An excellent establishment. We stayed for two nights. The accommodation was first class: spacious, clean and commodious. The bar has a memorable charm. The restaurant offers a range of good quality dishes. The staff are excellent. We were particularly impressed by the way that everyone went out of their way to make us feel welcome: offering advice as to where to visit and making sure that all needs were met. Sophie and Stuart were very helpful. A memorable experience.
A lovely birthday evening. Victor and Valya looked after us and gave us the best experience. The food was delicious and service was very attentive. Would definitely recommend.
Coffee was decent but service could definitely be improved. very cold, unfriendly atmosphere. Usually go for another coffee after a long walk.. but decided against it
The place is clean and the waffle was very nice but not value for money at all. It's extremely overpriced. We would go more often if prices were reasonable.
Stayed for 1 night, the room could have done with more decor to feel more relaxed and comfortable but it is a very old building and I guess that is difficult with many regulations to respect. The food tho, it was 5 stars plus!! Absolutely gorgeous!! I would recommend to have a dinner at anytime, absolutely divine. Same for the breakfast in the morning, all fresh and delicious!
The staff that we were served by were lovely and deserve to be told that. As for the food and the experience, I haven’t been for years and the new branding just doesn’t work for us. The food is basic, no presentation in the dishes we had and the restaurant was quite dirty. The food was nice what we had tho and I would go back to try again if we were passing. Thanks to our server, I would mention her but she didn’t leave a name on our receipt (:
Terrible 😣 made us both sick ,terrible taste ,give this place a wide birth , this was a takeaway for 2 , when contacted there attitude was appalling, will be reporting them to environmental health.
Just a flying visit for a takeaway coffee on a busy Saturday, but what a lovely team. 3 young people who were so friendly, welcoming and polite. Really lifted the place. Well done!
We had ordered two lots of prawn balls and they were actually mouldy 🤢🤮 won’t ever be going back there it’s a shame as the people who own it are lovely. Just need to work on food being fresh not mouldy.
The menue was small and very little fresh fish with without batter. No shell fish?
The portion size was small. i settled for a prawn curry with no more than a table spoon of rice.
The quality of the food was average but for below that of Lilli Mais next door
69A London Road Southborough, Southborough, Royal Tunbridge Wells TN4 0PA England, England
Usually good from here but terrible service this time around. Took hour and a half, store would not answer phone, food eventually arrived stone cold. When re-heated in oven though pizza tasted great! Just very poor service.
The service is unbelievable slow, I went in for a drink while I waited for a bus, 6 people Infront of me, 1 of which walked out after 15 minutes, 25 minutes I was in there, for a drink.
A few days later I went in for a sausage roll, again a handful of people waiting, almost 20 minutes, same lad who just wanders off at random moments. And today, 25 minutes for a breakfast roll. Maybe 5 people in front of me. Not Huge orders, maybe 2 items and a drink.
Awful service and it seems it's like that regardless of who is allegedly working.
I'm done with that branch. Probably Greggs in general. It's not as if it's anything special, salty pastries, awful coffee.