Burnt pasties. Not the usual standard. Almost inedible, ate around the the worst bits. We are very loyal customers, we expect better. I feel it’s harder to complain when you get to know such lovely staff.
Terrible,only went in to feed our baby so bought something to use the services.all the tables were closed and instead of giving my daughter a chocolate frappe they gave her coffee then refused to acknowledge knowing anything about it.waste of money
We came here after a wander around Trago Mills. Usually we use the Keg and Kettle Cafe downstairs, but the tea rooms were open so we came upstairs. We ordered two ham salads and sat down with a cup of tea whilst they were freshly prepared. How impressed were we when they arrived! Very few places serve salad as a meal and even fewer on a Sunday. Mixed salad leaves, cucumber, onion, peppers, celery, coleslaw and a large portion of ham with some pickle as well as a warm panini. Excellent! One of the best we've had.
It was raining so being as we were passing we popped in for some lunch. Didn't take too long to order but due to us and the staff wearing masks, the perspex screen and the coffee machine we could barely hear each other which was a pain but we got what we wanted and sat at a table. I had a mac and cheese pasta and it was very tasty; not a bad size either for the price. My partner had a ploughman's sandwich and a bucket of coffee; again, both nice. Service was ok, the staff seemed pleasant enough, food was good, toilets clean and the cafe quite tidy - all in all a decent enough place for lunch with no frills.
We purchased coffees at Bodmin spoons and had a working assistance dog with us at the time, an assistance dog is a k9 which is a support dog for medical purposes is trained or is in training who escorts the keeper/ client where ever that person goes and is working and legally accepted at all establishments by law…unfortunately a little girl staff member didn’t clearly have the adequate training or knowledge to realise this and confronted us concerning the dog, upon explaining he was currently working and should not be disturbed or distracted and providing proof of his service as an E.S.D she proceeded to very rudely quite literally Chuck us all out and did not even allow us to finish our coffee’s which we just paid for and had been drinking even outside …she forced us off the premises completely under the authority of her manager supposedly …we informed her she was incorrect as was her manager who did not show his face during this entire humiliation. Unacceptable Wetherspoons.
Go in every week for lunch after doing some bu upsiness Notice there is something wrong with a step as you come through the door Has been like it for weeks.No sign up or any knowledge there is something wrong with step.Today a lady tripped and fell on floor .She had a walking stick and a caliper o leg.luckly her friend was holding onto her.I had to help to pick her up and sit her on chair.The Manager did come over and asked if she was alright and fill out an accident formThen left and never came back also out of kindness offered her just her a FREE COFFEE
Lack of staff - machines now rule
Somewhat disappointing to see the tills and staff have all been removed from the upper men’s and children’s department, no assistance available, the changing room is now unstaffed. Downstairs in the clothing department just two members of staff, it’s a do-it- yourself now, not sure why M&S have decided to remove its sales staff, no assistance, in my opinion it’s a significant backward step. Might as well shop online and have delivered as the experience of shopping in store has gone. Personally don’t wish to scan myself,
I thought customer facing staff are taught how to give a professional service, she definitely didn't. I will not allow a teen to look me up and down, horrible as we are paying their wages.
Had a takeaway and have to say really very impressed. Well cooked, crispy bottom, fresh flavours. Better than some well known pizza chains, Suspect there may be another one this week! Very good for vegetarians. Friendly staff and felt clean and safe, thank you.
Feel sorry for poor staff and visitors having to eat terrible and overpriced food at this place. Their employees usually are too busy chit chatting and gossiping to attend customers. Only people doing some work are either chefs or people behind the till.
Seleccionado aquí para usar mi vale de compra. El servicio y la comida era excelente, todo era fresco y sabroso , realmente disfrutamos de la experiencia.