daughter said this was common in Stroud. And Coffee#1 is in a great location to watch the world go by.

I visit Coffee#1 every Saturday ahead of shopping at the farmers market

The smell of the cafe is really nice and welcoming, especially in the morning for breakfast. The interior is cool and retro which adds to the cafe's character. Good that they cater for different people's dietary requirements too

Commands a key position in town and appears to be a cross between a major chain (like Costa) and an eclectic Stroudy-type place. Decent range of drinks and snacks but all undermined by the fact the place needs a damn good clean. Tables and surrounds were dirty and although it was a quiet Wednesday morning, many of the tables had been left uncleared. Will not be returning in a hurry.

Had a lovely healthy breakfast in coffee#1. I had the porridge with blueberries and maple syrup. Absolutely delicious and a great dairy free options too if you want to change the milk to soya milk. They do a great soya latte too. Slightly expensive but worth it. Lots of space and comfy seating.

Best coffee in Stroud whenever I come home it's the first place I go!

One third of the tables were empty but all were dirty, even before lunchtime. I asked for a cloth and they came straight over to clean and spray the table for me but swept all the crumbs off the table on to the floor and the chair I planned to sit on. How is that ok? So we were now standing and sitting in the crumbs from the table. More training required.

Nice range of slices and cakes. More for coffee and tea breaks rather than lunches. Toilet down steep stairs but also has a disabled toilet upstairs. Lovely window seats to watch the world go by.

Fantastic coffee, pleasant and attentive staff, great background music and an all round relaxing hour of me time

I always get smoothies when I go here, and sometimes theyre so good- and sometimes they just...aren't. If the drink doesn't fill the cup they will just top it up with orange juice, to the point where everything just tastes like orange juice. And the food is soo expensive.

Really nice coffee in the centre of Stroud. A welcome change from Costa stuff which I personally dislike.

Stroud is not the most dynamic of centres, however Coffee#1made a pleasant respite from the weather. Good coffee made to my requirements not the standard, a good range of munchies, warm welcoming staff, young so they need a little encouragement to engage in conversation, although in fairness it was busy. No pressure to leave the table meant we spent an enjoyable time of it chatting and catching up on gossip with friends.

We discovered the Coffee#1 chain in Clevedon a couple of years ago. Thinking it was a one off it drew us back time and again. We now know that there are Coffee#1s everwhere. Whoopee!

I met a friend here because I hadn't been in there since it opened and I wanted to check it out. There are several other very good coffee shops in Stroud and I wondered what this would be like.I normally avoid chain cafes because of the huge selection of independents, but I was not disappointed here. I ordered a cappuccino and it was rich and smooth, flavourful and served in a nice coffee cup. The windows are completely open in the summer which means you can be sitting inside yet feel like you're outside. I've only been there the one time but I certainly plan to visit again...and take my coffee-snob husband with me!

It started well and has gone downhill ever since. Coffee Number 1 ~ well I'm sorry it doesn't meet the title. Stroud has umpteen coffee shops and very few make decent coffee and that's OK because most people don't like decent coffee!!!

Will nothing stop the relentless march of Coffee#1 in the South West? Well I hope nothing does. Format is great - you feel relaxed and anticipate a good product every time you visit regardless of which branch you arrive at. I had hot chocolate. Now some chains make this drink so sugary it makes you feel slightly ill afterwards. Coffee#1 get it right. a warming drink that doesn't make your head spin with over sugarification.

Really is #1 for coffee and the sandwiches are great too, and they come plated with salad and crisps.

Our favourite coffee shop at the moment; please don't spoil it. Nice, friendly staff who, so far have remained largely unchanged, nice coffee in handy cups rather than clunky Costa type things, comfortable seating and a warm atmosphere. (We used to like Cirencester but not any more....)