We rolled up at 7:30PM with a party of 9, and these guys were more than happy to accommodate us and give us a wonderful evening experience. The food and service was great, warm, friendly and hospitable, all in a unique setting. Thank you.
fabulosos bocadillos y golosinas dulces. Me encanta el pan, de hecho todo en la panaderĂa es precioso. Todos son tan amables y amables que trabajan en Basils.
Atmosphere was great and some of the staff were very friendly but we one member of the staff was quite rude and seemed irritated. Maybe she was just having a bad day but as someone who works as a server at a restaurant I was a bit appalled at her demeanor. Additionally we went as soon as they opened so it wasn’t like they were in a middle of a rush or anything. As soon as we walked in, out of curiosity, I asked if we could be seated outside and the staff member said “no, we don’t have any staff to serve upstairs.” Which is completely fine but the same server came to give us our check and I asked if we could split the bill. She then asked if we want to give a service tip or not so I said yes and then she stood there in silence staring at me for 10ish seconds. Then with a condescending smile she asked “can you do the math” so she then watched me pull out my calculator and do the math for her as we paid. No “thank you” no “have a nice day” or anything. I may be overanalyzing the interaction but my friend and I walked out quite sad. We felt as though we did something to upset her. I don’t know if the question I asked her but her tone and attitude that made it seem as though she absolutely hated her job and was upset with us for whatever reason.
The food took a long time to prepare. It was supposed to be a special occasion for my daughter's First Holy Communion. But, when we informed the server/staff (I forgot to ask her name and I don't want to know) if my daughter can have her dessert, and I told her to have my left over main food which was still so many for take-away. She didn't understand. She put my daughter's plate on top of my plate which was supposed to be for take away. So ofcourse, it was already dirty or not hygienic. I told her that was for take away, she said 'Oh, I thought you said take away- to take away from here'. What?? I asked for the manager and the manager made my 1st order as complimentary but still billed the new order for takeaway. It was such a bad experience. The only positive thing was the interior design which i initially chose because of the occasion.
8 Brunel Square, Bath, BA1 1SX, United Kingdom, England
I’ve read a lot of reviews complaining about cold food and late when ordering deliveries - these guys were bang on time but the food was cold. It probably would have been nicer warm, but I still really enjoyed it. I loved the spicy mayo in the burger and the chips were really tasty. An investment in a hot food delivery bag or less drops in one hit may help with keeping the food warm for customers as constructive feedback, flavours were delicious though. 👌🏼
Had their egg royale and pancake. Portion size quite big for us. Food and drinks were relatively ok. Service was good. Location right outside Bath Spa train station.
Lovely pub with nice people, delicious drinks and reasonable prices. It is a place that I can fully recommend because everything fits and somehow harmonizes here. Great music (DJ or live), delicious beer, suitable decor and friendly staff. I hope that one day I'll have the opportunity to drink three beers here again. ;-)
The food was excellent and freshly made, the staff was always helpful and around, and the atmosphere and decorations were so lovely and colourful. I highly recommend the restaurant and I would visit it again🥰
No tan bueno como otras ramas. Realmente no puedo poner mi dedo en la llaga. Pero desde que llegas, nunca nos sentimos como en casa como en el de Windsor. Algo estaba mal, y de ahĂ... todo se fue abajo