The Botanist in Bath and North East Somerset

Excellent cocktails and even better service with a smile from Ella! Ella was really helpful and took time to explain the cocktails on offer!

We came to celebrate at friends 30th birthday and travelled from London for the evening. Frankie could not have done any more for us. Her service was beyond exceptional. She entertained us throughout the evening and even treated us to a special birthday candle at the end of the evening. Incredible employee who should be praised for her service. An absolute CREDIT to the business. Thank you Frankie for a fantastic evening.

We attended for Sunday lunch for a catch up. The food was not exactly cheap but tasty, service could have been more prompt, staff were friendly but a little inconsistent, small things were forgotten. The environment and ambience are excellent and the building that you dine in is very beautiful and unique.

We went for drinks on my nephews birthday where a girl called Ella recommend some cocktails to us, we tried them, they were great she was a delightful and the atmosphere was electric. Fantastic night

Quite honestly the tastiest vegan breakfast I’ve ever had, and I’ve tried a few….Plus they make a banging Bloody Mary!!

Sorry team, but we had a dire experience on Saturday (1st June). I'd popped in a couple days before and booked a table upstairs for dinner to celebrate the eternity ring I had bought for my wife. Came up from Weymouth, had dinner planned with you and then off to the Forum to watch House of Jo Jo. Appreciate you had a busy night, but we turned up nice and early, the drinks by the bar took forever - lots of customers were suffering similar to get drinks, staff stretched too thin. Having asked if our table was ready a couple times, we were told by staff that the group at the table upstairs were not going anywhere and our table would not be available to us. The staff offered a tiny table in the bar area, not suitable for dinner at all and we were told it was that or nothing. So we chose to leave. Very poor, spoiled our celebration. Busy or not, large group or not, you take dinner bookings and you would understandably complain if folk didn't turn up. It works the other way around too, you have to ensure you honour your bookings, you could have moved the group down to the bar to allow us (and possible others to take our dining tables), no excuses. We've had lots of great evenings at the Botanist in Bristol, expected better from the team in Bath.

Terrible service.my daughter booked this for my 70th.sat for an hour after ordering a bottle of wine.the waitress was more interested in serving the hen partys.never got the wine or a menu.

It was my wife’s birthday - we invited friends up from Kent - we were promised the conservatory but instead got what can only be described as a corridor. When we arrived we waited about 30 mins to get a drink - then as we had to pre order food it arrived before our first drink. Four of the dishes had to be sent back as they were not edible. I emailed the team at the restaurant to give feedback and heard nothing.

I’ve visited the botanist in bath twice, and each time has been fab. The food has been very good with each visit and the staff have been lovely. My second visit, which was today, was just as good as my previous visit - we ordered a cheese burger and chicken burger as well as 2 of their cookie dough desserts (Oreo and s’mores) all was well cooked and very tasty, the waitress was wonderful and very friendly and our table was wonderfully positioned in the balcony overlooking the bar below. We went at peak service time and it was very busy but we didn’t have any issues with wait time nor drinks. Already Looking forward to a return visit. Thank you to the botanist in Bath and the lovely lady who served us.

The food was ok for the price and service was fine but the NOISE was intolerable!! Unfortunately this exquisite room’s acoustics couldn’t cope with all the general noise of a restaurant plus live music (which happened to be very good but not in this room)!

Had the Sunday roast which was ok but the actual building is in need of a total redecoration it’s appalling and dirty,the toilet cubicle had a collection of people’s nose pickings on the walls.Never will we go there again 🤮

Excellent service food really good nothing to much trouble. Atmosphere very chilled . Waiter Jamie was especially good to us all, a genuine nice man who was very good at his job.

Food was fab but everything else was chaos. Waiting over an hour for a starter, then a long wait for mains. One persons main didn’t come out until everybody else had already finished. Ate our starters without cutlery and asked for things a couple of times which weren’t brought out. Chaotic and not enjoyable, but food was good!

We reserved a table over a month before our visit and specifically asked for a downstairs table as my partner is hard of hearing and the acoustics of this beautiful venue make it more challenging to hear. On arrival we were told there wasn't a downstairs table available but that we'd have a "better dining experience " upstairs. We were sat next to the corridor to the toilets and serving area so there was a constant stream of people rushing by. We ordered a glass of wine and a pint of Guinness and didn't receive these at all. When I said we wanted our bill and mentioned that we hadn't received our drinks the waitress apologised and said "I've checked with my manager and we have taken them off the bill"! To which I replied I should hope so! We ordered a veggie noodle salad and a caesar salad which were very disappointing. The veggie noodle salad had some sort of quorn nuggets which seemed to have been deep fried and reheated. The caeser salad had lumps of stale baguette instead of croutons and dry chicken. I am not someone who complains about restaurants but this was so disappointing. I have visited other Botanists and just a completely different experience. Avoid at all costs!

Lovely building . Welcome a touch abrupt and average. The staff knowledge of ingredients etc is non - existent. The food was fine no better than expected , although the garlic bread was good. Is there any eatery that doesn’t have toothpicks or similar to aid the eating of olives - other than this one ? The pre-order of drink seems irrelevant as no-one knew and the time to deliver suggested it wasn’t recorded. The vibe is good and enjoyable , but that is about it - maybe just go for an after work drink

Perfect service from Hisha, such a bubbly personality, excellent customer service, looked after me and my friends. Absolutely will be coming again! 10/10!

Nice atmosphere and location, however wanted a bit more from the food, felt quite average and over priced for the hanging kebabs

Was excited to go and see the bar where First Dates is filmed. Sat down and browsed the menu. Went to the bar and only 2 people serving. The young man acknowledged us , but was too intent on having conversations with other members of staff. The young girl didn’t acknowledge us, but was busy serving drinks. After standing at the bar observing the young man deep in conversation with another member of staff, we finally gave up and went to another bar. Will not be trying a return visit

Food was good, very disappointed with the team. Asked to be move table,we were told they were all booked - this was 5 o'clock..by 6:30 they were still empty. Dinner arrived food was good, plates were like they came from the fridge. We had five different servers who were poor.Offered cocktails, however wouldn't recommend for a romantic meal

Food was great, service not great asked for a drink after dinner in never came, then finally got a waitress to give me the bill and the drink I never had was on it, it got sorted but spent far too much time waiting to be served.

Slow service on drinks,food arrived first,mezzanine floor to the toilets is epic and not suitable for everyone, starters are overpriced, stingy,and boring,best main is the hanging meat kebabs,but they only give you one wrap,come in guys enough meat to fill atleast 2,what would that cost,left feeling hungry and £200 light in the pocket,not a good experience for a special occasion, better restaurants out there,dont go for the trendy name guys, look around, wouldn't return unless offered an incentive to do so. 1

We had a sharing hanging kebab. The, humus, meat, prawns and bread were all tasty. Oh boy! The cocktails were wow-fab-groovy. One waiter was rude. The others won a prize for being helpful. The service collectively was patchy. I must admit that the ambience is fun. I certainly would love to go back.