The best restaurants in Abbey Bath and North East Somerset South West

I have a pet peeve against staff being dressed down in front of the public by management, but unfortunately that is what happened while we were at The Garrick. It doesn’t matter how good the food and drink is if you’re going to sit in complete discomfort after a grumpy manager has a very loud go at a young waitress just because she made a mistake. We don’t care about mistakes as we like being served by humans; we don’t like when bullies cause the same young girl to almost cry while being shouted at mere feet away from us while we try to enjoy our food (though I don’t think this should happen behind the scenes either, of course.) From reading another review, I see this is not a one-off incident. Not worth the awful atmosphere.

Great time here! Very friendly, smiling and patient staff. We had burgers, they were delicious. I highly recommend!

The staff are far too focused on each other to provide a good service. Their interpersonal skills are poor & there always seems to be some emotional disturbance just below the surface. Time for an intervention from the company & some training I believe. Additionally, the sandwiches are stale.

their dishwasher may have been broken but i fw this caramel latte heavy😇

Amazing service, they were so helpful as we needed gluten-free for both an adult and a child, and the food was really delicious!

Lots of staff but service slow and not attentive. The place was not very clean..

Must say, the worst Costa I've b.en in I'm sorry to say. Plus, upstairs toilet was awful with no toilet roll.

wasn't a fan of the doughballs and the nachos, take em or leave em (leave em) but the lovely amelia was so patient and considerate in her service!!! she bore with me throughout my tipsy articulation of discounts and orders, and even came up with a wonderful virgin substitute for a baby Guinness!! had a gorgeous time, DONT order the dough balls.

Furious chicken sandwich was just chicken in toasted bread! Side order not delivered. Only ordered 3 items ! Pretty poor all round

It was an okay experience for hot chocolate. Shame the cake was Very dry

Harry if you see this you were an icon and were a great server

Had pancakes. Always a challenge to eat with the ridiculous knife and fork that they supply, but even with decent cutlery it would have been pretty much impossible to cut through these pancakes due to the outside edge of each one being extremely hard. I couldn't eat them. A complete waste of money.

Have enjoyed their coffees and ice creams and had no problems. The staff were helpful. The service was efficient. For a small area on Quiet St, the layout was very good and a lot of work had gone into it.

Muy amable y hospitalario; hizo un esfuerzo adicional para nosotros - muy amable - gracias! Precioso café con bonitas vistas sobre el río.

Overall, our experience at Café Nero was disappointing. The tables were dirty and sticky, there was used cups/plates/cutlery in a large box next to the seating area, the café was cold, the atmosphere was dark and it looked run down. The toilets were disgusting; they smelt horrible and needed to be cleaned. Nonetheless, the upstairs seating seemed nice and the staff who served us were very welcoming and friendly.